Deck 6: Nonverbal Communication: Messages Beyond Words

Question 1

Nonverbal communication is defined as messages expressed by other than linguistic means.

Answer 1

True

Question 2

Nonverbal behaviour can initiate interaction or serve as feedback to prior messages.

Answer 2

True

Question 3

According to research, women use more facial expressions compared to men in their day-to-day nonverbal communication.

Answer 3

True

Question 4

Illustrators are communication that is portrayed in drawings.

Question 5

Emblems are nonverbal behaviours that have the same meaning to all members of a particular culture or co-culture.

Question 6

Many nonverbal messages are sent unintentionally.

Question 7

Women are more vocally expressive than men.

Question 8

Pointing an accusing finger at someone while criticizing them is an example of regulating.

Question 9

If you get within half a metre of someone else, you've invaded their "personal space," according to researcher Edward Hall.

Question 10

There are at least eight distinguishable positions of the eyebrows and forehead.

Question 11

In many instances, the use of touch increases liking and boosts compliance.

Question 12

When you notice nonverbal deception cues, you can be sure the person is lying.

Question 13

Mike waves at Bethany while saying hello. This is an example of repeating.

Question 14

If deceivers feel confident and not guilty, their deception is more likely to be found out.

Question 15

When we are interested in something or someone, the pupils of our eyes get smaller.

Question 16

Once you increase your awareness of nonverbal messages, you can "read" another person's nonverbal behaviour accurately in most situations.

Question 17

Territoriality refers to the space we carry around us as an extension of our physical being.

Question 18

Increased use of adaptors (manipulators) is a sign of uneasiness.

Question 19

Nonverbal communication is always specific and clear.

Question 20

Patterns of eye contact are fairly consistent across cultures.

Question 21

According to your text, people generally get more social meaning from what others do than from what they say.

Question 22

Jessie Rose MacDonald interviewed people in the LGBTQI (lesbian, gay, bisexual, transexual, queer or questioning, and intersex) community regarding their courtship behaviours and discovered that there were no differences compared to the heterosexual dating practices.

Question 23

Pupil dilation can be a sign of interest.

Question 24

Contradicting is nonverbal behaviour that is inconsistent with a verbal message.

Question 25

There are more nonverbal than verbal messages available to you in a communication exchange.

Question 26

Children as young as three agree about who is attractive and unattractive.

Question 27

Saying "um," "er," and "uh" are examples of unintentional pauses.

Question 28

People who spoke rapidly responded most favourably to rapid talkers, whereas slow speakers referred those whose rate was also slow.

Question 29

Your text defines nonverbal communication as any type of communication that isn't expressed by speech.

Question 30

Brief expressions that flit across a subject's face in as short a time as it takes to blink an eye are called adaptors.

Question 31

Peter always likes to sit at the same desk. This is an example of territoriality.

Question 32

Silence or pauses are included as nonverbal communication.

Question 33

Most communication scholars don't define American Sign Language as nonverbal communication.

Question 34

In Saudi Arabia, it is customary for males to kiss one another when they meet.

Question 35

Researchers have found that the face and eyes are capable of only five basic expressions.

Question 36

Deception studies have found that deceivers are more likely to be found out when they feel strongly about the information being hidden.

Question 37

Researchers have found nonverbal convergence impossible when dealing with members of different cultures.

Question 38

Decisions to hire potential job candidates are partly based on nonverbal behaviour.

Question 39

According to your text, some researchers claim that 93 percent of the emotional impact of a message comes from nonverbal sources.

Question 40

Your text defines nonverbal communication as "those messages expressed by other than linguistic means."

Question 41

Different emotions show most clearly in various parts of the face.

Question 42

A smell can help us remember events and facts.

Question 43

Men express more emotions via facial expressions than women.

Question 44

Posture is the least ambiguous type of nonverbal behaviour.

Question 45

Generally, facing someone directly signals your interest in that person.

Question 46

Haptics is the study of slang.

Question 47

According to the text, nonverbal communication is a major part of "emotional intelligence."

Question 48

Complementing is nonverbal behaviour that reinforces a verbal message.

Question 49

Accenting is nonverbal behaviour that reinforces a verbal message.

Question 50

Too few gestures may be as significant an indicator of mixed messages as too many.

Question 51

One way to signal a desire to avoid involvement when forced into intimate distance with another is to position yourself in an indirect body orientation.

Question 52

It is possible to recognize paralinguistic messages, even if you don't understand the language being spoken.

Question 53

A study revealed that the vocal frequency of a liar's voice tends to be higher than that of a truth- teller.

Question 54

Chronemics refers to the usage of time.

Question 55

Stammering and saying "uh" are nonverbal behaviours called vocal fillers.
Indicate the answer choice that best completes the statement or answers the question.

Question 56

Paralanguage is language used when working with children.

Question 57

Mark has a relaxed posture when speaking to his boss. This indicates that he doesn't feel threatened by his boss.

Question 58

Potential job candidates need to have a heightened awareness of the role of kinesics in their nonverbal communication.

Question 59

The lack of nonverbal cues in an email is a problem that has been solved through the use of emoticons, such as the happy face.

Question 60

Illustrators are nonverbal behaviours that accompany and support verbal messages.

Question 61

What have studies of physical attractiveness demonstrated?

A)There is no difference in the treatment of attractive and unattractive people.
B)Men who are attractive have more advantages than women who are attractive.
C)Both men and women whom others find attractive are rated as being more sensitive, kind, strong, sociable, and interesting.
D)Unattractive people have greater career success.

Question 62

Daniel is a First Nations student at a university. He grew up in his community and still lives there. He has run into conflict with a professor because he avoids eye contact with the professor and says very little. Considering his background, what does Daniel's behaviour most likely indicate?

A)respect
B)boredom
C)confusion
D)inattentiveness

Question 63

Vlad is looking to buy a new home. He is very drawn to one house in particular where the owners had baked bread immediately before Vlad entered the house. What is influencing Vlad?

A)territoriality
B)proxemics
C)chronemics
D)olfactics

Question 64

What might the decreased use of adaptors indicate?

A)boredom
B)flexibility
C)inferiority
D)power

Question 65

According to your textbook, students learn more from teachers who do practise a particular communication skill. What do these teachers do?

A)They use effective nonverbal communication.
B)They speak clearly when teaching.
C)They spend time with students outside of class.
D)They listen to student concerns.

Question 66

When communicating via email with your colleagues, which guideline will best help you maintain exceptional working relationships?

A)Respond to emails after you have completed your important tasks.
B)Respond promptly.
C)Respond to emails once a week.
D)Talk to your colleagues instead of responding to their emails.

Question 67

Nancy had a very successful job interview. Which of the following did she likely do that her competitors didn't do?

A)She had a higher level of education than her competitors.
B)She had better references than her competitors.
C)She smiled and nodded more than her competitors.
D)She had more work experience than her competitors.

Question 68

Which of the following is a component of nonverbal communication?

A)language
B)mediated communication
C)sign language
D)volume, rate, and pitch of speech

Question 69

Jessica is a hospital social worker. She visits a female patient to make sure she is okay, and the patient's husband stands very close to Jessica. This makes Jessica uncomfortable. What reason explains Jessica's discomfort?

A)Jessica is worried the husband finds her attractive.
B)Jessica feels threatened by the husband.
C)The husband has violated the public distance spatial zone.
D)The husband has violated the personal distance spatial zone.

Question 70

Which term refers to deliberate nonverbal behaviours with precise meanings known to virtually all members of a cultural group?

A)emblems
B)adaptors
C)gestures
D)illustrators

Question 71

How is nonverbal communication related to perception?

A)People who perceive better exhibit more nonverbal behaviours.
B)Cultural factors influence how we perceive much nonverbal behaviour.
C)We can't perceive most nonverbal behaviours without verbal explanation.
D)We perceive only the nonverbal behaviours in others that we exhibit ourselves.

Question 72

Some social scientists argue that ____ percent of the emotional impact of a message comes from nonverbal sources, while others suggest a more conservative estimate of ___ percent.

A)35; 93
B)50; 83
C)65; 83
D)93; 65

Question 73

What can you infer from a stranger's smile?

A)They are happy.
B)They are friendly.
C)They want to communicate.
D)You don't know what it suggests.

Question 74

Who is most likely to receive a negative response when approaching a passerby in public?

A)a stranger wearing a uniform
B)a friend wearing sloppy clothing
C)a stranger wearing casual clothing
D)a stranger wearing formal business clothing

Question 75

What is a characteristic of nonverbal behaviour?

A)clear and unambiguous
B)primarily relational
C)has no communicative value
D)less important than verbal skills

Question 76

What type of nonverbal behaviour is included in kinesics?

A)vocal pitch
B)voice tone
C)posture
D)touch

Question 77

What can nonverbal regulators signal?

A)a mixed message
B)a word to be emphasized
C)agreement or disagreement
D)the desire to end a conversation

Question 78

Despite the various differences that exist in nonverbal communication patterns across cultures, what was deemed universal?

A)eye contact is a sign of disrespect
B)eye contact is a sign of respect
C)smiles and laughter are signals of positive emotions
D)smiles and laughter hide signs of displeasure

Question 79

Which term refers to a nonverbal behaviour that reveals information a communicator does not disclose verbally?

A)deception cues
B)leakage
C)contradicting
D)mixed message

Question 80

Gord and Christina work at a social services agency together. Gord is bored and looks out the window when Christina tells him about a challenging client she is working with. What nonverbal function is Gord demonstrating?

A)accenting
B)complementing
C)regulating
D)substituting