Deck 1: Connecting Process and Principles in the 21st Century

Question 1

Kylie keeps in touch with many different people on Facebook and Instagram. This includes some family members, most of her friends, a few coworkers, and the members of a group dedicated to modern dance. Collectively, these groups are known as __________.

A) an interest group
B) a social network
C) a society
D) a social platform

Answer 1

a social network

Question 2

How can the communication system be compared to the human body system?

A) All of its elements are independent.
B) The components seldom interact with each other.
C) Together, its elements form one complex system.
D) A malfunction in one area does not affect the output.

Answer 2

Together, its elements form one complex system.

Question 3

When the professor looks around the room, she sees that many students look puzzled and decides to rephrase the concept she just presented. This scenario demonstrates which fundamental principle of communication?

A) Communication can be intentional or unintentional.
B) Communication is transactional.
C) Communication is a system.
D) Communication is a process.

Answer 3

Communication is transactional.

Question 4

The greatest communication competence is demonstrated by which individual?

A) Janie, who likes to send her mom funny Snapchat videos every day
B) Ramone, who prefers talking to his friends face-to-face
C) Lana, who subscribes to multiple celebrity Twitter feeds
D) Drew, who successfully exchanges a variety of messages with a diverse group of coworkers

Question 5

Ivy is taking a communications class because she wants to improve her public speaking ability as well as her listening skills. Which component of communication is Ivy interested in?

A) principles
B) process
C) channels
D) delivery system

Question 6

What advantage does using social media offer to competent communicators?

A) simplifies our social networks
B) allows anonymity
C) reduces communication costs
D) facilitates interaction and connection

Question 7

In our daily lives, the most essential aspect of communication is its ability to __________.

A) inform
B) display emotion
C) make connections
D) persuade

Question 8

A likely benefit of enhancing your communication competence is the ability to __________.

A) reduce the number of connections in your life
B) avoid all interpersonal conflict
C) communicate meaningfully with a culturally diverse group
D) eliminate nonverbal content from your messages

Question 9

In a business setting, using someone else's words or ideas without attribution is considered __________.

A) standard practice
B) ethical
C) plagiarism
D) libel

Question 10

What term refers to the delivery systems, such as the Internet and telephone lines, used for mass and mediated communication?

A) methods
B) modes
C) processes
D) communications

Question 11

In his job interview, Dave was surprised to be asked if he could explain ideas clearly and give direction to others. In other words, Dave is being asked about his __________ skills.

A) persuasive
B) communication
C) analytical
D) social

Question 12

Aristotle, a Greek rhetorician, argued that communication was most powerful when a speaker's character, or __________, was engaged in presenting truth.

A) ethos
B) pathos
C) logos
D) kairos

Question 13

Which statement accurately reflects the process of becoming a competent communicator?

A) It is a lifelong endeavor.
B) It is inherited from our parents.
C) It is a natural ability.
D) It can be easily accomplished.

Question 14

Individuals who are high in communication competence will most likely have __________ of communication behaviors.

A) a wide range
B) a narrow range
C) an innate set
D) a universal set

Question 15

The principles of persuasive speaking were first studied by __________.

A) social scientists after the conclusion of WWII
B) religious leaders during the European Middle Ages
C) the rhetoricians of ancient Greece and Rome
D) followers of Buddha, who advised his disciples to avoid "harsh speech"

Question 16

Communication is a diverse discipline involving a range of behaviors and situations. The common thread connecting all of these behaviors and situations is __________.

A) classical rhetoric
B) public speaking
C) human symbolic interaction
D) organizational behavior

Question 17

What demographic information supports the idea that multicultural communication has become increasingly important?

A) The U.S. population was once characterized by a white majority with European roots.
B) Less than 1 percent of the current population is American Indian.
C) Census projections show an increase in Hispanic/Latino and Asian numbers in the near future.
D) The total U.S. population has increased from 303 million in 2010 to 316 million in 2016.

Question 18

What element of communication demonstrates that it is transactional?

A) changes constantly
B) sometimes unintentional messages are sent
C) parts act interdependently to form a whole
D) encoding and decoding happen simultaneously

Question 19

Understanding that communication is ever-changing and capable of effecting change demonstrates which fundamental principle of communication?

A) Communication can be intentional or unintentional.
B) Communication is transactional.
C) Communication is a system.
D) Communication is a process.

Question 20

Bailey notices that her typically soft-spoken supervisor has been yelling at her and several of her coworkers. She speculates that problems at home may be impacting her supervisor's work relationships. This speculation best illustrates the principle that communication is __________.

A) transactional
B) intentional
C) a process
D) a system

Question 21

Parul just had a lengthy argument with her brother. In this communication transaction, Parul is __________.

A) a receiver
B) a receiver and a source
C) a channel
D) a channel and a source

Question 22

What is a hallmark of communication via social media?

A) meaning is shared between people in a relationship
B) communication occurs on a digital platform
C) a large audience is always present
D) communication is formal and highly structured

Question 23

After her friend texted her and said, "We need to talk," Erin began analyzing and interpreting what the message meant. This process is known as __________.

A) encoding
B) internalizing
C) decoding
D) listening

Question 24

April sees the same political commercial so many times that she tunes out its message. This refutes which communication misconception?

A) Quantity means quality.
B) Communication is a cure-all.
C) We have a natural ability to communicate.
D) Communication is reversible.

Question 25

Before school, Max reminds his son to take his lunch money off the counter and put it in his backpack. This is an example of what type of communication?

A) an interview
B) dyadic communication
C) small-group communication
D) public communication

Question 26

Although the topic was the same, the presentation that Jon gave during the staff meeting was much more technical than the presentation he gave later that day to a client. The difference between these two presentations was likely due to which communication factor?

A) the context
B) the noise
C) the channel
D) the source

Question 27

Dr. Halliday is presenting a lecture to an audience of over 100 students. She asks, "Can you hear me?" and Courtney, who is sitting in the back row, nods. What component of the communication process does Courtney's response illustrate?

A) message
B) noise
C) channel
D) feedback

Question 28

Tamara and her husband disagree about having children: he wants them and she doesn't. But Tamara is sure that if they just talk about it, the conflict can be easily resolved. In this situation, Tamara seems to believe which myth about communication?

A) Communication is reversible.
B) Quantity means quality.
C) Meaning is in the words we use.
D) Communication is a cure-all.

Question 29

The text cautions that when sending an email, you must verify that all the recipients are supposed to receive your message. This is because all communication is __________.

A) unintended
B) irreversible
C) intended
D) reversible

Question 30

As competent communicators, we must keep in mind that meanings are in __________.

A) grammar
B) syntax
C) people
D) words

Question 31

The communication occurring in a political rally or religious service is a type of __________.

A) intrapersonal communication
B) public communication
C) small group communication
D) dyadic communication

Question 32

What element is always present during mass communication?

A) about 5 to 7 people are receivers
B) meaning is shared between people in a relationship
C) a professional communicates via a traditional media outlet
D) feedback is continuous

Question 33

The statement, "Communication is a process" implies that __________.

A) communication can be intentional or unintentional
B) communication is ever-changing
C) the elements of communication work together to form a whole
D) communication is linear

Question 34

The ability to communicate well is __________.

A) universal
B) inherited
C) natural
D) learned

Question 35

When Sebastian tells his boss that he won't be in tomorrow because he has jury duty, he fidgets and can't look her in the eye. Sebastian's nonverbal behaviors are part of __________.

A) the channel
B) the receiver
C) the noise
D) the message

Question 36

When a message is received by someone other than the specific targeted receiver(s), we say that this communication is __________.

A) unintentional
B) transactional
C) intentional
D) linear

Question 37

News reporters, anchors, or book authors communicate with or to a very large number of people via newspaper, television, or books. This example best illustrates __________.

A) mass communication
B) intrapersonal communication
C) public communication
D) dyadic communication

Question 38

Which component of communication encodes the meaning into a message?

A) channel
B) receiver
C) source
D) context

Question 39

The range of behaviors we choose from when connecting with others is referred to as our communication __________.

A) repertoire
B) environment
C) competence
D) context

Question 40

What type of communication takes place any time we evaluate or attempt to understand the interaction occurring within us?

A) mass communication
B) intrapersonal communication
C) interpersonal communication
D) public communication

Question 41

Universally, the study of changes in population trends and characteristics is called demography. Recent demographic trends indicate that the world in general, and the United States in particular, is experiencing rapid demographic changes. What are some of these demographic trends and how will they affect communication in the future?

Question 42

Describe a scenario in which the communication that occurs is both intentional and unintentional. Explain the difference between these types of messages.

Question 43

Define communication competence. Provide at least one personal example showing how you have benefitted from it.

Question 44

Compare public communication and mass communication. Discuss their differences, and provide an example of each type that you have experienced.

Question 45

Discuss how social media use has supported the communication myth that quantity means quality.

Question 46

Discuss communication as a transaction, and provide a specific example that demonstrates this concept.

Question 47

List and briefly define the eight basic components of communication identified in the text.

Question 48

Briefly define ethics. Relate the study of ethics to communication.

Question 49

Communication allows us to share and create meaning through human symbolic interaction. Discuss human symbolic interaction and why it is central to the study of communication.

Question 50

Explain why communication is a process.