Deck 6: Culture

Question 1

When interacting with people,Miranda is concerned with the other person's self-image,yet she also wants the other person to like her.According to face-negotiation theory,Miranda has ______.

A)mutual face concern
B)negative face for other
C)positive face concern
D)self-face assertion

Answer 1

A

Question 2

Maintenance simply is the absence of ______.

A)adjustment
B)motivation
C)conflict
D)disdain

Answer 2

A

Question 3

Chris and Pat are a recently married couple who are living together for the first time.Pat is concerned with establishing retirement and savings accounts ASAP and then creating a 5-year plan.Chris is would like to be more spontaneous right now,especially if the two are going to have children one day.Which dimension of culture are they dealing with?

A)long-term and short-term orientation
B)masculinity-femininity
C)uncertainty avoidance
D)power distance

Answer 3

A

Question 4

In ______ cultures,competition is valued and guilt is used as punishment,whereas in ______ cultures,connections are valued and shame is used as punishment.

A)high-context;low-context
B)low-context;high-context
C)collectivist;individualist
D)individualist;collectivist

Question 5

When you have appropriately discerned and reduced your uncertainty about another,you have achieved ______.

A)intercultural adjustment
B)attributional confidence
C)mindfulness
D)effective communication

Question 6

Social affiliations to which a person feels he or she does not belong are known as ______.

A)outliers
B)out-groups
C)outties
D)in-groups

Question 7

Jin Kwan comes from an Asian culture;why might he view high context messages as valuable?

A)High context messages are ambiguous and help both parties prevent embarrassment.
B)High context messages cause one to lose face without being confronted directly.
C)High context messages require partners to be active listeners.
D)Jin Kwan wouldn't value high context messages.Asians prefer low context messages.

Question 8

In ______ cultures,there tends to be a wide salary gap between those in different parts of the hierarchy.

A)high context
B)high power distance
C)low uncertainty avoidance
D)masculine

Question 9

Being mindful allows us to engage in ______ because we are discerning the situation,reflecting on our communication,and striving to increase our effectiveness.

A)LMX
B)SX
C)Sigma Six
D)anxiety and uncertainty management

Question 10

Awareness of others' face needs (both positive and negative)is known as having ______.

A)face relations
B)face complications
C)face concern
D)face negativity

Question 11

According to the Adler and Proctor text,when CAT is used to study workplace communication,who is more likely to diverge?

A)African-American (black)females
B)African-American (black)males
C)Euro-American (white)females
D)Euro-American (white)males

Question 12

______ allows us to engage in appropriate and effective anxiety and uncertainty management,according to AUM.

A)Intercultural adjustment
B)Attributional confidence
C)Mindfulness
D)Effective communication

Question 13

______ relationships experience more divergence,according to Leader-Member Exchange theory.

A)LMX
B)SX
C)Middle-group
D)none of these

Question 14

Fred's cultural background favors personal achievement,monetary success,and competition.These are indicators of a/an ______ culture.

A)collectivist
B)high power distant
C)individualist
D)masculine

Question 15

______ are considered in-group relationships;they are characterized by mutual trust and liking.

A)LMX relationships
B)SX relationships
C)Middle-group relationships
D)none of these

Question 16

Paula often thinks that she would quit her current job quickly if a job at another organization was available.Because she is dissatisfied,she often takes longer lunch breaks and will spend a lot of her time on Facebook.Paula is more than likely experiencing a/an ______ relationship.

A)LMX
B)SX
C)middle-group
D)none of these

Question 17

Chen agrees to cook dinner two nights a week if Lui will help with the gardening.This conflict style of giving up something to gain something is called ______.

A)competing
B)obliging
C)compromising
D)collaborating

Question 18

Liu is angry with Chen for not making dinner.Instead of openly addressing the conflict,Liu attempts to make Chen feel guilty by dropping blameful hints,"I guess I'll have to go to bed hungry tonight." According to FNT,Liu is using the ______ conflict style,typical in Asian cultures.

A)competitive
B)emotional expressive
C)hostile
D)passive-aggressive

Question 19

AUM draws heavily from ______.

A)uncertainty reduction theory
B)expectancy violations theory
C)communication accommodation theory
D)politeness theory

Question 20

Dante just joined a new organization.His new boss handed him a thick employee handbook the first day and the office mate reiterated that the rules were very important to follow.Dante is used to a more creative and laid back organization,and he is worried about how he will adjust.What dimension of culture is Dante worried about?

A)low uncertainty avoidance
B)high uncertainty avoidance
C)low power distance
D)high power distance

Question 21

With regard to conflict,individuals with a ______ style have a high regard for self and others.

A)compromising
B)accommodating
C)collaborating
D)avoidance

Question 22

______ face emphasizes the desire to act freely without constraints or imposition from others.

A)Negative
B)Positive
C)Neutral
D)Long

Question 23

Hofstede's research identified five dimensions on which cultures differ.Which two dimensions do you believe have the greatest potential for miscommunication between members of different cultures? In your essay,make sure to explain each dimension fully and give an example that illustrates each end of the continuum.Then provide clear reasoning as to why you think these dimensions are most likely to lead to miscommunication.

Question 24

______ is a secondary outcome of positively reducing anxiety and uncertainty,whereby the cultural out-group member feels emotionally secure,socially appropriate,and communicatively competent.

A)Intercultural emotion
B)Intercultural adjustment
C)Interpersonal communication
D)Impersonal communication

Question 25

Anxiety refers to an emotional state that includes ______.

A)exhilaration
B)happiness
C)solidarity
D)apprehension

Question 26

People higher in a hierarchy are not assumed to be superior to people lower in the hierarchy.This is a characteristic of ______.

A)low power distance
B)high avoidance
C)low avoidance
D)high power distance

Question 27

Explain the positive and negative effects of both converging and diverging.

Question 28

Despite the number of women in the workforce,Hofstede's research indicates that the United States is a very masculine culture.

Question 29

Typically,individualistic cultures such as the United States are also low in uncertainty avoidance.

Question 30

Middle-group relationships are the ideal relationships to have in an organization because they lead to the best performance.

Question 31

According to your Adler and Proctor textbook,relationships between superiors and subordinates can be placed on a continuum.Explain this continuum.

Question 32

Identify and explain the two dimensions of Hofstede's research that influence face and conflict,as discussed in face negotiation theory.

Question 33

High employee performance leads to an LMX relationship.

Question 34

Chris and Kelly are having a difficult time resolving their conflict and need help to determine which conflict management style to use in order to achieve better results and to demonstrate their high regard for each other and themselves.Describe which conflict management style is the most likely to demonstrate a high regard to themselves and for the other and how you arrived at your conclusion.

Question 35

Mindfulness leads to more effective and appropriate anxiety and uncertainty management.

Question 36

Non-accommodation includes over- and under-accommodation--that is too much or too little adjustment to make a successful interaction.

Question 37

Both Americans and Japanese view compliments as a positive way to improve their image.

Question 38

A long-term orientation centers on a desire for immediate gratification.

Question 39

According to CAT,minority employees should diverge if they want to achieve higher status in the organization.

Question 40

Masculine cultures manifest consensus seeking and a preference for quality of life over material success.