Deck 5: Interpersonal Communication

Question 1

The most sophisticated strategy to deal with dialectical tension is ______.

A)selection
B)segmentation
C)cyclical alteration
D)integration

Answer 1

D

Question 2

Tony needs a big favor and is thinking of asking Bernice to help him.Tony must decide how to approach the situation and how polite he should be when making his request.According to Politeness Theory,which of the following would be the least effective strategy for Tony to consider when deciding how polite he should be?

A)whether or not Bernice has more status than Tony
B)whether or not Bernice has strong negative face needs
C)whether or not Bernice penalizes Tony because of her authority
D)whether or not the request will hurt Bernice's feelings

Answer 2

B

Question 3

The premise of ______ is to explain and predict relationship maintenance.

A)dialectics theory
B)politeness theory
C)communication privacy management
D)social exchange theory

Answer 3

D

Question 4

At Karl's old job,everyone had a private office with a door that could be closed at any time.As a result,people socialized very little.Now,Karl works for a company with an open environment.There are no doors,no walls,and no partitions.It seems that co-workers socialize and gossip quite a bit.According to CPM,the difference in how much Karl should disclose can be determined by ______.

A)contextual criteria
B)cultural criteria
C)motivational criteria
D)risk-benefit criteria

Question 5

When delivering a face threatening act,one can choose to acknowledge that the self-image of the other person may be harmed by the message.This strategy is called ______.

A)off-record
B)positive politeness
C)negative politeness
D)bald on record

Question 6

Communication privacy management theory extends 25 years of research on the process of ______.

A)nonverbal communication
B)politeness
C)self-disclosure
D)space violations

Question 7

Professor Ramirez was grading Lucy's paper,which clearly did not represent her best work.Professor Ramirez wrote on the paper,"Lucy,you're a good writer;unfortunately this paper does not reflect this talent." What face work strategy was Professor Ramirez using?

A)bald on record
B)off-record
C)positive politeness
D)pseudo politeness

Question 8

Fred and Wilma are having problems because Wilma's mother wants to spend every waking moment with the couple.Which external dialectical tension is this?

A)autonomy vs.connection
B)connectedness vs.separateness
C)conventionality vs.uniqueness
D)inclusion vs.seclusion

Question 9

When delivering a face threatening act,one can choose to be ambiguous so that the face of another isn't harmed,but there is the potential that the message will be misinterpreted.This strategy is called ______.

A)off-record
B)positive politeness
C)negative politeness
D)bald on record

Question 10

Typically,people begin with ______ face threatening acts and then move to ______ face threatening acts when the initial efforts are ineffective.

A)positive politeness;negative politeness
B)bald on record;off-record
C)off-record;bald on record
D)negative politeness;positive politeness

Question 11

Anna and Zach like to tell their family and friends the story of how they met,but they do not like to tell these same people about their arguments.This is an example of which dialectic?

A)revelation-concealment
B)integration-separation
C)openness-closedness
D)inclusion-seclusion

Question 12

When confronted with a dialectical tension,Lawrence mentally reframes the tension he is experiencing with Tallulah,imagining that the unpredictability of their relationship will go away once Tallulah finds a full time job,which is a goal she has set for herself.According to your Dainton and Zelley text,which strategy should the couple use to manage the tension?

A)denial
B)reaffirmation
C)integration
D)segmentation

Question 13

Mollie has gotten used to Reid buying her flowers,but one day Reid brings her a plant instead.Mollie tries to look at this as a novelty even though he was still somewhat predictable.Which method of managing dialectics is Mollie using?

A)selection
B)segmentation
C)cyclical alteration
D)integration

Question 14

When delivering a face threatening act,one can choose to disregard altogether the harm the message may inflict on the other person.This strategy is called ______.

A)off-record
B)positive politeness
C)negative politeness
D)bald on record

Question 15

The assumption made by social exchange theory that people want to make the most benefits while minimizing costs is known as the ______.

A)minimax principle
B)dispositional factor
C)covariation model
D)comparison level

Question 16

Jim and Pam have been dating for a few months.However,Jim is thinking about breaking up with Pam because he thinks that his relationship with Pam is not as good as the relationship he could have with Sandy.Which concept associated with Social Exchange Theory best explains this situation?

A)comparison level
B)comparison level of alternatives
C)costs
D)rewards

Question 17

Rachel used to think that Rick's quirkiness and off-beat sense of humor was unique and enjoyable.A year later,however,Rachel finds Rick's quirkiness and off-beat sense of humor to be annoying and arrogant.Applying Thibaut and Kelley's theory,which statement is most correct?

A)Rachel has a greater comparison level of alternatives.
B)Rachel and Rick have different novelty v.predictability needs.
C)Rachel and Rick are using spiraling alteration between opposing tensions.
D)What was once a reward,Rachel now views as a cost.

Question 18

Maggie and Matt are having problems because Matt did not tell Maggie he had been fired.When she found out,Maggie was angry because he hadn't told her.Matt thought it was none of her business.Which internal dialectical tension does this represent?

A)autonomy vs.connection
B)openness vs.closedness
C)predictability vs.novelty
D)revelation vs.concealment

Question 19

Alice wants to be honest about disliking her roommate's boyfriend,but she thinks it will hurt their relationship if she tells her.Which dialectical tension is Alice dealing with?

A)revelation-concealment
B)integration-separation
C)openness-closedness
D)inclusion-seclusion

Question 20

The premise of ______ explains how and why individuals try to promote,protect,or "save face."

A)dialectics theory
B)politeness theory
C)communication privacy management
D)social exchange theory

Question 21

Boundary linkages refer to turbulence.

Question 22

Explain the three core components of Social Exchange Theory.Describe how they work together to predict satisfaction and stability.

Question 23

Dharma would like to throw a surprise party for Greg's 25^th birthday,but he has always appreciated that she has taken him out to dinner at his favorite restaurant for his birthday.This example illustrates which of the dialectical tensions?

A)openness-closedness
B)autonomy-connection
C)predictability-novelty
D)cause-effect

Question 24

Totality emphasizes interdependence between relationship partners.

Question 25

Identify and explain the three internal dialectics.Give an example to illustrate both sides of each pole.

Question 26

Explain the difference between positive politeness and negative politeness.Give an example for each strategy.

Question 27

Taylor does not need to weigh the risk-benefit criteria when considering whether she should disclose private information.

Question 28

Negative politeness is the most direct and least polite FTA strategy.

Question 29

Lucy and Desi are experiencing dialectical tensions between themselves that do not involve anyone in their extended family.Which kinds of tensions are Lucy and Desi experiencing?

A)Internal
B)Autonomous
C)External
D)Disconnected

Question 30

Inclusion-seclusion is an external dialectic.

Question 31

Define and explain boundary permeability.

Question 32

Boundary permeability refers to how much information is easily passed through that boundary.

Question 33

The most sophisticated strategy for managing dialectical tensions is segmentation.

Question 34

An individual's culture is likely to influence decisions about what should or should not be revealed.

Question 35

The central feature of private information is possession.

Question 36

The desire to have both a traditional relationship and a unique relationship is known as the predictability-novelty dialectic.

Question 37

______ or motion is an assumption of the dialectical approach that presumes the only guarantee in a relationship is that it will ______.

A)Move;begin
B)Begin;move
C)Start;stop
D)Change;change

Question 38

Identify and explain the three factors that influence boundary coordination.