Deck 1: Introduction to Purchasing and Supply Chain Management

Question 1

The key to the success of any company is the quality of its employees.

Answer 1

True

Question 2

In the manufacturing sector,the percentage of purchases to sales averages 55%.

Answer 2

True

Question 3

Distribution management involves the management of packaging,storing,and handling of materials at receiving docks,warehouses,and retail outlets.

Answer 3

True

Question 4

Virtually all of the features that make their way into final products originate with suppliers.

Question 5

Competition today is no longer between firms; it is between the supply chains of those firms.

Question 6

The traditional approach to purchasing and supply management is to build relations with suppliers to jointly pull costs out of the product or service and expect suppliers to contribute innovate ideas that continually add value to a firm's products and services.

Question 7

Sophisticated customers,both industrial and consumer,no longer talk about price increases; they demand price reductions.

Question 8

Supply management is a broader concept than purchasing.

Question 9

Organizational design is much more than a series of lines and boxes across a chart.

Question 10

Purchasing is becoming less responsible for sourcing indirect goods and services required by internal groups.

Question 11

The availability of low-cost domestic supplier alternatives has led to the shift away from outsourcing and offshoring.

Question 12

Processes usually move across functional boundaries.

Question 13

According to Porter,a value chain is a subset of the supply chain.

Question 14

Global sourcing is no longer a requirement and is a luxury for most firms.

Question 15

An abundance of competitors and choices have conditioned customers to want higher quality,faster delivery,and products and services tailored to their individual needs albeit at a higher total cost.

Question 16

The development of progressive purchasing approaches and strategies can only help a company maintain its competitive position.

Question 17

The knowledge and skills demanded of today's supply chain professional has not changed and is the same as before.

Question 18

In quality control,the emphasis has shifted from detecting defects at the time of receipt or use to prevention early in the materials-sourcing process.

Question 19

Purchasing and supply management has minimal impact on product and service quality.

Question 20

The routine ordering and follow-up of basic operational supplies is a strategic responsibility.

Question 21

Which of the following is not an example of a typical resource shared between a buyer and supplier?

A) Dedicated capacity.
B) Specific information.
C) Technological capabilities.
D) Direct financial support.
E) Exchange of managers.

Question 22

Which of the following is an example of a purchased direct item for a manufacturing firm?

A) Parts and components.
B) Executive travel.
C) Office and janitorial supplies.
D) Advertising.
E) Personal computers.

Question 23

____ involves generating the materials release,contacting a supplier directly concerning changes,and monitoring the status of inbound shipments.

A) Order processing
B) Material control
C) Warehousing
D) Customer service
E) Quality control

Question 24

The ____ states that success is a function of effectively managing a linked group of firms past first-level suppliers or customers.

A) supply chain orientation
B) value chain concept
C) traditional purchasing perspective
D) extended enterprise concept
E) process orientation

Question 25

All of the following are typical processes involved in supply chain management except ____.

A) new product development
B) customer-order fulfillment
C) supplier evaluation and selection
D) demand and supply planning
E) cash flow management

Question 26

According to the Institute for Supply Management,____ is the identification,acquisition,access,positioning,and management of resources and related capabilities an organization needs or potentially needs in the attainment of its strategic objectives.

A) supply chain management
B) procurement
C) logistics
D) supply management
E) purchasing

Question 27

____ are those items provided by suppliers and used directly during production or service delivery.

A) Direct materials
B) Indirect materials
C) Indirect services
D) Internal materials
E) Vendor managed inventories

Question 28

Within the downstream portion of a supply chain,____ are responsible for the actual movement of materials between locations.

A) buyers
B) trucking firms
C) logistics managers
D) accountants
E) purchasing managers

Question 29

____ identifies all claims on output; while ____ is the process of taking demand data and developing a supply,production,and logistics network capable of satisfying demand requirements.

A) Inventory control....quality control
B) Quality control....supply planning
C) Order processing....material control
D) Demand planning....customer service
E) Demand planning....supply planning

Question 30

The ____ is a change index,and generally a rating over 50 indicates that the economy is expanding.

A) Consumer Price Index
B) Producer Price Index
C) ISM Report on Business
D) rate of inflation
E) None of these choices.

Question 31

Which of the following is not one of the features of the new model of progressive purchasing?

A) Developing closer relationships with important suppliers.
B) Performing due diligence on suppliers before awarding longer-term contracts.
C) Focusing primarily on price analysis and short term contracts.
D) Conducting worldwide Internet searches for the best sources of supply.
E) Inviting key suppliers to participate in product and process development.

Question 32

____ is a functional group (i.e.,a formal entity on the organizational chart as well as a functional activity (i.e.,buying goods and services).

A) Engineering
B) Purchasing
C) Quality assurance
D) Logistics
E) Treasury operations

Question 33

A ____ is a set of three or more organizations linked directly by one or more of the upstream or downstream flows of products,services,finances,and information from a source to a customer.

A) process
B) cost savings chain
C) value chain
D) social media chain
E) supply chain

Question 34

Instead of adversarial relationships which characterize ____,____ features a long-term win-win relationship between a buying company and specially selected suppliers.

A) traditional purchasing....supply management
B) traditional purchasing....logistics management
C) supply management....traditional purchasing
D) strategic sourcing....supply management
E) supply chain management....strategic sourcing

Question 35

All of the following are examples of demand planning activities except ____.

A) forecasts of anticipated demand
B) accounts payable
C) inventory adjustments
D) orders taken but not filled
E) spare parts and aftermarket requirements

Question 36

____ helps ensure that customers receive material when and where they require it.

A) Order processing
B) Inbound transportation
C) Customer service
D) Scheduling
E) Inventory control

Question 37

Which of the following is not one of the factors driving an emphasis on supply chain management?

A) An increasing emphasis on domestic sourcing due to the longer lead times and higher levels of pipeline inventories associated with global sourcing.
B) The cost and availability of information resources among entities in the supply chain that allow easy linkages that eliminate time delays in the network.
C) The level of competition in both domestic and international markets that requires organizations to be fast, agile, and flexible.
D) Customer expectations and requirements that are becoming more demanding.
E) The ability of an organization's supply chain to react rapidly by managing risk disruptions in both supply and downstream product or services to mitigate the impact on lost sales.

Question 38

The overall importance of the purchasing function is increasing,particularly for firms that compete in industries characterized by worldwide competition and rapid change.

Question 39

According to Michael Porter,a firm's ____ is composed of primary and secondary support activities that can lead to competitive advantage when configured properly.

A) supply chain
B) process
C) value chain
D) marketing channel
E) core competency

Question 40

There is a definitive and prescriptive set of supply chain measures that results in one best way to measure supply chain performance and applies to all supply chains.

Question 41

All of the following are roadblocks between measurement and improved performance except ____.

A) information technology
B) too many metrics
C) debate over correct metrics
D) constantly changing metrics
E) old data

Question 42

____ refers to the process of assessing and selecting the structure and formal system of communication,division of labor,coordination,control,authority,and responsibility required to achieve organizational goals and objectives,including supply chain objectives.

A) Supply chain orientation
B) Human resource management
C) Demand planning
D) Organizational design
E) Extended value chain

Question 43

Research indicates that all of the following are top knowledge areas for purchasers in 2010 except ____.

A) supplier relationship management
B) total cost analysis
C) supplier analysis
D) consumer behavior
E) competitive market analysis

Question 44

The ____ function involves physically getting a product ready for distribution to the customer.

A) customer service
B) material control
C) materials handling
D) quality control
E) shipping

Question 45

____ seeks to improve forecast accuracy,optimize production scheduling,reduce working capital costs,shorten cycle times,cut transportation costs,and improve customer service; while ____ helps obtain materials and manage physical flows from suppliers through downstream distribution to ensure that customers receive the right products at the right location,time,and cost.

A) RFID....GPS
B) Execution software....planning software
C) Customer service....inbound transportation
D) The process approach....cost management
E) Planning software....execution software

Question 46

Which of the following is not one of the four enablers of purchasing and supply chain management?

A) Sufficient cash flow and large on-hand cash deposits.
B) Capable human resources.
C) Proper organizational design.
D) Real-time and shared information technology capabilities.
E) Right measures and measurement system.