Deck 18: Supply Chain Information Systems and Electronic Sourcing

Question 1

Because of the Internet,SRM and CRM systems allow access to ERP systems from external sources.

Answer 1

True

Question 2

Users must be able to extract from databases the information that they need to make better supply chain decisions.

Answer 2

True

Question 3

When companies map what they believe a process looks like,they discover that the actual process is quite different from what they thought it would look like.

Answer 3

True

Question 4

Currently,suppliers specializing in CRM and SRM systems tend to provide lower levels of functionality in their chosen areas than do ERP suppliers.

Question 5

On the buying side,organizations are becoming much more focused on and sophisticated in making decisions involving investments in e-SCM systems.

Question 6

Increasing the level of integration between logistics and other SCM applications presents firms with both technical and organizational hurdles.

Question 7

Because of the promise of greater diffusion of EDI via value-added networks,EDI is a simplistic technology that does not require significant investment by companies to implement.

Question 8

Data held in data warehouses are time-dependent,historical data; they may also be aggregated.

Question 9

Increased redundancy of information between files allows different systems to cross-reference and efficiently use the data contained in all files.

Question 10

SRM and CRM applications are directly focused on planning and managing the firm's internal linkages.

Question 11

A legacy system enables people in very different parts of the organization to communicate easily with one another.

Question 12

Because MRP and DRP systems are primarily external,an additional electronic linkage to suppliers and customers is not needed.

Question 13

In theory,a data warehouse is organized around informational subjects rather than specific business processes.

Question 14

In ERP,visibility of specific transactions taking place in each business process is accessible to everyone in the organization.

Question 15

The goal of DRP systems is to integrate all business function planning and processing,and to avoid data interruption in order to make better business decisions and run the business more effectively and efficiently.

Question 16

EDI is a highly interactive communications medium.

Question 17

As organizations continue to face increasing cost pressure,they are relying more on people to do the work of systems.

Question 18

In ERP,all processes use unique databases,and information is captured multiple times.

Question 19

Before ERP,every functional area had its own set of software applications,often running on completely different systems.

Question 20

When it comes time to create an information system around business processes,few companies discover that they must also reengineer or change those business processes before they can build an information system around them.

Question 21

In a regular reverse auction,prices are anonymous,and the identity of the competitors is provided to all sellers.

Question 22

Web-based EDI is a much less expensive system than a traditional,hard-wired EDI system and presents fewer standards issues.

Question 23

At the most basic level,information flows record and retrieve critical data,execute and control physical and monetary flows,and are referred to as ____.

A) Internet-based information technology
B) EDI
C) strategic decision making
D) DSSs
E) transaction processing

Question 24

A ____ system is often used to search for patterns or relationships in the data.

A) routine decision making
B) strategic decision making
C) transaction processing
D) decision support
E) None of these choices.

Question 25

The goal of spend analysis is to determine what goods and services are purchased,what suppliers they are purchased from,and where the demand for the items originates in the organization.

Question 26

The dangers of poor execution of supply chain processes include increased lead and cycle times,higher costs,and less-informed decision making.

Question 27

A/An ____ system provides the means for tracking organizational resources,including people,processes,and technology.

A) MRP
B) ERP
C) EDI
D) legacy
E) decision support

Question 28

A/An ____ is an integrated collection of computer files capable of storing operational data essential for managing a department.

A) EDI system
B) e-catalog
C) database
D) e-SCM system
E) None of these choices.

Question 29

____ applications address such long-term,strategic questions as "Where should we locate warehouses?",and "How large should our transportation fleet be?," often making use of simulation and optimization modeling.

A) Execution
B) Network design
C) MRP
D) JIT
E) None of these choices.

Question 30

Participants in blog sites are free to post their reactions,and individuals can respond to other participants' responses.

Question 31

The most important benefit of a visibility system is not that the system is able to correct a supply chain problem but that it allows people to become aware of problems earlier and thus take corrective actions more quickly that they would otherwise.

Question 32

____ systems attempt to allocate fixed logistics capacity in the best possible way,given business requirements.

A) MRP
B) Network design
C) SRM
D) Transportation and warehouse planning
E) Execution

Question 33

Price should be a very important element of the reverse auction process but not the only one.

Question 34

A reverse auction is a software tool that extends the tradition bid process to permit suppliers to configure their bids in any number of alternatives ways.

Question 35

Which of the following is not one of the primary drivers of new e-SCM systems?

A) Lean supply.
B) Globalization and strategic communication.
C) Internal and external integration.
D) New business processes.
E) Replacement of legacy or obsolete systems.

Question 36

A/An ____ is thought of as a decision support tool for collecting information from multiple sources and making that information available to end users in a consolidated,consistent manner.

A) database
B) data warehouse
C) EDI system
D) e-catalog
E) reverse auction

Question 37

____ systems kick off and control the movement of materials among supply chain partners.

A) Network design
B) EDI
C) MRP
D) Execution
E) Transaction processing

Question 38

Contract management and compliance provides oversight of the front end of the sourcing process.

Question 39

All of the following are examples of the primary business processes around which an ERP system is designed except ____.

A) selling a product or service
B) making a product
C) buying a product
D) determining where to locate warehouse facilities
E) costing, paying the bills, and collecting

Question 40

B2B marketers are using Facebook and other social networking providers such as LinkedIn to facilitate the sales process.

Question 41

A ____ is controlled by buyers and is tied into their intranets and extranets.

A) vertical portal
B) horizontal portal
C) third-party marketplace
D) sell-side system
E) buy-side system

Question 42

A/An ____ is typically organized around specific modules that interact with different elements of the purchasing database,elements of the ERP system,and integration of data obtained through external EDI or web-based communications with suppliers or customers.

A) EDI system
B) SRM system
C) third-party marketplace
D) sell-side system
E) buy-side system

Question 43

Which if the following is one of the basic components of an EDI system?

A) A standard form.
B) A translation capability.
C) A mail service.
D) All of these choices.
E) None of these choices.

Question 44

____ within the supply chain is the process of sharing critical data required to manage the flow of products,services,and information in real time between suppliers and customers.

A) Information visibility
B) Tweeting
C) EDI
D) SRM
E) CRM

Question 45

A/An ____ is a proprietary network or a data center that supplies hosted services to a limited number of people.

A) social network
B) public cloud
C) microblog
D) mobile cloud
E) private cloud

Question 46

Which of the following is not one of the benefits of a supplier performance module in an e-sourcing suite?

A) Providing input into supplier selection considering total costs, not just price.
B) Isolating supplier process inefficiencies.
C) Improving total cycle times.
D) Providing suppliers with reliable feedback on their historical performance.
E) Updating a supplier's physical address and contact information.

Question 47

Which of the following is not one of the spending reduction strategies used following a spend analysis?

A) Consolidation of unrelated purchases.
B) Consolidation of similar purchases.
C) Reduction in the number of suppliers.
D) Reduction of maverick spend.
E) Increased use of more efficient contracting methods.

Question 48

____ is the determination of the dollar amount and volume of expenditures that an organization makes to provide its products and services and support its operations.

A) TCO
B) Kanban
C) Price forecasting
D) Spend analysis
E) Market analysis

Question 49

____ is a communications standard that supports interorganizational electronic exchange of common business documents and information.

A) MRP
B) DRP
C) E-SCM
D) RFID
E) EDI

Question 50

A ____ contains the products or services of one or more suppliers.

A) sell-side system
B) buy-side system
C) deliver-side system
D) third-party marketplace
E) vertical portal

Question 51

[A] ____ is a process in which all data files that include a specific address are automatically updated within the system.

A) Batch updating
B) MRP
C) Real-time updating
D) Data bucket
E) EDI system

Question 52

A ____ is an independent firm that neither buys nor sells goods but seeks to facilitate the electronic purchasing process through value enhancement.

A) strategic alliance
B) partnership
C) third-party marketplace
D) 3PL
E) None of these choices.

Question 53

In a/an ____,prices are revealed to all sellers; however,the identity of the competitors remains anonymous.

A) regular reverse auction
B) rank reverse auction
C) e-catalog
D) third-party marketplace
E) horizontal portal

Question 54

A/An ____ is a request to submit a proposal based on a set of specifications provided by a buyer.

A) kanban
B) reverse auction
C) PO
D) bill of materials
E) RFQ

Question 55

In a/an ____,sellers are only told of their relative rank and thus are not aware of their competitors' prices.

A) vertical portal
B) progressive reverse auction
C) regular reverse auction
D) rank reverse auction
E) None of these choices.

Question 56

____ refers to the process of downloading all data buckets into the main system on a regularly scheduled basis.

A) DRP
B) Batch updating
C) DSS
D) Real-time updating
E) None of these choices.

Question 57

____ is Internet-based,and users share software and other information that is provided to computers and mobile devices on demand.

A) ERP
B) EDI
C) Cloud computing
D) A value-added network
E) None of these choices.