Deck 11: Interpersonal Relationships at Home, Through

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Question
The emotional bonding and feelings of togetherness that families experience refers to which component of the circumplex model of family systems?

A)adaptability.
B)cohesion.
C)role expectations.
D)communication.
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Question
"Couple families consist of a couple living together, whether married or common law, at the same address and any children living at the same address.A lone-parent family is a family with only one parent, male or female, and with at least one child." These statements are

A)Statistics Canada definition of family types.
B)descriptions of culture.
C)The Vanier Institute of family types.
D)descriptions of extended family.
Question
How is the range of cohesion expressed in the circumplex model of family interaction?

A)from balanced to extreme
B)from high to low
C)from disengaged to enmeshed
D)from flexible to rigid
Question
Over ________ of all marriages ended in divorce before the couple's 30th anniversary, according to the 2001 General Survey by Statistics Canada.

A)1/3
B)1/2
C)1/4
D)1/5
Question
Sarah and Connor live with their biological parents.What type of family would this be called?

A)natural family
B)blended family
C)extended family
D)single-parent family
Question
Everything in the circumplex model of family interaction is influenced by

A)communication.
B)adaptability.
C)cohesion.
D)values.
Question
Virginia Satir found that members' sense of self-worth is high and communication is direct in a(n)

A)natural family.
B)blended family.
C)healthy family.
D)extended family.
Question
Chang's divorced father married Sarah's divorced mother.They all live in the same house.What type of family would this be called?

A)natural family
B)blended family
C)extended family
D)family of origin
Question
According to the circumplex model of interaction, families that are better able to adapt to changing circumstances and manage stressful periods are

A)functioning with balanced levels of cohesion and adaptability.
B)chaotically enmeshed.
C)enmeshed.
D)rigidly disengaged.
Question
Older couples seem to function better when

A)there is more rigid structure and a lower level of cohesion.
B)there are high levels of both cohesion and adaptability
C)there are higher levels of adaptability and a lower level of cohesion.
D)there are lower levels of both rigidity and cohesion.
Question
Canadian families have changed since the 1950s.Today,

A)two-thirds of families consist of a working dad, a mom at home,and two kids.
B)only 7 percent of couples whom married in 1996 can be expected to divorce.
C)a move from an agrarian to an industrial society, divorce, single-parent families, mothers with careers outside the family, older first-time parents, and same-sex couples have led to diverse family structures.
D)20 percent of mothers with school-aged children are employed or actively looking for work.
Question
The family in which you were raised, no matter what type, is your

A)natural family.
B)extended family.
C)family of origin.
D)single-parent family.
Question
What dimension of the circumplex model of family interaction is characterized by emotional bonding and feelings of togetherness?

A)adaptability
B)cohesion
C)structure
D)communication
Question
Relatives who belong to the family unit as well as related individuals who are treated like relatives make up a(n)

A)extended family.
B)single-parent family.
C)blended family.
D)natural family.
Question
What is a "family" according to the text?

A)a social group having specified roles and statuses with ties of blood, marriage or adoption that usually shares a common residence and cooperates economically
B)a continuing relationship of love and care, and an assumption of responsibility for some other person
C)husbands, wives, and children who all live under one roof
D)a unit made up of any number of persons who live or have lived in relationship with one another over time in a common living space and who are usually, but not always, united by marriage and kinship
Question
The three basic dimensions of the circumplex model of family interaction are

A)adaptability, cohesion, and communication.
B)adaptability, communication, and values.
C)communication, structure, and adaptability.
D)structure, cohesion, and values.
Question
Abdul, his parents, his grandmother, and his uncle Hassid all live together.What type of family would this be called?

A)natural family
B)blended family
C)extended family
D)family of origin
Question
The range of adaptability of the circumplex model of family systems is

A)disengaged to enmeshed.
B)chaotic to rigid.
C)disengaged to chaotic.
D)balanced to extreme.
Question
The natural family is defined as

A)the family in which you were raised.
B)a mother, father, and their biological children.
C)one parent raising one or more children.
D)relatives such as aunts, uncles, cousins who are part of the family unit.
Question
In the circumplex model of family interaction, the traditions, or lack thereof, that a family consistently celebrates is most likely to be measured as a function of

A)adaptability.
B)cohesion.
C)communication.
D)values.
Question
According to a survey of 191 students at college, how many have lied on the Internet?

A)50%
B)40%
C)15%
D)22%
Question
Which of the following represents synchronous interactions?

A)bulletin boards
B)face-to-face
C)email
D)discussion forums
Question
What percentage of college students during one study admitted to lying over the internet?

A)30%
B)50%
C)20%
D)40%
Question
Which of the following is NOT a characteristic of how healthy families take time to talk about relationships and feelings?

A)They communicate much more about their relationships.
B)They make time to talk, no matter how busy they are.
C)They take themselves and each other very seriously, all the time.
D)They have an other-orientation in conversations with each other.
Question
What is one reason computer-mediated communication tends to involve more direct communication strategies?

A)there is no bias because of visible age, race, etc,
B)the time between writing and reading
C)the lack of non-verbal cues
D)because some people type slower than others
Question
Which of the following is NOT a result of response time in CMC?

A)You are less likely to be deceived as the receiver of a message.
B)You have more control over what you say and the impression you create.
C)You can consider your message before you send it.
D)You can more easily deceive someone.
Question
Which skill for improving family communication is involved when family members express positive feelings and take a genuine interest in each person's contribution to the family, are selective in the feedback and self-disclosure they provide, and minimize messages that rely on coercion and threats?

A)Take time to talk about relationships and feelings.
B)Listen actively and clarify the meaning of messages.
C)Support and encourage one another.
D)Use productive strategies for managing conflict, stress, and change.
Question
________ refers to whether individuals are engaging in a simultaneous interaction or one in which there is a delay between the message being sent and the message being read.

A)Asynchronous interaction
B)Social or psychological co-presence
C)Hyperpersonal relationship
D)Synchronicity
Question
According to the 2005 Canadian survey conducted by the Media Awareness Network, how much time a day do students spend instant messaging?

A)54 minutes a day
B)30 minutes a day
C)20 minutes a day
D)90 minutes a day.
Question
Which of the following is NOT a characteristic of the impressions formed by those interacting solely through CMC?

A)The impressions formed during CMC are more comprehensive and detailed than those developed during face-to-face interactions.
B)Impressions formed during CMC are stronger and more extreme.
C)The impressions developed during CMC resemble those developed during face-to-face interactions.
D)The impressions formed during CMC are less comprehensive and detailed than those developed during face-to-face interactions.
Question
In one study, the most common lie told over the internet was about

A)age.
B)weight.
C)physical appearance.
D)marital status.
Question
Which of the following is NOT a factor associated with families that have good communication, according to John Caughlin?

A)open discussion of personal and hurtful topics
B)openeness
C)mind-reading
D)politeness
Question
Which skill for improving family communication is involved when family members schedule discussions, acknowledge the other's viewpoint, moderate emotions, and know when to get help or when to give up?

A)Take time to talk about relationships and feelings.
B)Listen actively and clarify the meaning of messages.
C)Support and encourage one another.
D)Use productive strategies for managing conflict, stress, and change.
Question
Which skill for improving family communication is involved when family members ask questions, reflect content and feelings, and perception check to clarify the meaning of messages?

A)Take time to talk about relationships and feelings.
B)Listen actively and clarify the meaning of messages.
C)Support and encourage one another.
D)Use productive strategies for managing conflict, stress, and change.
Question
Which of the following is NOT a rule that you should follow during CMC?

A)Don't disclose too much too soon.
B)Confirm the statements made by your internet partner.
C)Be other-oriented.
D)Disclose early and often to create a strong internet relationship.
Question
All of the following have an effect on computer-mediated communication EXCEPT

A)non-verbal cues
B)physical appearance
C)response time
D)the role of the written word
Question
In a survey of college students, the most common indicator of deception over the Internet was someone's

A)implausible statement or bragging.
B)consistently sexually-oriented comments.
C)insistence that they weren't lying.
D)sexually-nuanced online nickname.
Question
When a group of people target another person and insult and threaten him or her via e-mail, instant messaging, or on bulletin boards, they are

A)gossiping.
B)cyber-bullying.
C)taking an other-centred approach.
D)chaotically disengaged.
Question
That our ability to type quickly and accurately, as well as use effective words and grammar, affects how we communicate through CMC illustrates what characteristic of CMC?

A)the role of the written word
B)the lack of non-verbal cues
C)response time
D)ease of deception
Question
Which of the following is NOT a method for adding emotion to CMC messages?

A)using all capitals
B)adding emoticons
C)bolding letters, words, or phrases
D)moderating tone of voice
Question
How do you show that you are "listening" while involved in CMC?

A)Use emoticons and other forms of feedback.
B)Send confirming responses, seek clarification, and paraphrase back.
C)Respond quickly.
D)Adapt your messages to your partner's preferred style.
Question
Which of the following is NOT a characteristic of computer-mediated communication networks?

A)CMC networks are not easily abandoned.
B)CMC networks can be both local and distant.
C)CMC networks help maintain strong relationship ties.
D)CMC networks include more diverse members.
Question
Which interactions best meet the need for ease of communication?

A)email, cellphones, and instant messaging
B)face-to-face, cellphones, and instant messaging
C)Twitter, Facebook, and Myspace
D)Twitter, email, and instant messaging
Question
Which of the following is NOT an example of how workplace friendships develop?

A)similarity in age and status
B)similar interests
C)sharing tasks
D)proximity
Question
Which of the following represents asynchronous interaction?

A)e-mail
B)face-to-face
C)chat room
D)instant message
Question
Social withdrawal, mood alteration, and personal, social, and professional problems are all possible characteristics of

A)those who prefer online interactions to face-to-face interactions.
B)hyperpersonal relationships.
C)asynchronous communication.
D)synchronous communication.
Question
A hyperpersonal relationship

A)is formed primarily through CMC and becomes more personal than an equivalent FtF relationship.
B)is formed primarily through FtF communication.
C)is less personal than a relationship formed through FtF communication.
D)is formed primarily through CMC and is less personal than an equivalent FtF relationship.
Question
Grammar, spelling, skill in using Internet conventions, response speed, and use of slang are all aspects of your ________ on the Internet.

A)behaviour
B)persona
C)ego
D)personality
Question
Which of the following is NOT a factor contributing to the relationship satisfaction of romantic relationships formed exclusively through the internet?

A)trust
B)closeness
C)intimacy (perceived closeness)
D)communication satisfaction
Question
What percentage of young Canadians have admitted to sending threatening instant messages?

A)14%
B)20%
C)18%
D)16%
Question
Which of the following is NOT a negative aspect of CMC?

A)Circulating intimate, private, or false information about an individual.
B)Sending viruses or hacking into and controlling others' computers.
C)Sending misleading non-verbal cues.
D)Identity theft.
Question
Co-present interactions in which both partners are actively engaging in the interaction at the same time are called

A)social or psychological co-presence.
B)synchronicity.
C)asynchronous interactions.
D)synchronous interactions.
Question
Which of the following is NOT a skill critical to CMC?

A)The ability to decipher non-verbal cues.
B)The ability to type.
C)The ability to use shorthand codes.
D)The ability to indicate emotion in creative ways.
Question
The average Canadian family spends ________ hours per week communicating with friends and family over the internet.

A)6
B)7)2
C)10.6
D)8)8
Question
What percentage of young Canadian internet users have been the victim of threatening instant messages?

A)14%
B)20%
C)10%
D)18%
Question
Which of the following is NOT a good method to protect yourself from hackers?

A)Use pet names or nicknames for passwords.
B)Use only your first and last name when participating in chat rooms.
C)Avoid posting personal information on websites.
D)Be careful about who you share your email address with.
Question
Some CMC relationships become hyperpersonal because

A)of an absence of non-verbal cues and no dependence on personal information.
B)there are fewer non-verbal cues, an immediate response during asynchronous communication, and a reliance on word choice and style.
C)of an absence of distracting external cues, an overdependence on smaller amounts of personal information, and idealization of the partner.
D)of synchronicity.
Question
Which of the following is NOT an example of a fundamental skill needed as a base for further development in the workplace.

A)Ability to manage others.
B)Ability to communicate.
C)Ability to manage information.
D)Ability to think and solve problems.
Question
The state of mind that occurs during computer-mediated interactions in which partners think and act as though they were face-to-face is called

A)a hyperpersonal relationship.
B)asynchronous communication.
C)social or psychological co-presence.
D)synchronicity.
Question
"Network Individualism" means that

A)even while connected, we are always alone.
B)while we are connected to a wide number of other people, we retain our individuality.
C)while we are connected to a wide number of other people, it is our decision whether or not to respond to or send e-mail.
D)we are never actually alone when we are on the internet.
Question
The Pelz effect research finds that

A)subordinates were more satisfied in their jobs when they felt their immediate supervisor had influence on decisions made at higher levels.
B)subordinates prefer supervisors who treat them as equals.
C)subordinates distrust supervisors who have personal relationships with other subordinates.
D)subordinates are more likely to follow the direction of a supervisor who leads by example rather than by edict.
Question
Which of the following is NOT a stereotypical method of interaction by females in the workplace.

A)Women routinely challenge and expect to be challenged.
B)Women tend to be more collaborative in the workplace.
C)Women tend to ask a lot of questions before beginning work.
D)Women tend to use anecdotes or illustrations about home or relationships.
Question
Upward communication involves

A)communication flowing from superior to subordinates.
B)communication among colleagues at the same level within an organization.
C)communication from subordinates to superiors.
D)communication to those outside of an organization.
Question
Which of the following is the least effective or useful method to end a friendship at work?

A)Non-verbally distance yourself from the other.
B)Avoid socializing outside the workplace.
C)Keep all conversations focussed on work.
D)Escalate the cost of maintaining the friendship.
Question
Several women in the parts department are making a claim of sexual harassment against the parts manager.They claim he does nothing about the nude photographs of women hanging on the wall or the sexist remarks made by their male co-workers.They argue that he is allowing a situation to occur that is demeaning and offensive.What type of sexual harassment is this?

A)quid pro quo
B)hostile environment
C)sexual aggravation
D)sexual predation
Question
Pierre, of the marketing department, needs to talk with Francine, from research and development, in order to complete his marketing plan.What kind of communication is involved when coworkers at the same level of the organization exchange information?

A)upward communication
B)downward communication
C)horizontal communication
D)outward communication
Question
Raymond has some important and time-sensitive information to pass along to his subordinates.Which of the following methods would be the best way to communicate with his subordinates?

A)e-mail
B)written memos
C)face-to-face with written follow-up
D)written memos with oral follow-ups
Question
Socializing outside the workplace is more important for

A)men in their relationship with female co-workers.
B)women in their relationship with male co-workers.
C)women in their relationship with female co-workers.
D)men in their relationship with male co-workers.
Question
Be visible, elicit feedback and comments, or have informal discussions are all

A)recommended behaviours for managers.
B)ways to manipulate superiors.
C)strategies used by individuals who quickly climb corporate ladders.
D)ways to manage up.
Question
In the workplace the exchange of sexual favours for something the employee wants is called

A)quid pro quo
B)creating a hostile environment.
C)dating.
D)the Pelz effect.
Question
The organization may be in a precarious situation if there is little of which type of communication?

A)upward communication
B)downward communication
C)horizontal communication
D)outward communication
Question
Often the best way for managers to communicate with subordinates is

A)by memo with a follow-up conference.
B)orally with a written follow-up.
C)via telephone conference call.
D)e-mail messages.
Question
Rashid has regular meetings with his boss to inform him of productivity, quality control issues, and potential labor problems.In what kind of communication is Rashid engaging with his boss?

A)downward
B)upward
C)horizontal
D)outward
Question
Demonstrating a positive attitude and behaviour, being responsible and adaptable, learning continuously, and working safely are all ________ skills needed for growth in the workplace.

A)teamwork
B)fundamental
C)personal management
D)behavioural
Question
Downward communication is

A)the flow of information from those higher up in an organization to those of lower rank.
B)the flow of information to those outside of the organization.
C)the flow of information between colleagues at the same level within an organization.
D)the flow of information from subordinates to superiors.
Question
Upward communication

A)is widely practiced and is the norm in most major corporations.
B)is perceived as low risk; no need to fear any employment repercussions.
C)is unlimited, even when managers stayed holed up in offices.
D)helps managers deal quickly with problems.
Question
About what percent of managers and executives surveyed reported meeting their future spouses at work?

A)13%
B)20%
C)5%
D)30%
Question
The Board met and agreed to some changes in operating procedures and performance benchmarks.This new policy must now be communicated to their subordinates and disseminated throughout the company.What kind of communication is involved when information flows from those higher up in an organization to those of lower rank?

A)downward
B)upward
C)horizontal
D)outward
Question
Janice has filed a sexual harassment claim against her boss.She accuses him of demanding sex in return for his approval of her promotion.What type of sexual harassment is this called?

A)ad hominem
B)hostile environment
C)post hoc ergo propter hoc
D)quid pro quo
Question
Instruction about how to do a job, rationales for doing things, or statements about the organization exemplify

A)upward communication.
B)downward communication.
C)either upward or downward.
D)horizontal communication.
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Deck 11: Interpersonal Relationships at Home, Through
1
The emotional bonding and feelings of togetherness that families experience refers to which component of the circumplex model of family systems?

A)adaptability.
B)cohesion.
C)role expectations.
D)communication.
B
2
"Couple families consist of a couple living together, whether married or common law, at the same address and any children living at the same address.A lone-parent family is a family with only one parent, male or female, and with at least one child." These statements are

A)Statistics Canada definition of family types.
B)descriptions of culture.
C)The Vanier Institute of family types.
D)descriptions of extended family.
A
3
How is the range of cohesion expressed in the circumplex model of family interaction?

A)from balanced to extreme
B)from high to low
C)from disengaged to enmeshed
D)from flexible to rigid
C
4
Over ________ of all marriages ended in divorce before the couple's 30th anniversary, according to the 2001 General Survey by Statistics Canada.

A)1/3
B)1/2
C)1/4
D)1/5
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k this deck
5
Sarah and Connor live with their biological parents.What type of family would this be called?

A)natural family
B)blended family
C)extended family
D)single-parent family
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
6
Everything in the circumplex model of family interaction is influenced by

A)communication.
B)adaptability.
C)cohesion.
D)values.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
7
Virginia Satir found that members' sense of self-worth is high and communication is direct in a(n)

A)natural family.
B)blended family.
C)healthy family.
D)extended family.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
8
Chang's divorced father married Sarah's divorced mother.They all live in the same house.What type of family would this be called?

A)natural family
B)blended family
C)extended family
D)family of origin
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
9
According to the circumplex model of interaction, families that are better able to adapt to changing circumstances and manage stressful periods are

A)functioning with balanced levels of cohesion and adaptability.
B)chaotically enmeshed.
C)enmeshed.
D)rigidly disengaged.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
10
Older couples seem to function better when

A)there is more rigid structure and a lower level of cohesion.
B)there are high levels of both cohesion and adaptability
C)there are higher levels of adaptability and a lower level of cohesion.
D)there are lower levels of both rigidity and cohesion.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
11
Canadian families have changed since the 1950s.Today,

A)two-thirds of families consist of a working dad, a mom at home,and two kids.
B)only 7 percent of couples whom married in 1996 can be expected to divorce.
C)a move from an agrarian to an industrial society, divorce, single-parent families, mothers with careers outside the family, older first-time parents, and same-sex couples have led to diverse family structures.
D)20 percent of mothers with school-aged children are employed or actively looking for work.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
12
The family in which you were raised, no matter what type, is your

A)natural family.
B)extended family.
C)family of origin.
D)single-parent family.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
13
What dimension of the circumplex model of family interaction is characterized by emotional bonding and feelings of togetherness?

A)adaptability
B)cohesion
C)structure
D)communication
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
14
Relatives who belong to the family unit as well as related individuals who are treated like relatives make up a(n)

A)extended family.
B)single-parent family.
C)blended family.
D)natural family.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
15
What is a "family" according to the text?

A)a social group having specified roles and statuses with ties of blood, marriage or adoption that usually shares a common residence and cooperates economically
B)a continuing relationship of love and care, and an assumption of responsibility for some other person
C)husbands, wives, and children who all live under one roof
D)a unit made up of any number of persons who live or have lived in relationship with one another over time in a common living space and who are usually, but not always, united by marriage and kinship
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
16
The three basic dimensions of the circumplex model of family interaction are

A)adaptability, cohesion, and communication.
B)adaptability, communication, and values.
C)communication, structure, and adaptability.
D)structure, cohesion, and values.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
17
Abdul, his parents, his grandmother, and his uncle Hassid all live together.What type of family would this be called?

A)natural family
B)blended family
C)extended family
D)family of origin
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
18
The range of adaptability of the circumplex model of family systems is

A)disengaged to enmeshed.
B)chaotic to rigid.
C)disengaged to chaotic.
D)balanced to extreme.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
19
The natural family is defined as

A)the family in which you were raised.
B)a mother, father, and their biological children.
C)one parent raising one or more children.
D)relatives such as aunts, uncles, cousins who are part of the family unit.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
20
In the circumplex model of family interaction, the traditions, or lack thereof, that a family consistently celebrates is most likely to be measured as a function of

A)adaptability.
B)cohesion.
C)communication.
D)values.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
21
According to a survey of 191 students at college, how many have lied on the Internet?

A)50%
B)40%
C)15%
D)22%
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
22
Which of the following represents synchronous interactions?

A)bulletin boards
B)face-to-face
C)email
D)discussion forums
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
23
What percentage of college students during one study admitted to lying over the internet?

A)30%
B)50%
C)20%
D)40%
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
24
Which of the following is NOT a characteristic of how healthy families take time to talk about relationships and feelings?

A)They communicate much more about their relationships.
B)They make time to talk, no matter how busy they are.
C)They take themselves and each other very seriously, all the time.
D)They have an other-orientation in conversations with each other.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
25
What is one reason computer-mediated communication tends to involve more direct communication strategies?

A)there is no bias because of visible age, race, etc,
B)the time between writing and reading
C)the lack of non-verbal cues
D)because some people type slower than others
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
26
Which of the following is NOT a result of response time in CMC?

A)You are less likely to be deceived as the receiver of a message.
B)You have more control over what you say and the impression you create.
C)You can consider your message before you send it.
D)You can more easily deceive someone.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
27
Which skill for improving family communication is involved when family members express positive feelings and take a genuine interest in each person's contribution to the family, are selective in the feedback and self-disclosure they provide, and minimize messages that rely on coercion and threats?

A)Take time to talk about relationships and feelings.
B)Listen actively and clarify the meaning of messages.
C)Support and encourage one another.
D)Use productive strategies for managing conflict, stress, and change.
Unlock Deck
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28
________ refers to whether individuals are engaging in a simultaneous interaction or one in which there is a delay between the message being sent and the message being read.

A)Asynchronous interaction
B)Social or psychological co-presence
C)Hyperpersonal relationship
D)Synchronicity
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29
According to the 2005 Canadian survey conducted by the Media Awareness Network, how much time a day do students spend instant messaging?

A)54 minutes a day
B)30 minutes a day
C)20 minutes a day
D)90 minutes a day.
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30
Which of the following is NOT a characteristic of the impressions formed by those interacting solely through CMC?

A)The impressions formed during CMC are more comprehensive and detailed than those developed during face-to-face interactions.
B)Impressions formed during CMC are stronger and more extreme.
C)The impressions developed during CMC resemble those developed during face-to-face interactions.
D)The impressions formed during CMC are less comprehensive and detailed than those developed during face-to-face interactions.
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31
In one study, the most common lie told over the internet was about

A)age.
B)weight.
C)physical appearance.
D)marital status.
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Unlock for access to all 118 flashcards in this deck.
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32
Which of the following is NOT a factor associated with families that have good communication, according to John Caughlin?

A)open discussion of personal and hurtful topics
B)openeness
C)mind-reading
D)politeness
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33
Which skill for improving family communication is involved when family members schedule discussions, acknowledge the other's viewpoint, moderate emotions, and know when to get help or when to give up?

A)Take time to talk about relationships and feelings.
B)Listen actively and clarify the meaning of messages.
C)Support and encourage one another.
D)Use productive strategies for managing conflict, stress, and change.
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Unlock for access to all 118 flashcards in this deck.
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k this deck
34
Which skill for improving family communication is involved when family members ask questions, reflect content and feelings, and perception check to clarify the meaning of messages?

A)Take time to talk about relationships and feelings.
B)Listen actively and clarify the meaning of messages.
C)Support and encourage one another.
D)Use productive strategies for managing conflict, stress, and change.
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Unlock for access to all 118 flashcards in this deck.
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k this deck
35
Which of the following is NOT a rule that you should follow during CMC?

A)Don't disclose too much too soon.
B)Confirm the statements made by your internet partner.
C)Be other-oriented.
D)Disclose early and often to create a strong internet relationship.
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Unlock for access to all 118 flashcards in this deck.
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36
All of the following have an effect on computer-mediated communication EXCEPT

A)non-verbal cues
B)physical appearance
C)response time
D)the role of the written word
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37
In a survey of college students, the most common indicator of deception over the Internet was someone's

A)implausible statement or bragging.
B)consistently sexually-oriented comments.
C)insistence that they weren't lying.
D)sexually-nuanced online nickname.
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Unlock for access to all 118 flashcards in this deck.
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38
When a group of people target another person and insult and threaten him or her via e-mail, instant messaging, or on bulletin boards, they are

A)gossiping.
B)cyber-bullying.
C)taking an other-centred approach.
D)chaotically disengaged.
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Unlock for access to all 118 flashcards in this deck.
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k this deck
39
That our ability to type quickly and accurately, as well as use effective words and grammar, affects how we communicate through CMC illustrates what characteristic of CMC?

A)the role of the written word
B)the lack of non-verbal cues
C)response time
D)ease of deception
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40
Which of the following is NOT a method for adding emotion to CMC messages?

A)using all capitals
B)adding emoticons
C)bolding letters, words, or phrases
D)moderating tone of voice
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Unlock for access to all 118 flashcards in this deck.
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k this deck
41
How do you show that you are "listening" while involved in CMC?

A)Use emoticons and other forms of feedback.
B)Send confirming responses, seek clarification, and paraphrase back.
C)Respond quickly.
D)Adapt your messages to your partner's preferred style.
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
42
Which of the following is NOT a characteristic of computer-mediated communication networks?

A)CMC networks are not easily abandoned.
B)CMC networks can be both local and distant.
C)CMC networks help maintain strong relationship ties.
D)CMC networks include more diverse members.
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Unlock for access to all 118 flashcards in this deck.
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43
Which interactions best meet the need for ease of communication?

A)email, cellphones, and instant messaging
B)face-to-face, cellphones, and instant messaging
C)Twitter, Facebook, and Myspace
D)Twitter, email, and instant messaging
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Unlock for access to all 118 flashcards in this deck.
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44
Which of the following is NOT an example of how workplace friendships develop?

A)similarity in age and status
B)similar interests
C)sharing tasks
D)proximity
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
45
Which of the following represents asynchronous interaction?

A)e-mail
B)face-to-face
C)chat room
D)instant message
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Unlock for access to all 118 flashcards in this deck.
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k this deck
46
Social withdrawal, mood alteration, and personal, social, and professional problems are all possible characteristics of

A)those who prefer online interactions to face-to-face interactions.
B)hyperpersonal relationships.
C)asynchronous communication.
D)synchronous communication.
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
47
A hyperpersonal relationship

A)is formed primarily through CMC and becomes more personal than an equivalent FtF relationship.
B)is formed primarily through FtF communication.
C)is less personal than a relationship formed through FtF communication.
D)is formed primarily through CMC and is less personal than an equivalent FtF relationship.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
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48
Grammar, spelling, skill in using Internet conventions, response speed, and use of slang are all aspects of your ________ on the Internet.

A)behaviour
B)persona
C)ego
D)personality
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49
Which of the following is NOT a factor contributing to the relationship satisfaction of romantic relationships formed exclusively through the internet?

A)trust
B)closeness
C)intimacy (perceived closeness)
D)communication satisfaction
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Unlock for access to all 118 flashcards in this deck.
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k this deck
50
What percentage of young Canadians have admitted to sending threatening instant messages?

A)14%
B)20%
C)18%
D)16%
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
51
Which of the following is NOT a negative aspect of CMC?

A)Circulating intimate, private, or false information about an individual.
B)Sending viruses or hacking into and controlling others' computers.
C)Sending misleading non-verbal cues.
D)Identity theft.
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
52
Co-present interactions in which both partners are actively engaging in the interaction at the same time are called

A)social or psychological co-presence.
B)synchronicity.
C)asynchronous interactions.
D)synchronous interactions.
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
53
Which of the following is NOT a skill critical to CMC?

A)The ability to decipher non-verbal cues.
B)The ability to type.
C)The ability to use shorthand codes.
D)The ability to indicate emotion in creative ways.
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
54
The average Canadian family spends ________ hours per week communicating with friends and family over the internet.

A)6
B)7)2
C)10.6
D)8)8
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
55
What percentage of young Canadian internet users have been the victim of threatening instant messages?

A)14%
B)20%
C)10%
D)18%
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
56
Which of the following is NOT a good method to protect yourself from hackers?

A)Use pet names or nicknames for passwords.
B)Use only your first and last name when participating in chat rooms.
C)Avoid posting personal information on websites.
D)Be careful about who you share your email address with.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
57
Some CMC relationships become hyperpersonal because

A)of an absence of non-verbal cues and no dependence on personal information.
B)there are fewer non-verbal cues, an immediate response during asynchronous communication, and a reliance on word choice and style.
C)of an absence of distracting external cues, an overdependence on smaller amounts of personal information, and idealization of the partner.
D)of synchronicity.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
58
Which of the following is NOT an example of a fundamental skill needed as a base for further development in the workplace.

A)Ability to manage others.
B)Ability to communicate.
C)Ability to manage information.
D)Ability to think and solve problems.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
59
The state of mind that occurs during computer-mediated interactions in which partners think and act as though they were face-to-face is called

A)a hyperpersonal relationship.
B)asynchronous communication.
C)social or psychological co-presence.
D)synchronicity.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
60
"Network Individualism" means that

A)even while connected, we are always alone.
B)while we are connected to a wide number of other people, we retain our individuality.
C)while we are connected to a wide number of other people, it is our decision whether or not to respond to or send e-mail.
D)we are never actually alone when we are on the internet.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
61
The Pelz effect research finds that

A)subordinates were more satisfied in their jobs when they felt their immediate supervisor had influence on decisions made at higher levels.
B)subordinates prefer supervisors who treat them as equals.
C)subordinates distrust supervisors who have personal relationships with other subordinates.
D)subordinates are more likely to follow the direction of a supervisor who leads by example rather than by edict.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
62
Which of the following is NOT a stereotypical method of interaction by females in the workplace.

A)Women routinely challenge and expect to be challenged.
B)Women tend to be more collaborative in the workplace.
C)Women tend to ask a lot of questions before beginning work.
D)Women tend to use anecdotes or illustrations about home or relationships.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
63
Upward communication involves

A)communication flowing from superior to subordinates.
B)communication among colleagues at the same level within an organization.
C)communication from subordinates to superiors.
D)communication to those outside of an organization.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
64
Which of the following is the least effective or useful method to end a friendship at work?

A)Non-verbally distance yourself from the other.
B)Avoid socializing outside the workplace.
C)Keep all conversations focussed on work.
D)Escalate the cost of maintaining the friendship.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
65
Several women in the parts department are making a claim of sexual harassment against the parts manager.They claim he does nothing about the nude photographs of women hanging on the wall or the sexist remarks made by their male co-workers.They argue that he is allowing a situation to occur that is demeaning and offensive.What type of sexual harassment is this?

A)quid pro quo
B)hostile environment
C)sexual aggravation
D)sexual predation
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
66
Pierre, of the marketing department, needs to talk with Francine, from research and development, in order to complete his marketing plan.What kind of communication is involved when coworkers at the same level of the organization exchange information?

A)upward communication
B)downward communication
C)horizontal communication
D)outward communication
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
67
Raymond has some important and time-sensitive information to pass along to his subordinates.Which of the following methods would be the best way to communicate with his subordinates?

A)e-mail
B)written memos
C)face-to-face with written follow-up
D)written memos with oral follow-ups
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
68
Socializing outside the workplace is more important for

A)men in their relationship with female co-workers.
B)women in their relationship with male co-workers.
C)women in their relationship with female co-workers.
D)men in their relationship with male co-workers.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
69
Be visible, elicit feedback and comments, or have informal discussions are all

A)recommended behaviours for managers.
B)ways to manipulate superiors.
C)strategies used by individuals who quickly climb corporate ladders.
D)ways to manage up.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
70
In the workplace the exchange of sexual favours for something the employee wants is called

A)quid pro quo
B)creating a hostile environment.
C)dating.
D)the Pelz effect.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
71
The organization may be in a precarious situation if there is little of which type of communication?

A)upward communication
B)downward communication
C)horizontal communication
D)outward communication
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
72
Often the best way for managers to communicate with subordinates is

A)by memo with a follow-up conference.
B)orally with a written follow-up.
C)via telephone conference call.
D)e-mail messages.
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
73
Rashid has regular meetings with his boss to inform him of productivity, quality control issues, and potential labor problems.In what kind of communication is Rashid engaging with his boss?

A)downward
B)upward
C)horizontal
D)outward
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
74
Demonstrating a positive attitude and behaviour, being responsible and adaptable, learning continuously, and working safely are all ________ skills needed for growth in the workplace.

A)teamwork
B)fundamental
C)personal management
D)behavioural
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
75
Downward communication is

A)the flow of information from those higher up in an organization to those of lower rank.
B)the flow of information to those outside of the organization.
C)the flow of information between colleagues at the same level within an organization.
D)the flow of information from subordinates to superiors.
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
76
Upward communication

A)is widely practiced and is the norm in most major corporations.
B)is perceived as low risk; no need to fear any employment repercussions.
C)is unlimited, even when managers stayed holed up in offices.
D)helps managers deal quickly with problems.
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
77
About what percent of managers and executives surveyed reported meeting their future spouses at work?

A)13%
B)20%
C)5%
D)30%
Unlock Deck
Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
78
The Board met and agreed to some changes in operating procedures and performance benchmarks.This new policy must now be communicated to their subordinates and disseminated throughout the company.What kind of communication is involved when information flows from those higher up in an organization to those of lower rank?

A)downward
B)upward
C)horizontal
D)outward
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
79
Janice has filed a sexual harassment claim against her boss.She accuses him of demanding sex in return for his approval of her promotion.What type of sexual harassment is this called?

A)ad hominem
B)hostile environment
C)post hoc ergo propter hoc
D)quid pro quo
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Unlock for access to all 118 flashcards in this deck.
Unlock Deck
k this deck
80
Instruction about how to do a job, rationales for doing things, or statements about the organization exemplify

A)upward communication.
B)downward communication.
C)either upward or downward.
D)horizontal communication.
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Unlock Deck
Unlock for access to all 118 flashcards in this deck.