Deck 7: Document Design

Question 1

Is it possible to overload a document with excessive variety?

A)yes
B)no

Answer 1

A

Question 2

Times New Roman, Arial and Calibri are the best typefaces to use for letters, memos, and reports.

Answer 2

True

Question 3

You can vary document design by

A)page orientation.
B)using graphics.
C)using multiple columns.
D)All of these answers are correct.

Answer 3

D

Question 4

Achieving effective document design is dependent on all but one of the following visual appeals?

A)organization
B)access
C)variety
D)order
E)entertainment

Question 5

Bullets and numbering both can be used to show a sequence of events.

Question 6

You will achieve chunking with all but one of the following techniques?

A)rules
B)story boarding
C)section dividers and tabs
D)headings
E)white space

Question 7

Visually unappealing and inaccessible correspondence can negatively affect your company's sales and reputation.

Question 8

Establishing a hierarchy of importance in your headings does not contribute to accessibility.

Question 9

You can highlight text boxes with fills, which are

A)lines and waves.
B)gradients and shadings.
C)patterns and bricks.
D)All of these answers are correct.
E)A and C are correct.

Question 10

Which type of margin is considered harder to read?

A)right justified
B)ragged-right.
C)Both A and B are correct.

Question 11

It is impossible to overuse highlighting techniques.

Question 12

To help readers filter out extraneous or tangible information and focus on key ideas, you should not

A)use bullets.
B)enclose key ideas in a box.
C)use reverse chronology.
D)add white space.
E)create lists.

Question 13

What kind of white space is created by indenting?

A)horizontal space
B)triple spacing
C)double spacing
D)vertical space

Question 14

Breaking text into smaller chunks of information, or "chunking," is an ineffective way to communicate.

Question 15

Talking headings are more informative than headings.

Question 16

When headings are "outdented" they are

A)centered.
B)indented.
C)aligned left.
D)hung heads.

Question 17

All colors are not equal in visual value. For example,

A)a black font on a white background creates optimum contrast.
B)a green font on a white background creates optimum contrast.
C)a white font on a black background creates an optimum contrast.
D)All of the above create excellent contrast.
E)A and C are correct.

Question 18

Effective document design can save money and time.

Question 19

The technique of capitalizing words in text is an excellent way to highlight certain words.

Question 20

A long paragraph of wall-to-wall words is visually

A)inaccessible.
B)unappealing.
C)ineffective.
D)All of these answers are correct.
E)A and B are correct.

Question 21

Open-ended question: What have you learned about document design from this chapter that may help you to prepare a technical report required for a course?

Question 22

Why is corporate identity important in document design? Provide examples of material you have read that either fail or succeed, from your perspective, in document design. Be specific. If you can't think of an example, discuss a set of instructions you received for a product you bought or a car you own.

Question 23

A well-formatted document

A)is attractive to the reader when he or she looks at the page.
B)highlights key points.
C)breaks up monotonous-looking text.
D)All of these answers are correct.
E)A and B are correct.

Question 24

What elements of technical design discussed in this chapter are used in your technical communication textbook? How would you improve the design to make it more reader-friendly? If you feel it is currently achieving that goal, explain what elements you like the best and why.