Deck 16: Revenue and Customer Profitability Analysis

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Question
________ ranks the individual products in a bundle and then uses this ranking to allocate the bundled revenues to these individual products.

A) The stand-alone revenue allocation method
B) The averaging approach
C) The incremental revenue-allocation method
D) The joint production costing method
E) The weighted averaging approach
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Question
The first-ranked product is termed the incremental product in the incremental revenue-allocation method.
Question
________ uses product-specific information pertaining to products in the bundle to determine the weights used to allocate the bundled revenues to those individual products.

A) The stand-alone revenue allocation method
B) The averaging approach
C) The incremental revenue-allocation method
D) The joint production costing method
E) The weighted averaging approach
Question
Revenue allocation occurs where revenues can be identified with an individual product (service, customer, and so on) in an economically feasible (cost-effective) way.
Question
Which of the following statements is true?

A) The two main classes of revenue allocation methods are the step-up method and the incremental method.
B) The stand-alone revenue allocation method ranks the individual products in a bundle and then uses this ranking to allocate the bundled revenues to these individual products.
C) A bundled product is a package of two or more products or services, sold for multiple prices.
D) The issues discussed with revenue tracing and sales returns do not apply to cost tracing.
E) The two main classes of revenue allocation methods are the stand-alone method and the incremental method.
Question
The incremental revenue-allocation method uses product-specific information pertaining to products in the bundle to determine the weights used to allocate the bundled revenues to those individual products.
Question
The stand-alone revenue allocation method pertains to products that cannot be bundled together.
Question
Revenue allocation is required to determine the profitability of individual items within a bundled product.
Question
________ is a package of two or more products or services, sold for a single price, where the individual components of the package may also be sold as separate items, each with their own stand-alone price.

A) A revenue product
B) A byproduct
C) A bundled product
D) A joint product
E) A product package
Question
Under the incremental revenue-allocation method, there is an incentive to be the first-ranked user.
Question
A bundled product is a package of two or more products or services, sold for a single price, where the individual components of the bundle may also be sold as separate items, each with their own stand-alone prices.
Question
The stand-alone revenue allocation method is a weighted average method.
Question
An example of a bundled product is when a resort hotel charges a single price for lodging, food, and recreational activities.
Question
The stand-alone method may use selling price or unit costs to allocate revenues.
Question
It is most appropriate to base revenue allocation on the number of physical units when individual products in the bundle are of unequal value.
Question
________ occurs where revenues, related but not traceable to individual products (service, customer, and so on), are assigned to those individual products.

A) Revenue tracing
B) Revenue allocation
C) A bundled product
D) Joint product costing
E) Revenue shedding
Question
Which of the following statements is true?

A) Joint product allocation results in more accurate assignment of revenues to products than does revenue allocation.
B) Revenue allocation results in more accurate assignment of revenues to products than does revenue tracing.
C) Revenue tracing results in more accurate assignment of revenues to products than does revenue allocation.
D) Revenue allocation results in more accurate assignment of revenues to products than does joint product allocation.
E) Joint product allocation results in more accurate assignment of revenues to products than does revenue tracing.
Question
When allocating the revenues between a bundled product offering, there are only two methods which can be used: 1) the stand-alone revenue-method and 2) the incremental revenue-allocation method.
Question
Revenue tracing results in a more accurate assignment of revenues to products, than does revenue allocation.
Question
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the allocation of packaged price for Game A in Package 1, using selling prices as the base.</strong> A) $14.00 B) $20.00 C) $30.00 D) $25.00 E) $35.00 <div style=padding-top: 35px> The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the allocation of packaged price for Game A in Package 1, using selling prices as the base.

A) $14.00
B) $20.00
C) $30.00
D) $25.00
E) $35.00
Question
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)?</strong> A) $40 B) $44 C) $38 D) $50 E) $22 <div style=padding-top: 35px> Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)?

A) $40
B) $44
C) $38
D) $50
E) $22
Question
Max's DVD Store encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the DVDs are sold as a single package. Managers at Max's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:
Max's DVD Store encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the DVDs are sold as a single package. Managers at Max's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:   Required: a. With selling prices as the weights, allocate the $25 packaged price of All Three to the three videos using the stand-alone revenue-allocation method. b. Allocate the $25 packaged price of All Three to the three types of videos using the incremental revenue-allocation method. Assume New Releases is the primary product, followed by Older Releases, and then Classics.<div style=padding-top: 35px> Required:
a. With selling prices as the weights, allocate the $25 packaged price of "All Three" to the three videos using the stand-alone revenue-allocation method.
b. Allocate the $25 packaged price of "All Three" to the three types of videos using the incremental revenue-allocation method. Assume New Releases is the primary product, followed by Older Releases, and then Classics.
Question
Describe and discuss the two methods of allocating the revenues of a bundled package to the individual products in that package. Describe any special problems associated with the method.
Question
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with manufacturing cost per unit as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $500.00 B) $612.50 C) $620.00 D) $775.00 E) $687.50 <div style=padding-top: 35px>
Using the stand-alone method with manufacturing cost per unit as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $500.00
B) $612.50
C) $620.00
D) $775.00
E) $687.50
Question
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with physical units as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $500.00 B) $20.00 C) $775.00 D) $825.00 E) $687.50 <div style=padding-top: 35px>
Using the stand-alone method with physical units as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $500.00
B) $20.00
C) $775.00
D) $825.00
E) $687.50
Question
Roper's Cablevision encounters revenue-allocation decisions with its bundled product sales. Here, two or more of its services are sold as a single package. Managers at Roper's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
Roper's Cablevision encounters revenue-allocation decisions with its bundled product sales. Here, two or more of its services are sold as a single package. Managers at Roper's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit variable costs are estimated at $4.00, $3.00, and $2.50 for Sports, Lifestyle, and TV Classics, respectively. In all cases, Sports is considered to be the primary product. Required: a. Allocate the bundled revenue to each product in the 'Sports & Classics' bundle, using selling prices as the base. b. What is the allocated revenue to the Sports in each bundle, using the incremental revenue-allocation method?<div style=padding-top: 35px> The unit variable costs are estimated at $4.00, $3.00, and $2.50 for Sports, Lifestyle, and TV Classics, respectively. In all cases, Sports is considered to be the primary product.
Required:
a. Allocate the bundled revenue to each product in the 'Sports & Classics' bundle, using selling prices as the base.
b. What is the allocated revenue to the Sports in each bundle, using the incremental revenue-allocation method?
Question
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the incremental method, what amount of revenue will be allocated to Math Fun in the package that contains all three products?</strong> A) $48.25 B) $60.00 C) $45.60 D) $50.67 E) $90.00 <div style=padding-top: 35px> Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the incremental method, what amount of revenue will be allocated to Math Fun in the package that contains all three products?

A) $48.25
B) $60.00
C) $45.60
D) $50.67
E) $90.00
Question
Why would businesses want to sell bundled products? What benefits, if any, are there for the consumer?
Question
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Math Fun in the package that contains all three products?</strong> A) $48.25 B) $60.00 C) $45.60 D) $50.67 E) $33.60 <div style=padding-top: 35px> Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Math Fun in the package that contains all three products?

A) $48.25
B) $60.00
C) $45.60
D) $50.67
E) $33.60
Question
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the incremental method for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)? Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.</strong> A) $40 B) $44 C) $38 D) $50 E) $28 <div style=padding-top: 35px> Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the incremental method for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)? Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.

A) $40
B) $44
C) $38
D) $50
E) $28
Question
Easton Photography Ltd. sells cameras and related equipment. It often packages these into bundles for sale to consumers. Currently it is offering the following "package" deal- a camera, a photo printer, and a camera accessory pack that includes battery recharger, case and various lens adapters. The package deal is selling for $740. The individual prices and costs of these components are as follows:
Easton Photography Ltd. sells cameras and related equipment. It often packages these into bundles for sale to consumers. Currently it is offering the following package deal- a camera, a photo printer, and a camera accessory pack that includes battery recharger, case and various lens adapters. The package deal is selling for $740. The individual prices and costs of these components are as follows:   Required: Allocate the revenue among the products under each of the following: a. Unit selling prices b. Unit costs c. Physical units<div style=padding-top: 35px> Required:
Allocate the revenue among the products under each of the following:
a. Unit selling prices
b. Unit costs
c. Physical units
Question
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the programs are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the programs are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit inventory costs is $18, $20, and $25 for WP, SS, and AS, respectively. Assume AS is the primary product, followed by SS, then WP. Required: Allocate the bundle revenue to each product in Package C, using inventory unit costs as the weighting factor.<div style=padding-top: 35px> The unit inventory costs is $18, $20, and $25 for WP, SS, and AS, respectively. Assume AS is the primary product, followed by SS, then WP.
Required:
Allocate the bundle revenue to each product in Package C, using inventory unit costs as the weighting factor.
Question
Give examples of bundled products for each of the following industries:
a. Resort hotel
b. Bank
c. Restaurant
d. Computer store
e. Gasoline service station/convenience store
f. Software manufacturer
Question
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the allocation of packaged price Game A in Package 3, using selling prices as the base.</strong> A) $34.20 B) $30.00 C) $25.00 D) $22.80 E) $19.00 <div style=padding-top: 35px> The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the allocation of packaged price Game A in Package 3, using selling prices as the base.

A) $34.20
B) $30.00
C) $25.00
D) $22.80
E) $19.00
Question
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with selling price as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $500.00 B) $825.00 C) $687.50 D) $625.00 E) $375.00 <div style=padding-top: 35px>
Using the stand-alone method with selling price as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $500.00
B) $825.00
C) $687.50
D) $625.00
E) $375.00
Question
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more units of the software are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more units of the software are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:   Required: a. Using the stand-alone revenue-allocation method, allocate the $380 packaged price of All Three to the three software products   b. Allocate the $380 packaged price of All Three to the three software products using the incremental revenue-allocation method. Assume Word Processing is the primary product, followed by Spreadsheet, and then Accounting Software.<div style=padding-top: 35px> Required:
a. Using the stand-alone revenue-allocation method, allocate the $380 packaged price of "All Three" to the three software products
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more units of the software are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:   Required: a. Using the stand-alone revenue-allocation method, allocate the $380 packaged price of All Three to the three software products   b. Allocate the $380 packaged price of All Three to the three software products using the incremental revenue-allocation method. Assume Word Processing is the primary product, followed by Spreadsheet, and then Accounting Software.<div style=padding-top: 35px> b. Allocate the $380 packaged price of "All Three" to the three software products using the incremental revenue-allocation method. Assume Word Processing is the primary product, followed by Spreadsheet, and then Accounting Software.
Question
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the allocation of packaged price for Game A in Package 1, using unit costs as the base.</strong> A) $12.57 B) $13.97 C) $20.84 D) $22.00 E) $23.16 <div style=padding-top: 35px> The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the allocation of packaged price for Game A in Package 1, using unit costs as the base.

A) $12.57
B) $13.97
C) $20.84
D) $22.00
E) $23.16
Question
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with stand-alone product revenues as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $687.50 B) $612.50 C) $625.00 D) $825.00 E) $505.31 <div style=padding-top: 35px>
Using the stand-alone method with stand-alone product revenues as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $687.50
B) $612.50
C) $625.00
D) $825.00
E) $505.31
Question
To give more weight to the product that most likely drives the sales of the bundled product, the revenue allocation should be weighted using

A) selling prices.
B) unit costs.
C) physical units.
D) stand-alone product revenues.
E) total product costs.
Question
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the revenue allocation for Game A in Package 1, using physical units as the base.</strong> A) $12.57 B) $13.97 C) $20.84 D) $22.00 E) $23.16 <div style=padding-top: 35px> The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the revenue allocation for Game A in Package 1, using physical units as the base.

A) $12.57
B) $13.97
C) $20.84
D) $22.00
E) $23.16
Question
Clarke Industries collects information on two customers for the past year:
Clarke Industries collects information on two customers for the past year:   Clarke estimates the following activity-based costs:   An in-stock order is an order for which all the items included are in inventory at the time the order is received. Required: Compute the customer specific contribution of each customer for the year using: a. 16% of revenues as the allocation rate for customer-related costs. b. The activity based costing approach.<div style=padding-top: 35px> Clarke estimates the following activity-based costs:
Clarke Industries collects information on two customers for the past year:   Clarke estimates the following activity-based costs:   An in-stock order is an order for which all the items included are in inventory at the time the order is received. Required: Compute the customer specific contribution of each customer for the year using: a. 16% of revenues as the allocation rate for customer-related costs. b. The activity based costing approach.<div style=padding-top: 35px> An in-stock order is an order for which all the items included are in inventory at the time the order is received.
Required:
Compute the customer specific contribution of each customer for the year using:
a. 16% of revenues as the allocation rate for customer-related costs.
b. The activity based costing approach.
Question
Which item is NOT a category in the customer cost hierarchy?

A) customer output unit-level costs
B) customer batch-level costs
C) distribution-channel costs
D) corporate-sustaining costs
E) product-sustaining cost
Question
A customer cost hierarchy may include distribution-channel costs.
Question
The cost of visiting customers is an example of a customer output unit-level cost.
Question
24-hour customer service not traceable to an individual customer is an example of what type of cost?

A) corporate sustaining costs
B) distribution channel costs
C) customer sustaining costs
D) customer specific costs
E) warranty costs
Question
A customer cost hierarchy categorizes costs related to customers into different cost pools on the basis of using only one cost driver.
Question
In general, distribution-channel costs are more easily influenced by customer actions than customer batch-level costs.
Question
The cost of visiting customers would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
Question
Under the stand-alone method, which weights better capture the benefits received by customers who purchase a bundled product?
Question
Top management and general administration costs would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
Question
A customer cost hierarchy may include customer-sustaining costs.
Question
An activity-based costing system may focus on customers rather than products.
Question
Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:
Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:   The company has the following information regarding Enbright Ltd. and Jackson Inc.:   Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%. Required: Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson.<div style=padding-top: 35px> The company has the following information regarding Enbright Ltd. and Jackson Inc.:
Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:   The company has the following information regarding Enbright Ltd. and Jackson Inc.:   Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%. Required: Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson.<div style=padding-top: 35px> Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%.
Required:
Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson.
Question
________ categorizes costs related to customers into different cost pools on the basis of either different classes of cost drivers or different degrees of difficulty in determining the cause-and-effect (or benefits-received) relationships.

A) Customer-profitability analysis
B) Customer revenues
C) Customer cost hierarchy
D) Price discounting
E) Zero sum game
Question
To more accurately assess customer profitability, corporate-sustaining costs should be allocated.
Question
Costs incurred to process orders would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
Question
Costs incurred to handle each unit sold would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
Question
The president's salary, interest on corporate debt and corporate donations are all examples of what type of costs?

A) customer support costs
B) corporate sustaining costs
C) customer specific costs
D) distribution channel costs
E) sales costs
Question
The cost of the manager of a retail distribution channel would MOST likely be classified as a

A) customer-sustaining cost.
B) distribution-channel cost.
C) customer batch-level cost.
D) corporate-sustaining cost.
E) customer output unit-level cost.
Question
If one of four distribution channels is discontinued, corporate-sustaining costs such as general administration costs will most likely be reduced by 25%.
Question
The sales-quantity variance can be unfavourable if both the market-share and market-size variances are favourable.
Question
The sales-quantity variance is favorable when budgeted unit sales exceed actual unit sales.
Question
The market-size variance is the difference between two amounts: (1) the budgeted amount at budgeted mix based on the actual market size in units and the actual market share, and (2) the budgeted amount at budgeted mix based on actual market size in units and the budgeted market share.
Question
The sales-volume variance is favourable assuming the sales-mix variance and the sales-quantity variances are favourable.
Question
The sales-mix variance is the difference between two amounts: (1) the budgeted amount based on actual quantities sold of all products and the budgeted mix, and (2) the amount in the static budget.
Question
List at least three different levels of costs in a customer-cost hierarchy and an example of each.
Question
Companies that only record the invoice price can usually track the magnitude of price discounting.
Question
A composite unit is a hypothetical unit with weights based on the mix of individual units.
Question
Additional insight can be gained by dividing the sales-mix variance into the flexible-budget variance and the sales-volume variance.
Question
Which of the following is one of the items that are important to managers when analyzing sales-volume variance information?

A) the static-budget variance
B) the flexible-budget variance
C) direct materials price variance
D) the sales-mix variance
E) direct labour efficiency variance
Question
A difficulty with the market share and market size variances is that accurate measures of market share and market size often do not exist.
Question
The market-share variance is caused solely by the actual market share being different than the budgeted market share.
Question
A favorable market-size variance results with a decrease in market size.
Question
The purpose of price discounting is to encourage increases in customer purchases.
Question
Customer revenues are calculated independently from price discounts.
Question
Which of the following is not a sales related variance?

A) sales volume variance
B) sales quantity variance
C) market size variance
D) direct materials yield variance
E) market share variance
Question
Price discounting is the reduction of selling prices below listed levels in order to encourage an increase in purchases by customers.
Question
The sales-mix variance can be explained in terms of the budgeted contribution margin per composite unit of the sales mix.
Question
A favorable sales-mix variance arises when the actual sales-mix percentage is less than the budgeted sales-mix percentage.
Question
The static-budget variance for revenues is the difference between the actual revenues and the budgeted revenues from the static budget.
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Deck 16: Revenue and Customer Profitability Analysis
1
________ ranks the individual products in a bundle and then uses this ranking to allocate the bundled revenues to these individual products.

A) The stand-alone revenue allocation method
B) The averaging approach
C) The incremental revenue-allocation method
D) The joint production costing method
E) The weighted averaging approach
C
2
The first-ranked product is termed the incremental product in the incremental revenue-allocation method.
False
3
________ uses product-specific information pertaining to products in the bundle to determine the weights used to allocate the bundled revenues to those individual products.

A) The stand-alone revenue allocation method
B) The averaging approach
C) The incremental revenue-allocation method
D) The joint production costing method
E) The weighted averaging approach
A
4
Revenue allocation occurs where revenues can be identified with an individual product (service, customer, and so on) in an economically feasible (cost-effective) way.
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5
Which of the following statements is true?

A) The two main classes of revenue allocation methods are the step-up method and the incremental method.
B) The stand-alone revenue allocation method ranks the individual products in a bundle and then uses this ranking to allocate the bundled revenues to these individual products.
C) A bundled product is a package of two or more products or services, sold for multiple prices.
D) The issues discussed with revenue tracing and sales returns do not apply to cost tracing.
E) The two main classes of revenue allocation methods are the stand-alone method and the incremental method.
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6
The incremental revenue-allocation method uses product-specific information pertaining to products in the bundle to determine the weights used to allocate the bundled revenues to those individual products.
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7
The stand-alone revenue allocation method pertains to products that cannot be bundled together.
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8
Revenue allocation is required to determine the profitability of individual items within a bundled product.
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9
________ is a package of two or more products or services, sold for a single price, where the individual components of the package may also be sold as separate items, each with their own stand-alone price.

A) A revenue product
B) A byproduct
C) A bundled product
D) A joint product
E) A product package
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10
Under the incremental revenue-allocation method, there is an incentive to be the first-ranked user.
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11
A bundled product is a package of two or more products or services, sold for a single price, where the individual components of the bundle may also be sold as separate items, each with their own stand-alone prices.
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12
The stand-alone revenue allocation method is a weighted average method.
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13
An example of a bundled product is when a resort hotel charges a single price for lodging, food, and recreational activities.
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14
The stand-alone method may use selling price or unit costs to allocate revenues.
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15
It is most appropriate to base revenue allocation on the number of physical units when individual products in the bundle are of unequal value.
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16
________ occurs where revenues, related but not traceable to individual products (service, customer, and so on), are assigned to those individual products.

A) Revenue tracing
B) Revenue allocation
C) A bundled product
D) Joint product costing
E) Revenue shedding
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17
Which of the following statements is true?

A) Joint product allocation results in more accurate assignment of revenues to products than does revenue allocation.
B) Revenue allocation results in more accurate assignment of revenues to products than does revenue tracing.
C) Revenue tracing results in more accurate assignment of revenues to products than does revenue allocation.
D) Revenue allocation results in more accurate assignment of revenues to products than does joint product allocation.
E) Joint product allocation results in more accurate assignment of revenues to products than does revenue tracing.
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18
When allocating the revenues between a bundled product offering, there are only two methods which can be used: 1) the stand-alone revenue-method and 2) the incremental revenue-allocation method.
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19
Revenue tracing results in a more accurate assignment of revenues to products, than does revenue allocation.
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20
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the allocation of packaged price for Game A in Package 1, using selling prices as the base.</strong> A) $14.00 B) $20.00 C) $30.00 D) $25.00 E) $35.00 The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the allocation of packaged price for Game A in Package 1, using selling prices as the base.

A) $14.00
B) $20.00
C) $30.00
D) $25.00
E) $35.00
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21
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)?</strong> A) $40 B) $44 C) $38 D) $50 E) $22 Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)?

A) $40
B) $44
C) $38
D) $50
E) $22
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22
Max's DVD Store encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the DVDs are sold as a single package. Managers at Max's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:
Max's DVD Store encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the DVDs are sold as a single package. Managers at Max's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:   Required: a. With selling prices as the weights, allocate the $25 packaged price of All Three to the three videos using the stand-alone revenue-allocation method. b. Allocate the $25 packaged price of All Three to the three types of videos using the incremental revenue-allocation method. Assume New Releases is the primary product, followed by Older Releases, and then Classics. Required:
a. With selling prices as the weights, allocate the $25 packaged price of "All Three" to the three videos using the stand-alone revenue-allocation method.
b. Allocate the $25 packaged price of "All Three" to the three types of videos using the incremental revenue-allocation method. Assume New Releases is the primary product, followed by Older Releases, and then Classics.
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23
Describe and discuss the two methods of allocating the revenues of a bundled package to the individual products in that package. Describe any special problems associated with the method.
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24
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with manufacturing cost per unit as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $500.00 B) $612.50 C) $620.00 D) $775.00 E) $687.50
Using the stand-alone method with manufacturing cost per unit as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $500.00
B) $612.50
C) $620.00
D) $775.00
E) $687.50
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25
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with physical units as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $500.00 B) $20.00 C) $775.00 D) $825.00 E) $687.50
Using the stand-alone method with physical units as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $500.00
B) $20.00
C) $775.00
D) $825.00
E) $687.50
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26
Roper's Cablevision encounters revenue-allocation decisions with its bundled product sales. Here, two or more of its services are sold as a single package. Managers at Roper's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
Roper's Cablevision encounters revenue-allocation decisions with its bundled product sales. Here, two or more of its services are sold as a single package. Managers at Roper's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit variable costs are estimated at $4.00, $3.00, and $2.50 for Sports, Lifestyle, and TV Classics, respectively. In all cases, Sports is considered to be the primary product. Required: a. Allocate the bundled revenue to each product in the 'Sports & Classics' bundle, using selling prices as the base. b. What is the allocated revenue to the Sports in each bundle, using the incremental revenue-allocation method? The unit variable costs are estimated at $4.00, $3.00, and $2.50 for Sports, Lifestyle, and TV Classics, respectively. In all cases, Sports is considered to be the primary product.
Required:
a. Allocate the bundled revenue to each product in the 'Sports & Classics' bundle, using selling prices as the base.
b. What is the allocated revenue to the Sports in each bundle, using the incremental revenue-allocation method?
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27
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the incremental method, what amount of revenue will be allocated to Math Fun in the package that contains all three products?</strong> A) $48.25 B) $60.00 C) $45.60 D) $50.67 E) $90.00 Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the incremental method, what amount of revenue will be allocated to Math Fun in the package that contains all three products?

A) $48.25
B) $60.00
C) $45.60
D) $50.67
E) $90.00
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28
Why would businesses want to sell bundled products? What benefits, if any, are there for the consumer?
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29
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Math Fun in the package that contains all three products?</strong> A) $48.25 B) $60.00 C) $45.60 D) $50.67 E) $33.60 Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the stand-alone method with selling price as the weight for revenue allocation, what amount of revenue will be allocated to Math Fun in the package that contains all three products?

A) $48.25
B) $60.00
C) $45.60
D) $50.67
E) $33.60
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30
Answer the following questions using the information below:
Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:
<strong>Answer the following questions using the information below: Elmo's Educational Software Outlet sells two or more of the video games as a single package. Managers are keenly interested in individual product-profitability figures. Information pertaining to three bundled products and the stand-alone prices is as follows:   Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis. Using the incremental method for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)? Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.</strong> A) $40 B) $44 C) $38 D) $50 E) $28 Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.
Using the incremental method for revenue allocation, what amount of revenue will be allocated to Reading Fun in the first package (Reading Fun & Math Fun)? Assume Reading Fun is the primary product, followed by Math Fun, and then Analysis.

A) $40
B) $44
C) $38
D) $50
E) $28
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31
Easton Photography Ltd. sells cameras and related equipment. It often packages these into bundles for sale to consumers. Currently it is offering the following "package" deal- a camera, a photo printer, and a camera accessory pack that includes battery recharger, case and various lens adapters. The package deal is selling for $740. The individual prices and costs of these components are as follows:
Easton Photography Ltd. sells cameras and related equipment. It often packages these into bundles for sale to consumers. Currently it is offering the following package deal- a camera, a photo printer, and a camera accessory pack that includes battery recharger, case and various lens adapters. The package deal is selling for $740. The individual prices and costs of these components are as follows:   Required: Allocate the revenue among the products under each of the following: a. Unit selling prices b. Unit costs c. Physical units Required:
Allocate the revenue among the products under each of the following:
a. Unit selling prices
b. Unit costs
c. Physical units
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32
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the programs are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the programs are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit inventory costs is $18, $20, and $25 for WP, SS, and AS, respectively. Assume AS is the primary product, followed by SS, then WP. Required: Allocate the bundle revenue to each product in Package C, using inventory unit costs as the weighting factor. The unit inventory costs is $18, $20, and $25 for WP, SS, and AS, respectively. Assume AS is the primary product, followed by SS, then WP.
Required:
Allocate the bundle revenue to each product in Package C, using inventory unit costs as the weighting factor.
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33
Give examples of bundled products for each of the following industries:
a. Resort hotel
b. Bank
c. Restaurant
d. Computer store
e. Gasoline service station/convenience store
f. Software manufacturer
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34
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the allocation of packaged price Game A in Package 3, using selling prices as the base.</strong> A) $34.20 B) $30.00 C) $25.00 D) $22.80 E) $19.00 The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the allocation of packaged price Game A in Package 3, using selling prices as the base.

A) $34.20
B) $30.00
C) $25.00
D) $22.80
E) $19.00
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35
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with selling price as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $500.00 B) $825.00 C) $687.50 D) $625.00 E) $375.00
Using the stand-alone method with selling price as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $500.00
B) $825.00
C) $687.50
D) $625.00
E) $375.00
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36
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more units of the software are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more units of the software are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:   Required: a. Using the stand-alone revenue-allocation method, allocate the $380 packaged price of All Three to the three software products   b. Allocate the $380 packaged price of All Three to the three software products using the incremental revenue-allocation method. Assume Word Processing is the primary product, followed by Spreadsheet, and then Accounting Software. Required:
a. Using the stand-alone revenue-allocation method, allocate the $380 packaged price of "All Three" to the three software products
Software For You encounters revenue-allocation decisions with its bundled product sales. Here, two or more units of the software are sold as a single package. Managers at Software For You are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone selling prices of its individual products is as follows:   Required: a. Using the stand-alone revenue-allocation method, allocate the $380 packaged price of All Three to the three software products   b. Allocate the $380 packaged price of All Three to the three software products using the incremental revenue-allocation method. Assume Word Processing is the primary product, followed by Spreadsheet, and then Accounting Software. b. Allocate the $380 packaged price of "All Three" to the three software products using the incremental revenue-allocation method. Assume Word Processing is the primary product, followed by Spreadsheet, and then Accounting Software.
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37
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the allocation of packaged price for Game A in Package 1, using unit costs as the base.</strong> A) $12.57 B) $13.97 C) $20.84 D) $22.00 E) $23.16 The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the allocation of packaged price for Game A in Package 1, using unit costs as the base.

A) $12.57
B) $13.97
C) $20.84
D) $22.00
E) $23.16
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38
Answer the following questions using the information below:
The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.
<strong>Answer the following questions using the information below: The Appliance Store sells a refrigerator and a freezer as a single package for $1,000. Other data are in the chart below.   Using the stand-alone method with stand-alone product revenues as the weight for revenue allocation, what amount will be allocated to the refrigerator?</strong> A) $687.50 B) $612.50 C) $625.00 D) $825.00 E) $505.31
Using the stand-alone method with stand-alone product revenues as the weight for revenue allocation, what amount will be allocated to the refrigerator?

A) $687.50
B) $612.50
C) $625.00
D) $825.00
E) $505.31
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39
To give more weight to the product that most likely drives the sales of the bundled product, the revenue allocation should be weighted using

A) selling prices.
B) unit costs.
C) physical units.
D) stand-alone product revenues.
E) total product costs.
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40
Use the information below to answer the following question(s).
John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:
<strong>Use the information below to answer the following question(s). John's Video Game Outlet encounters revenue-allocation decisions with its bundled product sales. Here, two or more of the video games are sold as a single package. Managers at John's are keenly interested in individual product-profitability figures. Information pertaining to its three bundled products and the stand-alone prices of its individual products is as follows:   The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively. Calculate the revenue allocation for Game A in Package 1, using physical units as the base.</strong> A) $12.57 B) $13.97 C) $20.84 D) $22.00 E) $23.16 The unit manufacturing costs are $3.60, $4.00, and $5.00 for games A, B, and C, respectively.
Calculate the revenue allocation for Game A in Package 1, using physical units as the base.

A) $12.57
B) $13.97
C) $20.84
D) $22.00
E) $23.16
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41
Clarke Industries collects information on two customers for the past year:
Clarke Industries collects information on two customers for the past year:   Clarke estimates the following activity-based costs:   An in-stock order is an order for which all the items included are in inventory at the time the order is received. Required: Compute the customer specific contribution of each customer for the year using: a. 16% of revenues as the allocation rate for customer-related costs. b. The activity based costing approach. Clarke estimates the following activity-based costs:
Clarke Industries collects information on two customers for the past year:   Clarke estimates the following activity-based costs:   An in-stock order is an order for which all the items included are in inventory at the time the order is received. Required: Compute the customer specific contribution of each customer for the year using: a. 16% of revenues as the allocation rate for customer-related costs. b. The activity based costing approach. An in-stock order is an order for which all the items included are in inventory at the time the order is received.
Required:
Compute the customer specific contribution of each customer for the year using:
a. 16% of revenues as the allocation rate for customer-related costs.
b. The activity based costing approach.
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42
Which item is NOT a category in the customer cost hierarchy?

A) customer output unit-level costs
B) customer batch-level costs
C) distribution-channel costs
D) corporate-sustaining costs
E) product-sustaining cost
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43
A customer cost hierarchy may include distribution-channel costs.
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44
The cost of visiting customers is an example of a customer output unit-level cost.
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45
24-hour customer service not traceable to an individual customer is an example of what type of cost?

A) corporate sustaining costs
B) distribution channel costs
C) customer sustaining costs
D) customer specific costs
E) warranty costs
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46
A customer cost hierarchy categorizes costs related to customers into different cost pools on the basis of using only one cost driver.
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47
In general, distribution-channel costs are more easily influenced by customer actions than customer batch-level costs.
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48
The cost of visiting customers would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
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49
Under the stand-alone method, which weights better capture the benefits received by customers who purchase a bundled product?
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50
Top management and general administration costs would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
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51
A customer cost hierarchy may include customer-sustaining costs.
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52
An activity-based costing system may focus on customers rather than products.
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53
Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:
Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:   The company has the following information regarding Enbright Ltd. and Jackson Inc.:   Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%. Required: Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson. The company has the following information regarding Enbright Ltd. and Jackson Inc.:
Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:   The company has the following information regarding Enbright Ltd. and Jackson Inc.:   Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%. Required: Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson. Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%.
Required:
Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson.
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54
________ categorizes costs related to customers into different cost pools on the basis of either different classes of cost drivers or different degrees of difficulty in determining the cause-and-effect (or benefits-received) relationships.

A) Customer-profitability analysis
B) Customer revenues
C) Customer cost hierarchy
D) Price discounting
E) Zero sum game
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55
To more accurately assess customer profitability, corporate-sustaining costs should be allocated.
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56
Costs incurred to process orders would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
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57
Costs incurred to handle each unit sold would MOST likely be classified as a

A) customer output unit-level cost.
B) customer batch-level cost.
C) customer-sustaining cost.
D) corporate-sustaining cost.
E) distribution-channel cost.
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58
The president's salary, interest on corporate debt and corporate donations are all examples of what type of costs?

A) customer support costs
B) corporate sustaining costs
C) customer specific costs
D) distribution channel costs
E) sales costs
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59
The cost of the manager of a retail distribution channel would MOST likely be classified as a

A) customer-sustaining cost.
B) distribution-channel cost.
C) customer batch-level cost.
D) corporate-sustaining cost.
E) customer output unit-level cost.
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60
If one of four distribution channels is discontinued, corporate-sustaining costs such as general administration costs will most likely be reduced by 25%.
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61
The sales-quantity variance can be unfavourable if both the market-share and market-size variances are favourable.
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62
The sales-quantity variance is favorable when budgeted unit sales exceed actual unit sales.
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63
The market-size variance is the difference between two amounts: (1) the budgeted amount at budgeted mix based on the actual market size in units and the actual market share, and (2) the budgeted amount at budgeted mix based on actual market size in units and the budgeted market share.
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64
The sales-volume variance is favourable assuming the sales-mix variance and the sales-quantity variances are favourable.
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65
The sales-mix variance is the difference between two amounts: (1) the budgeted amount based on actual quantities sold of all products and the budgeted mix, and (2) the amount in the static budget.
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66
List at least three different levels of costs in a customer-cost hierarchy and an example of each.
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67
Companies that only record the invoice price can usually track the magnitude of price discounting.
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68
A composite unit is a hypothetical unit with weights based on the mix of individual units.
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69
Additional insight can be gained by dividing the sales-mix variance into the flexible-budget variance and the sales-volume variance.
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70
Which of the following is one of the items that are important to managers when analyzing sales-volume variance information?

A) the static-budget variance
B) the flexible-budget variance
C) direct materials price variance
D) the sales-mix variance
E) direct labour efficiency variance
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71
A difficulty with the market share and market size variances is that accurate measures of market share and market size often do not exist.
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72
The market-share variance is caused solely by the actual market share being different than the budgeted market share.
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73
A favorable market-size variance results with a decrease in market size.
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74
The purpose of price discounting is to encourage increases in customer purchases.
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75
Customer revenues are calculated independently from price discounts.
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76
Which of the following is not a sales related variance?

A) sales volume variance
B) sales quantity variance
C) market size variance
D) direct materials yield variance
E) market share variance
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77
Price discounting is the reduction of selling prices below listed levels in order to encourage an increase in purchases by customers.
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78
The sales-mix variance can be explained in terms of the budgeted contribution margin per composite unit of the sales mix.
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79
A favorable sales-mix variance arises when the actual sales-mix percentage is less than the budgeted sales-mix percentage.
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80
The static-budget variance for revenues is the difference between the actual revenues and the budgeted revenues from the static budget.
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