Deck 10: Individual Interventions

Question 1

Typically, ______ involves an expert-protege relationship with a skilled and knowledgeable teacher who can provide guidance and is less often a relationship with a "hired" change agent or external consultant.

A) coaching
B) mentoring
C) career planning
D) career development

Answer 1

B

Question 2

If neither the old nor the new ways are working properly, this stage of transition is present:

A) Endings
B) Neutral zone
C) New beginnings
D) Future

Answer 2

B

Question 3

Which of the following is NOT an advantage of individual assessments?

A) encourages labeling
B) promotes involvement in self-discovery
C) relative low threat
D) can administer at multiple times

Answer 3

A

Question 4

Starting and stopping may occur as people transition, perhaps experiencing personal setbacks, frustration, or failure as they attempt to change and face difficulty. This is all part of which stage of transition?

A) Endings
B) Neutral zone
C) New beginnings
D) Future

Question 5

The recognition and liberation of the past relates to which stage of transition?

A) Endings
B) Neutral zone
C) New beginnings
D) Future

Question 6

Which of the instruments was created in the 1920s based on the psychological theories of Carl Jung?

A) MBTI
B) 360-degree feedback
C) mentoring
D) career planning and development

Question 7

In order to use intervention instruments effectively, all the following are recommended parts of the process EXCEPT

A) establish a safe and nonjudgmental atmosphere prior to administering the instrument
B) provide some background about the instrument itself
C) have participants try and predict their outcome before receiving the results
D) share individual results with all others

Question 8

Which positive outcome of 360-degree feedback systems is described as making explicit the unexplored or tacit assumptions?

A) An increased awareness of appraisers' expectations
B) Improvements in work behaviors and performance
C) Reduction of "undiscussables"
D) Increase in periodic informal 360-degree performance reviews

Question 9

Which preference category within the Myers-Briggs indicates a preference for whether people like things closed, settled, and completed or prefer to keep options open and flexible?

A) Extraversion or Introversion
B) Sensing or Intuition
C) Thinking or Feeling
D) Judging or Perceiving

Question 10

Which common type of coaching practice is to focus on "high potential or succession plan candidates?"

A) leadership development coaching
B) performance coaching
C) career coaching
D) executive coaching

Question 11

Which of the following is NOT a stage of transition from Bridges work?

A) Endings
B) Neutral zone
C) New beginnings
D) Future

Question 12

Which preference category within the Myers-Briggs reflects how individual make decisions?

A) Extraversion or Introversion
B) Sensing or Intuition
C) Thinking or Feeling
D) Judging or Perceiving

Question 13

Which of the following is NOT a disadvantage of individual assessments?

A) encourages stereotyping
B) fosters dependency on the facilitator
C) allows comparison to others
D) can be overwhelming

Question 14

Which coaching role, as identified by Witherspoon and White, is to improve the job functions of the client more broadly?

A) Coaching for skills
B) Coaching for performance
C) Coaching for development
D) Coaching for the executive's agenda

Question 15

______ is a one-on-one intervention in which an individual works to improve a specific personal, interpersonal, or skills area, or to take actions to reach a desired future goal working with a facilitator on the process of personal change.

A) Mentoring
B) Coaching
C) Career planning and development
D) 360-degre feedback

Question 16

______ is a method by which individual can receive feedback from a wide range of people with whom they work.

A) Coaching
B) Mentoring
C) 360-degree feedback
D) Career development

Question 17

Coaching, mentoring, and 360-degree feedback are all examples of ______.

A) group interventions
B) organization interventions
C) individual interventions
D) team interventions

Question 18

______ are the familiar cognitive concepts and beliefs that govern how we approach our lives and work environments.

A) Values
B) Views
C) Schemas
D) Perceptions

Question 19

Which preference category within the Myers-Briggs refers to how people collect information?

A) Extraversion or Introversion
B) Sensing or Intuition
C) Thinking or Feeling
D) Judging or Perceiving

Question 20

Which preference category within the Myers-Briggs reflects how people gain energy?

A) Extraversion or Introversion
B) Sensing or Intuition
C) Thinking or Feeling
D) Judging or Perceiving

Question 21

Which generation in the workforce has a higher expectation for career development?

A) Veterans
B) Baby Boomers
C) Generation X
D) Millennials

Question 22

It has been argued that personality types correspond with vocational interests and satisfaction. Which dimension of vocational preference is for manipulating machines, tools, and things?

A) Realistic
B) Investigative
C) Artistic
D) Social

Question 23

Which trend in the field of coaching discusses how OD organizations are now including coaching sessions as part of their annual conferences?

A) Need/demand for coaching increasing and changing
B) Coaching evolving as a discipline and profession
C) Number and influence of professional organizations changing
D) Coaching is becoming a commodity

Question 24

Which of the following is NOT a disadvantage of the MBTI?

A) often used because it is fun and nonthreatening
B) individuals may place too much emphasis on MBTI
C) explanation and point of discussion are provided
D) individuals are typcasted based on prescribed letter preferences

Question 25

It has been argued that personality types correspond with vocational interests and satisfaction. Which dimension of vocational preference is for exploring and understanding natural and social phenomena?

A) Realistic
B) Investigative
C) Artistic
D) Social

Question 26

Which positive outcome of 360-degree feedback systems is related to providing an avenue to open topics up for discussion that may not have ordinarily been addressed openly?

A) An increased awareness of appraisers' expectations
B) Improvements in work behaviors and performance
C) Reduction of "undiscussables"
D) Increase in periodic informal 360-degree performance reviews

Question 27

Many organizations utilize ______ internally to retain and motivate employees, to promote from within, and to provide opportunities for upward mobility.

A) mentoring
B) coaching
C) 360-degree feedback
D) career development

Question 28

It has been argued that personality types correspond with vocational interests and satisfaction. Which dimension of vocational preference is for routinized tasks and orderly activities?

A) Realistic
B) Investigative
C) Conventional
D) Enterprising

Question 29

Which "type" has a preference for planning ahead to get work done well in advance of deadlines?

A) Sensing
B) Thinking
C) Judging
D) Perceiving

Question 30

Which stage in Schein's career life cycle is when individuals begin to reassess their career and career choices?

A) Full membership, midcareer
B) Late career
C) Midcareer crisis
D) Decline and disengagement

Question 31

Which "type" has a preference for flexibility of emergent ideas?

A) Sensing
B) Thinking
C) Judging
D) Perceiving

Question 32

Which "type" has a preference for hunches and speculative imagination?

A) Extraversion
B) Intuition
C) Thinking
D) Feeling

Question 33

Which career-related intervention uses the Vocational Preference Inventory, as an example?

A) Choosing a Career Direction and Identifying Work Interests
B) Setting Career Goals
C) Developing Career Transitions and New Employment Relationships
D) Establishing a Boundaryless Career

Question 34

______ programs can help employees proactively choose to take action in anticipation of a transition in the future.

A) Mentoring
B) Coaching
C) 360-degree feedback
D) Career development

Question 35

Which stage in Schein's career life cycle is known for individuals developing self-assurance and trust in decisions and job skills?

A) Full membership in early career
B) Full membership, midcareer
C) Midcareer crisis
D) Late career

Question 36

Which positive outcome of 360-degree feedback systems is related to the potential to break down walls in organizations that prevent colleagues from honestly sharing feedback with one another?

A) An increased awareness of appraisers' expectations
B) Reduction of "undiscussables"
C) Increase in periodic informal 360-degree performance reviews
D) Increase in management learning

Question 37

What is the 5-year resume?

A) a resume that dates back only 5 years for job history
B) a resume that includes 5 years of information for an individual
C) a hypothetical resume 5 years in the future
D) a resume that highlights 5 years of activities

Question 38

Which form of coaching offers unique challenges to the coach, because the coaching relationship, while generally an interpersonal relationship, exists within the larger landscape of the organization, including its goals, strategies, culture, and politics?

A) psychological coaching
B) executive coaching
C) personnel coaching
D) therapeutic coaching

Question 39

Which stage in Schein's career life cycle is known as then individuals search out, interview, and experience the first job?

A) Growth, fantasy, exploration
B) Entry into world of work
C) Basic training
D) Full membership in early career

Question 40

It has been argued that personality types correspond with vocational interests and satisfaction. Which dimension of vocational preference is for helping, teaching, and counseling?

A) Realistic
B) Investigative
C) Enterprising
D) Social

Question 41

One trend that is seen in the field of coaching is how it continues to gain awareness and is becoming an area of specialization.

Question 42

Coaching and mentoring differ primarily in the degree of expertise on the facilitator's part and content knowledge to be shared with the performer.

Question 43

Within a company, the concept of a boundaryless career implies that upward mobility is the only option for growth and development.

Question 44

The 5-year resume activity encourages individuals to proactively manage their own career changes.

Question 45

Present-day, the argument stands that individual move sequentially through career stages from start to finish.

Question 46

Individual interventions do not likely need to be supplemented by team or organizational interventions as part of a comprehensive intervention strategy.

Question 47

What are trends that can be seen in the field of organizational coaching?

Question 48

In early years of OD, the T-group and individual change were considered to be the foundation of organizational change: Organizations would not change until the individuals that composed them changed.

Question 49

Organizations implementing a phased retirement is a benefit to both the employee and the organization.

Question 50

Schein's career life cycle is well known; discuss each of the 9 stages of the classic view of a career.

Question 51

Career paths have remained relatively stable in the environment of organizational restructuring, mergers and acquisitions, and outsourcing.

Question 52

Review the contemporary review of a career and discuss the boundaryless concept.

Question 53

Even when individuals choose to change jobs or careers, they do so most frequently within the same career typology category.

Question 54

What are ethical implications in the use of instruments?

Question 55

Discuss the skills and qualities that good coaches typically possess.

Question 56

What are two cautions that must be understood in relation to individual interventions? Discuss.