Deck 12: Whole Organization and Multiple Organization Interventions: Part 1

Question 1

Whether a leader sends an e-mail to all persons within an organization or if face-to-face communication is preferred, these are examples of which element of organizational culture?

A) Language, metaphor, and jargon
B) Communication
C) Artifacts
D) Stories, myths, and legends

Answer 1

B

Question 2

Of the four idealized culture types, which one discusses tradition and formality as dominant values?

A) Clan
B) Adhocracy
C) Hierarchy
D) Market

Answer 2

C

Question 3

Office size, posters or pictures on the wall, and even cell phone calling plans are examples of which element or organizational culture?

A) Language, metaphor, and jargon
B) Communication
C) Artifacts
D) Stories, myths, and legends

Answer 3

C

Question 4

The ______ structure reduces the organization's functions down to its central competencies, and partners provide services that the organization does not consider central.

A) network
B) boundaryless and process
C) unit
D) matrix

Question 5

Which test of whether an organization is well designed relates to assessing if the design will require a major cultural shift?

A) Market advantage test
B) Parenting advantage test
C) People test
D) Feasibility test

Question 6

Corporate picnic, annual sales meeting, or holiday parties are examples of which element of organizational culture?

A) Stories, myths, and legends
B) Ceremonies, rites, and rituals
C) Values, ethics, and moral codes
D) Decision-making style

Question 7

Enormous pressures on organizations sometimes provoke whole organization interventions, including all but which of the following?

A) reduce costs
B) increase productivity
C) establish work-life balance programs
D) speed up cycle time of product development

Question 8

In a ______ structure, a requirement is that the organization maintains dual perspectives, with employees reporting directly to the two bosses that manage these dual perspectives.

A) functional
B) unit
C) matrix
D) network

Question 9

Of the four idealized culture types, which one asserts organizational members are competitive, hardworking, and demanding?

A) Clan
B) Adhocracy
C) Hierarchy
D) Market

Question 10

Of the four idealized culture types, which discusses innovation as being prized, with organizational members having a large amount of independence and automony?

A) Clan
B) Adhocracy
C) Hierarchy
D) Market

Question 11

Which test of whether an organization is well designed relates to the structure matching how the organization intends to serve its various segments?

A) Market advantage test
B) Parenting advantage test
C) People test
D) Feasibility test

Question 12

Which component within the star model of an organization's design is the organization's direction and long-term strategy?

A) Strategy
B) Structure
C) Processes and lateral capability
D) Reward systems

Question 13

Which type of lateral capability helps facilitate information sharing across department boundaries by exposing members of one group to those in another?

A) Networks
B) Lateral processes
C) Teams
D) Integrative roles

Question 14

The ______ structure is arguably the most common and well-known hierarchical structure; divisions are organized by the type of work they do.

A) functional
B) unit
C) matrix
D) network

Question 15

In a ______ structure, responsibilities are divided by the market, product, service, or geography that is served.

A) functional
B) unit
C) matrix
D) network

Question 16

If you refer to organizational members as "associates" or "cast members", for example, these are instances of which element of organizational culture?

A) Language, metaphor, and jargon
B) Communication
C) Artifacts
D) Stories, myths, and legends

Question 17

Which type of lateral capability includes formal positions with the responsibility to share information across the structure?

A) Networks
B) Lateral processes
C) Teams
D) Integrative roles

Question 18

Of the four idealized culture types, which discusses people strongly identifying with the group, as in a family, placing a strong emphasis on the team and teamwork?

A) Clan
B) Adhocracy
C) Hierarchy
D) Market

Question 19

Which component within the star model of an organization's design is related to performance reviews and training and development, for example?

A) Structure
B) Processes and lateral capability
C) Rewards systems
D) People practices

Question 20

In industries where creativity and innovation, along with rapid product development cycles and quick time to market, where necessary, this type of structure became popular:

A) network
B) boundaryless and process
C) unit
D) matrix

Question 21

Of the four major activities in scenario planning, which involves analyzing and comparing the predicability and influence on the organization?

A) Getting started
B) Laying the environmental-analysis foundation
C) Creating the scenarios
D) Moving from scenarios to a decision

Question 22

Which of the following is NOT identified as a « silent killer » of strategy development?

A) Ineffective senior management team
B) Clear strategy and priorities
C) Poor vertical communication
D) Top-down management style

Question 23

Of the four major activities in scenario planning, which involves a team being formed to determine the time horizon and the focal point of interest?

A) Getting started
B) Laying the environmental-analysis foundation
C) Creating the scenarios
D) Moving from scenarios to a decision

Question 24

Which step in the integrated strategic change process requires leaders to communicate the vision and strategy, including the rationale for the change and how the leadership team arrived at major strategic decisions?

A) Strategic analysis
B) Strategy making
C) Strategic change plan design
D) Strategic change plan implementation

Question 25

Which test of whether an organization is well designed relates to what extent layers of management are necessary to provide focus, direction, or coordination for the units in their scope?

A) Specialist cultures test
B) Difficult-links test
C) Redundant hierarchy test
D) Accountability test

Question 26

Which test of whether an organization is well designed relates to assessing how the organization will react when a new product is to be designed?

A) Specialist cultures test
B) Flexibility test
C) Redundant hierarchy test
D) Accountability test

Question 27

Which step in the integrated strategic change process outlines not only the major activities that will be implement or will change when the strategy is adopted but also the impact the strategy will have on stakeholders?

A) Strategic analysis
B) Strategy making
C) Strategic change plan design
D) Strategic change plan implementation

Question 28

Of the four major activities in scenario planning, which involves the scenario planning group and the leadership team discussing implications of each scenario, including opportunities and threats to the organization for each alternative?

A) Getting started
B) Laying the environmental-analysis foundation
C) Creating the scenarios
D) Moving from scenarios to a decision

Question 29

Which feature of a future search conference involves participants taking responsibility for managing their own content and group process?

A) Attendance
B) Data gathering and interpretation
C) Exploring the wider context
D) Structure

Question 30

______ encourages organizations to consider several likely possible future states, to consider which of those is most likely, and then to develop plans and actions that could account for a number of possible future situations.

A) Strategic mapping
B) Scenario planning
C) Strategic planning
D) Search conferences

Question 31

______ involves making decisions about the organization's purpose, products, vision, direction, and action plans.

A) Strategic mapping
B) Scenario planning
C) Strategic planning
D) Search conferences

Question 32

Few to no presentations, training, or speeches by top executives is related to which feature of future search conferences?

A) Attendance
B) Data gathering and interpretation
C) Exploring the wider context
D) Structure

Question 33

Which feature of a future search conference involves getting a broad cross-section of stakeholders to participate?

A) Attendance
B) Data gathering and interpretation
C) Exploring the wider context
D) Structure

Question 34

Which test of whether an organization is well designed relates to streamlining control for a single unit, assessing whether authority is diffused among different units?

A) Specialist cultures test
B) Difficult-links test
C) Redundant hierarchy test
D) Accountability test

Question 35

Real-time strategic change events are generally constructed over a ______ period.

A) 1-day
B) 3-day
C) 5-day
D) 7-day

Question 36

Which step in the integrated strategic change process involves the organization's vision and strategic choices about the amount of change that will be proposed in the new strategy?

A) Strategic analysis
B) Strategy making
C) Strategic change plan design
D) Strategic change plan implementation

Question 37

Which step in the integrated strategic change process involves an assessment of the organization's readiness for strategic change, an understanding of the organization's values and priorities in creating a strategic plan, and a diagnosis of the organizations SWOT?

A) Strategic analysis
B) Strategy making
C) Strategic change plan design
D) Strategic change plan implementation

Question 38

Learning how paths intertwine and interrelate and how they each have arrived at a particular interpreation of the present based on a foundation is related to which feature of future search conferences?

A) Attendance
B) Data gathering and interpretation
C) Exploring the wider context
D) Structure

Question 39

Of the four major activities in scenario planning, which involves group members gathering quantitative data about facts and trends as well as qualitative data about views of the future from organizational members?

A) Getting started
B) Laying the environmental-analysis foundation
C) Creating the scenarios
D) Moving from scenarios to a decision

Question 40

______ are when stakeholders meet over a short period of time to develop agreements and action plans to move the organization to a desired future.

A) Strategic mapping
B) Scenario planning
C) Strategic planning
D) Search conferences

Question 41

Discuss the characteristics of contemporary large-scale interventions.

Question 42

What should a change agent consider when evaluating a proposed new design?

Question 43

Creating good scenarios is critical. What are some characteristics of good scenarios?

Question 44

Discuss the five-phase process for an organizational design change.

Question 45

Cultural interventions often complement other types of interventions rather than being undertaken in isolation.

Question 46

Whole organization interventions typically require a condensed timeframe.

Question 47

Whole organization interventions are designed to address issues that affect almost every member, for example, organization strategy, structure, and culture.

Question 48

Most structural designs will achieve all criteria related to the 9 tests.

Question 49

What type of situations are best for real-time strategic change?

Question 50

The terms structure and design are used synonymously because they are the same.

Question 51

Real-time strategic change causes a delay in the pace of change.

Question 52

Laissex-faire management could be a "silent killer" of strategy implementation.

Question 53

Schein argues that data used to understand culture should come from groups, not individuals, since groups and teams create culture.

Question 54

Scenario planning is simple in concept to explain as well as carry out or facilitate.

Question 55

The purpose of an OD intervention in a large system is to make lasting change in the character and performance of an organization.