Deck 19: The Health Record

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Question
Which statement is not true regarding the reasons for keeping accurate medical records?

A) The medical record provides critical information for other caregivers.
B) Effects of various treatments can be tracked and statistics gleaned from them.
C) The patient's family may want to examine the records and correct errors.
D) Accurate records are vital for financial reimbursements.
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Question
HIPAA recommends that physicians keep the records on patients for at least

A) 1 year.
B) 2 years.
C) 3 years.
D) HIPAA does not recommend a number of years.
Question
Medical facilities should keep records on minors for how long?

A) Indefinitely
B) Until the minor is deceased
C) For 10 years
D) Until the minor reaches the age of majority, plus the statute of limitations
Question
Which of the following is not needed when describing a patient's chief complaint?

A) Remedies the patient has tried to relieve symptoms
B) The duration of pain
C) The time when symptoms were first noticed
D) How many family members are healthy
Question
Information that is gained by questioning the patient or that is taken from a form is called ________________ information.

A) confidential
B) subjective
C) objective
D) necessary
Question
How would you properly index the name "Amanda M. Stiles-Duncan" for filing?

A) Stilesduncan, Amanda M.
B) Stiles Duncan, Amanda M.
C) Duncanstiles, Amanda M.
D) Duncan, Amanda M. Stiles
Question
How would you properly index the name "Jill Freeman, M.D." for filing if you had another patient with the same name but without the title?

A) Dr. Jill Freeman
B) Freeman, Dr. Jill
C) Freeman, Jill
D) Freeman, Jill M.D.
Question
Which of the following is not objective information?

A) Progress notes
B) Family history
C) Diagnosis
D) Physical examination and findings
Question
Which of the following is not a method of organizing a medical record?

A) Source-oriented
B) Problem-oriented
C) Progressively
D) Chronologically
Question
Continuity of care means

A) a collection of activities designed to ensure adequate quality, especially in manufactured products or in the service industries.
B) a formal examination of an organization's or individual's accounts.
C) medical attention that continues smoothly from one provider to another so that the patient receives the most benefit.
D) granted or endowed with a particular authority.
Question
Which of the following are common types of filing equipment found in a medical office?

A) Rotary circular files
B) Horizontal shelf files
C) Automated files
D) All of the above
Question
The medical record should be released only with a

A) verbal order from the physician.
B) written order from the physician.
C) written release from the patient.
D) verbal order from the office manager.
Question
Files for patients who have died, moved away, or otherwise terminated their relationship with the physician are called _____________ files.

A) inactive
B) closed
C) active
D) dead
Question
A filing system that requires the use of alphabetic cross-reference to locate specific files is called a(n) _____________ system.

A) shelf filing
B) indirect filing
C) direct filing
D) shingling
Question
The medical assistant should consider which of the following when selecting filing equipment?

A) Fire protection
B) Cost of space and equipment
C) Confidentiality requirements
D) All of the above
Question
Who is the legal owner of the information stored in a patient's record?

A) The patient
B) The physician or agency where services were provided
C) The patient's insurance company
D) Both the patient and the physician
Question
The physical medical record belongs to the

A) patient.
B) physician or provider.
C) insurance company.
D) All of the above
Question
Many healthcare facilities now use voice recognition software for transcription. The system can be used to dictate which types of reports?

A) Progress notes
B) Letters
C) E-mails
D) All of the above
Question
The process of moving an active file to inactive status is called

A) purging.
B) indexing.
C) coding.
D) conditioning.
Question
The most frequently used follow-up method is a

A) tickler file.
B) transitory file.
C) practice management file.
D) None of the above
Question
The concise account of the patient's symptoms in his or her own words is the __________.

A) social history
B) history of present illness
C) chief complaint
D) diagnosis
Question
Perhaps the most essential action for the medical assistant working with a patient and using an electronic record is to

A) make frequent eye contact with the patient and smile.
B) type in every word the patient says.
C) make sure the patient is not hiding any part of the health history.
D) sit in a chair across from the patient so that the person cannot see the screen.
Question
A rule that controls how something is done, is called

A) interoperables.
B) parameters.
C) informatics.
D) gages.
Question
What is the HIPAA privacy rule requirement for the retention of health records?

A) HIPAA does not include requirements.
B) Records must be kept for at least 10 years.
C) For at least the period of the statute of limitations for medical malpractice claims.
D) Until the minor reaches the age of majority plus the statute of limitations.
Question
The __________ diagnosis is temporary and is made before test results have been received.

A) differential
B) provisional
C) Both A and B
D) None of the above
Question
The type of electronic record of health-related information about a patient that conforms to nationally recognized interoperability standards and that can be created, managed, and consulted by authorized clinicians and staff from more than one healthcare organization is a(n)

A) EMH.
B) EHR.
C) EMR.
D) PHI.
Question
How are corrections made to the electronic health record?

A) Corrections can be noted by hand and entered, as long as they are initialed.
B) A new entry or addendum must be added close to the original entry with the correct information and then initialed.
C) The incorrect entry is deleted and the new one is written in.
D) The error is brought to the attention of the office manager for instructions on how to correct it.
Question
A correction to a medical record can be made by

A) drawing a line through the entry and writing the correct information.
B) whiting out the entry and writing over it.
C) rewriting the entire page of progress notes with the error corrected.
D) All of the above
Question
For a record to be admissible as evidence in court, the person dictating or writing the entries must be able to attest that they were true and correct at the time they were written. The best indication of this is the provider's signature or initials on the typed or EHR entry.

A) Both statements are true.
B) Both statements are false.
C) The first statement is true; the second is false.
D) The first statement is false; the second is true.
Question
Which of the following functions of an electronic record can store lists of billing codes and current procedural terminology?

A) Appointment scheduler
B) Charge capture
C) Referral management
D) Medical billing system
Question
Who ultimately decides whether a medical record can be released?

A) The physician
B) The office manager
C) The medical assistant
D) The patient
Question
A filing system that uses a combination of letters and numbers is said to be __________.

A) terminal digit
B) numeric
C) alphabetic
D) alphanumeric
Question
To be granted or endowed with a particular authority or right is to be __________.

A) vested
B) involved
C) endowed
D) None of the above
Question
Which of the following indirect filing systems is used by a majority of large clinics and hospitals?

A) Alphabetic filing
B) Numeric filing
C) Subject filing
D) Color-coded filing
Question
The advantages of using the color-coding filing system are the following:

A) A misfiled record is easily spotted even from a distance.
B) The use of color visually restricts the area of search for a specific record.
C) You can use either the alphabetic or numeric color-coding system.
D) All of the above
Question
The type of electronic record of health-related information about an individual that can be created, gathered, managed, and consulted only by authorized clinicians and staff in a single healthcare organization is a(n)

A) PHR.
B) EHR.
C) EMR.
D) PHI.
Question
Which EHR system backup is probably the least trouble and requires the least amount of hardware?

A) Online backup system
B) External hard drives
C) Full server backup
D) Thumb drive backup
Question
__________ of an entry in a medical record is never acceptable.

A) Correction
B) Obliteration
C) Addendum
D) All of the above
Question
An electronic record of health-related information that can be drawn from multiple sources and is managed, shared, and controlled by the individual is a

A) EHR.
B) EMR.
C) PHR.
D) None of the above
Question
In a paper record, which of the following is never an acceptable method of correction to a handwritten entry?

A) Draw a line through the error.
B) Erase or use a correction fluid.
C) Insert the correction above the error.
D) Write initials or signature below the correction and date.
E) All of the above are acceptable.
Question
Most experts agree that the EHR system will help reduce medical __________.

A) errors
B) confusion
C) upkeep
D) space
Question
A process to ensure the reliability of test results often using manufactured samples with known values is known as

A) parameter.
B) interface.
C) compliance.
D) quality control.
Question
When a patient is transferred from one facility to another, __________ of care ensures that no lapses in treatment occur and that transitions are smooth.
Question
A(n) __________ schedule is a plan for keeping and purging medical records.

A) direct
B) indirect
C) progressive
D) retention
Question
The type of medical record organization that has observations and data categorized in sections such as; provider, laboratory, radiology, hospital, and consultations.

A) Source-oriented
B) Problem-oriented
C) Alphabetic
D) Reverse-chronologic
Question
The EHR system should be backed up __________.

A) hourly
B) daily
C) weekly
D) monthly
Question
Charge capture relates to charges for missed appointments.
Question
The software of an EHR system can be designed to be compatible with a medical specialty office, such as pediatrics or oncology.
Question
The EHR system is not capable of telling whether a certain procedure matches a specific diagnosis code.
Question
Information contained in an electronic health record usually can be accessed from several different physical places.
Question
The EHR system's __________ component allows the physician's staff to communicate with and send claims electronically to insurance companies.

A) medical billing
B) charge capture
C) eligibility verification
D) All of the above
Question
Using EHRs for e-prescribing and CPOE will meet the requirements of

A) HIPAA.
B) Affordable Care Act.
C) meaningful use.
D) OSHA.
Question
The type of medical record organization that has the following four components; database, problem list, treatment plan, progress notes.

A) Source-oriented
B) Problem-oriented
C) Alphabetic
D) Reverse-chronologic
Question
Very little statistical information can be gleaned from an EHR system.
Question
The patient portals can allow patients to set their own appointments using the internet.
Question
PHI stands for

A) private health information.
B) past health information.
C) protected health information.
D) None of the above
Question
A process of electronic data entry of the provider's instructions for the treatment of patients is called _______________.

A) EMR
B) PHI
C) CPOE
D) All of the above
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Deck 19: The Health Record
1
Which statement is not true regarding the reasons for keeping accurate medical records?

A) The medical record provides critical information for other caregivers.
B) Effects of various treatments can be tracked and statistics gleaned from them.
C) The patient's family may want to examine the records and correct errors.
D) Accurate records are vital for financial reimbursements.
The patient's family may want to examine the records and correct errors.
2
HIPAA recommends that physicians keep the records on patients for at least

A) 1 year.
B) 2 years.
C) 3 years.
D) HIPAA does not recommend a number of years.
HIPAA does not recommend a number of years.
3
Medical facilities should keep records on minors for how long?

A) Indefinitely
B) Until the minor is deceased
C) For 10 years
D) Until the minor reaches the age of majority, plus the statute of limitations
Until the minor reaches the age of majority, plus the statute of limitations
4
Which of the following is not needed when describing a patient's chief complaint?

A) Remedies the patient has tried to relieve symptoms
B) The duration of pain
C) The time when symptoms were first noticed
D) How many family members are healthy
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
5
Information that is gained by questioning the patient or that is taken from a form is called ________________ information.

A) confidential
B) subjective
C) objective
D) necessary
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Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
6
How would you properly index the name "Amanda M. Stiles-Duncan" for filing?

A) Stilesduncan, Amanda M.
B) Stiles Duncan, Amanda M.
C) Duncanstiles, Amanda M.
D) Duncan, Amanda M. Stiles
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Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
7
How would you properly index the name "Jill Freeman, M.D." for filing if you had another patient with the same name but without the title?

A) Dr. Jill Freeman
B) Freeman, Dr. Jill
C) Freeman, Jill
D) Freeman, Jill M.D.
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Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
8
Which of the following is not objective information?

A) Progress notes
B) Family history
C) Diagnosis
D) Physical examination and findings
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Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
9
Which of the following is not a method of organizing a medical record?

A) Source-oriented
B) Problem-oriented
C) Progressively
D) Chronologically
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
10
Continuity of care means

A) a collection of activities designed to ensure adequate quality, especially in manufactured products or in the service industries.
B) a formal examination of an organization's or individual's accounts.
C) medical attention that continues smoothly from one provider to another so that the patient receives the most benefit.
D) granted or endowed with a particular authority.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
11
Which of the following are common types of filing equipment found in a medical office?

A) Rotary circular files
B) Horizontal shelf files
C) Automated files
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
12
The medical record should be released only with a

A) verbal order from the physician.
B) written order from the physician.
C) written release from the patient.
D) verbal order from the office manager.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
13
Files for patients who have died, moved away, or otherwise terminated their relationship with the physician are called _____________ files.

A) inactive
B) closed
C) active
D) dead
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
14
A filing system that requires the use of alphabetic cross-reference to locate specific files is called a(n) _____________ system.

A) shelf filing
B) indirect filing
C) direct filing
D) shingling
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
15
The medical assistant should consider which of the following when selecting filing equipment?

A) Fire protection
B) Cost of space and equipment
C) Confidentiality requirements
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
16
Who is the legal owner of the information stored in a patient's record?

A) The patient
B) The physician or agency where services were provided
C) The patient's insurance company
D) Both the patient and the physician
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
17
The physical medical record belongs to the

A) patient.
B) physician or provider.
C) insurance company.
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
18
Many healthcare facilities now use voice recognition software for transcription. The system can be used to dictate which types of reports?

A) Progress notes
B) Letters
C) E-mails
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
19
The process of moving an active file to inactive status is called

A) purging.
B) indexing.
C) coding.
D) conditioning.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
20
The most frequently used follow-up method is a

A) tickler file.
B) transitory file.
C) practice management file.
D) None of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
21
The concise account of the patient's symptoms in his or her own words is the __________.

A) social history
B) history of present illness
C) chief complaint
D) diagnosis
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
22
Perhaps the most essential action for the medical assistant working with a patient and using an electronic record is to

A) make frequent eye contact with the patient and smile.
B) type in every word the patient says.
C) make sure the patient is not hiding any part of the health history.
D) sit in a chair across from the patient so that the person cannot see the screen.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
23
A rule that controls how something is done, is called

A) interoperables.
B) parameters.
C) informatics.
D) gages.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
24
What is the HIPAA privacy rule requirement for the retention of health records?

A) HIPAA does not include requirements.
B) Records must be kept for at least 10 years.
C) For at least the period of the statute of limitations for medical malpractice claims.
D) Until the minor reaches the age of majority plus the statute of limitations.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
25
The __________ diagnosis is temporary and is made before test results have been received.

A) differential
B) provisional
C) Both A and B
D) None of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
26
The type of electronic record of health-related information about a patient that conforms to nationally recognized interoperability standards and that can be created, managed, and consulted by authorized clinicians and staff from more than one healthcare organization is a(n)

A) EMH.
B) EHR.
C) EMR.
D) PHI.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
27
How are corrections made to the electronic health record?

A) Corrections can be noted by hand and entered, as long as they are initialed.
B) A new entry or addendum must be added close to the original entry with the correct information and then initialed.
C) The incorrect entry is deleted and the new one is written in.
D) The error is brought to the attention of the office manager for instructions on how to correct it.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
28
A correction to a medical record can be made by

A) drawing a line through the entry and writing the correct information.
B) whiting out the entry and writing over it.
C) rewriting the entire page of progress notes with the error corrected.
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
29
For a record to be admissible as evidence in court, the person dictating or writing the entries must be able to attest that they were true and correct at the time they were written. The best indication of this is the provider's signature or initials on the typed or EHR entry.

A) Both statements are true.
B) Both statements are false.
C) The first statement is true; the second is false.
D) The first statement is false; the second is true.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
30
Which of the following functions of an electronic record can store lists of billing codes and current procedural terminology?

A) Appointment scheduler
B) Charge capture
C) Referral management
D) Medical billing system
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
31
Who ultimately decides whether a medical record can be released?

A) The physician
B) The office manager
C) The medical assistant
D) The patient
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
32
A filing system that uses a combination of letters and numbers is said to be __________.

A) terminal digit
B) numeric
C) alphabetic
D) alphanumeric
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
33
To be granted or endowed with a particular authority or right is to be __________.

A) vested
B) involved
C) endowed
D) None of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
34
Which of the following indirect filing systems is used by a majority of large clinics and hospitals?

A) Alphabetic filing
B) Numeric filing
C) Subject filing
D) Color-coded filing
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
35
The advantages of using the color-coding filing system are the following:

A) A misfiled record is easily spotted even from a distance.
B) The use of color visually restricts the area of search for a specific record.
C) You can use either the alphabetic or numeric color-coding system.
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
36
The type of electronic record of health-related information about an individual that can be created, gathered, managed, and consulted only by authorized clinicians and staff in a single healthcare organization is a(n)

A) PHR.
B) EHR.
C) EMR.
D) PHI.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
37
Which EHR system backup is probably the least trouble and requires the least amount of hardware?

A) Online backup system
B) External hard drives
C) Full server backup
D) Thumb drive backup
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
38
__________ of an entry in a medical record is never acceptable.

A) Correction
B) Obliteration
C) Addendum
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
39
An electronic record of health-related information that can be drawn from multiple sources and is managed, shared, and controlled by the individual is a

A) EHR.
B) EMR.
C) PHR.
D) None of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
40
In a paper record, which of the following is never an acceptable method of correction to a handwritten entry?

A) Draw a line through the error.
B) Erase or use a correction fluid.
C) Insert the correction above the error.
D) Write initials or signature below the correction and date.
E) All of the above are acceptable.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
41
Most experts agree that the EHR system will help reduce medical __________.

A) errors
B) confusion
C) upkeep
D) space
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
42
A process to ensure the reliability of test results often using manufactured samples with known values is known as

A) parameter.
B) interface.
C) compliance.
D) quality control.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
43
When a patient is transferred from one facility to another, __________ of care ensures that no lapses in treatment occur and that transitions are smooth.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
44
A(n) __________ schedule is a plan for keeping and purging medical records.

A) direct
B) indirect
C) progressive
D) retention
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
45
The type of medical record organization that has observations and data categorized in sections such as; provider, laboratory, radiology, hospital, and consultations.

A) Source-oriented
B) Problem-oriented
C) Alphabetic
D) Reverse-chronologic
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
46
The EHR system should be backed up __________.

A) hourly
B) daily
C) weekly
D) monthly
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
47
Charge capture relates to charges for missed appointments.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
48
The software of an EHR system can be designed to be compatible with a medical specialty office, such as pediatrics or oncology.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
49
The EHR system is not capable of telling whether a certain procedure matches a specific diagnosis code.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
50
Information contained in an electronic health record usually can be accessed from several different physical places.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
51
The EHR system's __________ component allows the physician's staff to communicate with and send claims electronically to insurance companies.

A) medical billing
B) charge capture
C) eligibility verification
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
52
Using EHRs for e-prescribing and CPOE will meet the requirements of

A) HIPAA.
B) Affordable Care Act.
C) meaningful use.
D) OSHA.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
53
The type of medical record organization that has the following four components; database, problem list, treatment plan, progress notes.

A) Source-oriented
B) Problem-oriented
C) Alphabetic
D) Reverse-chronologic
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
54
Very little statistical information can be gleaned from an EHR system.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
55
The patient portals can allow patients to set their own appointments using the internet.
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
56
PHI stands for

A) private health information.
B) past health information.
C) protected health information.
D) None of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
57
A process of electronic data entry of the provider's instructions for the treatment of patients is called _______________.

A) EMR
B) PHI
C) CPOE
D) All of the above
Unlock Deck
Unlock for access to all 57 flashcards in this deck.
Unlock Deck
k this deck
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Unlock for access to all 57 flashcards in this deck.