Deck 13: Collaboration Information Systems for Decision Making

Question 1

Being informed is considered the most fundamental collaboration purpose because ________.

A)individuals can construct different perceptions of the same data
B)all the members of a team usually perceive information in the same way
C)members will be able to avoid critical feedback
D)conflicting ideas can be eliminated

Answer 1

A

Question 2

Differentiate between cooperation and collaboration with examples.

Answer 2

Cooperation is defined as a group of people working together, all doing essentially the same type of work, to accomplish a job.Collaboration is defined as a group of people working together to achieve a common goal via a process of feedback and iteration.
For example, when a group of five students is given an assignment, they will break it up into five pieces, work to accomplish their piece independently, and then merge their independent work for grading by the professor.Using this practice, the students work cooperatively as a group.
In contrast, when students work collaboratively, they set forth an initial idea or work product, provide feedback to one another on those ideas or products, and then revise in accordance with feedback.

Question 3

________ decisions are those that support day-to-day activities, such as the number of widgets to order from a particular vendor.

A)Managerial
B)Tactical
C)Strategic
D)Operational

Answer 3

D

Question 4

Explain the three primary criteria for successful collaboration.

Question 5

Which of the following should be avoided for a collaboration to be successful?

A)replying to the criticisms offered by different members in the group
B)giving different perceptions of the topics under discussion
C)giving critical feedback against other members of a group
D)giving critical feedback that leads to distrust among group members

Question 6

Which of the following should be followed for an effective collaboration?

A)Iterations should be avoided for the smooth functioning of a collaborative process.
B)Group members should never be critical, or give each other negative feedback.
C)Multiple iterations and feedback should be used to improve collaboration.
D)Collaboration should take place at the final stage of a project to be more effective.

Question 7

________ is the first and most fundamental collaboration purpose.

A)Decision making
B)Informing
C)Managing projects
D)Experimenting

Question 8

Multiple versions of a document are created when a group of people collaboratively work on it to achieve a common goal.

Question 9

Judy heads the marketing department, which has the maximum number of employees in her organization.To improve the efficiency of the employees, Judy forms ten teams and gives each one a different target.At the end of the quarter, the most successful team would be chosen and awarded.Which of the following primary criteria should Judy use to judge the success of the teams?

A)changes in organizational structure
B)growth in team capacity
C)working in a series of stages
D)meaningful and satisfying experience

Question 10

Neal heads the sales team in his organization.He has observed a decline in the performance of a few members in the team, and needs to give them critical feedback.Which of the following should Neal keep in mind while providing feedback?

A)Make personal comments.
B)Give specific details.
C)Avoid suggestions.
D)Dominate the team.

Question 11

It is important for team members to have different ideas and opinions and to express them to each other.

Question 12

Listed below are perspectives of different people working as a team.Which of the following approaches to teamwork will provide the best results?

A)Sarah disagrees with the project plan but does not voice her opinion because she doesn't want to disrupt the functioning of the team.
B)Andrew believes that conflict is healthy for teamwork and doesn't hesitate to criticize the shortcomings of his coworkers' perceptions.
C)Caleb and Adam hold opposing political views but do not discuss their opinions while working so that other team members aren't distracted.
D)Daniel is the team leader and discourages disagreements among team members so that the project can proceed faster.

Question 13

Leo Technologies, a software firm, has appointed a team of five members to work on an important project.The project involves the development of a high security program for a client.For the project to be successful, the members need to collaborate.Which of the following steps should the members take to ensure collaboration in the team?

A)The members should resist putting forward unpopular ideas.
B)The members should avoid entering into difficult conversations.
C)The members should provide and receive critical feedback.
D)The members should be very polite and not say anything critical.

Question 14

________ is defined as a group of people working together to achieve a common goal via a process of feedback and iteration.

A)Abstract reasoning
B)Systems thinking
C)Collaboration
D)Dissolution

Question 15

A cooperative result is usually better in quality than the result of someone working alone.

Question 16

An extremely critical group cannot collaborate effectively.

Question 17

Business professionals are primarily concerned about the successful outcome of collaboration.

Question 18

Sean is in charge of setting up the new IT department at his firm.He allots the budget, and decides the number of analysts and technicians that would be required to set up the department.Sean's decisions in this case are ________.

A)behavioral
B)operational
C)managerial
D)strategic

Question 19

In collaboration, the work proceeds in a series of steps in which one person produces something, others criticize it, and then a revised version is produced.These steps are known as ________.

A)iterations
B)alternatives
C)redundancies
D)strategies

Question 20

How do group iterations and feedback provide better results than those provided by a single individual?

A)They motivate the members of a group to work on individual goals.
B)They allow individuals to put forth different perspectives.
C)They encourage the members of a group to share ideas and collaborate at the end of a project.
D)They restrict individuals from criticizing one another's perspectives.

Question 21

Decisions at the operational level tend to be unstructured.

Question 22

The first and most important task for a problem-solving collaborative group is to define the problem.

Question 23

Rochelle, a senior program analyst at Levy Inc., reschedules various tasks assigned to her subordinates in order to meet a project's new guidelines.In this case, Rochelle is in the ________ phase of project management.

A)starting
B)doing
C)planning
D)finalizing

Question 24

In project management, setting the ground rules for a project and its team is the fundamental purpose of the ________ phase.

A)finalizing
B)starting
C)executing
D)planning

Question 25

Operational decisions are always collaborative.

Question 26

Strategic decisions are almost always collaborative.

Question 27

What are the three levels of decision making?

Question 28

________ decisions are those that support broad-scope, organizational issues.

A)Strategic
B)Behavioral
C)Operational
D)Managerial

Question 29

Hanna, a project manager at Rinehart Inc., adds additional resources to a new project that has insufficient resources to meet its tight schedules.In this case, Hanna is in the ________ phase of project management.

A)planning
B)starting
C)doing
D)finalizing

Question 30

Which of the following tasks is performed during the finalizing phase of project management?

A)solving problems
B)documenting and reporting project progress
C)revising budget
D)preparing archival documents

Question 31

Which of the following tasks is performed during the starting phase of project management?

A)preparing archival documents
B)managing tasks and budget
C)establishing team rules
D)determining project schedule

Question 32

Which of the following statements is true of an unstructured decision process?

A)Collaboration is seldom required in this process.
B)Individuals use a standardized decision process to assess a situation.
C)Individuals vary in the manner in which they make decisions in this process.
D)There is an understood and accepted method for making decisions.

Question 33

Team roles, responsibilities, and authorities are established during the planning phase of project management.

Question 34

The ________ phase of project management requires a team to document its results, document information for future teams, close down the project, and disband the team.

A)finalizing
B)starting
C)doing
D)planning

Question 35

Which of the following statements is true of project data?

A)It is a part of the collaboration's work product.
B)It is data that is used to manage the project.
C)It includes schedules, tasks, budgets, and other related data about a project.
D)It is not subject to iteration and feedback.

Question 36

Based on the phases of project management, the ________ stage is characterized by defining activities, assigning personnel and budget to those activities, and determining project schedule.

A)finalizing
B)starting
C)doing
D)planning

Question 37

Explain the four phases of project management.

Question 38

Which of the following statements is true of a structured decision process?

A)There is an understood and accepted method for making such a decision.
B)Collaboration is often required in this process.
C)The nature of an underlying problem is given more importance in this type of decision-making process.
D)The decisions taken depend largely on the manner in which managers make assessments.

Question 39

Different people usually perceive a problem in the same way.

Question 40

In project management, accomplishing tasks on time is the objective of the ________ phase.

A)finalizing
B)starting
C)doing
D)planning

Question 41

Most collaboration systems are hosted on client computers.

Question 42

Differentiate between project data and project metadata.

Question 43

Schedules, tasks, budgets, and other managerial data are examples of project metadata.

Question 44

The primary function of a collaboration information system is information security.

Question 45

Which of the following collaborative activities requires tracking many versions of many documents and other work products?

A)increase in team satisfaction
B)feedback
C)promotion of team growth
D)iteration

Question 46

Which of the following collaborative activities requires providing easy-to-use and readily available multiparty communication?

A)promotion of team growth
B)feedback
C)accomplishment of task within time and budget
D)iteration