Deck 13: Work and the Economy

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Question
As the division of labour increased, social relations among workers became more hierarchical.
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Question
Unions and professional organizations create collateral labour markets.
Question
Henry Ford was the originator of the deskilling thesis.
Question
The Triangle Shirtwaist factory fire is a recent example of the poor working conditions that often accompany worker exploitation.
Question
The secondary labour market is disproportionately made up of high-skilled, well-educated workers.
Question
Computers extend and increase high levels of skill, while at the same time, computers replace low-skill jobs.
Question
The human relations style of management advocated less authoritarian leadership on the shop floor.
Question
The private ownership of property is one of the defining characteristics of capitalism.
Question
Productivity refers to the farming sector, fishing, logging, and mining.
Question
Scientific management is often used to refer to mass production, assembly-line work.
Question
Branch plants are typically set up in low-wage, low-tax nations.
Question
Women and men are entering the labour force at a similar rate today.
Question
Labour market segmentation began to develop after World War II, and continued to the present.It was a time when large business organizations emerged.
Question
A key feature of "good jobs" is the high degree of autonomy that workers often experience.
Question
The institution that organizes the production, distribution, and exchange of goods and services is the political system.
Question
Quality circles originated in the United States and Canada.
Question
Communism is the name Karl Marx gave to the classless society that, he said, is bound to develop out of capitalism.
Question
The Canadian Medical Association is an example of a labour-market shelter.
Question
Five major banks in Canada control the vast majority of all banking assets in the nation.
Question
More likely than not, deskilling is taking place in the old economy-for instance, assembly-line manufacturing.
Question
Vijay, a recent immigrant from India, has a degree in business administration and 15 years of experience.He has only been able to find work as a clerk at a car rental agency.In thinking about the barriers between primary and secondary markets, what most likely accounts for his lack of success in getting a job for which he is qualified?

A)There are too few entry-level positions in the primary labour market.
B)There are too many entry-level positions in the secondary labour market.
C)He lacks the required training and skill set for a job in the primary labour market.
D)He lacks an informal network that would link him to a primary-labour-market job.
Question
Kate started her career as an assistant professor at a small university and has quickly moved up the ranks to become an associate professor.She is looking forward to becoming a full professor before she reaches age 40.According to the labour market development model, what is the name of the setting she works within?

A)the segmented labour market
B)the primary labour market
C)the secondary labour market
D)the professional labour market
Question
Why were scientific management principles introduced into the workplace?

A)to improve worker morale
B)to increase worker autonomy
C)to increase work productivity
D)to increase worker skill levels
Question
Zoe works as a journalist, examining the employment situation in her province.She notices that the larger organizations tend to provide better pay, better benefits, and greater job security than the smaller businesses.What stage of the labour market development model is she observing?

A)worker resistance
B)labour homogenization
C)labour market segmentation
D)initial proletarianization
Question
According to the textbook, which of the following is a distinctive feature of democratic socialism?

A)five-year state plans to establish national economic activities
B)a lack of government involvement in the economy
C)significant government intervention in the market
D)a high level of public ownership
Question
Which of the following is one defining feature of corporations?

A)Corporations are taxed at the same rate as individuals.
B)Corporations are taxed at a lower rate than individuals.
C)Corporation owners are responsible for harms they cause.
D)Corporation owners are responsible for debts the corporation accrues.
Question
Because wage levels and other benefits are established by supply and demand, what type of market is the secondary labour market?

A)a free market
B)a closed market
C)a flexible market
D)a bull market
Question
Brian works a split shift at the drive-through window at a local fast food franchise.He makes minimum wage and no benefits.What type of job would the authors of the textbook argue he has?

A)a decent job
B)a dead-end job
C)an industry job
D)a market job
Question
What kind of organization is the Society of Graphic Designers of Canada most likely to be?

A)a worker cooperative
B)an expert council
C)a trade union
D)a professional association
Question
Shannon is a skilled typist who works part-time for a large "temp" agency.According to the textbook, what is Shannon most likely to experience at a higher rate than other office workers?

A)job satisfaction
B)challenging work
C)mental health issues
D)sexual harassment
Question
Who is responsible for the introduction of the assembly line into the workplace?

A)Frederick W.Taylor
B)Kenneth Thomson
C)William Gates
D)Henry Ford
Question
Of the Canadians working at or below minimum wage, what proportion work part-time?

A)one-quarter
B)one-third
C)one-half
D)two-thirds
Question
Which of the following is a distinctive feature of capitalism?

A)private ownership of Crown corporations
B)cooperation in the pursuit of collective goals
C)private ownership of property
D)public ownership of the means of production
Question
According to the deskilling thesis, what do owners stand to gain by separating "conception to execution" in the workplace?

A)productivity
B)profit
C)control
D)organization
Question
According to the textbook, which of the following is most likely to be resistant to the operation of a free market?

A)a wealthy financier
B)a small business owner
C)a physician
D)a municipal worker
Question
According to the textbook, which of the following is a major problem with the deskilling thesis?

A)It lacks an analysis of specific job categories.
B)It primarily occurs in "old economy" jobs.
C)It overlooks the bottom of the occupational hierarchy.
D)It focuses too much attention on the occupational structure as a whole.
Question
What do we call work that requires a low skill level, is poorly paid, has little autonomy and few, if any, benefits?

A)a bad job
B)dire employment
C)a straitened circumstance
D)negative work
Question
Silvio has low-wage employment where he works long hours, is regularly exposed to toxic substances, and is three times more likely to suffer an industrial illness than others in similar jobs.According to the textbook, in what industry is Silvio most likely employed?

A)auto mechanics
B)silviculture and forestry
C)electronics assembly
D)pulp and paper
Question
What do we call organizations that work to promote workers' collective interests and rights?

A)collectives
B)cooperatives
C)confederations
D)unions
Question
Which of the following principles is advocated by the human relations school of management?

A)less attention to unclear demands by workers
B)more careful selection and training of personnel
C)greater attention to corporate management
D)increased authoritarian leadership on the job
Question
Which of the following jobs is most likely to be unionized in Canada?

A)lawyer
B)hospital lab technician
C)retail clerk
D)auto mechanic
Question
What distinctive feature characterizes a communist economic system?

A)state ownership of property
B)competition in the pursuit of collective profit
C)private ownership of the military
D)a free market
Question
In the middle of the 1800s, Willie was forced to close his blacksmith shop and get work in the new textile mill.According to the stages of labour market development model, which stage does Willie's situation characterize?

A)worker resistance
B)labour homogenization
C)labour market segmentation
D)initial proletarianization
Question
In which of the following respects are unions and professional associations alike?

A)Both intervene with governments to promote secondary labour.
B)Both bargain for collective agreements for their members.
C)Both oppose the creation of non-standard work.
D)Both act as labour-market shelters from loss of jobs and pay cuts.
Question
Kristin is a policy analyst for the provincial government.Which sector of the economy is she engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
Question
Janet and her partner Sylvie have an organic farm.They sell vegetables in the summer at the local farmers' market and run a "brown box" program in the winter, delivering vegetables to local subscribers' doorsteps.Which sector of the economy are Janet and Silvie engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
Question
Carlos is a recent immigrant from Guatemala, and he works most of the year in construction.When construction slows down in the winter, he plays music at a local lounge.According to the labour market development model, what is the name of the setting he works within?

A)the primary labour market
B)the secondary labour market
C)the segmented labour market
D)the proletarian labour market
Question
What do we call work that requires a high level of education, is highly paid, has a high level of autonomy, and has possibilities for promotion?

A)positive work
B)superior employment
C)a quality occupation
D)a good job
Question
The largest concessions to workers have been made in nations with the highest proportion of which of the following types of workers?

A)young workers
B)professional workers
C)unionized workers
D)technological workers
Question
According to Ester Reiter's research on fast-food workers in Toronto, what were the workers trained to do?

A)to make the best food possible regardless of the ingredients available
B)to continue smiling regardless of how obnoxious customers may be
C)to advance their careers in the industry by undercutting other workers
D)to provide only mediocre service to elderly customers and youth
Question
In 2013, approximately what proportion of Canadian workers were part-time employees?

A)one-fifth
B)one-quarter
C)one-third
D)one-half
Question
Harbinder is a lawyer for a busy Toronto law firm.How much of Canada's population is engaged in the same sector of the economy as she is?

A)one-quarter
B)one-third
C)one-half
D)three-quarters
Question
There are a number of reasons why the increase in part-time work in Canada may not be problematic.Which of the following reflects one of these reasons?

A)Some people wish to work part-time and can afford to do so.
B)Some people require a consistent and stable work schedule.
C)Some people move from job to job as a means of advancing their careers.
D)Some people enjoy the challenge of holding several part-time jobs at once.
Question
Over the final third of the twentieth century, what is believed to be responsible for speeding the pace of change from the industrial to postindustrial economies?

A)Fordism
B)Taylorism
C)computer technology
D)scientific management
Question
One outcome of the introduction of computers to the workplace is a reduction in which of the following?

A)the number of bad jobs
B)the quality of bad jobs
C)the number of good jobs
D)the quality of good jobs
Question
Connie and her daughters all work in a salmon processing plant on the north coast of British Columbia.Which sector of the economy are they engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
Question
Which of the following is the fastest-growing category of part-time workers?

A)underage part-time workers
B)involuntary part-time workers
C)white-collar part-time workers
D)previously retired part-time workers
Question
Which of the following is linked to increased rates of substance abuse, stress, aggression, and depression in Canada?

A)the increased time pressure that many workers experience
B)the awful working conditions that accompany primary-labour-market jobs
C)the humiliating effects of working in secondary-labour-market jobs
D)the inability for people to find even minimum-wage employment
Question
Jessie has a position as a front-counter worker at a fast-food chain.She often endures putdowns by older customers and ridicule by teens who go to the same school as her.Based on Reiter's research, how will Jessie most likely respond to these humiliations?

A)walk off the job
B)yell at the customers
C)smile at the customers
D)invite the customers to talk to management
Question
Daniel sits on the board of directors for a marketing corporation, a diamond exploration company, and a grocery chain.What do we call the situation he is in?

A)conglomerates
B)oligopolies
C)corporations
D)interlocking directorates
Question
A number of occupations in Canada have associations that license people working in the field, and only those in good standing with their associations get to use the occupational title and perform work in that field.What term best describes the effect of these licensing practices?

A)job-restrictive associations
B)occupational havens
C)labour-market shelters
D)limited-access shelters
Question
The question of whether free or regulated markets are better for society lies at the heart of much scholarly controversy.Why do many economic sociologists find this division too simplistic?

A)Regulation is not an either/or issue but a matter of degree.
B)Markets are regulated in the same way for all groups.
C)The costs and benefits of regulation are distributed in one way.
D)Some markets are neither free nor regulated.
Question
What percentage of Canadian workers are employed in organizations that have more than 500 employees?

A)5
B)10
C)15
D)20
Question
David is a member of the Cree First Nation, and he has found work as a welder's helper on the oil pipeline in Northern Alberta.According to the labour market development model, what is the name of the setting he works within?

A)the segmented labour market
B)the primary labour market
C)the secondary labour market
D)the proletarian labour market
Question
Which sector of the economy is manufacturing part of?

A)the social reproduction sector
B)the primary sector
C)the secondary sector
D)the tertiary sector
Question
What do we call the German system that grants workers input into an organization's overall business strategy?

A)Taylorism
B)Fordism
C)codetermination
D)unionization
Question
Regarding the importance of skilled labour in the current economy, what did Braverman and Zuboff do in their analyses?

A)They underestimated it.
B)They exaggerated it.
C)They ignored it.
D)They made it central to their analyses.
Question
Kristin is a computer programmer for the provincial government.Which sector of the economy is she engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
Question
According to the textbook, how many paid vacation days are guaranteed to workers annually in Canada?

A)0
B)5
C)10
D)15
Question
Because wage levels and other benefits are established by the forces of supply and demand, as well as by the power of those employed in it, what type of market is the primary labour market?

A)a free market
B)a closed market
C)a flexible market
D)a regulated market
Question
What happened to the rate of part-time workers in Canada between 1976 and 2013?

A)It decreased by one-third.
B)It decreased by one-half.
C)It more than doubled.
D)It more than tripled.
Question
What do we call people who have had extensive educations in highly specialized fields and enjoy a high degree of autonomy at work?

A)professionals
B)gatekeepers
C)bourgeoisie
D)practitioners
Question
Which sector of the economy is agriculture part of?

A)the social reproduction sector
B)the primary sector
C)the secondary sector
D)the tertiary sector
Question
Which of the following was credited with gains made in quality and productivity in the North American auto industry in the 1980s and 1990s?

A)scientific management practices
B)authoritarian management practices
C)broader-based unionization
D)worker participation programs
Question
Which of the following did the "human relations" school of management do?

A)It introduced joint or cooperative business ownership.
B)It emphasized more efficient means of organizing work.
C)It showed that workers are not motivated by wages alone.
D)It pushed managers to reintroduce scientific management.
Question
According to the textbook, why do youth in particular have a difficult time accepting ridicule and humiliation in the workplace?

A)Their personal values are contradicted by this treatment.
B)They have grown up in an anti-bullying culture.
C)They have been socialized to engage mainly in actions that boost self-esteem.
D)They have little ability to cope with workplace pressure.
Question
Who introduced scientific management principles into the workplace?

A)Frederick W.Taylor
B)Kenneth Thomson
C)William Gates
D)Henry Ford
Question
Alfred produces the parts for a very specialized piece of machinery and then sells them to a supplier.Which societal institution is Alfred engaged in with his activities?

A)the family
B)the state
C)the law
D)the economy
Question
Who developed the deskilling thesis?

A)John Lie
B)Shoshana Zuboff
C)Harry Braverman
D)David Gordon
Question
Selena works part-time at a grocery store and is hoping to gain enough hours to reach full-time status so she can both pay her rent and eat.What kind of worker is Selena?

A)a tertiary sector part-time worker
B)a white-collar part-time worker
C)an involuntary part-time worker
D)an anti-part-time worker
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Deck 13: Work and the Economy
1
As the division of labour increased, social relations among workers became more hierarchical.
True
2
Unions and professional organizations create collateral labour markets.
False
3
Henry Ford was the originator of the deskilling thesis.
False
4
The Triangle Shirtwaist factory fire is a recent example of the poor working conditions that often accompany worker exploitation.
Unlock Deck
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Unlock Deck
k this deck
5
The secondary labour market is disproportionately made up of high-skilled, well-educated workers.
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
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k this deck
6
Computers extend and increase high levels of skill, while at the same time, computers replace low-skill jobs.
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
7
The human relations style of management advocated less authoritarian leadership on the shop floor.
Unlock Deck
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k this deck
8
The private ownership of property is one of the defining characteristics of capitalism.
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k this deck
9
Productivity refers to the farming sector, fishing, logging, and mining.
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k this deck
10
Scientific management is often used to refer to mass production, assembly-line work.
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k this deck
11
Branch plants are typically set up in low-wage, low-tax nations.
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12
Women and men are entering the labour force at a similar rate today.
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13
Labour market segmentation began to develop after World War II, and continued to the present.It was a time when large business organizations emerged.
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k this deck
14
A key feature of "good jobs" is the high degree of autonomy that workers often experience.
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15
The institution that organizes the production, distribution, and exchange of goods and services is the political system.
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16
Quality circles originated in the United States and Canada.
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17
Communism is the name Karl Marx gave to the classless society that, he said, is bound to develop out of capitalism.
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18
The Canadian Medical Association is an example of a labour-market shelter.
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19
Five major banks in Canada control the vast majority of all banking assets in the nation.
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20
More likely than not, deskilling is taking place in the old economy-for instance, assembly-line manufacturing.
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k this deck
21
Vijay, a recent immigrant from India, has a degree in business administration and 15 years of experience.He has only been able to find work as a clerk at a car rental agency.In thinking about the barriers between primary and secondary markets, what most likely accounts for his lack of success in getting a job for which he is qualified?

A)There are too few entry-level positions in the primary labour market.
B)There are too many entry-level positions in the secondary labour market.
C)He lacks the required training and skill set for a job in the primary labour market.
D)He lacks an informal network that would link him to a primary-labour-market job.
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k this deck
22
Kate started her career as an assistant professor at a small university and has quickly moved up the ranks to become an associate professor.She is looking forward to becoming a full professor before she reaches age 40.According to the labour market development model, what is the name of the setting she works within?

A)the segmented labour market
B)the primary labour market
C)the secondary labour market
D)the professional labour market
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k this deck
23
Why were scientific management principles introduced into the workplace?

A)to improve worker morale
B)to increase worker autonomy
C)to increase work productivity
D)to increase worker skill levels
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
24
Zoe works as a journalist, examining the employment situation in her province.She notices that the larger organizations tend to provide better pay, better benefits, and greater job security than the smaller businesses.What stage of the labour market development model is she observing?

A)worker resistance
B)labour homogenization
C)labour market segmentation
D)initial proletarianization
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
25
According to the textbook, which of the following is a distinctive feature of democratic socialism?

A)five-year state plans to establish national economic activities
B)a lack of government involvement in the economy
C)significant government intervention in the market
D)a high level of public ownership
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
26
Which of the following is one defining feature of corporations?

A)Corporations are taxed at the same rate as individuals.
B)Corporations are taxed at a lower rate than individuals.
C)Corporation owners are responsible for harms they cause.
D)Corporation owners are responsible for debts the corporation accrues.
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
27
Because wage levels and other benefits are established by supply and demand, what type of market is the secondary labour market?

A)a free market
B)a closed market
C)a flexible market
D)a bull market
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
28
Brian works a split shift at the drive-through window at a local fast food franchise.He makes minimum wage and no benefits.What type of job would the authors of the textbook argue he has?

A)a decent job
B)a dead-end job
C)an industry job
D)a market job
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
29
What kind of organization is the Society of Graphic Designers of Canada most likely to be?

A)a worker cooperative
B)an expert council
C)a trade union
D)a professional association
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
30
Shannon is a skilled typist who works part-time for a large "temp" agency.According to the textbook, what is Shannon most likely to experience at a higher rate than other office workers?

A)job satisfaction
B)challenging work
C)mental health issues
D)sexual harassment
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
31
Who is responsible for the introduction of the assembly line into the workplace?

A)Frederick W.Taylor
B)Kenneth Thomson
C)William Gates
D)Henry Ford
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
32
Of the Canadians working at or below minimum wage, what proportion work part-time?

A)one-quarter
B)one-third
C)one-half
D)two-thirds
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
33
Which of the following is a distinctive feature of capitalism?

A)private ownership of Crown corporations
B)cooperation in the pursuit of collective goals
C)private ownership of property
D)public ownership of the means of production
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
34
According to the deskilling thesis, what do owners stand to gain by separating "conception to execution" in the workplace?

A)productivity
B)profit
C)control
D)organization
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
35
According to the textbook, which of the following is most likely to be resistant to the operation of a free market?

A)a wealthy financier
B)a small business owner
C)a physician
D)a municipal worker
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
36
According to the textbook, which of the following is a major problem with the deskilling thesis?

A)It lacks an analysis of specific job categories.
B)It primarily occurs in "old economy" jobs.
C)It overlooks the bottom of the occupational hierarchy.
D)It focuses too much attention on the occupational structure as a whole.
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
37
What do we call work that requires a low skill level, is poorly paid, has little autonomy and few, if any, benefits?

A)a bad job
B)dire employment
C)a straitened circumstance
D)negative work
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
38
Silvio has low-wage employment where he works long hours, is regularly exposed to toxic substances, and is three times more likely to suffer an industrial illness than others in similar jobs.According to the textbook, in what industry is Silvio most likely employed?

A)auto mechanics
B)silviculture and forestry
C)electronics assembly
D)pulp and paper
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
39
What do we call organizations that work to promote workers' collective interests and rights?

A)collectives
B)cooperatives
C)confederations
D)unions
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
40
Which of the following principles is advocated by the human relations school of management?

A)less attention to unclear demands by workers
B)more careful selection and training of personnel
C)greater attention to corporate management
D)increased authoritarian leadership on the job
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
41
Which of the following jobs is most likely to be unionized in Canada?

A)lawyer
B)hospital lab technician
C)retail clerk
D)auto mechanic
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
42
What distinctive feature characterizes a communist economic system?

A)state ownership of property
B)competition in the pursuit of collective profit
C)private ownership of the military
D)a free market
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
43
In the middle of the 1800s, Willie was forced to close his blacksmith shop and get work in the new textile mill.According to the stages of labour market development model, which stage does Willie's situation characterize?

A)worker resistance
B)labour homogenization
C)labour market segmentation
D)initial proletarianization
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
44
In which of the following respects are unions and professional associations alike?

A)Both intervene with governments to promote secondary labour.
B)Both bargain for collective agreements for their members.
C)Both oppose the creation of non-standard work.
D)Both act as labour-market shelters from loss of jobs and pay cuts.
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
45
Kristin is a policy analyst for the provincial government.Which sector of the economy is she engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
46
Janet and her partner Sylvie have an organic farm.They sell vegetables in the summer at the local farmers' market and run a "brown box" program in the winter, delivering vegetables to local subscribers' doorsteps.Which sector of the economy are Janet and Silvie engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
47
Carlos is a recent immigrant from Guatemala, and he works most of the year in construction.When construction slows down in the winter, he plays music at a local lounge.According to the labour market development model, what is the name of the setting he works within?

A)the primary labour market
B)the secondary labour market
C)the segmented labour market
D)the proletarian labour market
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48
What do we call work that requires a high level of education, is highly paid, has a high level of autonomy, and has possibilities for promotion?

A)positive work
B)superior employment
C)a quality occupation
D)a good job
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k this deck
49
The largest concessions to workers have been made in nations with the highest proportion of which of the following types of workers?

A)young workers
B)professional workers
C)unionized workers
D)technological workers
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Unlock for access to all 148 flashcards in this deck.
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k this deck
50
According to Ester Reiter's research on fast-food workers in Toronto, what were the workers trained to do?

A)to make the best food possible regardless of the ingredients available
B)to continue smiling regardless of how obnoxious customers may be
C)to advance their careers in the industry by undercutting other workers
D)to provide only mediocre service to elderly customers and youth
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
51
In 2013, approximately what proportion of Canadian workers were part-time employees?

A)one-fifth
B)one-quarter
C)one-third
D)one-half
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
52
Harbinder is a lawyer for a busy Toronto law firm.How much of Canada's population is engaged in the same sector of the economy as she is?

A)one-quarter
B)one-third
C)one-half
D)three-quarters
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
53
There are a number of reasons why the increase in part-time work in Canada may not be problematic.Which of the following reflects one of these reasons?

A)Some people wish to work part-time and can afford to do so.
B)Some people require a consistent and stable work schedule.
C)Some people move from job to job as a means of advancing their careers.
D)Some people enjoy the challenge of holding several part-time jobs at once.
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
54
Over the final third of the twentieth century, what is believed to be responsible for speeding the pace of change from the industrial to postindustrial economies?

A)Fordism
B)Taylorism
C)computer technology
D)scientific management
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
55
One outcome of the introduction of computers to the workplace is a reduction in which of the following?

A)the number of bad jobs
B)the quality of bad jobs
C)the number of good jobs
D)the quality of good jobs
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
56
Connie and her daughters all work in a salmon processing plant on the north coast of British Columbia.Which sector of the economy are they engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
57
Which of the following is the fastest-growing category of part-time workers?

A)underage part-time workers
B)involuntary part-time workers
C)white-collar part-time workers
D)previously retired part-time workers
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
58
Which of the following is linked to increased rates of substance abuse, stress, aggression, and depression in Canada?

A)the increased time pressure that many workers experience
B)the awful working conditions that accompany primary-labour-market jobs
C)the humiliating effects of working in secondary-labour-market jobs
D)the inability for people to find even minimum-wage employment
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
59
Jessie has a position as a front-counter worker at a fast-food chain.She often endures putdowns by older customers and ridicule by teens who go to the same school as her.Based on Reiter's research, how will Jessie most likely respond to these humiliations?

A)walk off the job
B)yell at the customers
C)smile at the customers
D)invite the customers to talk to management
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
60
Daniel sits on the board of directors for a marketing corporation, a diamond exploration company, and a grocery chain.What do we call the situation he is in?

A)conglomerates
B)oligopolies
C)corporations
D)interlocking directorates
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
61
A number of occupations in Canada have associations that license people working in the field, and only those in good standing with their associations get to use the occupational title and perform work in that field.What term best describes the effect of these licensing practices?

A)job-restrictive associations
B)occupational havens
C)labour-market shelters
D)limited-access shelters
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
62
The question of whether free or regulated markets are better for society lies at the heart of much scholarly controversy.Why do many economic sociologists find this division too simplistic?

A)Regulation is not an either/or issue but a matter of degree.
B)Markets are regulated in the same way for all groups.
C)The costs and benefits of regulation are distributed in one way.
D)Some markets are neither free nor regulated.
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
63
What percentage of Canadian workers are employed in organizations that have more than 500 employees?

A)5
B)10
C)15
D)20
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
64
David is a member of the Cree First Nation, and he has found work as a welder's helper on the oil pipeline in Northern Alberta.According to the labour market development model, what is the name of the setting he works within?

A)the segmented labour market
B)the primary labour market
C)the secondary labour market
D)the proletarian labour market
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
65
Which sector of the economy is manufacturing part of?

A)the social reproduction sector
B)the primary sector
C)the secondary sector
D)the tertiary sector
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
66
What do we call the German system that grants workers input into an organization's overall business strategy?

A)Taylorism
B)Fordism
C)codetermination
D)unionization
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
67
Regarding the importance of skilled labour in the current economy, what did Braverman and Zuboff do in their analyses?

A)They underestimated it.
B)They exaggerated it.
C)They ignored it.
D)They made it central to their analyses.
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
68
Kristin is a computer programmer for the provincial government.Which sector of the economy is she engaged in?

A)the primary sector
B)the secondary sector
C)the tertiary sector
D)the social reproduction sector
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
69
According to the textbook, how many paid vacation days are guaranteed to workers annually in Canada?

A)0
B)5
C)10
D)15
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
70
Because wage levels and other benefits are established by the forces of supply and demand, as well as by the power of those employed in it, what type of market is the primary labour market?

A)a free market
B)a closed market
C)a flexible market
D)a regulated market
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
71
What happened to the rate of part-time workers in Canada between 1976 and 2013?

A)It decreased by one-third.
B)It decreased by one-half.
C)It more than doubled.
D)It more than tripled.
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
72
What do we call people who have had extensive educations in highly specialized fields and enjoy a high degree of autonomy at work?

A)professionals
B)gatekeepers
C)bourgeoisie
D)practitioners
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
73
Which sector of the economy is agriculture part of?

A)the social reproduction sector
B)the primary sector
C)the secondary sector
D)the tertiary sector
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
74
Which of the following was credited with gains made in quality and productivity in the North American auto industry in the 1980s and 1990s?

A)scientific management practices
B)authoritarian management practices
C)broader-based unionization
D)worker participation programs
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
75
Which of the following did the "human relations" school of management do?

A)It introduced joint or cooperative business ownership.
B)It emphasized more efficient means of organizing work.
C)It showed that workers are not motivated by wages alone.
D)It pushed managers to reintroduce scientific management.
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
76
According to the textbook, why do youth in particular have a difficult time accepting ridicule and humiliation in the workplace?

A)Their personal values are contradicted by this treatment.
B)They have grown up in an anti-bullying culture.
C)They have been socialized to engage mainly in actions that boost self-esteem.
D)They have little ability to cope with workplace pressure.
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
77
Who introduced scientific management principles into the workplace?

A)Frederick W.Taylor
B)Kenneth Thomson
C)William Gates
D)Henry Ford
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
78
Alfred produces the parts for a very specialized piece of machinery and then sells them to a supplier.Which societal institution is Alfred engaged in with his activities?

A)the family
B)the state
C)the law
D)the economy
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
79
Who developed the deskilling thesis?

A)John Lie
B)Shoshana Zuboff
C)Harry Braverman
D)David Gordon
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Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
80
Selena works part-time at a grocery store and is hoping to gain enough hours to reach full-time status so she can both pay her rent and eat.What kind of worker is Selena?

A)a tertiary sector part-time worker
B)a white-collar part-time worker
C)an involuntary part-time worker
D)an anti-part-time worker
Unlock Deck
Unlock for access to all 148 flashcards in this deck.
Unlock Deck
k this deck
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Unlock Deck
Unlock for access to all 148 flashcards in this deck.