Deck 10: Relating to Others: Communicating in a Diverse World

Question 1

The successfully intelligent response to discrimination and hate and the next step toward cultural competence is to gather __________.

Answer 1

knowledge

Question 2

Finding a community of people with similar interests in positive activities is important because

A)they will inspire personal growth,support healthy relationships,and provide a sense of belonging.
B)they will offer protection from hate crimes.
C)it is easier to share your negative attitudes with people of like minds.
D)you may need to use them later for letters of recommendation.
Fill in the Blank
Insert the word or phrase that BEST completes the sentence.

Answer 2

they will inspire personal growth,support healthy relationships,and provide a sense of belonging.

Question 3

Information that is offered supportively and contains useful suggestions for improvement is best described as ____________ criticism.

Answer 3

constructive

Question 4

Which communication style is clearest and most productive?

A)assertive
B)aggressive
C)passive
D)authoritative

Question 5

To what categories do federal discrimination laws apply?

A)race,creed,color,age,gender,religion
B)marital status,pregnancy,disabilities,health
C)hobbies,interests,and musical tastes
D)a and b

Question 6

Assuming that all members of a particular group look or think alike is an example of

A)stereotyping.
B)stereotype vulnerability.
C)discrimination.
D)diversity.

Question 7

__________ is the variety that occurs in every aspect of humanity,involving both visible and invisible characteristics.

Question 8

What most strongly influences a first impression?

A)nonverbal elements
B)the words with which you introduce yourself
C)choice of clothing
D)cultural differences

Question 9

What would be the best response if someone were criticizing you?

A)Evaluate the criticism for truthfulness.
B)Calmly walk away from the person.
C)Tell that person about his or her faults.
D)Tell others about that person's faults.

Question 10

According to the text,a person who delivers structured messages,appreciates practical tasks,and uses concrete terms has what type of communication style?

A)Organizer-dominant
B)Thinker-dominant
C)Adventurer-dominant
D)Giver-dominant

Question 11

Nonverbal communication signals include all EXCEPT

A)tone of voice.
B)word choice.
C)eye contact.
D)posture.

Question 12

Prejudice is

A)denying others opportunities because of perceived differences.
B)not seeking out unique differences in individuals.
C)jealousy and fear of failure.
D)a preconceived opinion formed without sufficient knowledge.

Question 13

Which is an example of the kind of diversity you may encounter in your everyday life?

A)a student who,like his twin brother,excels at science but prefers to learn new information in a "hands-on" way
B)a nurse at the hospital who recently has emigrated from the Czech Republic
C)a deaf student in your English class who struggles with the articles "a," "an," and "the" because they are not used in American Sign Language
D)all of the above.

Question 14

A pre-conceived judgment or opinion is called __________ .

Question 15

What is NOT a good suggestion for effectively communicating across cultures?

A)Pay attention to what seems appropriate in conversations.
B)Avoid slang expressions when speaking with someone struggling with your language.
C)Assume your message will be understood clearly without evaluating the culture.
D)Be patient.

Question 16

What might be one good way to communicate with a thinker-dominant communicator?

A)Emphasize the emotional side of an idea.
B)Focus on a creative idea.
C)Put the message in writing via a memo or e-mail.
D)Encourage closeness and personal connections.

Question 17

Valuing diversity is respecting and appreciating ____________ among and within people.

Question 18

What is constructive criticism?

A)supportive suggestions for improvement
B)statements about what went wrong and how you failed
C)developing a critical argument
D)both b and c

Question 19

Which is NOT an example of discrimination?

A)being fired from a job because of an accent
B)not being hired because of a pregnancy
C)not being picked up by a cab because of skin color
D)thinking that your group is better than all other groups

Question 20

What is a positive outcome of valuing diversity?

A)more people to pull the weight of a group project
B)heightened ability to analyze how people relate to one another
C)more developed ability to connect with others
D)both b and c

Question 21

A(n)__________ __________ is manifested by prejudice and often directed at racial,ethnic,and religious minorities and homosexuals.

Question 22

__________ occurs when people deny others opportunities because of their perceived differences.

Question 23

Any sexual activity during a date that is against one partner's will constitutes __________ __________.

Question 24

In ___________ cultures,communication is linked primarily to words and to the explicit messages sent through those words.

Question 25

Effective ___________ is one key component in helping people of all cultures understand one another and make connections.