Deck 2: Environmental Context: Globalization, diversity, and Ethics

Question 1

While diversity may add value,it does not really contribute to the firm's competitive advantage.

Answer 1

False

Question 2

According to the head of Brunswick Corporation,there are a large number of people possessing global leadership capabilities.

Answer 2

False

Question 3

The foundation and point of departure for creating and effectively managing diversity is the development of a truly multicultural organization.

Answer 3

True

Question 4

Germans on an average are more obedient than their U.S.counterparts.

Question 5

Women were similar to men on perceptions involving a hostile work environment and derogatory attitudes toward women.

Question 6

Redefining the organization goes beyond being just proactively antiracist and antisexist.

Question 7

A proactive,affirmative action approach with respect to aggressively hiring women and minorities will result in a more talented,and capable workforce for organizations.

Question 8

In Japan a performance based incentive system providing a weekly bonus to the best worker is welcomed.

Question 9

Cultures around the world impact the organizational behavior of managers and employees in similar ways.

Question 10

At the heart of the learning process for managers to effectively deal with diversity,is communication.

Question 11

Diversity still plays a role of a "tack on" in the study of organizational behavior in today's work place.

Question 12

Scientific analysis is used to ensure that pencil-and-paper tests are not biased.

Question 13

Exclusionary organizations do not exist anymore.

Question 14

A typical U.S.management leadership style is more effective around the world compared to an autocratic leadership style.

Question 15

Cultural diversity is a natural by-product for firms going international.

Question 16

According to Thomas Friedman,the first phase of globalization was characterized by companies globalizing.

Question 17

If carefully studied and objectively analyzed,most firms would still not be classified as being a multicultural organization.

Question 18

Most women have broken the "glass ceiling" to become CEO's,board of directors,and corporate officers of large organizations.

Question 19

Most tests traditionally used in selection and evaluation are not suited or valid for a diverse workforce.

Question 20

Club organizations get around the laws by hiring and promoting women and minorities with an unbiased attitude.

Question 21

Which of the following is true of the way diversity issues are beginning to be treated by organizations today?

A) It is treated primarily as a legal issue.
B) It is a reality to build on to make a stronger enterprise.
C) It is a government enforced cost of doing business.
D) It is an afterthought in the study of organizational behavior.

Question 22

Which of the following organizations directly violate discrimination laws?

A) Club organization
B) Redefining organization
C) Compliance organization
D) Exclusionary organization

Question 23

) Which of the following is NOT a major reason for increasing diversity?

A) Competitive pressures
B) Legislation and Lawsuits
C) Decreasing bottom-line
D) Increase in international business

Question 24

Identify the third stage of evolution of organizations leading up to the formation of a multicultural organization.

A) Exclusionary organization
B) Compliance organization
C) Affirmative action organization
D) Club organization

Question 25

In which of the following types of organization,the strategy is more of meeting the letter of the laws,not the spirit.

A) Exclusionary organization
B) Club organization
C) Compliance organization
D) Redefining organization

Question 26

This law at first increased the mandatory retirement age from 65 to 70,but was later amended to eliminate an upper age limit completely.

A) Age Discrimination Act of 1978.
B) Age Amendment Act of 1978.
C) Age Abolishment Act of 1978.
D) Age Accountability Act of 1978.

Question 27

_____ is defined as a set of individual attributes that enable an individual to influence individuals,groups,and organizations from diverse social/cultural/institutional systems.

A) Cultural group
B) Diversification
C) Global mindset
D) Nuances

Question 28

Which of the following is characterized by an examination of all activities for the purpose of evaluating their impact on all employees' opportunity to both participate in and contribute to their own and the firm's growth and success?

A) Club organization
B) Compliance organization
C) Multicultural organization
D) Redefining organization

Question 29

The Family and Medical Leave Act of 1993 allows employees to take up to _____ weeks of unpaid leave for family or medical reasons each year.

A) 15 weeks
B) 8 weeks
C) 90 days
D) 12 weeks

Question 30

Which of the following organization is characterized by an ongoing commitment to eliminate social oppression and promote dignity and respect for everyone throughout the organization?

A) Multicultural organization
B) Redefining organization
C) Club organization
D) Compliance organization

Question 31

According to the text,all of the following have had dramatic effect on the study and application of management and organizational behavior EXCEPT:

A) globalization.
B) environmental issues.
C) diversity.
D) social issues.

Question 32

Ethics needs theory-building and basic research in the study of organizational behavior.

Question 33

A mentor is a trusted counselor,coach,or advisor who provides advice and assistance.

Question 34

Which organization is the furthest from a multicultural organization?

A) Club organization
B) Compliance organization
C) Exclusionary organization
D) Redefined organization

Question 35

Peer pressure can lead people to behave unethically.

Question 36

There is no significant relationship between corporate social performance and bottom-line results.

Question 37

Awareness training alone is imperative to shift perceptions and bring about behavioral change.

Question 38

Parents who want to return to work on a part-time basis,have found compressed workweeks to be an attractive employment alternative.

Question 39

Which of the following organization technically gets around the laws by hiring and promoting only those women and minorities who are deemed to have the "right" credentials and perspectives?

A) Compliance organization
B) Club organization
C) Redefining organization
D) Multicultural organization

Question 40

Which of the following organization is closest to being a multicultural organization?

A) Compliance organization
B) Club organization
C) Exclusionary organization
D) Redefining organization

Question 41

According to the text,which of the following alternative work schedule arrangements have been widely used in Europe?

A) Compressed workweek
B) Flextime
C) Telecommuting
D) Job sharing

Question 42

Danny works in an organization that implements only compressed workweek as a work/family program.Danny's work time is typically 9a.m-5p.m.i.e.a 40 hours workweek spread over 5 days.Danny has to liberty to:

A) work for 35 hours in a week and compensate by working 45 hours the next week.
B) work for 30 hours in a week and ask his wife,Kate,who is also an employee of the same organization,to work for 50 hours and compensate for him.
C) work for 10 hours each day for only 4 days a week.
D) go to work anytime of the day.

Question 43

) These include legal and financial planning assistance,discounts with local merchants,group auto and home owners insurance,and fleet arrangements for auto purchases.

A) Group purchase programs
B) Casual day programs
C) Convenience benefits
D) Health promotion benefits

Question 44

Ethical concerns relating to the protection of the environment is also called:

A) environmental issues.
B) environ-friendly issues.
C) green or sustainability issues.
D) geo-centric issues.

Question 45

This is a process that ensures that tests are equivalent across cultures and can be used when pencil-and-paper tests are used.

A) Scientific norming
B) Scientific storming
C) Scientific performing
D) Scientific adjourning

Question 46

Becoming overly protective and encasing the employee into a "glass bubble" is a problem associated with which of the following techniques of managing diversity?

A) Training
B) Work/Family programs
C) Mentoring
D) Tests

Question 47

) Which of the following refers to on-site services such as dry cleaning,ATM machines,postal services,and video rentals?

A) Adoption benefits
B) Group purchase programs
C) Convenience benefits
D) Casual day programs

Question 48

The social cognitive model for ethics proposed by Stajkovic and Luthans uses national cultures as the social foundation of various factors that interact to influence the perception of ethical standards and actual ethical behavior across cultures.These factors include all of the following EXCEPT:

A) institutional factors.
B) environmental factors.
C) organizational factors.
D) personal factors.

Question 49

Which of the following is a major problem in diversity training?

A) Employees interest
B) Top-management support
C) Transfer problem
D) Finding effective trainers

Question 50

In an interview for the position of a sales executive,which of the following techniques would be most effective to identify whether the applicant has the necessary skills for the job?

A) General aptitude test
B) Stress interview
C) Panel interview
D) Role-playing exercise

Question 51

Awareness training:

A) is used as supplements to other forms of training.
B) is valuable to shift perceptions.
C) leads to behavioral change.
D) is often employed as icebreakers to get diversity training sessions started.

Question 52

_____ tests help prevent diversity bias.

A) General aptitude
B) Knowledge
C) Job-specific
D) Intelligence

Question 53

It was found that work-to-family conflict was linked to all of the following EXCEPT:

A) job dissatisfaction.
B) turnover intentions.
C) stress.
D) absenteeism.

Question 54

All of the following are factors that contribute to the success of diversity training EXCEPT:

A) mandatory participation of all employees.
B) long-term evaluation of training results.
C) managerial rewards for increasing diversity.
D) mandatory attendance for all managers.

Question 55

Which of the following is a cultural influence on ethical behavior?

A) Ethical codes
B) Media
C) Political environment
D) Role models

Question 56

) These include leave policies and reimbursement for legal fees,medical expenses,agency or placement fees,temporary foster care,and/or travel expenses.

A) Child care or elder care benefits
B) Leave/ time-off policies
C) Life-cycle accounts
D) Adoption benefits

Question 57

Flextime allows employees greater autonomy by permitting them to choose their daily starting and ending times within a given time period called a _____.

A) time gap
B) bandwidth
C) core period
D) sabbatical

Question 58

Identify the ability to put oneself in another's place and see things from that person's point of view.

A) Insight
B) Understanding
C) Empathy
D) Intuition

Question 59

Which of the following is the major reason for the transfer problem?

A) Lack of confidence or self-efficacy
B) Lack of effective training
C) Lack of interest
D) Lack of top-management support

Question 60

The external forces that have an impact on the ethical behavior of an individual include all of the following EXCEPT:

A) political environment.
B) role models.
C) ethical codes.
D) international developments.

Question 61

What are the problems facing organizations while using "testing" as an approach to managing diversity? What can they be minimized?

Question 62

What is the purpose of the Americans with Disabilities Act of 1990?

Question 63

Identify and explain the major problem facing organizations while using training as an approach to managing diversity.

Question 64

List the characteristics of a multicultural organization.

Question 65

Identify the major problem facing organizations while using mentoring as a technique to managing diversity.

Question 66

)

Question 67

Define empathy.How is it important in managing diversity?

Question 68

Describe the various factors that determine ethical behavior.

Question 69

Identify and explain the various stages leading up to a multicultural organization.

Question 70

Identify the common alternative work schedules discussed in the text.

Question 71

Studies have indicated that the firms convicted of antitrust violations,acts of discrimination etc.,had significantly lower returns on assets and returns on _____.

A) equity
B) profit margins
C) current ratio
D) sales

Question 72

List the steps provided in the text for establishing an effective mentoring program.

Question 73

Which of the following disseminates ethical codes to organizations?

A) Civil Rights Act
B) Gramm-Leach-Bliley Act
C) Tread Act
D) Sarbanes-Oxley Act

Question 74

What is the purpose of the Civil Rights Act of 1991?

Question 75

_____ may be defined as,"engaging in economically sustainable business activities that go beyond legal requirements to protect the well-being of employees,communities,and the environment."

A) Corporate governance
B) Corporate social responsibility
C) Securitisation
D) Business ethics

Question 76

Identify the various techniques used by organizations to managing diversity.

Question 77

Who is a mentor? What is the purpose of a mentor program?

Question 78

List the outcomes for effective diversity management identified by the Society of Human Resource Management.