Deck 1: The Health Care System

Question 1

When a patient comes to the office for care and then leaves and goes home, what type of care has the patient received?

A) Clinic
B) Extended
C) Managed
D) Ambulatory

Answer 1

Ambulatory

Question 2

Discuss legal scope of practice for medical assistants

Answer 2

not answered

Question 3

Recognize office policies and protocols for handling appointments

Answer 3

not answered

Question 4

A system by which a person (or the person's employer) pays an insurance company a yearly amount of money in exchange for the insurance company's paying some or most of the person's medical expenses for that year is

A) Fee-for-service plan
B) Health insurance
C) Capitation
D) Medicare

Question 5

The insurance plan called ______________ is designed to provide health insurance for low-income people.

A) Medicaid
B) Medicare
C) Social Security
D) TRICARE

Question 6

What type of insurance plan pays a physician separately for each procedure that was performed?

A) Government insurance
B) Capitation insurance
C) Fee-for-service insurance
D) Managed care insurance

Question 7

What is the federal insurance plan that provides health insurance for the elderly, the disabled, and those with end-stage kidney disease?

A) Medicaid
B) Medicare
C) TRICARE
D) Managed Care

Question 8

What is the name for treatment that reduces symptoms of a disease, but does not cure the disease?

A) Definitive
B) Palliative
C) Holistic
D) Empirical

Question 9

What type of health care encourages regular checkups, immunizations, and well-child visits?

A) Acute care
B) Conservative care
C) Diagnostic care
D) Routine care

Question 10

Identify techniques for overcoming communication barriers

Question 11

Which of the following facilities now functions primarily to provide acute care and diagnostic services?

A) Clinic
B) Hospital
C) Physician's office
D) Skilled nursing facility/nursing home

Question 12

Three trends in modern medicine have led to an increase in office-based health care. Which of the following is NOT one of these trends?

A) Desire to reduce health care costs for employers, governments, and insurance companies
B) Medical offices' and clinics' providing a wide range of diagnostic and treatment services to avoid having to admit patients to the hospital
C) State governments now requiring that all patients must seek ambulatory care before going to a hospital
D) Evidence and research on outcomes demonstrating that people feel better the less they must be confined in or go to a hospital for treatment

Question 13

Why is Hippocrates often called the father of Western Medicine?

A) He believed that disease was caused by physical and environmental factors that could be studied.
B) He developed "medications" from plant and animal sources to treat certain diseases.
C) He created a medical school using a model that resembles modern medical schools.
D) His students swore an oath called the Hippocratic Oath, which is still recited by graduating physicians.

Question 14

Identify how the Americans with Disabilities Act (ADA) applies to the medical assisting profession

Question 15

Identify critical information required for scheduling patient admissions and/or procedures

Question 16

Identify types of insurance plans

Question 17

Identify resources and adaptations that are required based on individual needs-i.e., culture and environment, developmental life stage, language, and physical threats to communication

Question 18

Discuss licensure and certification as it applies to healthcare providers

Question 19

Identify models of managed care

Question 20

What is the current name for the health insurance plan for dependent spouses and children of active-duty military personnel?

A) Medicaid
B) Medicare
C) TRICARE
D) CHAMPVA

Question 21

Which activities occur at the patient check-in window or counter?

A) Patients hand in new patient information forms and health insurance cards.
B) Patients describe their chief complaint and medical history.
C) A patient's height, weight and blood pressure are measured.
D) All of the above.

Question 22

Where is patient billing usually performed?

A) Almost all medical offices perform billing in a billing area within the office
B) Almost all medical offices have their billing performed at the nearest local hospital
C) Billing may be done in an individual office, in a centralized location for several offices, or by a private billing service
D) Billing is almost always performed by an outside agency located in another state or country

Question 23

Which of the following types of medical practice might include a pediatrician, an internist, a dermatologist, an allergist, a neurologist, and a general surgeon?

A) Solo practice
B) Family practice
C) Closed-panel health maintenance organization (HMO)
D) Dermatology group practice

Question 24

What is it called when a physician receives one monthly fee from the insurance company for each subscriber in his or her practice?

A) Fee-for-service
B) Indemnity
C) Incentive reimbursement
D) Capitation

Question 25

Which of the following occurs first when a patient is seen in the medical office?

A) Laboratory testing
B) Examination by the physician
C) Referral
D) Instructions for follow-up care

Question 26

Which of the following was included in the original model for health maintenance organizations (HMOs)?

A) A network of physicians in the community
B) Payment only for visits resulting from illness or disease
C) Full-service clinics in which the physicians were employees
D) Allowing patient to obtain services at all hospitals in a given geographic area

Question 27

Which of the following best describes family medicine?

A) Provides general medical care of children, adolescents, and adults
B) Treats patients for emergency conditions
C) Provides medical treatment to adults for conditions of various body systems
D) Specializes in the care of children and adolescents

Question 28

Which of the following are not usually found in the waiting room of a physician's office?

A) Toys for children to play with
B) Current magazines and/or brochures
C) Patient gowns and drapes
D) Chairs for patients and family members

Question 29

If the office uses paper medical records, where are medical records of patients who have been seen within the past year usually stored?

A) In a medical records area near the reception area
B) In the basement of the medical office building
C) In an off-site medical record storage area that is within 2 miles of the office
D) In a special medical records area of the nearest local hospital

Question 30

What is the name for an insurance plan's list of approved medications?

A) Formulary
B) Prescription
C) Premium
D) Generic

Question 31

What is utilization review?

A) A process to determine whether health care is medically necessary
B) A means to determine how much patients should pay for insurance
C) Collection of statistics about the number of cases of specific diseases
D) The systematic study of surgical techniques

Question 32

Which of the following health professionals can manage routine patient care?

A) Physician
B) Nurse practitioner
C) Physician assistant
D) All of the above

Question 33

Which type of primary care seeks to balance the structure and function of the body through manipulation of muscles and joints?

A) Podiatry
B) Osteopathy
C) Pediatrics
D) Gynecology

Question 34

Which of the following is an important part of effective teamwork for the medical assistant?

A) Discussing a patient's symptoms with the physician before he or she makes a diagnosis
B) Pointing out the mistakes of others whenever he or she notices them
C) Communicating well with all staff in the medical office
D) Deciding what diagnostic tests each patient needs

Question 35

Which law or government agency is primarily responsible for the regulation of laboratories and laboratory tests?

A) Americans with Disabilities Act
B) Clinical Laboratory Improvement Act (CLIA '88)
C) State Medical Practice Act
D) Centers for Medicare and Medicaid Services (CMS)

Question 36

Why should doorways in the medical office be at least three feet wide?

A) This is required for employee safety by OSHA (Occupational Safety and Health Administration).
B) This is required by the Americans with Disabilities Act so that patients in wheelchairs have access.
C) This is required by the Clinical Laboratory Improvement Act (CLIA '88).
D) This is the minimum size requirement of most local boards of health.

Question 37

When does a physician participate in a residency program?

A) After completing medical school
B) Immediately after completing 4 years of college (bachelor's degree)
C) Only after becoming board-certified
D) At any time when it is convenient during his or her training

Question 38

What examination must a physician pass in order to obtain a state license to practice medicine?

A) National Medical Licensing Examination (NMLE)
B) National Board Certification Examination (NBCE)
C) Physician Licensing Examination (PLE)
D) United States Medical Licensing Examination (USMLE)

Question 39

Which of the following areas is found in almost every medical office?

A) Surgical procedure room
B) Trauma room
C) Diagnostic testing room
D) Examination room

Question 40

Traditionally, what distinguished a clinic from other types of medical offices?

A) Care was free or very low-cost.
B) A clinic was run by the federal government.
C) Physicians shared equipment and personnel.
D) Each physician saw only his or her own patients.

Question 41

A medical assistant's scope of practice is strictly defined by federal law.

Question 42

Match each medical specialty with its definition. Not all of the definitions are used.

Internal medicine

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 43

Complementary medicine refers to medical treatments that patients use in addition to standard medical treatments.

Question 44

Which of the following might be studied scientifically by the National Center for Complementary and Alternative Medicine?

A) Acupuncture
B) Biofeedback
C) Massage therapy
D) All of the above

Question 45

Match each medical specialty with its definition. Not all of the definitions are used.

Family medicine

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 46

A medical assistant should avoid using diagnostic terminology in the medical record.

Question 47

Match each medical specialty with its definition. Not all of the definitions are used.

Osteopathy

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 48

Medical transcription is performed by the medical assistant in most medical settings.

Question 49

Match each medical specialty with its definition. Not all of the definitions are used.

Anesthesiology

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 50

Match each medical specialty with its definition. Not all of the definitions are used.

Dermatology

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 51

Match each medical specialty with its definition. Not all of the definitions are used.

Podiatry

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 52

Match each medical specialty with its definition. Not all of the definitions are used.

Pediatrics

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 53

Match each medical specialty with its definition. Not all of the definitions are used.

Gastroenterology

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 54

Most physician assistant programs award a master's degree.

Question 55

Match each medical specialty with its definition. Not all of the definitions are used.

Allergist

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders

Question 56

Match each medical specialty with its definition. Not all of the definitions are used.

Chiropractic

A)Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees
B)Specializes in conditions of the skin
C)Provides anesthesia during surgery and other procedures
D)Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures
E)Provides general medical care of children and adolescents
F)Treats those with allergies and problems of the immune system
G)Treat disorders of the feet and ankles
H)Specializes in the care of the ear, nose, and throat
I)Treats adults and children for routine care and complaints
J)Treatment of the internal organs of adults by other than surgical means
K)Performs surgical treatment of the large intestine and rectum
L)Specializes in surgical care of bone and joint injuries and disorders