Deck 6: Adapting to Others: Diversity and Communication

Question 1

1-14 The sense of confusion,anxiety,stress,or loss experienced when encountering a culture different from one's own is referred to as _____.

A) intercultural communication
B) culture shock
C) transcultural anxiety
D) low self-esteem

Answer 1

B

Question 2

1-18 Which of the following cultures would be considered a low-context culture?

A) United States
B) Japan
C) Mexico
D) Iraq

Answer 2

A

Question 3

1-16 Which of the following is a characteristic of a high-context culture?

A) Little emphasis is placed on nonverbal cues in the communication process.
B) Knowledge is an important commodity.
C) Information tends to be segmented and compartmentalized.
D) Unspoken cues are a rich information source.

Answer 3

D

Question 4

1-11 A cultural group within a larger culture is referred to as a _____.

A) trans-culture
B) bi-culture
C) semi-culture
D) co-culture

Question 5

1-19 People from the United States often think that individual choice and achievement is important.This would be an example of _____.

A) cultural context
B) a cultural value
C) culture shock
D) a co-culture

Question 6

1-12 Larry visits a Russian company to present a business proposal.His interaction with this group would be considered an example of _____.

A) culture shock
B) cultural resources
C) worldview
D) intercultural communication

Question 7

1-17 Greg's new job required that he make a sales presentation in Korea.When he arrived,he was stressed due to the differences in language,customs,and food.How would you best describe what Greg was feeling?

A) Globalization
B) Culture shock
C) Difference in worldviews
D) Exposure to co-cultures

Question 8

1-2 A fear of being labeled or perceived as gay or lesbian is called_____.

A) expressive
B) homophobia
C) instrumental
D) social decentering

Question 9

1-5 Research discussed in your book on gender suggests that men take a more content-orientation approach to communication.This means that they _____.

A) value communication as a way to build friendships
B) have bigger vocabularies than women
C) talk longer and more assertively than women
D) view communication as a means of information exchange

Question 10

1-8 _____ is the unfair or inappropriate treatment of people based on their group membership.

A) individualism vs.collectivism
B) distribution of power
C) ethnocentrism
D) discrimination
E) Both a and b

Question 11

1-15 Which of the following statements is true concerning cultural context?

A) It primarily involves communication through language.
B) It involves verbal cues only.
C) It is communicated primarily through environment and nonverbal cues.
D) It is about globalization.

Question 12

1-10 A learned system of knowledge,behavior,attitudes,and norms shared by a group of people is a(n)_____.

A) small group
B) organization
C) culture
D) globalized world

Question 13

1-3 An expressive orientation emphasizes _____.

A) fostering harmonious relationships
B) personal success at all costs
C) individuality
D) getting the task accomplished

Question 14

1-9 What fraction of immigrants on Earth come to the United States?

A) One-tenth
B) Two-thirds
C) Seven-eighths
D) Half

Question 15

1-7 Ethnicity is a social classification based on a number of factors,including which of the following?

A) Nationality
B) Religion
C) Language
D) All of these

Question 16

1-1 Which of the following statements correctly reflects your book's definition of gender?

A) It is based upon genetics only.
B) It's a person's sex.
C) It is a psychologically-based perception.
D) Social experiences have little influence upon gender.

Question 17

1-6 The term often used to describe people born between 1943 and 1960 is_____.

A) Millennials
B) Matures
C) Generation X
D) Baby Boomers

Question 18

1-13 The perceptions shared by a group of people about their key beliefs and issues is their _____.

A) cultural context
B) masculine culture
C) worldview
D) individualistic culture

Question 19

1-4 The instrumental orientation is described as a(n)_____ approach while the expressive orientation is described as a(n)_____ approach.

A) androgynous;ethnic
B) ethnic;masculine
C) feminine;masculine
D) masculine;feminine

Question 20

1-20 Which of the following is a characteristic of a collectivistic culture?

A) Individuals only feel responsible for taking care of themselves and their immediate families.
B) A high value is placed on individual achievements.
C) Group achievement is valued over individual achievement.
D) Teamwork is difficult to put into place.

Question 21

1-37 Social decentering is the _____.

A) process of mentally verbalizing messages that help a person become more mindful
B) cognitive process through which we take into consideration another person's thoughts,values,background,and perspectives
C) emotional reaction that is similar to the reaction being experienced by others
D) focusing on oneself in the midst of a social situation

Question 22

1-22 Which of the following is a characteristic of a culture that has a greater tolerance for uncertainty?

A) People like to know what will happen next.
B) Rigid rules for behavior are enforced.
C) Elaborate codes of conduct are enforced.
D) People have relaxed,informal expectations for others.

Question 23

1-25 Which of the following is a characteristic of a culture that values a centralized approach to power?

A) There are clear lines of authority in who reports to whom.
B) Leadership is spread out among a number of people.
C) Power and influence are shared by many people.
D) Decisions are made by consensus.

Question 24

1-21 Which of the following is a characteristic of an individualist culture?

A) Group achievement is rewarded more than individual achievement.
B) Individuals strive for their own achievement.
C) Individuals expect a great deal of loyalty and support from others in a group.
D) Team collaboration is more important than individual effort.

Question 25

1-23 According to Hofstede's research,which of the following is a characteristic of a culture that has a high level of uncertainty avoidance?

A) People have relaxed,informal expectations of others.
B) Ambiguity is valued.
C) Elaborate codes of conduct are enforced.
D) People don't mind not knowing what is going to happen next.

Question 26

1-31 Stereotyping is _____.

A) the belief that one's own cultural values are superior to those of others
B) a judgment of someone based on an assumption that you already know relevant facts or information about them
C) an emotional reaction similar to the reaction being experienced by the other person
D) to place a person or group into an inflexible,all-encompassing category

Question 27

1-27 According to Hofstede's research,which of the following is a typical value of a feminine culture?

A) Traditional roles for men and women are valued
B) Personal high achievement
C) Assertiveness
D) Enhancing the overall quality of life

Question 28

1-33 A(n)_____cultural perspective requires an appreciation for and sensitivity to cultural differences.

A) ethnocentric
B) ethnorelative
C) egocentric
D) none of these

Question 29

1-28 Cultures that tend to be future-oriented and value perseverance and thrift are said to have a _____ orientation to time.

A) short-term
B) futuristic
C) long-term
D) social

Question 30

1-32 A judgment based on the assumption that we already know all the information we need to know about a person is called _____.

A) stereotype
B) prejudice
C) cultural value
D) none of these

Question 31

1-35 One technique described in your book for becoming more mindful is_____.

A) egocentric communication
B) stereotyping
C) sympathy
D) self-talk

Question 32

1-30 Which of the following statements is true concerning finding similarities?

A) An accurate way to assess similarities is to focus on appearance and clothing.
B) It is important to understand a person's background and cultural values.
C) Finding similarities cannot enhance communication.
D) Once we find similarities,we can assume the other person will have similar views on most issues.

Question 33

1-24 Which of the following is a characteristic of a culture that values a decentralized approach to power?

A) Leadership is shared by many people.
B) Most of the decisions are made by one or two people.
C) There are clear lines of authority in who reports to whom.
D) It is assumed that some people have more power and influence than others.

Question 34

1-38 The opposite of being other-oriented is to be _____.

A) individualistic
B) egocentric
C) assertive
D) adaptive

Question 35

1-34 To be _____is to be aware of how you communicate with others.

A) Egocentric
B) Ethnocentric
C) Mindful
D) Prejudiced
E) Both A and D

Question 36

1-40 Which of the following most clearly describes the difference between empathy and sympathy?

A) In empathy you acknowledge feelings;in sympathy you don't.
B) In empathy,you feel sorry;in sympathy you don't.
C) In empathy,you experience a similar emotional reaction;with sympathy you acknowledge someone's feelings.
D) There are no differences - empathy and sympathy are the same thing.

Question 37

1-29 The attitude that one's own cultural approaches are superior to others is called _____.

A) intercultural reactions
B) ethnocentrism
C) individualism
D) global differences

Question 38

1-26 According to Hofstede's research,which of the following is a typical value of a masculine culture?

A) Caring for the less fortunate
B) Traditional roles for men and women
C) Building relationships is more important than the task
D) Being sensitive toward others

Question 39

1-36 Stephanie felt uncomfortable when she gave her first speech in class.She was the only African-American in her class;all the other students were white.She had been raised in a neighborhood in St.Louis that was predominantly African-American,and she was accustomed to frequent audience responses that meant involvement with and support of the speaker.When her classmates sat there passively without saying a word and making few facial expressions,she felt they were bored,perhaps even hostile.Before her second speech,she continually told herself,"They don't mean to be rude or disinterested,they just have different cultural rules for appropriate behavior during a speech." This helped her feel more confident during her speech.Stephanie was using which method of adapting to the audience?

A) Bafflegab
B) Self-talk
C) Empathizing
D) Visualization

Question 40

1-39 A strategy for becoming other-oriented in which you feel the emotional reaction the other person is experiencing is _____.

A) ethnocentrism
B) adaptation
C) sympathy
D) empathy

Question 41

2-9 In a high-context culture,the meaning is constructed more on subtle information such as facial expressions and silence than on the words that are used.

Question 42

2-1 Essentially,men often communicate to report and women often communicate to establish rapport.

Question 43

2-6 A culture in which people derive much information from nonverbal and environmental cues is described as a co-culture.

Question 44

2-12 Cultures that tend to have equal distribution of authority and control have a decentralized approach to power.

Question 45

2-8 A worldview is a perception shared by a culture about how that culture perceives the role of various forces in explaining why events occur as they do in a social setting and is one of the primary filters that influences how we make sense of the world.

Question 46

2-10 In a low context culture,language and the meaning of words is not as important as subtle contextual cues such as facial expressions and voice.

Question 47

2-11 Cultures with high uncertainty avoidance scores tend to establish rigid codes of conduct.

Question 48

2-7 A co-culture is a group that lives near,but not in,a larger culture.

Question 49

2-3 The term sexual preference is preferred over the term sexual orientation.

Question 50

2-13 Masculine cultures value non-traditional sex roles for men and women.

Question 51

2-18 Self-talk consists of messages you tell someone else about yourself to help them manage their discomfort,emotions,or negative thoughts about situations.

Question 52

2-4 The concept of race is based on the genetically transmitted physical characteristics of a group of people who are also classified together because of a common history,nationality,or geographical location.

Question 53

2-19 Sympathy is an acknowledgement that someone is feeling a certain emotion.

Question 54

2-14 Feminine cultures value such things as being sensitive toward each other over being competitive.

Question 55

2-16 Stereotyping helps us consider the uniqueness of others.

Question 56

2-17 Social decentering is an emotional process.

Question 57

2-20 Sympathy and empathy are interchangeable emotions.

Question 58

2-2 An expressive orientation toward communication values assertiveness and action.

Question 59

2-15 Stereotyping is the judgment of others based on the assumption that we already know all we need to know.

Question 60

2-5 Globalization is the spread of one culture around the globe.

Question 61

4-6 Being _____ is to be aware of what you are doing and how you are communicating with others.

Question 62

4-3 A culture that values personal accomplishment would be known as a(n)_____ culture.

Question 63

4-7 _____ is the cognitive process in which we take into account another person's thoughts,values,background,and perspectives.

Question 64

4-9 To adjust your behavior in response to the other person or persons you are communicating with is to _____.

Question 65

3-7 Briefly explain at least two differences between a masculine and a feminine culture.

Question 66

4-2 A culture that values teamwork over individual accomplishment would be known as a(n)_____ culture.

Question 67

4-4 Cultures that value having power in the hands of a smaller number of people accept an approach to power known as _____.

Question 68

3-9 Explain why listening and asking questions is valuable for adapting to people from different cultures.

Question 69

4-5 _____ cultures are those that value relationships,caring for the less fortunate,and do not value traditional male and female roles.

Question 70

3-8 Define what it is to be interculturally communication competent.

Question 71

3-4 Explain the concept of worldview and offer one example of your own.

Question 72

4-8 _____ is the process of developing an emotional reaction that is similar to the reaction being experienced by another person.

Question 73

3-6 Briefly explain two characteristics of an individualistic culture.

Question 74

3-2 Explain how ethnicity and race are related but different.

Question 75

4-1 _____ context cultures are those that emphasize nonverbal cues and the immediate environment over words when interpreting messages.

Question 76

3-10 Define self-talk.How can it help you to become more mindful?

Question 77

3-5 Define culture shock and give an example.

Question 78

3-1 A masculine approach to communication that involves assertiveness and action is described as a(n)_____ orientation.

Question 79

3-3 What is globalization? How is it affecting our ability to communicate?

Question 80

3-11 What is meant by social decentering?