Deck 5: Social Interaction

Question 1

Jackson and Adele are driving to a new friend's house for dinner and become lost along the way.Why is Jackson unlikely to stop somewhere and ask for directions?

A) Because he would be unable to mentally process directions while driving.
B) Because Adele would lose respect for him.
C) Because that would make him look inept.
D) Because that would cause him and Adele to get into an argument.

Answer 1

C

Question 2

Adam,the class clown,entertains his classmates with imitations of the teacher and the principal at their school almost every day.According to the text,what is he doing?

A) playing a role
B) practising for his future
C) honing his skill set
D) breaking rank with authorities

Answer 2

A

Question 3

Which of the following sociologists is most famous for work on emotions?

A) Charles Derber
B) Dorothy Smith
C) Arlie Hochschild
D) Erving Goffman

Answer 3

C

Question 4

According to the textbook,which of the following people is most likely to interrupt more in a conversation?

A) Alice, a 20-year-old woman, in conversation with Robert, a 30-year-old man
B) Robert, a 30-year-old man, in conversation with Alice, a 20-year-old woman
C) a child, in conversation with an adult
D) an adult, in conversation with a child

Question 5

According to the textbook,which of the following "building blocks" provide the structure for social interactions?

A) statuses, emotions, and values
B) norms, number of people, and morals
C) roles, laws, and locations
D) statuses, roles, and norms

Question 6

Which of the following subjects that structure our patterns of interaction do feminist sociologists focus on?

A) emotional maturity
B) roles
C) gender
D) occupation

Question 7

Since Cheryl moved from Canada to Scotland for doctoral work,she and her best friend Janet chat online once per week,to keep up with each other's news.What are they engaging in?

A) norms
B) emotion labour
C) emotion management
D) social interaction

Question 8

Kahlil holds the door open for another university student,who is following closely behind him and carrying a large stack of books.What is Kahlil engaged in?

A) playing a role
B) following a norm
C) recognizing a status
D) managing his emotions

Question 9

According to the text,which of the following people is most likely to monologue more in a conversation?

A) Alice, a 20-year-old woman, in conversation with Robert, a 30-year-old man
B) Robert, a 30-year-old man, in conversation with Alice, a 20-year-old woman
C) a child, in conversation with an adult
D) an adult, in conversation with a child

Question 10

Why is the "class clown" most likely to be a boy?

A) Males are socialized to act as buffoons for others' amusement.
B) Males are more difficult for teachers to control effectively.
C) Males are funnier than females.
D) Males have higher status and therefore get more laughs.

Question 11

Sabrina is a blues musician,a lawyer,a mother and a Buddhist.What are these things,taken together,known as?

A) a role collection
B) a stratification system
C) a mesostructure
D) a status set

Question 12

According to the textbook,what do "status subordinates" typically do with their emotions?

A) become immersed in them
B) highlight them
C) ignore them
D) control them

Question 13

Todd's son is ill and home from school,and Todd plans to use the time at home with him to study for his sociology midterm.However,just as he opens his books,his boss calls and demands that he come in to work.What is Todd likely to experience in this situation?

A) role strain
B) role distancing
C) role conflict
D) role performance

Question 14

Sarita works as a clerk in a dental office,and although she has worked there for ten years and basically runs the entire office,she is only paid minimum wage.What is Sarita likely to experience?

A) role strain
B) role distancing
C) role conflict
D) role performance

Question 15

How does emotion management work?

A) People create a less volatile character in their minds and then play the role of that character.
B) People obey conventional "feeling rules" about what is appropriate in a given situation.
C) People bring their backstage behaviour to frontstage.
D) People rationally select a non-emotional response.

Question 16

Which of the following statements reflects a feminist sociologist's perspective on emotions?

A) They are involuntary.
B) They are irrational.
C) Their importance is overrated.
D) They follow cultural scripts.

Question 17

Sabrina is a blues musician,a lawyer,a mother,and a Buddhist.What is each of these things known as?

A) a role
B) a status
C) a context
D) a norm

Question 18

According to the textbook,which of the following people is most likely to laugh more in a conversation?

A) Alice, a 20-year-old woman, in conversation with Robert, a 30-year-old man
B) Robert, a 30-year-old man, in conversation with Alice, a 20-year-old woman
C) a child, in conversation with an adult
D) an adult, in conversation with a child

Question 19

Sitting beside Benjamin at the movie theatre on their third date,Shoshanna feels the overwhelming urge to kiss him but instead waits for him to make the first move.Which of the following is she doing?

A) following a cultural script
B) overcoming a cultural script
C) ignoring a cultural script
D) writing a cultural script

Question 20

According to Deborah Tannen's research,why is Jacob likely to be awarded more marks than Melanie for participation in class discussions?

A) Males are more likely to have done the reading.
B) Males are more likely to have something interesting to say.
C) Males are more likely to speak up and dominate classroom discussions.
D) Males are more likely to be able to put concepts together in a meaningful way.

Question 21

Rational choice theory is a variant of which sociological theory?

A) functionalism
B) symbolic interactionism
C) feminism
D) conflict theory

Question 22

What does Charles Derber's research conclude about conversations among North Americans?

A) They subtly try to steer conversations toward others.
B) They subtly try to steer conversations toward themselves.
C) They aggressively try to steer conversations away from themselves.
D) They aggressively try to steer conversations toward themselves.

Question 23

Why is Natasha likely better at doing a job that involves emotion labour than Brian is?

A) because females are more emotional than males
B) because males are more emotional than females
C) because females are socialized to be caring and nurturing
D) because females do more emotional labour than males

Question 24

Which of the following statements reflects an exchange theory analysis of social relationships?

A) With payoffs, relationships end.
B) Without payoffs, relationships endure.
C) With payoffs, relationships endure.
D) There are no payoffs in relationships.

Question 25

Which of the following is a likely scenario regarding emotion labour in the future?

A) The demand for it will decrease because emotions get in the way of profit making.
B) The demand for it will increase because emotions get in the way of profit making.
C) The demand for it will decrease because the labour market has shifted from goods production to service.
D) The demand for it will increase because the labour market has shifted from goods production to service.

Question 26

According to the text,what was the underlying causal factor in people refraining from belching,scratching their private body areas,and passing gas at the dinner table?

A) because of a decline in standards of decency
B) because of the rise of capitalism
C) because of the rise of the modern political state
D) because of the decline in family-held power

Question 27

Which of the following is a culturally appropriate emotional response in Canada to the breakup of a long-term love relationship?

A) feelings of sadness
B) quickly moving on to another relationshipc. feelings of fear
D) a complete lack of feelings

Question 28

According to the textbook,why has people's ability to experience emotions spontaneously and authentically decreased in recent years?

A) because of changes in the economy
B) because cultural scripts have changed
C) because people are socialized differently than in the past
D) because human adaptation has resulted in biochemical changes

Question 29

Carol works as a general floor manager in a high-end restaurant,ensuring that all customers are happy with the service and content by the end of their meals.What is she engaged in?

A) emotion management
B) emotion distancing
C) emotion labour
D) emotion contextualizing

Question 30

Approximately what percentage of women's jobs in the United States are estimated to involve emotion labour?

A) 20 percent
B) 50 percent
C) 75 percent
D) 95 percent

Question 31

Daniel and Sukumar are talking about where one can find the best deal on a brand of very expensive shoes.However,whenever Sukumar talks,Daniel either responds with "hmmmm" or does not respond at all,and then goes on to talk about his opinion of the best stores.What is Daniel doing?

A) He is attempting to be a good listener.
B) He is attempting to shift the conversation to another topic, like sports.
C) He is attempting to shift the conversation to himself.
D) He is attempting to increase his status.

Question 32

Derber's analysis of conversations is influenced by conflict theory.Which of the following statements best reflects this?

A) Social interaction is influenced by people's level of culturally appropriate socialization.
B) Conversations are socially constructed and interpreted through multiple cultural lenses.
C) Social interactions involve competition over scarce resources.
D) Conversations involve complex sets of symbols, both verbal and non-verbal.

Question 33

According to the textbook,when are grief responses to a child's death most likely to be intense and long lasting?

A) when life expectancy is high and infant mortality is high
B) when life expectancy is low and infant mortality is high
C) when life expectancy is high
D) when infant mortality is low

Question 34

According to the text,how do low life expectancy and high infant mortality impact people's emotions?

A) People invest more, emotionally, in their babies because they are more likely to live.
B) People invest less, emotionally, in their babies because they are more likely to live.
C) People invest more, emotionally, in their babies because they are more likely to die.
D) People invest less, emotionally, in their babies because they are more likely to die.

Question 35

In recent years,what emotion have people increasingly been called upon to manage?

A) fear
B) joy
C) anger
D) grief

Question 36

Lucille and Lisa are lying in bed chatting.Every time Lucille tries to say how she feels about their upcoming wedding,Lisa interrupts her and interjects with statements about how terrible her work situation is.According to Charles Derber,what is Lisa doing?

A) losing the competition for dominance
B) losing the competition for attention
C) winning the competition for turn-taking
D) winning the competition for attention

Question 37

According to the textbook,what tends to happen to relationships when punishments are exchanged?

A) They end.
B) They endure.
C) They change for the worse.
D) They change for the better.

Question 38

Tyler knows that when he goes out to dinner with his parents and uses good manners,appears interested in their lives,and listens attentively when they talk,they are likely to give him some money before he goes home.What theory best explains the impulse for Tyler's behaviour?

A) feminism
B) rational choice
C) exchange theory
D) functionalism

Question 39

Which theory suggests that people attempt to maximize their benefits and minimize their costs?

A) rational choice
B) symbolic interactionism
C) dramaturgy
D) emotion management

Question 40

Every time Rachel gets together for coffee with Mike,he talks only about himself and ignores any attempts she makes to talk about her own situation.What is the likely outcome for this pair of friends?

A) They will continue being friends because Rachel will ignore her need for attention.
B) They will continue being friends because Mike will realize that he is being unfair.
C) They will cease being friends because Rachel's need for attention continues to be unmet.
D) They will cease being friends because Mike will need a new audience to give him the attention he craves.

Question 41

Which of the following modes of interaction is characterized by a medium level of inequality?

A) domination
B) competition
C) cooperation
D) altruism

Question 42

According to the textbook,what are cooperative social interactions based on?

A) discord
B) trust
C) animosity
D) affection

Question 43

Why is Goffman thought to be cynical?

A) His theory suggests that people are inauthentic and play roles while rarely being their true selves.
B) His theory suggests that people are cold and calculating and anxious to maximize benefits to themselves at whatever cost to others.
C) His theory suggests that people have no true feelings of their own and they simply mimic those of people around them.
D) His theory suggests that people are superficial and hypocritical and act in their own self-interests regardless of how contradictory this makes them appear to others.

Question 44

What do we call the ability to actualize one's own will,even in the face of resistance?

A) authority
B) power
C) rational choice
D) competition

Question 45

The textbook states that slavery is an inefficient means of getting work done.What is the rationale behind this claim?

A) Slave owners lack organization skills.
B) Fear of punishment is not a good motivator.
C) Most slaves are not well educated or highly trained.
D) Competition between slaves for positive attention distracts them.

Question 46

During an early season of the popular television series Grey's Anatomy,George steps out in front of a city bus to pull a woman to safety.What do his actions illustrate?

A) cooperation
B) interaction
C) altruism
D) identification

Question 47

In the movie Catch Me If You Can,why was Frank Abagnale able to be successful as a con-man?

A) because he was comfortable being callous and unkind to people
B) because he had given up the idea that he had any "true" self
C) because he had a high IQ, which enabled him to play "cat and mouse" games with people
D) because he was able to be completely self-interested

Question 48

According to the text,how do medical doctors learn how to act like doctors?

A) through dramaturgical staging
B) through emotion management
C) through role distancing
D) through impression management

Question 49

Which of the following theories is used in the textbook to analyze the actions of con-man Frank Abagnale,played by Leonardo DiCaprio in the movie Catch Me If You Can?

A) rational choice
B) emotion management
C) dramaturgy
D) ethnomethodology

Question 50

Which of the following is critical to behaving in an altruistic or heroic manner?

A) empathy
B) self-reflection
C) a high level of emotional intelligenced:.a desire to change the world

Question 51

Stacy is walking on Main Street,lost in thought,and looks up just in time to avoid colliding with a man rushing in her direction.Given what is known about social norms in Canada,what did she most likely do to avoid the collision?

A) She yelled at him.
B) She stood still.
C) She moved to the right.
D) She took an immediate step backwards.

Question 52

When people are in public,they attempt to have others see them as favourably as possible.What is this behaviour called?

A) acting
B) impression management
C) role distancing
D) dramaturgy

Question 53

As the political leader of Germany and the Nazi Party,Adolf Hitler's social interactions with Jews were characterized by which of the following?

A) competition
B) cooperation
C) domination
D) camaraderie

Question 54

Which of the following is the most likely to be efficient in the workplace?

A) someone who is generally a happy and optimistic person
B) someone who enjoys the job and identifies with the employer
C) someone who has a lot of authority at the workplace and manages others
D) someone who makes a lot of money for very little effort

Question 55

As passengers board the aircraft upon which Damien is employed as a flight attendant,he smiles and greets them.Every time an elderly person passes him,he looks at his co-workers and rolls his eyes.What is his eye rolling an example of?

A) role management
B) emotion management
C) frontstage behaviour
D) backstage behaviour

Question 56

Carrie-Lee is embarrassed when her friends from college see her working as a Walmart greeter,so she explains to them that she is only doing it in order to find out firsthand how the company treats its employees.What is Carrie-Lee engaged in when she justifies her actions to her friends?

A) role conflict
B) role separation
C) role distancing
D) role expansion

Question 57

Bryan has the task of organizing the annual barbecue and dance for his company's staff.From an organizational standpoint,what is the main point of his efforts?

A) to allow employees to relax and have fun
B) to increase worker productivity and efficiency
C) to decrease feelings of alienation and loneliness at the workplace
D) to enable the staff and bosses to know one another as equals

Question 58

According to the textbook,what is the main emotion felt in competitive social interactions?

A) envy
B) fear
C) guilt
D) anger

Question 59

Dramaturgy suggests that people act in particular ways in public that are different from how they act in private.What is the reason for these differences in behaviour?

A) in order to practice impression management
B) in order to con people into believing they are something they are not
C) in order to make people more comfortable around them
D) in order to acquire more benefits at less of a cost

Question 60

Damien smiles and greets passengers as they board the aircraft on which he is employed as a flight attendant.As soon as an elderly person passes him,he looks at his co-workers and rolls his eyes.What do his smiles and friendly greetings exemplify?

A) role management
B) emotion management
C) frontstage behaviour
D) backstage behaviour

Question 61

Patrick is riding the elevator to his apartment when he hears a noise and then notices a foul smell being emitted from a fellow passenger.He does not say anything to the other passenger but quietly holds his breath until they reach his floor,where he smiles and nods respectfully at the other,and steps off the elevator.What is Patrick engaging in with the other passenger on the elevator?

A) impression management
B) civil inattention
C) role distancing
D) rational choice

Question 62

Maddy is at the park and looking for someone interesting to talk with.She sees a number of women with strollers but dismisses them as uninteresting.What behaviour is Maddy engaging in?

A) profiling
B) stereotyping
C) social awareness
D) ideal-typing

Question 63

Which of the following theorists is well known for his work on ethnomethodology?

A) Max Weber
B) Erving Goffman
C) Harold Garfinkel
D) George Herbert Mead

Question 64

Matthew decides to try an experiment to see how people react when he walks beside them,slowing his pace when they do,and speeding up when they do.What kind of experiment is he engaged in?

A) a dramaturgical one
B) an ethnomethodological one
C) an anomic one
D) an impression management one

Question 65

According to the textbook,which of the following best describes what most social interaction typically involves?

A) verbal messages
B) non-verbal messages
C) both non-verbal and verbal messages
D) verbal, non-verbal, and spiritual messages

Question 66

Larry and Kris are commonly seen standing close together,almost but not quite touching.As seen through North American eyes,what is their relationship most likely to be?

A) lovers
B) friends
C) acquaintances
D) strangers

Question 67

Which of the following words elicited a lot of confusion between visiting North Americans and their educated Japanese hosts because the word was considered rude for them to say?

A) yes
B) no
C) always
D) never

Question 68

Which of the following facial expressions was discussed in the textbook as useful in concealing anxiety?

A) smiling
B) frowning
C) impassivity
D) blandness

Question 69

Simon from Manitoba is meeting his new sales manager,Leonard from British Columbia,for the first time.According to North American conventions,how far apart will they be most likely to stand at that first meeting?

A)0.0-0.5 metres
B)0.5-1.5 metres
C)1.5-3.5 metres
D)3.5 or more metres

Question 70

Which of the following sociological terms refers to visual signs that give information about a person's social position?

A) stereotypes
B) frontstage props
C) ethnomethodological markers
D) status cues

Question 71

Why are humans better language translators than computers?

A) because meaning is context dependent
B) because humans understand more words than computers
C) because computers are only as knowledgeable as the humans who input data into them
D) because humans translate language through emotions while computers cannot.

Question 72

Doctors at the hospital typically wear white lab coats and carry stethoscopes around their necks.What do sociologists call these things?

A) role sets
B) status cues
C) role performance
D) cultural scripts

Question 73

Whenever Astrid goes out to the bar,she checks men's hands for a wedding ring.Why does she do that?

A) so she will have a better understanding of each situation and how to interact with each man
B) so she will be able to tell if the men are engaging in impression management
C) so she will be able to clarify the unspoken pre-existing rules that govern behaviour
D) so she knows how close to stand to each man, based on North American rules about personal space

Question 74

What is the job of the ethnomethodologist?

A) to study social stratification
B) to study how people construct reality
C) to study the ways in which people make sense of the social world by examining the methods they use when engaged in hierarchical interactions
D) to study how people use pre-existing, often unconscious, norms to smooth their everyday interactions

Question 75

Harry and Ken are standing about one metre from each other.As seen through North American eyes,what is their relationship most likely to be?

A) lovers
B) friends
C) business
D) professional

Question 76

In order to understand cultural nuances and what may be appropriate in a given situation,what do humans rely upon besides language?

A) their general impressions of the culture
B) non-verbal cues picked up over an extended period of time
C) the knowledge of the culture they learned in school
D) insider knowledge acquired by spending time living in the culture

Question 77

Anthony is excited because he managed to get tickets to hear his favourite poet,Kevin Krahl,read at a local venue.According to North American conventions,how far apart are Kevin and Anthony likely to be throughout the poetry reading?

A)0.0-0.5 metres
B)0.5-1.5 metres
C)1.5-3.5 metres
D)3.5 or more metres

Question 78

Whenever Astrid goes out to the bar,she checks men's hands for a wedding ring.In sociological terms,what is she looking for?

A) evidence of rituals
B) evidence of social exchange
C) status cues
D) role distancing

Question 79

Matthew decides to try an experiment to see how people react when he walks beside them,slowing his pace when they do,and speeding up when they do.What is likely to be a common reaction to Matthew's experiment?

A) The person he is walking beside will give him strange looks and ask him what he is doing.
B) The person will not even notice what Matthew is doing.
C) The person he is walking beside will begin to mimic his behaviour.
D) The person will stop walking altogether, then turn and walk in the opposite direction.

Question 80

The textbook discusses an article in Cosmopolitan magazine that urges women to invade a man's personal space as a means of gaining his attention.Why might this work?

A) because it disrupts North American ideas of personal space between strangers
B) because it disrupts North American norms about gender and social status
C) because North American men enjoy having women invade their space
D) because North American norms are changing and men appreciate women who understand the shifts in contemporary culture