Deck 1: Identifying Foundations of Human Communication

Question 1

In the textbook, the primary distinction between the definition of communication and human communication involves _____.

A) acting upon information
B) managing relationships
C) interacting simultaneously
D) making sense out of the world

Answer 1

D

Question 2

Jenny is speaking to Madina about her ideas for a speech. While Jenny is speaking, Madina simultaneously shakes her head and has a puzzled look on her face. Jenny notices this response and stops and explains her ideas in another way. This example is most closely related to which model of communication?

A) communication as action
B) communication as feedback
C) communication as interaction
D) communication as transaction

Answer 2

D

Question 3

Prior to class, Ralitza received a phone message alerting her to call home immediately. As a result of receiving this message, Ralitza is unable to focus on the class discussion. Which component of the communication process does this describe?

Answer 3

C

Question 4

Another word for decoding is _____.

A) interpreting
B) speaking
C) creating
D) channeling

Question 5

The fact that we communicate with others nonverbally, even when we may not intend to do so, demonstrates that communication is ______.

A) inescapable
B) irreversible
C) plausible
D) controllable

Question 6

According to the textbook, human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through the use of _____ messages.

A) verbal and nonverbal
B) symbolic
C) seen and heard
D) intrapersonal

Question 7

The process of acting upon information is the definition of _____.

A) intrapersonal communication
B) communication
C) interpersonal communication
D) human communication

Question 8

According to the textbook, in its broadest sense, communication is the process of which of the following?

A) thinking about information
B) sending information
C) acting on information
D) making sure grammar is correct

Question 9

When you use Facebook to send a message to a friend, you are utilizing _____ communication.

A) mass
B) moderated
C) presentational
D) mediated
E) printed

Question 10

Tonya shook her head in agreement and smiled when Steven suggested they go out for dinner. Tonya is using ____ to communicate her message.

A) transitions
B) imagination
C) symbols
D) signposts

Question 11

On the day Janet was scheduled to give her speech, her class was relocated into an auditorium. Janet couldn't quite overcome the feeling of isolation she felt as she spoke to her twenty classmates in a room that could seat 500. Which of the following elements is most responsible for Janet's reaction?

A) feedback
B) context
C) information source
D) channel

Question 12

The model of communication referred to as "human communication as action" may be summarized with the phrase _____.

A) communication takes place when messages are sent and received
B) communication takes place only when messages are intentional
C) communication takes place when meanings are created and maintained
D) communication takes place when human beings are affected by each other

Question 13

Dr. Johnson posts an announcement on her course web page that she is administering an exam on Thursday. On Thursday, she is surprised to find that over half of her students either did not prepare for the exam or did not study the correct material. This misunderstanding illustrates what aspect of communication competence?

A) The message should be ethical.
B) Emotions are expressed unintentionally.
C) Communication is a linear process.
D) The message should achieve its intended effect.

Question 14

Billie received a series of email messages from an address with which she was not familiar. She tried to track down the sender, but could not determine who he or she was. The sender of these emails to Billie was using which characteristic of mediated communication?

A) anonymity
B) personal appearance
C) distance
D) time
E) relationship

Question 15

As the text relates, leaders of major corporations believe that _____ is the most important skill for workers to have.

A) accuracy
B) determination
C) verbalizing
D) listening

Question 16

The terms feedback and context are introduced in which of the communication models?

A) communication as action
B) communication as interaction
C) communication as reaction
D) communication as transaction

Question 17

Kimesha listens privately to her iPod on the way to campus and wears her university T-shirt to class for her Friday lab. Kimesha is expressing her thoughts and feelings through which of the following?

A) music
B) art
C) clothing
D) hairdo

Question 18

Gilberto makes a negative comment about Kristen's new haircut. He quickly recants saying, "I'm sorry, Kristen. You know I didn't mean it." Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____.

A) inescapable
B) intentional
C) irreversible
D) complicated

Question 19

Noah is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions?

A) Noah is encoding and Leah is decoding.
B) Noah and Leah are both encoding.
C) Noah is decoding and Leah is encoding.
D) Noah and Leah are both decoding.

Question 20

Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he knew his audience consisted of people who felt differently than he did. Connor is demonstrating the idea of being _____.

A) other-oriented
B) self-oriented
C) unintentional
D) intentional

Question 21

The aspect of communication that focuses on HOW something is said, and offers cues about the emotions, attitudes, and amount of power the speaker directs toward others, is describing the _____.

A) content of the message
B) context of the message
C) interaction dimension
D) relationship dimension

Question 22

Sondra is conscious of her tendency to be soft-spoken and withdrawn in communication situations. Based on this example, what characteristic of a competent communicator does Sondra have?

A) She effectively interprets verbal messages.
B) She appropriately adapts her communication.
C) She is aware of her own communication.
D) She listens and responds thoughtfully.

Question 23

Which of the following is an example of presentational communication?

A) a radio talk show
B) Oprah Winfrey delivering a graduation speech
C) a faculty awards committee meeting to select scholarship recipients
D) muttering to yourself as you study your French

Question 24

When a speaker adjusts what is being communicated as a response to the actions of listeners, that speaker is ____ the message.

A) adapting
B) symbolizing
C) following
D) describing

Question 25

Kara's friend states that she did not understand what Kara meant by her previous statement. Kara restates her message by giving an example that is personally relevant to her friend. Kara's behavior best illustrates which of the principles of communication?

A) effectively using and interpreting nonverbal messages
B) appropriately adapting your messages to others
C) being aware of your communication
D) effectively adapting to the context of the communication

Question 26

The textbook describes small group communication as a transactional process among three to fifteen people who _____.

A) meet often
B) work in the same context
C) are "in sync" with each other
D) share a common goal

Question 27

According to communication scholar Osmo Wiio, which of the following is true about communication?

A) Communication cannot fail.
B) If a message can be understood in different ways, it will be understood in just the
Way that does the least harm.
C) Clear communication will never be misinterpreted.
D) The more communication there is, the more difficult it is for communication to
Succeed

Question 28

Which of the following could be best described as an example of impersonal communication?

A) asking the teller at the bank to cash a check
B) discussing skydiving with your English professor after class
C) reviewing your notes for your history exam
D) talking to your best friend about your job interview

Question 29

Which of the following concepts is included in the definition of interpersonal communication as discussed in the textbook?

A) managing relationships
B) impersonal
C) one-to-many
D) common goal

Question 30

Patrick knows that when he wants to get a haircut, he needs to call ahead for an appointment. He knows this even though he has never been told directly. This example illustrates a(n) _____ rule.

A) explicit
B) implicit
C) content
D) relational

Question 31

Dean Barnlund suggested that when we communicate with one other person, there are at least six other "people" involved. This statement suggests that communication is _____.

A) private
B) complicated
C) governed by rules
D) inescapable

Question 32

Aristotle's definition of rhetoric is based on _____.

A) the process of discovering the available means of persuasion in a given situation
B) the use of gimmicks to get what you want
C) another term for public communication
D) the process of learning about language and symbols through nonverbal cues

Question 33

Ted is a communication researcher working at a local hospital. He studies how patients and their nurses and doctors communicate. He also studies how the hospital communicates about its new weight loss campaign, "Drop It!" Ted is directly involved in researching which area of communication?

A) team communication
B) small group communication
C) health communication
D) mediated communication

Question 34

Which of the following is an attribute of interpersonal communication?

A) Interpersonal communication is linear.
B) Interpersonal communication is a monologue.
C) Interpersonal involves responding to people's roles.
D) Interpersonal communication involves mutual influence.

Question 35

Language is defined as consisting of _____.

A) symbols and sounds
B) rules and sounds
C) context and rules
D) symbols and rules

Question 36

Which of the following is an example of intrapersonal communication?

A) talking to a friend about biology class
B) telling your roommate about a personal problem
C) mentally reviewing what you have to do that day
D) ordering a pizza over the phone

Question 37

Which of the following statements is accurate concerning listening?

A) Psychological noise helps make effective listening possible.
B) Listening is primarily a passive task.
C) Listening is the easiest communication skill to develop.
D) Effective listeners are other-oriented.

Question 38

After a few weeks in school, all students know that they should raise their hand if they want to speak in class. This is an example of what aspect of communication?

A) context
B) rule
C) encoding
D) feedback

Question 39

The aspect of communication that focuses on WHAT is said, including new information, ideas, and suggested actions, is referred to as _____.

A) content
B) relational
C) intention
D) implication
E) context

Question 40

According to the textbook, which of the following statements is most accurate about nonverbal communication?

A) Cultural differences have little impact on the way we interpret nonverbal messages.
B) People are more likely to believe your verbal communication than your nonverbal.
C) Nonverbal messages have a clear-cut beginning and ending point.
D) Nonverbal messages may be intentional or unintentional.

Question 41

The other-oriented perspective is essential for a message to achieve its desired effect.

Question 42

Brad is angry with Angie, so while she tells him why she wants to go out to a specific restaurant for dinner, he sits perfectly still and makes no eye contact with her. In these ways, Brad is able to confuse Angie by not sending any feedback to her.

Question 43

According to research cited in the textbook, communication plays a role in maintaining your emotional, but not your physical health.

Question 44

Context refers to the beliefs, values, and moral principles by which we determine what is right or wrong.

Question 45

Worrisome thoughts that prevent a person from concentrating on what another person is saying are an example of literal noise.

Question 46

Rhetoric refers to the process of using symbols to influence or persuade.

Question 47

Encoding occurs when the receiver interprets words and unspoken signals.

Question 48

When seeking employment, it is good to know that the top-ranked factor that human resources professionals desire in applicants is the ability to have experience in resumé writing.

Question 49

The simultaneous nature of communication is not considered in the "communication as transaction" model.

Question 50

According to the textbook, a characteristic of competent communication is to achieve a common understanding of the message.

Question 51

Speaking in front of a large audience is an example of intrapersonal communication.

Question 52

Personnel managers cite oral communication skills as a top factor in helping graduating college students obtain employment.

Question 53

When Filiberto returns home from his classes, he finds that there are three emails from his friend Paolo that were sent at various times. These emails illustrate that mediated communication is synchronous.

Question 54

You spend more time listening than performing any other communication activity.

Question 55

The relationship dimension of a message offers cues about the amount of power and control the speaker directs toward the other person involved in the communication.

Question 56

Adapting your message to a listener means you tell them exactly what they want to hear.

Question 57

According to the textbook, the key problem with the "communication as action" model of communication is that it overlooks the various channels of communication.

Question 58

A nonverbal message may contradict a person's verbal message.

Question 59

When there is a contradiction between what is being said and what is being done, verbal messages are more believable than nonverbal messages.

Question 60

According to the textbook, an important aspect of a successful group is having a sense of belonging among its members.

Question 61

Explain the criteria for ethical communication by defining ethics and explaining some sources for ethical views.

Question 62

A followable prescription that indicates what behavior is obligated, expected, preferred, or prohibited in a specific situation is a _____.

Question 63

The communication as interaction perspective added two dimensions to the study of communication that were not a part of the communication as action model. Those two are _____, which is a response to a message, and _____, which is the communication environment.

Question 64

Explain the concept that meaning is co-created.

Question 65

What are some types of symbols and how are they used in communication?

Question 66

The early models of communication viewed it as a transfer or _____ of information.

Question 67

To be _____ is to consider the needs, motives, desires, and goals of our communication partners while still maintaining our integrity.

Question 68

Thoughts, worries, and feelings that distract us from the communication process are called _____.

Question 69

_____ communication often occurs when a time delay occurs between the sending of an email message and the receipt or reading of that message.

Question 70

The written, spoken, and unspoken elements of communication to which we assign meaning are called _____.

Question 71

List and explain the three reasons why we study communication as outlined in the text.

Question 72

The process of acting on information is known as _____.

Question 73

Explain the concept of feedback. What are some possible sources for feedback?

Question 74

Communication that occurs within yourself is referred to as _____ communication.

Question 75

Briefly list and explain the three communication contexts discussed in the text.

Question 76

Explain the basic difference between the interaction and transaction models of communication.

Question 77

Explain and give an example of what is meant by the term "context."

Question 78

What three criteria should be used to judge communication competence?

Question 79

Illustrate the concept of impersonal communication.

Question 80

Rules that are not specifically spelled out are called _____ rules.