Deck 5: Work Ethics

Question 1

You say things that offend another person.This is

A)Gossip
B)Defamation
C)Being rude
D)Harassment

Answer 1

Harassment

Question 2

You have a tattoo.You should

A)Have it removed
B)Wear uniforms that allow it to be seen
C)Cover it while at work
D)Show it to patients and residents

Answer 2

Cover it while at work

Question 3

Good personal hygiene involves

A)Daily bathing
B)Taking a shower
C)Taking a tub bath
D)Brushing teeth daily

Answer 3

Daily bathing

Question 4

To look professional at work

A)Follow the agency's dress code
B)Wear your favorite clothes
C)Keep your nails polished
D)Wear shoes that are in style

Question 5

Underclothes must

A)Be simple and attractive
B)Be clean and fit well
C)Give needed support
D)Be in style

Question 6

Uniforms,stockings,socks,and shoes must be

A)Clean
B)In style
C)White
D)Provided by the agency

Question 7

Treating the person with dignity is

A)Consideration
B)Empathy
C)Respectfulness
D)Cheerfulness

Question 8

Perfumes,colognes,and after-shave lotions

A)Are not worn
B)Must be a light fragrance
C)Must be approved by the agency
D)Prevent body orders

Question 9

You have multiple earrings piercings.You should

A)Wear only one set of earrings
B)Plug the holes
C)Wear as many earrings as needed
D)Limit earrings to the lower ear lobe

Question 10

Having concern for a person is

A)Caring
B)Empathy
C)Enthusiasm
D)Respect

Question 11

In order to count pulse and respirations accurately,you should wear a wristwatch that

A)Is digital.
B)Has a sweep hand
C)Has a stopwatch
D)Has an alarm

Question 12

Large rings and bracelets are dangerous because:

A)Patients and residents can pull them off.
B)They can scratch patients and residents.
C)They provide a place for microbes to grow and multiply.
D)They can damage care equipment.

Question 13

Being honest as a nursing assistant means the following except

A)Reporting accurately
B)Reporting errors
C)Reporting observations
D)Reporting gossip

Question 14

Being dependable means the following except

A)Reporting to work on time
B)Being eager to learn
C)Performing delegated tasks
D)Keeping promises

Question 15

Which is not a source for finding a job?

A)The state employment service
B)Newspaper ads
C)The state nursing assistant registry
D)Phone book yellow pages

Question 16

Which will not promote physical and mental health?

A)Good nutrition
B)Having your eyes examined
C)Taking drugs as a doctor prescribes
D)Fatigue

Question 17

Work ethics means

A)Trusting others with personal information
B)Being polite and considerate
C)Behavior in the workplace
D)Right and wrong conduct

Question 18

Nail polish

A)Must be a light shade
B)Must be in good repair
C)Must be a dark shade
D)Is not worn

Question 19

Necklaces and earrings are dangerous because

A)Patients and residents can pull them off.
B)They can scratch patients and residents.
C)They provide a place for microbes to grow and multiply.
D)They can damage care equipment.

Question 20

Understanding your feelings,strengths,and weaknesses is

A)Consideration
B)Trustworthiness
C)Conscientiousness
D)Self-awareness

Question 21

These statements are about job interviews.Which is incorrect?

A)You can ask questions about pay rate and work hours.
B)You can ask questions about the uniforms.
C)You can ask about benefits.
D)You can ask for a vacation in advance.

Question 22

Children emergencies are

A)Your responsibility
B)The agency's responsibility
C)Your co-workers' responsibility
D)Part of your benefits package

Question 23

To complete a job application,you need to

A)Read and follow the directions.
B)Prove that you are qualified for the job.
C)Schedule an interview
D)Prepare answers to the questions

Question 24

You accept a job at Fair Haven Nursing Center.You should get the following information in writing except

A)Pay rate
B)Starting date
C)Work hours
D)What your references said about you

Question 25

You are completing a job application.You must be

A)Honest
B)Enthusiastic
C)Courteous
D)Cheerful

Question 26

You arrive at Fair Haven Nursing Center for an interview.What should you do first?

A)Stop in the restroom.
B)Get something to drink.
C)Give the receptionist your name.
D)Take a walk through the center.

Question 27

Which should you review with the interviewer?

A)The nursing assistant registry
B)Your competency evaluation
C)Your job description
D)Agency policies and procedures

Question 28

You are completing a job application.How many references should you be prepared to give?

A)1
B)2
C)3
D)4

Question 29

You are the carpool driver today.You need to get gas.What should you do?

A)Leave earlier than usual to get the gas.
B)Get it after you pick everyone up.
C)Get it after work.
D)Ask everyone to help pay for gas.

Question 30

During an interview,it is correct to do the following except

A)Accept a beverage
B)Shake the interviewer's hand
C)Take things off the interviewer's desk
D)Look at the interviewer

Question 31

You should write a thank-you note

A)Within 24 hours after the interview
B)The week after the interview
C)Two weeks after the interview
D)When you have the time

Question 32

You accept a job at Fair Haven Nursing Center.Which does not occur during new employee orientation?

A)You learn to be a preceptor.
B)You learn about the center's policies and procedures.
C)You demonstrate procedures in your job description.
D)You learn how to use the center's supplies and equipment.

Question 33

You have a job interview scheduled.Which shows that you are dependable?

A)Being clean
B)Dressing professionally
C)Giving the receptionist your name
D)Being on time

Question 34

You are in the waiting area before your interview.What should you do?

A)Sit quietly.
B)Eat your lunch.
C)Talk to the receptionist.
D)Look at things on the receptionist desk.

Question 35

You are getting ready for an interview.You should do the following except

A)Make sure your shoes are clean and in good repair.
B)Take a bath and brush your teeth.
C)Style your hair as you would for work.
D)Wear a heavy perfume.

Question 36

Which answers are best during an interview?

A)"Yes" and "no" answers
B)Brief explanations
C)Long explanations
D)Written responses

Question 37

A person has not had a job in four years.The person should

A)Write N/A in the blanks for those four years
B)Give information regarding the employment gap on the application stating the reason
C)Do nothing; the interviewer will ask if they desire to know
D)Write employed

Question 38

A nursing center wants to hire you.Which is not required?

A)NATCEP certificate of completion
B)A competency evaluation
C)Proof of citizenship or legal residency
D)Identification

Question 39

A question on a job application does not apply to you.What should you do?

A)Write neatly.
B)Leave the space blank.
C)Write "N/A" in the space.
D)Write a brief response about why the questions does not apply.

Question 40

You are ill and cannot work as scheduled.What should you do?

A)Find someone to work for you.
B)Follow the agency's attendance policy.
C)Call your supervisor after your shift starts.
D)Go to bed.

Question 41

You need to arrive for work

A)Before your shift starts
B)When your shift starts
C)Within 5 minutes of your shift's starting time
D)Within 10 minutes of your shift's starting time

Question 42

You are scheduled to work from 3:00 PM to 11:30 PM.Which statement is correct?

A)You must stay the entire time.
B)You can leave at 11:30 PM.
C)You can leave when your work is done.
D)You do not have to work overtime.

Question 43

Which of the following is a good example of keeping personal matters out of the workplace?

A)Carrying a personal pager
B)Asking a co-worker for lunch money
C)Using the agency's computer to check your e-mail
D)Making a doctor's appointment for your day off

Question 44

You can share information about a patient or resident with

A)The family
B)Your family members at home
C)The nurse
D)Visitors

Question 45

A patient's care is assigned to Sally Jones.The patient needs to use the bathroom.Sally Jones is on a meal break.Who will help the patient?

A)Sally Jones.She will have to return to the unit.
B)No one.The patient will have to wait until Sally Jones is done eating.
C)Any staff member on the unit will help.
D)The patient's family will help.

Question 46

You need to call your children.When should you make the call?

A)After you finish assigned tasks
B)When patients or residents are napping
C)During meal or break times
D)When the nurse is talking to the doctor

Question 47

You need to talk to the nurse about a patient or resident.Where should you do this?

A)In the person's room
B)In the hallway
C)In a private place where only you and the nurse can hear
D)Over the intercom system

Question 48

You have planned your work.Which is not a good part of your plan?

A)Discussing priorities with the nurse
B)List care that needs to be done on a schedule
C)Gather needed supplies once you go in the person's room to complete the task
D)Staying busy and asking others if they need help

Question 49

When you eavesdrop,you

A)Invade the person's privacy
B)Commit fraud
C)Promote confidentiality
D)Gossip

Question 50

You see two health team members talking quietly to each other.You tell your co-workers what you overheard.This is

A)Eavesdropping
B)Gossip
C)An invasion of privacy
D)Defamation

Question 51

Your break time is 15 minutes long.How long can you take?

A)10 minutes
B)15 minutes
C)20 minutes
D)As long as you need

Question 52

Which will not protect patients,residents,and you from harm?

A)Following your job description and agency policies and procedures
B)Following the nurse's instructions
C)Telling the nurse when you make a mistake
D)Making excuses or blaming others for your actions

Question 53

What is the best way to look professional at work?

A)Ask your friends to help you shop for uniform.
B)Wear your favorite clothes to work.
C)Check yourself in the mirror before leaving for work.
D)Follow the agency's dress code.

Question 54

During lunch,your co-workers are talking about other staff members.What should you do?

A)Excuse yourself and leave the table.
B)Sit there without saying anything.
C)Tell the nurse what happened.
D)Share the comments with staff members who were not there.

Question 55

Which statement displays a bad attitude?

A)The nursing assistant who says,"I can't I'm too busy."
B)The nursing assistant who asks,"Would you be able to assist me with a bath within the next 30 minutes?"
C)The RN who states "I really appreciate your help today."
D)The nursing assistant who states "I'm sorry.I can't help you right now,but I can in 20 minutes when I finish this bath."

Question 56

Professional speech and language includes the following except:

A)Using slang
B)Speaking softly and gently
C)Speaking clearly
D)Controlling the tone of your voice

Question 57

Before leaving the unit for a break,you need to

A)Use the restroom
B)Tell the nurse
C)Log off the computer
D)Turn off your pager

Question 58

Which is not a courtesy?

A)Saying "please" and "thank you"
B)Holding doors open for others
C)Helping others when asked to do so
D)Calling a patient by his first name

Question 59

To keep personal matters out of the workplace,you should

A)Use phones on the nursing unit to make personal calls
B)Sell your handmade crafts at work
C)Have your son meet you over your lunch break
D)Send text messages from the hallway as opposed to the person's room

Question 60

A resident did not get her meal served on time.How should you respond to the nurse?

A)"I'm sorry.Can you help me plan better?"
B)"It's not my fault."
C)"I didn't do it."
D)"It's not my turn.I did it yesterday."

Question 61

You could lose your job for the following reasons except

A)Using offensive speech and language
B)Destroying a patient's or a resident's property
C)Having a weapon in the workplace
D)Working when scheduled

Question 62

A stressor is

A)An event or factor that causes stress
B)Anything that is not pleasant
C)What causes illness
D)The response or change in the body caused by any emotional,physical,social,or economic factor

Question 63

Stress is

A)Anything that is not pleasant
B)The response or change in the body caused by any emotional,physical,social,or economic factor
C)Anxiety,fear,anger,dread,and depression
D)What causes illness

Question 64

Which statement about stress is incorrect?

A)Stress is normal.
B)Stress occurs with everything you do.
C)Stress affects the whole person.
D)Stress only occurs while awake.

Question 65

Spending time with those who make you laugh can help you reduce and cope with stress.

Question 66

When you resign from a job,you should do the following except:

A)Give your reason for leaving
B)Give the last date you will work
C)Thank the employer for being able to work at the agency
D)Make a list of the things you do not like about your job and the agency

Question 67

Stress in your personal life can affect your work and the care you give.

Question 68

Your work is causing you stress.What should you do?

A)Stay home from work.
B)Talk to the nurse.
C)Talk to your co-workers.
D)Tell your patients about the problem.

Question 69

These statements are about harassment.Which is incorrect?

A)Harassment is always sexual.
B)Harassment can involve words,gestures,or touch.
C)Harassment can involve jokes and pictures.
D)Victims of sexual harassment can be men or women.

Question 70

Stress can cause life-threatening problems.

Question 71

The following can help reduce or cope with stress except:

A)Exercise
B)Setting priorities
C)Eating favorite meals regardless of nutritional value
D)Getting enough rest

Question 72

You could lose your job for the following reasons except

A)Refusing to accept a delegated task that is not in your job description
B)Neglecting a patient or resident
C)Violating any agency policy
D)Giving false information on your job application

Question 73

You could lose your job for the following reasons except

A)Showing respect to patient,families,and visitors
B)Poor attendance
C)Abandonment
D)Using alcohol at work

Question 74

You decide to resign from your job.What should you do?

A)Not show up for work.
B)Give a 2-week notice.
C)Hire someone to take your place\
D)Give a 1-day notice.