Deck 8: Preventive Maintenance and Basic Services

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Question
Technician A checks V-belt tension by pressing his thumb firmly on the longest straight span of the belt and measuring the amount of deflection. Technician B uses a belt tension gauge. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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Question
Disconnecting and then reconnecting the battery on a late model car might cause the engine to run rough for a few miles.
Question
An oil with a viscosity index of 10W-30 has a viscosity of 10 when warm and a 30 when cold.
Question
Two technicians are discussing the measurement of antifreeze concentration in coolant. Technician A uses a coolant hydrometer. Technician B uses a refractomer. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
Technician A wipes off the outside of a zerk fitting before injecting grease into it. Technician B injects just enough grease to cause the boot to expand slightly. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
Hybrid vehicles are maintained and serviced in the same manner as conventional vehicles, except for the hybrid components.
Question
Technician A says grease fittings are found on parts of the steering system. Technician B says grease fittings are found on parts of the brake system. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
The VIN number includes all the information listed below EXCEPT:

A) model tear
B) engine type
C) manufacturer
D) vehicle weight
Question
A torque stick cannot be used to tighten lug nuts.
Question
A vehicle is towed into the shop with a thrown serpentine belt. Technician A checks for a worn pulley bearing. Technician B checks for a faulty tensioner. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
Oil viscosity classification is established by the Society of Automotive Engineers [SAE].
Question
Before replacing a serpentine belt ______.

A) cut the old belt with a razor blade to make the job easier.
B) measure the belt tension with a belt tension gauge so that the new belt can be retensioned to the original tension.
C) remove the fan and water pump.
D) locate the belt routing diagram on the underhood decal or shop manual; if none is found draw your own
Question
A belt that does not have proper tension may squeal or chirp.
Question
Oil should be changed only when it appears dirty or black.
Question
Two technicians are discussing the proper coolant to use on a late model GM vehicle. Technician A says that "DEX-COOL" type Organic Acid Technology [OAT] is the proper coolant to use. Technician B says that Ethylene Glycol [good old green] type antifreeze can be used on any vehicle. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
Two technicians are discussing testing coolant with test strips. Technician A says the test strip measures freezing protection level. Technician B says the test strip measures coolant acidity.Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
After servicing a hybrid car, the engine will not start. Technician A says the wrong engine oil was installed. Technician B says the wrong type of brake fluid was used. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
All Ford vehicles use Type F automatic transmission fluid [ATF].
Question
Air filters are typically replaced every 100,000 miles.
Question
Most hydraulic clutch systems use brake fluid.
Question
S ____________________classification [API] oil is used in all cars that have gasoline engines and were built in or after 2005.
Question
The W in 5W-30 viscosity oil stands for ____________________.
Question
Radial tires should be rotated every _____ miles after being initially rotated at 7,500 miles.

A) 5,000
B) 10,000
C) 15,000
D) 25,000
Question
The typical replacement interval for an air filter is ____________________ miles.
Question
If a ball joint has a threaded plug, the plug can be removed and a _____ fitting installed that will allow the ball joint to be greased periodically.

A) Whittington
B) spring lock
C) ferrule
D) zerk
Question
In most states, the actual repair cost cannot exceed the estimate by more than ____________________ percent without the customer's authorization.
Question
Coolant acidity is measured with ____________________.
Question
Describe the procedure for checking the condition of an air filter.
Question
Ethylene glycol antifreeze is _____.

A) the most commonly used antifreeze
B) green in color
C) poisonous
D) all answers are correct
Question
Directional tires are being discussed. Technician A says directional tires should not be cross rotated, but rotated front to rear. Technician B cross rotates the tires by dismounting them from the rims, flipping them over and remounting. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
Research shows that states with annual safety inspection programs have ____________________ percent fewer accidents than states without safety inspections.
Question
Which of the following properties of synthetic oil is NOT true?

A) low viscosity at high temperatures
B) low viscosity at low temperatures
C) a longer service life
D) better fuel economy
Question
A torque stick is used to ensure that the ____________________ are not overtorqued.
Question
If the wiper blades are no longer pressed firmly onto the windshield, the ____________________ should be replaced.
Question
Which of the following is NOT a good reason to replace a belt.

A) worn or glazed edges
B) squealing or chirping
C) tears and splits
D) signs of oil soaking
Question
The minimum concentration of antifreeze is _____.

A) 20% antifreeze, 80% water
B) 33% antifreeze, 66% water
C) 44% antifreeze, 56% water
D) 50% antifreeze, 50% water
Question
The EP designation for a chassis grease stands for ____________________.
Question
The VIN number for vehicles built in the United States begins with _____.

A) 1
B) 3
C) U
D) A
Question
The tenth character in the VIN is the _____.

A) manufacturer
B) engine family
C) model year
D) body type
Question
Technician A says V-belts are manually tensioned and require periodic adjustment. Technician B says serpentine belts are normally automatically adjusted. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
Question
Besides generating repair orders, what other services can be done by computerized shop management systems?
Question
What are serpentine belts?
Question
Why is transmission fluid colored red?
Question
Why does a car that never leaves south Florida require a 50/50 concentration of antifreeze and water.
Question
What is a core charge?
Question
Why should the radiator cap never be removed when the engine is hot?
Question
What information is contained in the VIN?
Question
List four things to check while visually inspecting a battery.
Question
List three different types of antifreeze.
Question
Why must wheel lug nuts be properly torqued using a torque wrench?
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Deck 8: Preventive Maintenance and Basic Services
1
Technician A checks V-belt tension by pressing his thumb firmly on the longest straight span of the belt and measuring the amount of deflection. Technician B uses a belt tension gauge. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
C
2
Disconnecting and then reconnecting the battery on a late model car might cause the engine to run rough for a few miles.
True
3
An oil with a viscosity index of 10W-30 has a viscosity of 10 when warm and a 30 when cold.
False
4
Two technicians are discussing the measurement of antifreeze concentration in coolant. Technician A uses a coolant hydrometer. Technician B uses a refractomer. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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5
Technician A wipes off the outside of a zerk fitting before injecting grease into it. Technician B injects just enough grease to cause the boot to expand slightly. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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6
Hybrid vehicles are maintained and serviced in the same manner as conventional vehicles, except for the hybrid components.
Unlock Deck
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k this deck
7
Technician A says grease fittings are found on parts of the steering system. Technician B says grease fittings are found on parts of the brake system. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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8
The VIN number includes all the information listed below EXCEPT:

A) model tear
B) engine type
C) manufacturer
D) vehicle weight
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9
A torque stick cannot be used to tighten lug nuts.
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10
A vehicle is towed into the shop with a thrown serpentine belt. Technician A checks for a worn pulley bearing. Technician B checks for a faulty tensioner. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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k this deck
11
Oil viscosity classification is established by the Society of Automotive Engineers [SAE].
Unlock Deck
Unlock for access to all 50 flashcards in this deck.
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k this deck
12
Before replacing a serpentine belt ______.

A) cut the old belt with a razor blade to make the job easier.
B) measure the belt tension with a belt tension gauge so that the new belt can be retensioned to the original tension.
C) remove the fan and water pump.
D) locate the belt routing diagram on the underhood decal or shop manual; if none is found draw your own
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13
A belt that does not have proper tension may squeal or chirp.
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14
Oil should be changed only when it appears dirty or black.
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k this deck
15
Two technicians are discussing the proper coolant to use on a late model GM vehicle. Technician A says that "DEX-COOL" type Organic Acid Technology [OAT] is the proper coolant to use. Technician B says that Ethylene Glycol [good old green] type antifreeze can be used on any vehicle. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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Unlock for access to all 50 flashcards in this deck.
Unlock Deck
k this deck
16
Two technicians are discussing testing coolant with test strips. Technician A says the test strip measures freezing protection level. Technician B says the test strip measures coolant acidity.Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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Unlock for access to all 50 flashcards in this deck.
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k this deck
17
After servicing a hybrid car, the engine will not start. Technician A says the wrong engine oil was installed. Technician B says the wrong type of brake fluid was used. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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k this deck
18
All Ford vehicles use Type F automatic transmission fluid [ATF].
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k this deck
19
Air filters are typically replaced every 100,000 miles.
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k this deck
20
Most hydraulic clutch systems use brake fluid.
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k this deck
21
S ____________________classification [API] oil is used in all cars that have gasoline engines and were built in or after 2005.
Unlock Deck
Unlock for access to all 50 flashcards in this deck.
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k this deck
22
The W in 5W-30 viscosity oil stands for ____________________.
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k this deck
23
Radial tires should be rotated every _____ miles after being initially rotated at 7,500 miles.

A) 5,000
B) 10,000
C) 15,000
D) 25,000
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Unlock for access to all 50 flashcards in this deck.
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k this deck
24
The typical replacement interval for an air filter is ____________________ miles.
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k this deck
25
If a ball joint has a threaded plug, the plug can be removed and a _____ fitting installed that will allow the ball joint to be greased periodically.

A) Whittington
B) spring lock
C) ferrule
D) zerk
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k this deck
26
In most states, the actual repair cost cannot exceed the estimate by more than ____________________ percent without the customer's authorization.
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k this deck
27
Coolant acidity is measured with ____________________.
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k this deck
28
Describe the procedure for checking the condition of an air filter.
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29
Ethylene glycol antifreeze is _____.

A) the most commonly used antifreeze
B) green in color
C) poisonous
D) all answers are correct
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Unlock for access to all 50 flashcards in this deck.
Unlock Deck
k this deck
30
Directional tires are being discussed. Technician A says directional tires should not be cross rotated, but rotated front to rear. Technician B cross rotates the tires by dismounting them from the rims, flipping them over and remounting. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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k this deck
31
Research shows that states with annual safety inspection programs have ____________________ percent fewer accidents than states without safety inspections.
Unlock Deck
Unlock for access to all 50 flashcards in this deck.
Unlock Deck
k this deck
32
Which of the following properties of synthetic oil is NOT true?

A) low viscosity at high temperatures
B) low viscosity at low temperatures
C) a longer service life
D) better fuel economy
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k this deck
33
A torque stick is used to ensure that the ____________________ are not overtorqued.
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k this deck
34
If the wiper blades are no longer pressed firmly onto the windshield, the ____________________ should be replaced.
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k this deck
35
Which of the following is NOT a good reason to replace a belt.

A) worn or glazed edges
B) squealing or chirping
C) tears and splits
D) signs of oil soaking
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Unlock for access to all 50 flashcards in this deck.
Unlock Deck
k this deck
36
The minimum concentration of antifreeze is _____.

A) 20% antifreeze, 80% water
B) 33% antifreeze, 66% water
C) 44% antifreeze, 56% water
D) 50% antifreeze, 50% water
Unlock Deck
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k this deck
37
The EP designation for a chassis grease stands for ____________________.
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k this deck
38
The VIN number for vehicles built in the United States begins with _____.

A) 1
B) 3
C) U
D) A
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Unlock Deck
k this deck
39
The tenth character in the VIN is the _____.

A) manufacturer
B) engine family
C) model year
D) body type
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k this deck
40
Technician A says V-belts are manually tensioned and require periodic adjustment. Technician B says serpentine belts are normally automatically adjusted. Who is correct?

A) A only
B) B only
C) both A and B
D) neither A nor B
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k this deck
41
Besides generating repair orders, what other services can be done by computerized shop management systems?
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k this deck
42
What are serpentine belts?
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43
Why is transmission fluid colored red?
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44
Why does a car that never leaves south Florida require a 50/50 concentration of antifreeze and water.
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k this deck
45
What is a core charge?
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46
Why should the radiator cap never be removed when the engine is hot?
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k this deck
47
What information is contained in the VIN?
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48
List four things to check while visually inspecting a battery.
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49
List three different types of antifreeze.
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50
Why must wheel lug nuts be properly torqued using a torque wrench?
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