Deck 6: IT Planning

Question 1

The tactical level of IT planning is focused on the external environment and making decisions about the allocation of resources for competitive advantage.

Answer 1

False

Question 2

Which of the following best describes the IT process in which the Application Portfolio Matrix and the Application Prioritization Matrix would most likely be used?

A) System planning
B) Application planning
C) Data planning
D) Project planning

Answer 2

B

Question 3

Ownership and creation of a corporate recovery and management plan in many organizations is the responsibility of the CEO, CFO, COO or other business executive.

Answer 3

True

Question 4

The CIO should be the owner of the business strategic planning process.

Question 5

Each of the following is a category of the Application Portfolio Matrix except:

A) turnaround applications.
B) warehouse applications.
C) strategic applications.
D) support applications.

Question 6

Enterprise Resource Planning systems such as JD Edwards and SAP best describe which category of the Application Portfolio Matrix?

A) Turnaround applications
B) Factory applications
C) Strategic applications
D) Support applications

Question 7

The tactical level of IT planning is focused on the external environment to address short-to-medium timeframe organizational responses to competitive threats.

Question 8

The ability for an application to deliver business benefits best describes the business impact dimension of application prioritization.

Question 9

Amazon.com's "one-click" technology best exemplifies an application in the support category of the Application Portfolio Matrix.

Question 10

According to the Application Prioritization Matrix, the most attractive applications are those that have a high business impact and a low ease of execution.

Question 11

The operational level of IT planning is focused on day-to-day concerns of running the IT infrastructure.

Question 12

It is best to have multiple contingency plans rather than one single plan to address potential disaster scenarios.

Question 13

IT plans need to accommodate both the business and IT environments if IT is to be effectively aligned with the business.

Question 14

Each of the following IT processes may be expanded to include emerging technologies except:

A) system planning.
B) application planning.
C) data planning.
D) project planning.

Question 15

The senior IT managers should be the owners of the IT strategy planning process.

Question 16

The strategic level of IT planning is focused on the external environment and making decisions about the allocation of resources for competitive advantage.

Question 17

An ERP system, such as J.D. Edwards or SAP, best exemplifies an application in the factory category of the Application Portfolio Matrix.

Question 18

The degree of difficulty for an organization to implement an application best defines the business impact dimension of application prioritization.

Question 19

New systems that have the potential to open or define new markets or radically transform how the organization competes, but have not yet proven effective, best exemplifies an application in the strategic category of the Application Portfolio Matrix.

Question 20

Applications that are high on business impact and high on ease of execution best describes which category of the Application Prioritization Matrix?

A) Low-hanging fruit
B) Money pits
C) Must haves
D) Quick wins

Question 21

The degree of difficulty for an organization to implement an application best defines the _______ dimension of application prioritization.

Question 22

The _______ process negotiates individual service level agreements using service volume forecasts and service charge rates.

Question 23

The _______ process works towards a way to ensure that there will be a continuation of business operations in the event of failure or disaster.

Question 24

The _______ process uses the results from the application, data, network, and systems planning processes, and translates all of these plans into manageable, clearly defined, and well-documented projects.

Question 25

Prioritization at the application level should consider both business impact and _______.

Question 26

Which of the following best describes the best way to start the development of an overall security plan?:

A) cCreate and staff a formal IT management position that is exclusively focused on information security.
B) eExamine the costs of replacing systems and applications.
C) rReview those operational areas that have the greatest financial impact on the firm.
D) lLook at the alternative ways to keep the systems and applications going in the event of a catastrophe.

Question 27

Which of the following best describes an IT process that uses a forecast load from new projects or from the evolution of existing services which defines how resources will cover the demand?:

A) mManagement systems planning and monitoring
B) cCapacity planning and management
C) pProject management
D) sSkills planning and management

Question 28

According to the Balancing IT Skills model, in developing an IT skills management plan organizations need to achieve a balance between each of the following except:

A) leadership skills.
B) business knowledge.
C) technology skills.
D) planning skills.

Question 29

Which of the following best describes an IT process that determines what the data needs will be for the applications that are proposed for implementation?

A) System planning
B) Network planning
C) Data planning
D) Project planning

Question 30

Which of the following best describes the Organizational IT Capacity Planning Process Maturity level in which the firm characteristics are firefighting?:

A) lLevel 1
B) levelLevel 2
C) lLevel 3
D) lLevel 4

Question 31

Which of the following best describes an IT process that most likely results in an end product that is an agreed-upon set of architectural principles and a course of action for the firm's telecommunications infrastructure and applications?

A) System planning
B) Network planning
C) Data planning
D) Project planning

Question 32

The ability for an application to deliver business benefits best describes the _______ dimension of application prioritization.

Question 33

Ownership and creation of a corporate recovery and management plan in many organizations is the responsibility of the _______

Question 34

Each of the following is a major task that must be completed when beginning to plan for recovery except:

A) consolidate the recovery requirements for all service agreements.
B) define the business and IT recovery- operating environment.
C) identify variances between operating environments and agreements
D) improve standards in development or maintenance of data.

Question 35

___________best describes the formal activities and processes associated with the allocation of organizational resources and time as they relate to the accomplishment of specific business and IT objectives.

Question 36

A translation of the enterprise's strategic goals and directions into a planned update of the enterprise's hardware, systems software, network, and related IT infrastructure facilities in order to enable applications to meet strategic goals, best defines which of the following IT processes?

A) System planning
B) Network planning
C) Data planning
D) Project planning

Question 37

Which of the following best describes the government act that requires all publicly held companies to keep accurate records and maintain internal control systems in order to safeguard assets?:

A) Gramm-Leach-Bliley Act of 1999
B) 1977 Foreign Current Practices Act
C) Securities and Exchange Act of 1934
D) Telecommunications Act of 1996

Question 38

The _______is a schedule or forward-looking map of applications to be built or modified within a set period of time.

Question 39

Each of the following is a top ten factor that could trigger unethical employee behavior except:

A) genetic disposition.
B) little or no recognition of achievements.
C) efforts to balance work and family.
D) company politics.

Question 40

The _______ process builds an overall plan to ensure that agreed-upon levels of security for systems and services are met.

Question 41

The _________________process uses strategic guidance and an assessment of existing management processes to define an improved set of IT management processes.

Question 42

List and briefly describe the two types of planning addressed at the strategic level of the organization.

Question 43

Recovery and management plans should be tested at least _______, with performance gaps identified and actively managed for remediation.

Question 44

The_________________ process builds an overall plan to ensure that the agreed levels of audit and compliance for systems, applications, and services will continue to be met.

Question 45

The _________________process mainly deals with the outsourcing of services and other IT processes.

Question 46

A(n)_________________ best defines an audit that is designed to ensure that the organization is fulfilling its mission statement.