Deck 8: A: Participating in Organizations: Developing Critical Organizational Communication Competencies

Question 1

During the Understanding the Charge Phase,groups often attempt to establish blame rather than engage in obstacle analysis.

Answer 1

False

Question 2

The Standard Agenda can apply to both individuals and groups.

Answer 2

True

Question 3

Your first communication with an interviewer begins when you first speak.

Answer 3

False

Question 4

Problem solving includes decision making but is a more complex process.

Question 5

The very activity of organizing can be described as synonymous with the decision-making process.

Question 6

A procedural barrier to problem solving would be role ambiguity.

Question 7

A task barrier to problem solving would be an inadequate description of the problem.

Question 8

Decision making and problem solving are essentially the same process.

Question 9

Decision making and problem solving are essentially communication processes.

Question 10

Presentations frequently result from problem-solving and decision-making processes.

Question 11

Decision making is the process of choosing from among several alternatives,while problem solving is a multistage process for moving an issue,situation,or state from an undesirable to a more desirable condition.

Question 12

The consensus method requires everyone in the group to completely agree.

Question 13

Successful interviewers adopt a receiver orientation during the interview.

Question 14

Interviewers should only ask for previously planned information,not any additional information that the respondent might give,in order to maintain integrity in data gathering.

Question 15

An interpersonal barrier to problem solving would be self-centered or ego-centered behavior.

Question 16

Organizational culture,decision/problem issues,technical and communication competencies all influence decision-making methods and problem-solving processes.

Question 17

Decision making and problem solving are not as important as leadership for effective organizations.

Question 18

Since societies "train" members to accept and adhere to particular values,organizational culture is an important consideration for effective decision making and problem solving.

Question 19

The consensus method for group problem solving and decision making is rare and may take more time than the other methods unless considerable agreement existed at the beginning of the process.

Question 20

Organizational and individual problem solving reflect cultural values.

Question 21

Teaching others information relevant to the organization occurs in educational presentations.

Question 22

Demonstrating that we have examined various alternatives and not just the ones we are recommending enhances our credibility.

Question 23

Public presentations are usually more spontaneous than organizational presentations.

Question 24

In order to problem solve and make decisions,management teams will request informational presentations.

Question 25

Although similar to educational presentations,informational presentations are focused on teaching the audience new information.

Question 26

Organizational presentations are characterized by a low degree of audience involvement.

Question 27

Effective organizational presenters learn that it only takes accuracy for effective communication of information.

Question 28

Persuasive presentations are aimed at helping the organization make decisions.

Question 29

Educational presentations transmit information from one member to another.

Question 30

In on-going organizational relationships,a presenter needs to focus on a presenter versus audience rather than a "we" relationship with the audience.

Question 31

A series of questions can be a good way to gain the attention of the audience.

Question 32

Groups do not need to rehearse presentations as much as an individual does.

Question 33

Selection of material for a presentation depends only on the assignment at hand,not the analysis of the audience.

Question 34

Ineffective presentations reflect poor decisions about our potential receivers.

Question 35

Often technically competent presenters give inefficient information because they know their audience but not the material.

Question 36

GDSS systems,cellular phones,pagers,and desk-top publishing are all examples of computer-mediated communication and information systems.

Question 37

During organizational presentations,the ability to respond to questions is almost as important as the formal presentation.