Deck 10: Section 3: Managing Teams

Question 1

Background checks can be used to verify the truthfulness and accuracy of information that applicants provide about themselves.

Answer 1

True

Question 2

Human resource management (HRM) is the process of finding, developing, and keeping the right people to form a qualified work force.

Answer 2

True

Question 3

Functional turnover is the loss of high-performing employees who choose to leave the organization.

Answer 3

False

Question 4

A_______ is a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and co-workers, and the employees themselves.

A) 360-degree feedback
B) performance appraisal iteration
C) reciprocal appraisal
D) grapevine appraisal
E) circular feedback program

Question 5

Which of the following is an example of a subjective performance measure?

A) behavioral observation scales
B) sales quotas
C) production rate
D) revenues
E) customer complaints

Question 6

An ESOP is an:

A) equitable stock ownership plan
B) employee stock ownership plan
C) employee salary option program
D) equity in salary organizational plan
E) employer/subordinate organizational profit

Question 7

Which of the following type of tests accurately predicts job performance in almost all kinds of jobs?

A) specific ability tests
B) cognitive ability tests
C) personality tests
D) achievement tests
E) work sample tests

Question 8

To which of the following aspects of the human resource management process does federal employment law apply?

A) selection decisions
B) compensation decisions
C) performance appraisals
D) training and development activities
E) all of these

Question 9

The _______interview uses only standardized, job-related interview questions that are prepared ahead of time and asked of all candidates

A) formalized
B) structured
C) semi-structured
D) scripted
E) canned

Question 10

_______is the loss of high-performing employees who voluntarily choose to leave a company.

A) De-employment
B) Dysfunctional turnover
C) Reactive turnover
D) Regressive turnover
E) A "brain leak"

Question 11

Which of the following is an internal recruiting method?

A) advertising
B) job fairs
C) job posting
D) Internet job sites
E) walk-ins