Deck 9: Section 1: Designing Adaptive Organizations

Question 1

Job enlargement and job enrichment mean essentially the same thing.

Answer 1

False

Question 2

The core philosophy upon which the job characteristic model is based is:

A) reciprocity
B) empathy
C) autonomy
D) internal motivation
E) motivational valences

Answer 2

internal motivation

Question 3

A(n) ________function is an activity that contributes directly to creating or selling the company's products.

A) staff
B) line
C) mechanistic
D) organic
E) charted

Answer 3

line

Question 4

The two disadvantages associated with product departmentalization are costly duplication and difficulties with cross- departmental coordination.

Question 5

________is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed.

A) Pooling interdependence
B) Reciprocating interdependence
C) Reengineering
D) Repositioning
E) Manufacturing conversion

Question 6

The process view of an organization will typically be very similar to the structural, hierarchical view of the organization.

Question 7

One of the key assumptions underlying the chain of command is ________, which means that workers shouldreport to just one supervisor.

A) delegation of command
B) empowerment
C) synergistic authority
D) unity of command
E) centralization of authority

Question 8

Specialized jobs are generally inefficient.

Question 9

Except for the core business activities that they can perform better, faster, and cheaper than others, ________ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

A) modular organizations
B) hierarchical organizations
C) boundaryless organizations
D) organizational networks
E) virtual organizations

Question 10

A(n) ________ organization is an organization that is characterized by specialized jobs and responsibilities, precisely defined, unchanging roles, and a rigid chain of command based on centralized authority and vertical communication.

A) modular
B) departmentalized
C) standardized
D) organic
E) mechanistic

Question 11

________is the collection of activities that transforms inputs into outputs that customers value.

A) Reengineering
B) Functionalization
C) Organizational structure
D) Production positioning
E) Organizational process