Deck 1: Section 3: Management

Question 1

Upper-level managers may actually spend more time dealing with people than lower-level managers.

Answer 1

True

Question 2

The sales manager is in charge of monitoring the expense accounts of her sales force. In this decisional role, she acts as a(n):

A) resource allocator
B) entrepreneur
C) disturbance handler
D) monitor
E) disseminator

Answer 2

resource allocator

Question 3

Typical responsibilities for ____________include setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals.

A) top managers
B) shift supervisors
C) first-line managers
D) team leaders
E) middle managers

Answer 3

middle managers

Question 4

A manager striving to improve organizational ____________is accomplishing tasks that help fulfill organizational objectives.

A) efficiency
B) effectiveness
C) functionality
D) synergy
E) productivity

Question 5

Managers who train and supervise the performance of nonmanagerial employees, and who are directly responsible for producing the company's products or services, are categorized as:

A) general managers
B) middle managers
C) first-line managers
D) team leaders
E) top managers

Question 6

Which type of skills tends to be most important to the success of lower-level managers?

A) decisional skills
B) human skills
C) conceptual skills
D) motivation to manage
E) technical skills

Question 7

Companies look for a total of four sets of skills in individuals to identify potential managers. These desired skills are technical skills, human skills, conceptual skills, and motivation to manage.

Question 8

Top managers are responsible for creating a context for change in the organization.

Question 9

A manager engaged in the management function of___________ is monitoring progress toward goal achievement and taking corrective action when needed.

A) planning
B) organizing
C) leading
D) controlling
E) motivating
Is accomplishing tasks that help fulfill organizational
Is monitoring progress toward goal achievement

Question 10

Managers are responsible for doing the basic work in the company.

Question 11

The four classical functions of management are (1) making things happen, (2) meeting the competition, (3) organizing people, projects, and processes, and (4) leading.

Question 12

Which skills increase in their importance to success as managers rise through the managerial ranks?

A) human skills and decisional skills
B) informational skills and the motivation to manage
C) conceptual skills and the motivation to manage
D) conceptual skills, technical skills, and human skills
E) human skills and informational skills