Deck 4: Cultural Shock

Question 1

The U-curve theory is associated with reentry shock.

Answer 1

False

Question 2

The W-curve theory explains cultural shock experienced when initially adjusting to a new culture.

Answer 2

False

Question 3

For U.S.students who have traveled abroad,standards of cleanliness are a source of major cultural shock.

Answer 3

True

Question 4

People who experience cultural shock can become homesick and even develop physical ailments.

Question 5

The early return rate of U.S.expatriate managers drops significantly when proper predeparture training is given.

Question 6

Differences between the extent to which persons in the host and home cultures reveal their private self may contribute to cultural shock.

Question 7

Which stage of cultural shock is often referred to as the "honeymoon" stage?

A)first
B)second
C)third
D)fourth

Question 8

Breaking all ties with the home culture often cushions cultural shock and makes reentry shock virtually nonexistent.

Question 9

The cultural awareness training model affords participants an opportunity to experience the culture through field trips or simulations.

Question 10

The evaluation criteria for global managers would vary depending upon the expectations of the assignment.

Question 11

In some cultures,such as the Japanese,the private self is relatively small,while the public self is relatively large.

Question 12

All employees have an equal chance for a successful business venture abroad.

Question 13

The Johari Window is a method of considering a person's inner world.
Multiple Choice.Circle the letter corresponding to the correct response.

Question 14

The ability to see the environment from the perspective of the host nationals is an indication of empathy.

Question 15

Counseling may be recommended for repatriated children as they are usually three to four years retarded socially.

Question 16

Bafa,Bafa is a simulation sometimes used with the intellectual training model.

Question 17

The term sojourners refers to

A)people who are sent to work in foreign countries but return early.
B)people who go through training programs before they enter another country.
C)people who visit or reside temporarily in another country.
D)groups of people who commiserate about the difficulty of doing business in Asia.

Question 18

According to Engholm,people of the United States often label Asians as dishonest because they say one thing and do another.

Question 19

Returning to the home country,even after an extended stay abroad,is the easiest phase for most people and usually does not require any adjustment.

Question 20

Reward systems for global managers should take into account the idea of equity.

Question 21

Many multinational firms find that cultural shock can be alleviated by

A)sending only top executives abroad.
B)sending only young,single associates on overseas assignments.
C)testing associates to see who is most qualified.
D)selecting employees for overseas assignments who possess certain personal and professional qualifications.

Question 22

Which statement comparing U.S.and Asian cultures is not true with regard to the Johari Window dimensions?

A)U.S.citizens reveal their attitudes and opinions to a larger extent than do persons from the Asian culture.
B)Japanese people have more rigid boundaries between the public and private self than do U.S.Americans.
C)The Japanese use more nonverbal communication such as touch than do people of the United States
D)U.S.Americans should avoid prying questions when communicating with the Japanese.

Question 23

Which intercultural training approach includes a comparison of values and behaviors of people in the home country and the host country?

A)information or fact-oriented training
B)attribution training
C)cultural awareness approach
D)interaction approach

Question 24

Which statement about the "fable of equality" in the United States isincorrect?

A)Some believe class in the United States is related to money.
B)Some believe that class is related to education.
C)Some believe class is indicated by one's values,style,and behavior.
D)U.S.Americans readily accept the obvious existence of social class in other societies.

Question 25

Engholm defines AsiaShock as including all of the following except

A)racism,including the unflattering labeling of Asians as Japs.
B)intermingling with the people of the culture in order to understand customs.
C)unwillingness to understand the rationale behind local ways of doing things.
D)forming foreign clubs to commiserate about the difficulty of doing business in Asia.

Question 26

The "fight back" technique refers to

A)learning to cope with the lack of things you are accustomed to such as central heating or air conditioning.
B)making disparaging remarks about the culture you are visiting during the second stage of cultural shock.
C)developing behaviors of drinking or drug use during the second stage of cultural shock.
D)the third phase of cultural shock when you begin to accept the new culture.

Question 27

When selecting persons for overseas assignments,which attribute is least desired?

A)flexibility
B)apathy
C)tolerance of ambiguity
D)high self-esteem

Question 28

Some international firms spend much time in college recruiting because

A)they are looking for candidates who already have such qualifications as language proficiency and overseas experience.
B)they are looking for young,naive individuals who are less likely to experience stress when leaving their home country.
C)college students are more likely to have characteristics such as adaptability,flexibility and empathy than older persons.
D)students lack negative experiences that would influence their decisions about going abroad for business.

Question 29

Which statement regarding reentry shock is incorrect?

A)This phase may also be called reverse cultural shock.
B)Reentry shock is typically shorter than cultural shock,but may vary depending on the adjustment made in the foreign country.
C)For the expatriates,transition to home culture is short and usually problem-free.
D)Children of expatriates may encounter readjustment problems when they find that the education they received abroad is not comparable to that of U.S.schools.

Question 30

Which training model combines cognitive,affective,and behavioral aspect of training?

A)area training model
B)cultural awareness model
C)interaction approach
D)multidimensional approach

Question 31

Which statement about social class isincorrect?

A)While visiting most cultures,U.S.persons are forced into the lower class of the culture and feel ill at ease in this role.
B)Many U.S.citizens prefer to believe that no social class exists in the United States.
C)The obvious existence of social class in other societies makes most U.S.Americans quite uncomfortable.
D)In many cultures,distinctions are made between acceptable and unacceptable friends.

Question 32

Which statement regarding the acceptance phase of cultural shock is incorrect?

A)You feel at home in the new culture.
B)You cultivate friendships among the nationals.
C)You adapt to and become involved in activities of the culture.
D)You respect their customs but realize you will forget about them as soon as you return to your home country.

Question 33

Bennett's Platinum Rule states:

A)do unto others as you would have them do unto you.
B)do unto others as they would have done unto them.
C)do unto others before they do unto you.
D)he who holds the gold makes the rules.