Deck 13: Delivering Business Presentations and Speeches

Question 1

In an oral presentation, humor should be avoided.

Answer 1

False

Question 2

When creating a slideshow presentation, it is important to use animation to transition between each slide.

Answer 2

False

Question 3

Planning the content and physical aspects of a presentation is especially important for team (collaborative) presentations.

Answer 3

True

Question 4

When discussing a visual, you should not refer to it with physical action and words.

Question 5

Smiles, grimaces, and frowns should be avoided when making oral presentations.

Question 6

When presenting information using visuals, you need not explain them since they have been added just for visual interest.

Question 7

When working on a collaborative presentation, individual speakers should rehearse on their own and avoid rehearsing as a group in order to avoid distracting each other.

Question 8

If you ask a question during a presentation and no one responds, you should ignore the lack of response and move on.

Question 9

When using visuals to present information, you should look at the visuals only when the audience should look at them.

Question 10

Handouts should always be given before a presentation so that listeners can review them and prepare questions.

Question 11

Audiences typically wait until after the introduction of a presentation to begin assessing whether to trust a speaker.

Question 12

An effective approach to delivering a speech is to remain impersonal and distant from your audience in order to project the image of authority.

Question 13

When planning the duration of your speech, it is better to err on the side of saying too little than saying too much.

Question 14

It is more effective for most people to read a speech than to present it extemporaneously.

Question 15

In a webinar, participants expect to interact with the speaker and presentation through polls, questions, and even live chat with the speaker.

Question 16

Persuasive presentations are primarily intended to engage and reward the audience's attention.

Question 17

A webcast is a web-based get-together where a small group interacts online instead of in a conference room.

Question 18

Which of the following statements about informative presentations is true?

A) They are used only to present information to internal audiences.
B) Your needs and goals are the most important consideration.
C) You need to anticipate likely audience questions and plan answers.
D) They are typically delivered using a direct order.
E) Proposals and sales pitches are the main types of informative presentations.

Question 19

When choosing a topic, the occasion of the speech is always the most important factor to consider.

Question 20

If you are interacting with the audience and someone disagrees with you, you should acknowledge why the person might think that way, reiterate why you think the way you do, and move on.

Question 21

Audiences typically expect persuasive presentations to

A) be dull and boring.
B) use basic PowerPoint slides with bullet points.
C) have an interesting opening and a high level of enthusiasm from the speaker.
D) be delivered using a rapid pace and very loud volume.
E) focus primarily on entertaining them and rewarding their attention.

Question 22

Which of the following statements about preparing your presentation is true?

A) You should always plan the scope and duration so that you will stay within your time limit.
B) Your background and knowledge is the single most important factor to consider when choosing your topic.
C) It is better to have a little too much to say and go over your time limit than to say too little.
D) Most oral presentations are given using a direct structure.
E) Business presentations are best organized using the chronological pattern.

Question 23

Persuasive oral presentations are primarily intended to

A) entertain.
B) sell.
C) encourage.
D) educate.
E) reward.

Question 24

Dante is a manager attending a retreat with his company. During the retreat, Dante gives a presentation to praise his employees for their hard work over the last year and gives them gift certificates as thanks for their hard work. This would best be defined as

A) a ceremonial presentation.
B) a persuasive presentation.
C) an informative presentation.
D) a process speech.
E) a sales speech.

Question 25

Oliver plans to give an informative presentation on how a new state law will affect the way his company stores records. He knows that his listeners will quickly grow bored if he spends a lot of time discussing background information on the law. What should Oliver do?

A) He should open with background information to get it out of the way.
B) He should organize his presentation chronologically.
C) He should use the direct structure for his presentation.
D) He should use cause-and-effect organization.
E) He should use the spatial pattern of organization.

Question 26

Aaron is the owner of a small paper company. At the annual company dinner in January, he delivers a speech in which he talks about the successes of the last year and the goals he hopes the company will achieve in the coming year. Which of the following considerations was most likely the main factor in his speech topic?

A) Aaron's background and knowledge
B) the interests of the audience
C) the occasion of the speech
D) the speech time limits
E) Aaron's desire to entertain

Question 27

Which of the following elements should be included when concluding a speech?

A) a statement to engage the audience
B) a human-interest story
C) additional new information to prove your case
D) a summary of your key points
E) a statement that clearly defines the topic

Question 28

Which of the following statements about audience interaction is true?

A) It should always be saved for the question-and-answer session at the end of the presentation.
B) It is unnecessary to plan audience interaction because it will happen naturally.
C) You should always include some form of audience participation in your presentation.
D) Audience participation during webinars should be limited to listeners tweeting questions and responses.
E) If you are giving a training presentation, you may give listeners a moment to practice something on their own.

Question 29

When you are responding to a crisis or giving an important announcement, which of the following methods of presentation are you most likely to use?

A) the extemporaneous method
B) the notes method
C) the memorizing method
D) a presentation where you improvise as you deliver the speech
E) a presentation where you read a prepared speech

Question 30

When comparing the body of a written report with the body of an oral presentation, which of the following is true?

A) A written report should use fewer levels of hierarchy.
B) Oral presentations are more formal.
C) Oral presentations are delivered using a more impersonal style.
D) Written reports needs more coherence helpers.
E) Oral presentations need to be simpler and shorter.

Question 31

In which of the following parts of a speech do you need to convey the central topic to and make a personal connection with the audience?

A) the conclusion
B) the acknowledgement
C) the body
D) the introduction
E) the goodwill message

Question 32

The most popular and effective way to give a speech is to

A) memorize it.
B) use the extemporaneous method.
C) read it.
D) use the impromptu method.
E) use a teleprompter.

Question 33

Keely is a business management consultant giving a presentation to a group of mid- and upper-level managers at a large international company. She begins her presentation by saying, "Good morning. My name is Keely King, and I want to thank you for inviting me here today to speak to you." By saying this, Keely

A) introduces her topic in an accessible way.
B) makes a personal connection with the members of the audience.
C) uses the indirect order to ease her audience into her topic.
D) provides a topic summary that her audience can take with them.
E) incorporates audience participation into the presentation.

Question 34

Which of the following statements about informative presentations is true?

A) The audience's information needs are the most important consideration.
B) Your own goals are the most important consideration.
C) The main goal of this type of speech is persuading the audience to adopt your view.
D) They are usually delivered using the indirect order.
E) The main function is to engage and reward the audience's attention.

Question 35

Mae, a project manager with 15 years of experience, delivers a speech on how to stay organized and stick to a schedule. Which of the following factors primarily guided her to choose this topic?

A) Mae's background and knowledge
B) the medium Mae used to deliver her presentation
C) Mae's relationship with the audience
D) the audience's level of understanding
E) the complexity of the topic

Question 36

When using visuals in delivering an oral presentation, it is recommended that you avoid

A) including only five brief bullet points per slide.
B) using a 32 point-type for headings.
C) using an 18 point-type for text.
D) using a color combination that is complimentary.
E) using a similar format across all slides.

Question 37

An entertaining presentation will likely involve

A) an intermission.
B) audience interaction throughout the speech.
C) a question-and-answer session following the introduction.
D) an uninterrupted speech by the speaker.
E) a predetermined subject.

Question 38

Which of the following methods of presentation is the most difficult and usually results in the speaker becoming flustered if he or she misses out a word or two in the presentation?

A) the extemporaneous method
B) the reading method
C) the impromptu method
D) the visual aid method
E) the memorizing method

Question 39

Which of the following is true of an extemporaneous presentation?

A) An extemporaneous presentation is the least effective method of presenting a speech.
B) An extemporaneous presentation is the product of careful planning and practice.
C) You do not prepare notes when preparing for an extraneous presentation.
D) You memorize a long succession of words when preparing for an extemporaneous presentation.
E) You read the entire speech from a carefully prepared report in an extemporaneous presentation.

Question 40

When organizing the body of a presentation, it is important to

A) use at least three levels of hierarchy in the structure.
B) avoid dividing the body into comparable parts.
C) choose an opening that steers away from the topic of the speech.
D) avoid stressing the shift from one section or subtopic to another.
E) emphasize the transitions between the divisions.

Question 41

When should you pause during a presentation?

A) after each sentence
B) only right before the conclusion
C) to emphasize upcoming content
D) as frequently as possible
E) before every transition

Question 42

Which of the following uses a table to show at a glance what will happen as each screen or slide appears during a presentation?

A) a brainstorm map
B) a storyboard
C) an outline
D) a webinar
E) SmartArt

Question 43

Willa, a human resources manager, is giving a presentation about discrimination to the employees at her office. She has used presentation software to create slides with images, statistics, and some key points. When should she look at her slides?

A) She should look at them only when she wants the audience to look at them.
B) She should look at them only when she is reading their contents aloud.
C) She should keep her eyes focused on them throughout the entire presentation.
D) She should avoid looking at them until her presentation is done.
E) She should look at them only during the pauses in her presentation.

Question 44

Being extremely knowledgeable about the topic you're presenting, gathering necessary information, and making a presentation well designed and well written, with no grammatical errors, are techniques that project the personal trait of

A) competence.
B) punctuality.
C) friendliness.
D) sincerity.
E) compassion.

Question 45

Which of the following is a web-based get-together, usually for a small group of people who have chosen to conduct their interactions online rather than in a conference room?

A) a webinar
B) a webcast
C) a web meeting
D) a conference call
E) a podcast

Question 46

Which of the following is the ideal posture to assume when presenting an oral report?

A) an erect and stiff body posture
B) a slouched and relaxed posture
C) a comfortable and limp posture
D) a naturally poised and alert posture
E) a constantly changing body posture

Question 47

When preparing yourself to speak, talking in strong, clear tones is a technique that projects the appealing personal trait of

A) competence.
B) punctuality.
C) sincerity.
D) confidence.
E) confidentiality.

Question 48

Adedayo is giving a presentation on ways to improve communication between teams. He asks the audience to identify the best way to improve communication, but no one answers. What should Adedayo do?

A) He should rephrase the question in a more provocative way.
B) He should answer the question himself and move on to his next point.
C) He should ignore the lack of response and move on to his next point.
D) He should ask a related question.
E) He should wait patiently until someone provides an answer.

Question 49

Which of the following best defines the term ethos?

A) your character as a speaker
B) your confidence in yourself
C) how prepared you are to speak
D) the audience's willingness to listen
E) the logic you use in your presentation

Question 50

Badia has just finished delivering a presentation on team motivation and is answering audience questions. One of the listeners indicates that he has a question, but instead of asking one, he begins talking about his own theories on how to motivate people. What should Badia do?

A) She should allow the audience member to speak for as long as he wants.
B) She should begin discussing the audience member's theories with him, inviting others to join in and share their own theories.
C) She should let him speak for a short time, then make a remark like "Thank you, that's worth looking into" and move on to the next question.
D) She should begin talking over the top of him to bring the question-and-answer session back on topic quickly.
E) She should politely point out why his ideas are wrong and then move on to the next audience member with a question.

Question 51

Which of the following statements about referring to your visuals during a presentation is true?

A) You should never refer to your visual more than once.
B) You should read your slides to the audience.
C) You should elaborate on what is on your slides.
D) You should refer to the visual using only words.
E) You should never refer to your visuals.

Question 52

When giving a presentation to an audience who will want to review the presentation later, the appropriate handout will be

A) a complete copy of the slides or of the report or proposal.
B) an outline of the basics with room for notes.
C) a quick-reference sheet.
D) a list of resources.
E) a card specifying the details of the venue and the date of the presentation.

Question 53

Vocal emphasis involves varying which three elements?

A) presentation pace, vocal pitch, and vocal volume
B) voice quality, accent, and presentation pace
C) pronunciation, sentence length, and vocal pitch
D) voice volume, accent, and voice quality
E) speaking rate, use of pauses, and vocal pitch

Question 54

Which of the following features live video broadcast to an audience and no means of audience participation?

A) a web meeting
B) a webcast
C) a webinar
D) a blog
E) a vlog

Question 55

Which of the following statements about citing visuals or information borrowed from other sources is true?

A) It is unnecessary to cite visuals during a presentation.
B) Crediting your sources with minimal identifying information on presentation slides is typically sufficient.
C) Sources should be listed in a bibliography slide that you show at the end of your presentation.
D) You need to cite sources only if you will be providing a handout to your audience.
E) Sources need to be provided only if audience members ask for them.

Question 56

When preparing yourself to speak, which of the following elements generates trust and conviction when combined with competence?

A) confidence
B) glamor
C) sincerity
D) inflection
E) dominance

Question 57

Hayao is speaking to investors about a project his team has been working on. The project has been going well, but whether it continues to receive funding depends in part on this presentation, so Hayao wants to form a real connection with his listeners to show them that he has genuine interest in them. He knows that one way to do this is to make good eye contact, but he finds that making eye contact with various members of the audience tends to make him lose his train of thought. What should Hayao do?

A) He should pick one audience member to make eye contact with the whole time.
B) He should simply look at people's faces rather than into their eyes.
C) He should keep his eyes focused on his visuals.
D) He should keep his eyes focused on his notes.
E) He should focus his eyes on a point near the ceiling at the back of the room.

Question 58

Which of the following best describes the appropriate use of presentation software?

A) putting a lot of information on each slide
B) using different fonts for the slide titles
C) using bright color combinations
D) limiting your use of animation
E) using a variety of formats for your slides

Question 59

Rosa plans to give a presentation to her co-workers on how to use her company's new requisitions process, and she is using presentation software to create a visual aid. Each slide uses 30-point headings, no more than six bullet points, and black text on a white background with large, dark red and blue paint splashes. She is careful to use animation only to transition to new major points, not subpoints. What has Rosa done wrong?

A) Her slides are inconsistent.
B) Her slides contain too much information.
C) Her slides are too busy.
D) Her information is too small.
E) She is using too much animation.

Question 60

Antonio has just finished giving a presentation and is answering audience questions when one of his listeners asks him something he doesn't know how to answer. How should Antonio respond?

A) He should come up with an answer that sounds plausible.
B) He should state that he doesn't know the answer and invite others to share their ideas.
C) He should say, "That's a silly question," and move on to the next person.
D) He should act like he didn't hear the question and move on to the next person.
E) He should provide an answer to a question he does know.

Question 61

Which of the following is a physical aspect to be considered when delivering a collaborative presentation?

A) coordinating attire that presents an impression of competence and professionalism
B) determining the sequence of the presentation to ensure that the idea is well presented
C) determining the content and the extent of contribution from each member
D) planning the strategy of handling audience queries
E) planning a conclusion and selecting the method of audience interaction

Question 62

Describe how to bring a presentation to an effective conclusion.

Question 63

List at least four pitfalls that a speaker must avoid when using presentation software for a speech or an oral report.

Question 64

Briefly describe informative presentations.

Question 65

List the appearance and physical factors to be considered when delivering a speech.

Question 66

Which of the following is the first step in delivering a webinar?

A) sending announcements of the presentation to the target audience
B) hiring an assistant to help during the presentation
C) choosing a user-friendly technology that supports the webinar
D) creating something for those participants who arrive early to view before the webinar begins
E) choosing an appropriate medium for answering the audience's questions

Question 67

Briefly describe how you should respond if audience members are carrying on a distracting side conversation.
If audience members are carrying on a distracting side conversation, begin by pausing until their talking is the only sound in the room. This will usually give them the message, and they will stop. If they keep talking, try holding a hand out to them or stop and say something similar to, "Excuse me, could I ask you to please hold your comments until the end? Thank you."

Question 68

Describe the aspects to be covered when preparing and delivering a collaborative presentation.

Question 69

How does the delivery of a webinar differ from that of an actual presentation?

A) In a webinar, the speaker makes use of visual aids to assist in the presentation.
B) In a webinar, the speaker delivers the presentation from a desktop using a microphone.
C) In a webinar, the speaker makes use of verbal cues to gauge the audience's understanding.
D) In a webinar, the speaker varies the presentation depending on the response of the audience.
E) In a webinar, the speaker uses vocal emphasis to aid in the understanding of the audience.

Question 70

Briefly describe the different varieties of web presentations.

Question 71

Briefly describe how you should respond if an audience member asks you a question you do not know the answer to.

Question 72

Briefly describe the three methods of presenting a speech.

Question 73

List at least four basic rules you should follow when using slides in a presentation.

Question 74

Which of the following statements about rehearsing for a collaborative presentation is true?

A) Individual members should always rehearse alone.
B) The entire group should practice the entire presentation several times.
C) Only the transitions need to be practiced with the entire group.
D) It is best to avoid seeking critiques from people outside the group.
E) Only the introduction and conclusion need to be practiced as a group.

Question 75

Jalen will be giving a presentation on his company's new branding and marketing plan to managers in stores around the country. Because the managers cannot all be with Jalen in person, he plans to give the talk online, but he still wants it to resemble an in-person presentation as closely as possible. Which type of online presentation will Jalen most likely be giving?

A) a webinar
B) a webcast
C) a web meeting
D) a vlog
E) a blog