Deck 24: Refusing Unreasonable Requests

Question 1

A nurse cares for four patients on a medical unit.Which request,if made by another nurse,is unreasonable?

A)"Will you give a pain medication to one of my patients if needed while I am on a break?"
B)"I need another nurse to verify this drug calculation.Will you make sure this is correct?"
C)"Can I leave a couple hours early today? I need to apply for a loan at the bank."
D)"My patient is confused.Can you check the patient when you walk by the room?"

Answer 1

"Can I leave a couple hours early today? I need to apply for a loan at the bank."

Question 2

Which are potential negative consequences that may occur when a nurse refuses a request?

A)Embarrassment
B)Respect
C)Defensiveness
D)Helplessness and guilt
E)Vision

Answer 2

Embarrassment
Defensiveness
Helplessness and guilt

Question 3

A nurse manager asks an intensive care unit nurse to work an additional 8 hours after a 12-hour night shift.Which statement,if made by the nurse,would be most appropriate?

A)"I considered your request;it is not safe for me to work extra hours."
B)"I was really busy last night,but I will stay for another 8 hours."
C)"I will be more alert after drinking a few cups of coffee this morning."
D)"I do not want to work extra,but I do not really have a choice."

Answer 3

"I considered your request;it is not safe for me to work extra hours."

Question 4

A staff nurse is asked by the nursing supervisor to be a preceptor for a new graduate nurse.The staff nurse is an excellent role model but wants to go back to school for an advanced practice degree.Which response by the staff nurse is most appropriate?

A)"I will be a preceptor even if I need to postpone taking classes for my advanced degree."
B)"If you cannot find another nurse to be a preceptor,I will volunteer for the job."
C)"I am honored by this request,however,I have made it a priority to go back to school."
D)"I enrolled in classes for an advanced degree,but I will still have time to be a preceptor."

Question 5

A nurse educator teaches a staff nurse how to say no effectively.Which statement,if made by the staff nurse,indicates an understanding of the instructions?

A)"My rights will be protected,if I project my voice and give several excuses."
B)"I should state my reason for saying no and suggest a possible solution."
C)"It is important to provide a detailed excuse that is logical."
D)"If I seem hesitant and avoid eye contact,saying no is believable."