Deck 14: Expressing Opinions

Question 1

The nurse is a member of a quality improvement project team to improve communication when a patient is transferred to another unit.Which statement by the nurse is appropriate to demonstrate positive regard for the team members?

A)"We have done an excellent job."
B)"We still have so much work to do."
C)"Most of our suggestions did not work."
D)"We won't win a prize for our work."

Answer 1

"We have done an excellent job."

Question 2

A nurse manager has set a goal to improve professional communication on the unit.The staff nurses have attended a session on how to distinguish between expressing opinions and giving advice.Which statement,if made by a staff nurse,indicates that further teaching is needed?

A)"Nurses who express opinions give patients the opportunity to make choices."
B)"Patient safety is enhanced if nurses have confidence in their ability to communicate."
C)"Giving advice leads to independent decision making by patients."
D)"Expressing opinions or recommendations is an assertive behavior."

Answer 2

"Giving advice leads to independent decision making by patients."

Question 3

A new blood glucose bedside monitoring system is introduced at a staff meeting.A nurse who has previously used this system remembers that the meter would show error messages frequently.Which statement by the nurse demonstrates assertiveness?

A)"Why did no one ask for my opinion? I should have been involved in this decision."
B)"This meter does not work like it should,and I refuse to use this system ever again."
C)"I had problems with this meter before,but I will use it and let you know what I think."
D)"I have experience with this system,and there were never any serious problems."

Answer 3

"I had problems with this meter before,but I will use it and let you know what I think."

Question 4

Which nurse statement(s)is/are examples of expressing opinions in an assertive way with colleagues? Select all that apply.

A)"Do you think this project will help you learn about evidence-based practice?"
B)"I will tell you about the evidence-based project,and you will want to help."
C)"I recently attended an evidence-based conference.Can I share the highlights?"
D)"I think we should be paid because this project will save money.What do you think?"
E)"I really think you should read more evidence-based journal articles."

Question 5

A nurse who frequently corrects other staff nurses is trying to avoid making comments when it really does not matter.In which situation(s)would it be appropriate for the nurse to remain silent and not share an opinion? Select all that apply.

A)A staff nurse reports a blood pressure as 110/60 but it is recorded in the chart as 114/62.
B)A staff nurse takes a lunch break for 33 minutes instead of 30 minutes.
C)A staff nurse gives a medication orally instead of by injection.
D)A staff nurse reports no discrepancy for the narcotic count,but one is missing.
E)A staff nurse does not pronounce the generic name of a medication correctly.