Deck 11: Managing for Efficiency: How Can I Reduce My Costs and Expenses

Question 1

Decisions that are not Strategic Decisions can be classified as:

A) long-term decisions.
B) administrative decisions.
C) positioning decisions
D) high-risk decisions.

Answer 1

B

Question 2

Writing is a two-way communication process.

Answer 2

False

Question 3

10 It is possible to have a strategic alliance with a direct competitor.

Answer 3

True

Question 4

The absence of, or control over disease process refers to:

A) health.
B) fitness.
C) well-being.
D) none of the above.

Question 5

Research indicates that physically fit entrepreneurs are more likely to achieve their business and personal goals.

Question 6

As companies get larger, the concerns of the entrepreneur tend to become more:

A) strategic.
B) long-term
C) proactive
D) all of the above.

Question 7

Using your intuition is more likely to gain employee support than using evidence- based decision making.

Question 8

It is impossible to plan for an unpredicted crisis.

Question 9

Generally, a website should get the action you want from a customer by using:

A) command verbs.
B) polite requests.
C) bright colours.
D) a variety of styles.

Question 10

When making a formal presentation, the speaker should avoid eye contact with audience members.

Question 11

The single biggest influence on the economy of Canada is:

A) world money markets.
B) the manufacturing sector.
C) the housing market.
D) the economy of the United States.

Question 12

"Microfinance" refers to government grants to very small firms.

Question 13

Small business research journals are intended to be read by entrepreneurs.

Question 14

Software that helps an entrepreneur compile an email mailing list is called:

A) an email extractor.
B) a list compiler.
C) a B2B targeter.
D) a B2C compiler.

Question 15

A person who owned a single business for 20 years would still be classified as a "novice" entrepreneur.

Question 16

Which of the following is not part of Active Listening?

A) using body language.
B) attending to the speaker.
C) asking for clarification
D) summarizing.

Question 17

CIDA is an acronym for:

A) Canadian Investment Dealers Association.
B) Customs Import Duty Authority.
C) Canadian International Development Agency.
D) Co-operative Insurance Default Act.

Question 18

Industry associations are examples of mutual benefit societies.

Question 19

The main government web portal for Canadian entrepreneurs is:

A) The Small Business Administration.
B) Canadian Entrepreneur.
C) Canada Business.
D) INC.gov.

Question 20

A "coaching" management style depends largely on:

A) positive reinforcement.
B) negative reinforcement.
C) clear warnings.
D) team building.

Question 21

Any action that makes a particular behaviour more likely to re-occur is known as .

Question 22

The process of giving employees full authority and responsibility for completing assigned tasks is known as .

Question 23

Define the term ethics and explain who can be harmed by unethical behaviour on the part of an entrepreneur. Explain how ethics is different from morality and give examples to show how there may be a conflict between the two.

Question 24

Describe two examples of how social media can be used to promote a small business.

Question 25

Briefly explain how a small business can do crisis planning.

Question 26

The motivational aspects of management are referred to as .

Question 27

Discuss the major issues that you would negotiate with a web developer who was designing the site for your company.

Question 28

Overly close supervision of subordinates is referred to as .

Question 29

People who own all or part of at least two independent businesses at the same time are known as entrepreneurs.