Deck 17: Nonverbal Communication

Question 1

Personal appearance is particularly important during what part of your presentation?

A) the opening moments
B) the closing remarks
C) the question-and-answer session
D) the delivery of your main points

Answer 1

A

Question 2

While speaking to a large group at the annual Star Wars convention, John steadily maintains eye contact with just the two people in costume in the front row. Your speech teacher would consider John'stechnique effective.

Answer 2

False

Question 3

Overall, speakers from ________ prefer a quieter, less flamboyant use of gestures.

A) Europe
B) Asia
C) The United States
D) Mexico

Answer 3

B

Question 4

All of the following facial expressions are universal EXCEPT

A) disgust.
B) happiness.
C) contempt.
D) anger.

Question 5

Which of the following statements is the BEST guideline for using gestures in a speech?

A) Keep your hands clasped in front of you or in back of you.
B) Every emotion can be expressed by a particular gesture.
C) Use as many gestures as possible in your presentation.
D) Make your gestures appropriate to the speaking situation.

Question 6

Movements such as standing or moving closer to listeners or coming out from behind a lectern can help to create a perception of _____ between you and your audience.

A) constancy
B) recency
C) immediacy
D) urgency

Question 7

Apolitician who declines to comment on a reporter's question while holding up her hands to augment her verbal refusal is relying on a _____ gesture.

A) regulating
B) complementing
C) emphasizing
D) contradicting

Question 8

Which problem gesture consists of clasping hands in front of yourself, and letting them drop?

A) "parade rest"
B) "broken wing"
C) "don't worry, Ma"
D) "the fig leaf clutch"

Question 9

For North Americans, the most important aspect of delivery in a public speaking situation is

A) gestures.
B) eye contact.
C) credibility.
D) immediacy.

Question 10

The minister pounds his fist on the podium when he says the words "sin" and "evil." What function does this form of nonverbal communication serve?

A) regulating
B) complementing
C) emphasizing
D) contradicting

Question 11

Your face and voice show your audience which emotion you are feeling; your posture communicates

A) your professionalism.
B) how much speaking experience you have.
C) your physical stamina.
D) the intensity of that emotion.

Question 12

Aspeaker who pounds one hand into another is using a repeating gesture.

Question 13

Standing in front of an audience with one hand on your hip is a problem gesture termed

A) "parade rest."
B) "broken wing."
C) "don't worry, Ma."
D) "the fig leaf clutch."

Question 14

When a speaker's nonverbal message contradicts the verbal message, listeners tend to believe the nonverbal message.

Question 15

Tom is speaking on a stage, behind a rather tall podium. His audience is made up of elementary school children. What does Tom need to do to immediately improve his speech?

A) reduce the physical barriers
B) minimize any movement
C) reduce his gesturing
D) stand up straight

Question 16

Without uttering a word, you can hold up the palm of your hand to calm a noisy crowd. This is an example of a _____ gesture.

A) regulating
B) complementing
C) substituting
D) contradicting

Question 17

Gestures that reiterate your verbal message, such as holding your hands out to show how long an object is, are termed

A) repeating.
B) contradicting.
C) substituting.
D) complementing.

Question 18

During a question-and-answer session, you can use regulating gestures to signal when you want to talk and when you want to invite others to do so.

Question 19

When Kelsey says, "How many of you have ever donated money to causes that support the homeless?" as she extends the palms of her hands toward the audience to invite a response. Kelsey's nonverbal communication serves what function?

A) regulating
B) substituting
C) repeating
D) emphasizing

Question 20

It is acceptable to keep your hands in your pocket while delivering your speech.

Question 21

If the audience focuses on your movement rather than on what you are saying, it is better to stand still.

Question 22

You can never use too many gestures in a speech.

Question 23

Your face plays a key role in communicating your emotions and attitudes to the audience.

Question 24

It is inappropriate to create a sense of immediacy between you and your audience.

Question 25

Even during a very informal presentation, it is NEVER appropriate to deliver your speech while sitting on the edge of a desk.