Deck 1: A First Look at Communication

Question 1

Jane knocked on the door of her friend's house. She wanted to talk with her friend about a disagreement they had earlier in the day. When her friend answered the door, she said "May I come in? The content level of Jane's request was __________.

A) she found her friend approachable
B) she wanted her friend's permission to enter
C) she was disappointed in her friend's action
D) she should have talked to her friend earlier
E) she will have a hard time talking to her about the issue

Answer 1

B

Question 2

George Herbert Mead's statement that humans are talked into humanity means __________.

A) people have to be calmed into acting with civility
B)we gain our personal identity by interacting with others
C) by communicating people automatically become human
D) only humans can talk
E) none of the above

Answer 2

B

Question 3

The statement that communication is systemic means that __________.

A) symbols construct our meanings
B) communication changes over time
C) there is a content level and a literal
D) it is studied in an organized manner
E)the various parts affect each other

Answer 3

E

Question 4

The literal meaning of a message is referred to as __________.

A) relational level of meaning
B) connotative level of meaning
C) bypassed meaning
D)content level of meaning
E) inferential level of meaning

Question 5

The process nature of communication means __________.

A) a given interaction has a definite beginning and ending
B) what happens in one encounter has little impact on other encounters we have
C) communication rarely, if ever, changes
D)our interactions with others are ongoing and dynamic
E) we can stop communicating

Question 6

Harold Laswell constructed a(n) __________ model of communication.

A) circular
B) cubic
C) qualitative
D)linear
E) reified

Question 7

Symbols can be described as __________.

A) appropriate verbal and nonverbal behaviors
B)abstract, arbitrary, and ambiguous representations of other things
C) a group of interrelated parts that affect one another
D) figures which cause absolute balance in a system
E) anything that interferes with the intended meaning of communication

Question 8

Communication skills are vital to civic life because __________.

A)our society is socially diverse in nature
B) personal disclosures are important
C) the connection between communication and identity
D) communication directly influences our well-being
E) all of the above are reasons why communication is vital to civic life

Question 9

The openness of a system is __________.

A) the extent to which a system strives to sustain equilibrium
B) the extent of interaction within a system
C)the extent to which a system affects and is affected by outside factors and processes
D) the extent of absolute balance in a system
E) the extent to which someone is willing to communicate

Question 10

The content level of meaning __________.

A) is always verbal
B) is language
C)is the literal message
D) is psychological
E) is cultural

Question 11

According to surveys of companies, the most important quality they look for in a job applicant is __________.

A) technical skill
B) a degree from an accredited university
C)the ability to communicate effectively
D) practical experience
E) a willingness to relocate

Question 12

Given any typical day, how often does a person communicate?

A) roughly 15-20 times a day
B)continually throughout the day
C) less than 5 times a day
D) roughly 100-200 times a day
E) roughly 200-300 times a day

Question 13

Communication is __________.

A) a process
B) systematic
C) symbolic
D)all of the above
E) none of the above

Question 14

The major distinction between the linear and interactive models of communication is __________.

A) the linear model allows for the concept of noise interfering with communication
B) the interactive model includes both a source and receiver
C) the interactive model allows for the concept of noise interfering with communication
D) the linear model identifies a distinct message
E)the interactive model includes feedback, or a response to the message

Question 15

Communication in personal relationships __________.

A) helps solve problems
B) involves personal disclosures
C) sustains the daily rhythms of intimate connections
D)all of the above
E) a and b

Question 16

Author Julia Wood mentions which of the following factors affect her point of view in the textbook?

A) being a woman
B) her research and reading the research of others
C) being from a middle income family
D) being white
E)all of these factors affect her point of view in the textbook

Question 17

Bart tries to concentrate during a particularly difficult lecture, but finds that he is more focused on the instructor's unique dialect and delivery style. This is an example of __________.

A)noise
B) feedback
C) transaction
D) social diversity
E) both a and c

Question 18

Wilbur Schramm constructed a(n)__________ model of communication.

A) round
B) flat
C)interactive
D) proactive
E) deterministic
TRUE/FALSE

Question 19

The most simplistic communication models are __________.

A) transactional
B) interactional
C)linear
D) bifocal
E) directional

Question 20

The relationship level of meaning __________.

A) is the connection between symbols and things
B) focuses on the meaning of sounds only
C)expresses the relationship between communicators
D) is not a process
E) is only found in verbal expression

Question 21

We have direct access to the thoughts and feelings of those with whom we communicate.

Question 22

Communicating with other people promotes personal health.

Question 23

The abstract, arbitrary, and ambiguous representations we use to represent our experience are __________.

Question 24

__________ is the extent to which a system affects and is affected by outside factors and processes.

Question 25

Communication research is a vital and growing field of work.

Question 26

People who communicate well have an advantage in their personal, social, and professional life.

Question 27

A process is __________ and __________.

Question 28

In the transactional model of communication, each person participates simultaneously as a sender and receiver of messages.

Question 29

The earliest models of communication which described communication as one-way, are known as __________ models.

Question 30

A __________ consists of interrelated parts that affect one another.

Question 31

Homeostasis is a state of equilibrium with a system.

Question 32

A living system can sustain absolute equilibrium.

Question 33

The __________ model of communication best represents communication as a shared and complex process.

Question 34

In communication systems all parts of a system interact and affect each other.

Question 35

__________ is anything that interferes with the intended meaning of communication.

Question 36

Systems seek a state of equilibrium, or __________.

Question 37

Communication is vital for maintaining civic engagement in societies, unless they are democratic and pluralistic.

Question 38

Linear models capture the process character of communication.

Question 39

Abstract, arbitrary, and ambiguous representations of other things are __________.

Question 40

__________ is the response we have to a message.

Question 41

According to Wood, the study of communication is valuable for four major reasons. Identify and describe each of them.

Question 42

Define communication. Identify and describe the four key features of communication.

Question 43

Chapter One defined communication as systemic. Explain what this means and why it is important for thinking about interaction in a socially diverse society. Provide concrete examples of system principles you discuss in your response.

Question 44

Compare and contrast the three generations (or types) of models of communication discussed in Chapter One. State which model you think is best and explain your reasons for your choice.

Question 45

Define the content and relational levels of meaning in communication. Provide an example of each level of meaning and explain how they work together.