Deck 14: Using Technology to Manage Information

Question 1

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A system that allows top managers to access a company's primary databases is called a(n)_____.

Answer 1

n

Question 2

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A computer network that connects machines within a limited area is called a(n)_____.

Answer 2

j

Question 3

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
_____ uses powerful servers to store applications software and databases for users to access via the Web.

Answer 3

q

Question 4

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A(n)_____ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

Question 5

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
Malicious software programs such as worms,viruses,and Trojan horses designed to infect computer systems are known as _____.

Question 6

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A(n)_____ is an information system that provides direct assistance to businesspeople to make decisions and choose courses of action.

Question 7

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
_____ is a wireless network that connects various devices and allows them to communicate with one another through radio waves.

Question 8

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A _____ refers to a company's ability to invest in and keep pace with constant changes in the age of technology.

Question 9

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
_____ consist of raw facts and figures that may or may not be relevant to business decisions.

Question 10

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A(n)_____ is a computer program that imitates human thinking through complicated sets of if-then rules.

Question 11

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A centralized integrated collection of data resources is known as a(n)_____.

Question 12

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
The _____ of a company is an organized method for collecting,storing,and communicating past,present,and projected data on internal operations and external intelligence.

Question 13

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
_____ software secretly gathers user information through the user's Internet connection without the user's knowledge.

Question 14

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
Less expensive and simpler versions of existing products and services that target entirely new customers,many times replacing industry leaders,are known as _____.

Question 15

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
_____ is a discipline that promotes an integrated approach to identifying,capturing,evaluating,retrieving,and sharing all of an enterprise's information assets.

Question 16

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A company network that links employees via Internet tools is called a(n)_____.

Question 17

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A(n)_____ is an executive responsible for managing a company's information system and related computer technologies.

Question 18

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A(n)_____ is a network of PCs that have been infected with one or more data-stealing viruses.

Question 19

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
A secure connection between two points on the Internet is known as a(n)_____.

Question 20

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
The purpose of a(n)_____ is to limit data transfers to certain locations and log system use so that managers can identify threats to a system's security.

Question 21

Provide examples of ethical concerns surrounding information technology and information systems.

Question 22

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
Wikipedia and other online sources replacing traditional print encyclopedias are examples of _____.

Question 23

Which of the following everyday items has been replaced by the present smart phone?

A)Answering machine
B)Printer
C)Photocopier
D)Weighing balance

Question 24

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
The term _____ refers to startup companies worth $1 billion or more.

Question 25

List and briefly explain the most widely used applications of computers.

Question 26

Explain the difference between data and information.

Question 27

Complete the following using the terms listed.
a.CIO
b.Knowledge management
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.Wi-Fi
h.intranet
i.malware
j.local area network
k.data
l.digital workforce
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
s.information system
t.disruptive innovations
u.unicorns
Uber and Airbnb are examples of companies referred to as _____,which use innovative business models to bring about disruption in a particular industry.

Question 28

Discuss the responsibilities of a computer systems analyst.

Question 29

Provide the five important tasks for off-site data storage.

Question 30

Explain the difference between a virus and a Trojan horse.

Question 31

Describe a wide area network and explain how companies use it.

Question 32

Define databases and describe how they are obtained and their uses.

Question 33

Discuss how smart phones have become the most important innovation in the technological revolution impacting businesses today.

Question 34

Identify four significant trends about information systems.

Question 35

Discuss using examples how technology is changing businesses today.

Question 36

Explain the concept of big data.

Question 37

Explain the difference between hardware and software.Give examples of both.

Question 38

Explain the concept of disruptive innovations using examples.

Question 39

Define and illustrate the concept of business analytics.

Question 40

Describe at least two ways in which common cybercrimes occur.

Question 41

Which of the following is an example of a unicorn,a company that uses innovative business models to bring about disruption in a particular industry?

A)Walmart
B)Uber
C)Netflix
D)Amazon

Question 42

A computer program that imitates human thinking is a(n)________.

A)information interface
B)decision support system
C)enterprise resource planning system
D)expert system

Question 43

Which of the following is true of an effective chief information officer (CIO)?

A)Not all large companies relying on information systems need a CIO.
B)He or she is closely connected to the company's overall business strategies and marketing efforts.
C)The CIO of today is focused on installation and design of software.
D)He or she is an independent asset of a company and does not report to anyone.

Question 44

Why is Netflix considered a disruptive innovation?

A)It offers a new range of products to consumers.
B)It has more competitors.
C)It targets an entirely new customer base.
D)It has high subscription charges.

Question 45

One of the largest online databases is owned by ________.

A)IBM
B)the U.S.Census Bureau
C)the Federal Trade Commission (FTC)
D)Microsoft

Question 46

Hannah is a television executive whose team conducted demographic research for new programs.Hannah will be expected to write a detailed ________ report about the impact of this study and the effect of the network's marketing strategy.

A)data
B)groupware
C)database
D)information

Question 47

Data mining is the process of:

A)searching and analyzing the amount of complex data a business gathers using standard tools and procedures.
B)using computer-based technology to evaluate information in a database to identify useful trends.
C)collecting,storing,and communicating past,present,and projected information on internal operations and external intelligence.
D)promoting an integrated approach to identifying,capturing,evaluating,retrieving,and sharing all of an enterprise's information assets.

Question 48

A database can best be described as ________.

A)data that has been converted into information
B)data gathered at random from a variety of sources
C)a centralized integrated collection of an organization's data resources
D)a loose collection of ideas

Question 49

Which of the following is true of big data?

A)It is constantly changing.
B)It originates from one primary source.
C)It is always structured.
D)It requires traditional processing applications.

Question 50

The person who directs a company's management information systems and related computer operations is often called the ________.

A)financial advisor
B)chief information officer
C)executive information manager
D)chief executive officer

Question 51

Raw facts and figures are _____.

A)data
B)information
C)a management information system
D)a decision support system

Question 52

Brandon is trying to close a particularly difficult sale.He uses his PDA (personal digital assistant)and a special program to access information within his company's database on pricing.Brandon is using an ________.

A)expert system
B)enterprise resource planning system
C)executive support system
D)application service provider

Question 53

Online retail stores such as Amazon and Blue Nile are slowly replacing brick-and-mortar stores as more people realize that online purchases save time and provide a wider choice of products.In this scenario,Amazon and Blue Nile are examples of _____.

A)a promotional mix
B)disruptive innovations
C)guerilla marketing strategies
D)institutional advertising strategies

Question 54

Ron is a salesperson and is visiting one of his largest clients.Before the visit,he reviewed the client's past purchases.Ron used the company's ________ system.

A)executive information
B)decision support
C)database management
D)enterprise resource planning

Question 55

Which of the following statements best describes the purpose of a management information system?

A)It assists the human resources department with research on employee benefit costs.
B)It provides management with feedback from sales meetings.
C)It is designed to produce reports for managers and others within the organization..
D)It assists the accounting department with budget information.

Question 56

An information system that provides relevant data to help businesspeople choose the appropriate course of action is called a(n)_____.

A)decision support system
B)expert system
C)executive information system
D)database management system

Question 57

_____ refers to large or complex structured or unstructured sets of information that traditional processing applications are unable to analyze.

A)Marketing mix
B)Big data
C)Promotional mix
D)Database

Question 58

Bridgette,a chief executive officer,reviews the internal performance of her company's stock,as well as market trends for the industry.To access this information,Bridgette uses a(n)________.

A)enterprise planning resources
B)executive support system
C)expert system
D)decision support system

Question 59

The CEO of WalktheTalk.com,a fashion start-up,is looking to establish the company as foremost in the online retail marketplace.To do so,the CEO must use data-driven decision making to manipulate,analyze,evaluate,and format data from multiple sources such as social media,mobile devices,online sales,and customer service feedback.Which of the following would help the CEO carry out the tasks ahead?

A)Business analytics
B)Promotional mix
C)Big data
D)Marketing mix

Question 60

Which of the following is an example of disruptive innovation?

A)Light bulbs
B)Typewriters
C)Digital cameras
D)Cable-operated excavators

Question 61

James is putting together a presentation for senior management analyzing a potential new market.He is using his computer to create charts and graphs that he will then show as slides.Which of the following software programs is James most likely using?

A)Microsoft Word
B)Microsoft Excel
C)Microsoft Windows
D)Microsoft PowerPoint

Question 62

Which of the following is an application program?

A)Unix
B)Java
C)Microsoft Windows
D)Microsoft Excel

Question 63

Jose purchases a new game for his computer.He loads the program onto the computer's hard drive.Jose has purchased a(n)________.

A)output device
B)processing device
C)application software
D)operating system

Question 64

Which of the following is a storage device?

A)Thumb drive
B)Modem
C)CRT monitor
D)Scanner

Question 65

The largest type of computer system with the most extensive storage capacity and the fastest processing speeds is a ________.

A)hand held device
B)personal computer
C)mainframe computer
D)midrange system

Question 66

Rebecca is on a business trip.From her hotel,she uses her computer to access her company's network,checking her e-mail and calendar.Rebecca's company has a(n)________.

A)internet
B)botnet
C)intranet
D)extranet

Question 67

All of the following devices are computer hardware EXCEPT a ________.

A)monitor
B)printer driver
C)fax machine
D)mouse

Question 68

Many consumers are now treating _____ as replacements for personal computers.

A)smart phones
B)tablets
C)chromebooks
D)netbooks

Question 69

A program that performs specific tasks that the user wants to carry out is called ________.

A)financial software
B)the operating system
C)a management information system
D)application software

Question 70

On Zaxen.com,homebuyers enter information about their preferred home location,price,and features.Using an ________,the website automatically displays real estate properties that match the homebuyer's criteria.

A)executive information system
B)encryption
C)application service provider
D)expert system

Question 71

Which of the following is a reason for the increasing popularity of notebook computers?

A)More computing capacity than midrange systems
B)Limited displays
C)Faster processing speeds
D)Higher prices

Question 72

Amelia is sitting at her computer,analyzing the financial impact of an increase in her company's sales growth rate.Amelia is probably using a ________ program.

A)spreadsheet
B)presentation
C)word processor
D)desktop publishing

Question 73

An expert system would most likely be used to ________.

A)retrieve sales data
B)determine the status of a customer's order
C)determine the optimal layout of a plant
D)access relevant data from the company's database

Question 74

All Walmart stores have satellite dishes that link stores together with the company's headquarters.Walmart is using a(n)________.

A)wide area network
B)enterprise resource system
C)expert system
D)local area network

Question 75

The software which controls the basic workings of the computer system is called a(n)_____.

A)expert
B)executive information system
C)database
D)operating system

Question 76

Brian works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Brian is using a(n)________.

A)expert system
B)enterprise resource planning system
C)decision support system
D)information interface

Question 77

________ tie geographical regions together using long-distance telephone lines or satellite transmissions.

A)Local area networks
B)Executive information systems
C)Database systems
D)Wide area networks

Question 78

Bill is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Bill likely using to create the brochure?

A)Word processing program
B)Desktop publishing program
C)Presentation graphics program
D)Spreadsheet program

Question 79

Electronic spreadsheets ________.

A)are special software used to create graphics
B)can replace managerial judgment in decision making
C)are used for numerical and statistical data
D)are very difficult to use

Question 80

Margaret would like her company to fund a worthwhile project and has accumulated valuable charts and graphs on market shares,territories,and projected sales.In order to achieve maximum impact,Margaret should communicate her information to the company's senior executives using a ________.

A)staging software
B)desktop publishing
C)presentation software
D)production software