Deck 4: Statistical Process Control

Question 1

The SPC tool that does not have a fixed form is:

A) control chart
B) scatter diagram
C) check sheet
D) cause and effect diagram

Answer 1

C

Question 2

The statement vital few and useful many is applicable to the:

A) Pareto diagram
B) cause and effect diagram
C) check sheets
D) process flow diagram

Answer 2

Pareto diagram

Question 3

Construct a Pareto diagram for causes of bag-in box damage. Frequency data are improper handling 35, weather 20, other 10, poor gluing 6, wrong pallet configuration 25, and incorrect box specifications 45.

Answer 3

45, 35, 25, 20, 6, 10

Question 4

Given the sample data below construct a scatter diagram and analyze the results.
Temperature is the independent variable.

Question 5

A schematic diagram that shows the flow of the product or service through the various activities is called:

A) check sheet
B) process flow diagram
C) run chart
D) cause and effect diagram

Question 6

Brainstorming requires:

A) criticisms of ideas
B) participation by one or two individuals
C) quality of idea
D) none of the above