Deck 15: Accounting on the Internet

Question 1

Low-end accounting software is unlikely to include features such as sample charts of accounts and flexible reporting.

Answer 1

False

Question 2

Internet connectivity is a software feature that is available only in enterprise resource planning software.

Answer 2

False

Question 3

The benefits of an enterprise system may include reduced inventory investment and improved cash management.

Answer 3

True

Question 4

Integrated accounting software programs process accounting transactions only.

Question 5

An e-business portal is a gateway to outside web sites and services.

Question 6

PRM stands for Personnel Relationship Management.

Question 7

Change management activities are nice to include in an enterprise system implementation,but they aren't necessary.

Question 8

Supply chain management concerns an organization's ability to interface with its customers and suppliers.

Question 9

Two important features of enterprise systems are integration and a centralized database.

Question 10

SAP R/3 is a good example of a middle-range AIS software program.

Question 11

MRP I and MRP II systems were forerunners to enterprise information systems.

Question 12

Business intelligence tools have no relationship with CRM.

Question 13

Extended application interfaces are middleware that allow different software applications to share data and information.

Question 14

A business implementing an enterprise system should always conduct business process reengineering before putting in the new system.

Question 15

Traditional ERP systems are mostly back-office systems; ERP II systems are front-office information systems.

Question 16

Software and consultant selection precedes formulation of the project team in an enterprise system implementation.

Question 17

Supply chains are a new phenomenon.

Question 18

It is not possible to implement an enterprise information system in less than one year.

Question 19

The best-of-breed approach to software selection is never a good idea.

Question 20

Middle range accounting software programs can cost as much as $100,000 when you include the costs of customizing the software for a particular organization.

Question 21

The Internet can be a great tool in learning about specialized accounting software options.

Question 22

It is relatively easy to determine the costs of an ERP system.

Question 23

The approach to purchasing accounting software is the same,regardless of software complexity or price range.

Question 24

Today's ERP systems provide integration among all of an organization's major business processes.

Question 25

Components of an ERP's architecture typically include:

A)A centralized database and application interfaces
B)Internet portals and
C)A centralized database running on a mainframe computer
D)A UNIX operating system

Question 26

Which of the following software packages is not an example of a middle-range AIS?

A)Dynamics GP
B)MAS 90
C)Quickbooks
D)Solomon

Question 27

Integrated accounting software programs generally include all of the following,except:

A)Graphic reporting capabilities
B)Internet connectivity
C)One standardized chart of accounts
D)The ability to handle

Question 28

Which of the following business processes or functions is unlikely to be part of an enterprise system?

A)Accounting/financing
B)Human resources
C)Manufacturing
D)Sales or distribution
E)all of the above are likely to be included in an enterprise system

Question 29

Business process reengineering,as it relates to an enterprise system implementation:

A)Always precedes the implementation
B)May precede or be concurrent with implementation depending on the need to conform with industry best practices
C)May precede or succeed an implementation depending on the need to conform with industry best practices
D)Always succeeds the implementation

Question 30

Extended enterprise systems bring customers,suppliers,and other business partners together.

Question 31

When we talk about a Value-Added Reseller,in the context of accounting and enterprise software,we are referring to an individual or business that:

A)Usually assists small businesses select entry-level,small business software
B)Is a qualified installer of mid-level or high-end accounting software
C)Makes special arrangements with software vendors and is able to train customers
D)both (b)and (c)
E)none of the above

Question 32

It is rarely external forces that cause an organization to need new AIS software.

Question 33

Which of the following is not true regarding customer relationship management (CRM)systems?

A)CRM does not require data from
B)CRM can help managers to better understand customer purchasing behavior
C)CRM requires the collection of customer demographic data
D)Business intelligence tools can enhance CRM

Question 34

Training and change management activities:

A)Take place just before the go live stage of implementation
B)Are most effective when conducted throughout design,go live,and post-implementation follow-up
C)Include technical training only
D)Do not include the design of user interfaces

Question 35

Vertical market accounting software packages typically:

A)Will cost more than generic accounting software
B)Requires a company to have software pre-designed to fit their special needs
C)Are available for all types of organizations
D)all of the above are correct

Question 36

Enterprise-wide AISs:

A)Almost never pay for themselves
B)Do not include any more features than middle-range accounting software packages
C)Are seldom used by multinational organizations
D)Integrate an organization's financial functions with its other functional areas

Question 37

An application service provider (ASP):

A)Owns the software and processes your data on the ASPs computers
B)Hosts the software and processes your data on your computer system
C)Is an outsourcing company that processes your data,prepares reports that you specify,and then mails the results on a weekly basis
D)none of the above

Question 38

Which of the following is considered an integrated software system?

A)Material requirements planning systems (MRP I)
B)Manufacturing resource planning systems (MRP II)
C)Enterprise resource planning systems (ERP)
D)all of the above

Question 39

A Value-Added Reseller can help install and customize software,along with selling it.

Question 40

Which of the following is true regarding ERP costs?

A)Enterprise systems tend to be less costly than integrated accounting software
B)Enterprise systems are always less costly than best of breed software solutions
C)Costs associated with reassigned employees have nothing to do with the true cost of an enterprise system
D)There may be many costs that continue after systems implementation

Question 41

When we talk about "front-office" capabilities of today's ERP systems,we are referring to which of the following?

A)The payroll functions
B)The human resource functions
C)The administrative functions
D)none of the above

Question 42

Extended enterprise resource planning systems facilitate:

A)Supply chain management
B)Partner relationship management
C)Advanced planning and scheduling
D)all of the above
E)none of the above

Question 43

Which of the following is not true regarding selecting a new AIS?

A)For large companies,it is usually cheaper to build a new AIS software program than to purchase it
B)It is much easier today to learn about software options because of the Internet
C)It is always a good idea to get expert help in choosing an ERP system
D)Middle-range and high-end AIS software are not available in shopping malls

Question 44

Successful implementation of ERP systems typically involves:

A)Substantial planning
B)Review of business processes
C)Support from management
D)all of the above

Question 45

Which of the following is not true regarding a software package at the entry-level,such as Peachtree:

A)It is likely to cost a few thousand dollars to implement it fully
B)It is scalable
C)It is unlikely to incorporate Internet connectivity
D)It is suitable for many businesses with less than $5 million in revenues
E)It will include sample,customizable Charts of Accounts

Question 46

How are ERP systems and databases related?

A)ERP systems are configured around a central database
B)ERP systems eliminate the need for databases
C)ERP systems and databases are not related
D)ERP systems employ small,simple databases

Question 47

Which of the following is not a sign that indicates the need for a new AIS?

A)A new vendor has just announced an AIS package with several features your system does not have
B)A slowdown in inventory turnover
C)The owner is concerned about cash flows and profitability
D)It is taking longer to collect on receivables
E)It is taking longer to close the books