Deck 17: Additive Empathy, Interpretation, and Confrontation

Question 1

"Do you ever find it easier to bring up a problem with another person when you have had whisky?" This statement by a social worker is an example of _____.​

A)​self-confrontation
B)​dysfunctional communication
C)​inductive questioning
D)​aggressive questioning

Answer 1

C

Question 2

In response to a client's declaration that her mother would never understand her feelings, a social worker says, "So you think your mother will never understand you." In this situation, the social worker is:​

A)​challenging beliefs stated as facts.
B)​linking behavior to the verbal message.
C)​adding intensity to the feelings the client has minimized.
D)​expressing concern.

Answer 2

A

Question 3

In response to his client's behavior, a social worker said, "When your blood alcohol level is high and you operate a car, you are endangering others and breaking the law." The social worker's statement is an example of:​

A)​inductive questioning.
B)​self-confrontation.
C)​passive confrontation.
D)​assertive confrontation.

Answer 3

D

Question 4

Laura, Claire's teenage client, expresses disappointment that she has not achieved her targeted goals. Claire reminds Laura that she has managed to overcome her truancy and has passed all her exams. This is an example of:​

A)​rejecting the client's perceptions.
B)​focusing on the strengths and potentialities of the client.
C)​reframing the problem.
D)​arguing with the client.

Question 5

The three components of empathy are affective sharing, self-awareness, and _____.​

A)​additive empathy
B)​mental flexibility
C)​cognitive empathy
D)​semantic interpretations.

Question 6

"I am concerned that your license as a physiotherapist might be at risk because failure to disclose a criminal record on a job application is illegal." This statement by a social worker is an example of a(n) _____.​

A)assertive confrontation​
B)​destructive confrontation
C)​discrepant viewpoint
D)​aggressive style

Question 7

Which of the following helps social workers to effectively employ interpretation and additive empathy?​

A)​Using additive empathy liberally during the first meeting with a client
B)​Using several additive empathic responses in succession
C)​Phrasing interpretive responses in tentative terms
D)​Pushing clients into rapidly acquiring new insights

Question 8

Social workers can encourage clients to engage in self-confrontation by:​

A)​employing the aggressive-passive style of communication.
B)​asking them questions that cause them to reflect on the relationship between their behaviors and their own values.
C)​making several additive empathic responses in succession when meeting a client for the first time.
D)​phrasing interpretive responses to the client's opinion in absolute terms without leaving any scope for confusion rather than using tentative terms.

Question 9

A social worker tells a teenage client, "I am wondering whether your difficulty in studying is related to your resentment for your father?" This statement is an example of a(n) _____.​

A)​discrepant viewpoint
B)​semantic interpretation
C)​propositional interpretation
D)​additive empathic response

Question 10

_____ describe clients' experiences according to a social worker's conceptual vocabulary.​

A)​Assertive confrontations
B)​Semantic interpretations
C)​Propositional statements
D)​Discrepant viewpoints

Question 11

Social workers should avoid making interpretations that:​

A)​bring to light discrepant viewpoints.
B)​are far removed from the awareness of clients.
C)​might require self-exploration.
D)​are intended to provide a fresh perspective to clients.

Question 12

In which of the following situations would an assertive confrontation be most effective?​

A)​When a client wants to get a tattoo
B)​When a client is under extreme stress
C)​When a client conceals information illegally
D)​When a client is very upset about a recent event

Question 13

Lionel, a social work practitioner, has a meeting with Naomi, a client whose children have been placed in out-of-home care. The court has ruled that her children cannot stay with her until she fulfills certain conditions. However, Lionel finds that Naomi is not taking the effort to fulfill these conditions. Despite her complacency, Naomi states that she would like to get her children back. Choose the most appropriate assertive response that can be used by Lionel in this situation.​

A)​This sounds like an unproductive week. Why haven't you done anything that you're required to do?
B)​I hear you saying that you want your children; however, I fail to understand your complacent attitude toward the matter. Do you hate your children? Let me know, and I will communicate this to the judicial authorities.
C)​Naomi, I am concerned about your situation. You want your children back but have not worked toward that goal. I am afraid you might lose your kids forever if you continue to ignore the court's directions.
D)​Do the right thing, Naomi, and get things ready for your kids.

Question 14

Asking an adolescent in residential placement "How does coming back late from your weekend pass fit with your plan to be released early from residential placement?" is an example of a(n):​

A)​aggressive question.
B)​inductive question.
C)​discrepant viewpoint.
D)​nonassertive statement.

Question 15

Social workers have numerous tools at their disposal to assist clients to gain expanded self-awareness, such as additive empathy, confrontation, and _____.​

A)​induction
B)​introspection
C)​rumination
D)​interpretation

Question 16

You should avoid using confrontation when clients are:?

A)?contemplating illegal behavior.
B)?experiencing extreme emotional strain.
C)?contemplating actions that will harm others.
D)?considering actions that are inconsistent with their own goals.

Question 17

In the context of social work, the term self-awareness refers to:​

A)​insight into the etiology of problems faced by a person.
B)​awareness of the steps a person needs to take to solve a problem.
C)​awareness of the various forces operating in the present.
D)​a social worker's confidence in his or her skills.

Question 18

In the motivational interviewing approach, the focus of a social worker is on:​

A)​the offender who has harmed his or her client.
B)​a client who has been wronged by a person.
C)​the offending behavior of a client.
D)​a client's behavior toward him or her during consultation sessions.

Question 19

_____ often leads to an interactive cycle of confrontation and denial between a social worker and a client in which the client acts to protect his or her self-esteem by denying charges.​

A)​Self-confrontation
B)​Aggressive confrontation
C)​Nonassertive behavior
D)​Escapist behavior

Question 20

"I am falling behind in my course at college. What measures can I take to improve my scores?" In the context of the six-stage process of change, this realization is characteristic of the _____ stage.​

A)​action
B)​preparation
C)​contemplation
D)​relapse

Question 21

Despite telling his social worker that he wasn't disappointed about being fired from his job, Mike had tears in his eyes. This is an example of a(n):​

A)​behavioral discrepancy.
B)​affective discrepancy.
C)​cognitive discrepancy.
D)​role discrepancy.

Question 22

In the context of social work, which of the following is a guideline for employing confrontation effectively?​

A)​Use confrontation when clients are experiencing extreme emotional strain.
B)​Use confrontation as often as possible.
C)​Expect immediate change after confrontation.
D)​Encourage self-confrontation whenever possible.

Question 23

Explain any three guidelines required to effectively employ interpretation and additive empathy.​

Question 24

A social worker says to his client, "You have said that you think this job is the right one for you and you would do anything to hold on to it. Yet, you are often late for work, you daydream while you are at work, and you often feel anxious when you are there." The social worker's response is an example of a confrontation about a(n):​

A)​behavioral discrepancy.
B)​affective discrepancy.
C)​cognitive discrepancy.
D)​role discrepancy.

Question 25

Explain additive empathy and interpretation. Give an example of a situation in which you will have to use these tools.​

Question 26

Describe any three purposes for which additive empathy or interpretation may be used by social workers.​