Deck 8: Informal Reports

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Question
The text says that analytical reports collect and organize data.
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It is appropriate to use either functional headings or talking headings in a report as long as they are used consistently.
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Recommendation reports and feasibility reports are examples of analytical reports.
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Citing the sources of information is necessary only in formal reports.
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The text says that if the readers of your report are your immediate supervisors, you should include extensive details or historical background.
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Prepared forms or templates are useful for reporting routine activities.
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Informal reports prepared by one organization for another are most commonly delivered in memo format.
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Logical sources of information for many business reports are company records, personal experience, and electronic resources.
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Minutes of meetings are always formal reports.
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In informal reports, headings should be enclosed in quotation marks so that they can be easily recognized.
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The text recommends using a manuscript format for reports because digital formats are too informal for the workplace.
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Progress reports help a company decide whether it should proceed with a plan of action.
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Although reports may differ in many ways, they share a common purpose: to solve business problems.
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Feasibility reports attempt to evaluate a proposed plan of action to determine how workable or practical it is.
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The headings of a report should be constructed using balanced words or phrases.
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Conducting interviews with individuals is usually more economical than sending out questionnaires.
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You would most likely write a progress report to tell management that a special project is behind schedule.
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Feasibility reports document an idea or action and provide a written record of conversations, directives, and decisions.
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When analyzing your audience, you should consider any secondary readers who may receive a copy of your report.
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Summary reports provide the action points of a meeting.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What type of report would you use for your proposal to management asking to work from a different city?

A)progress
B)feasibility
C)information
D)justification/recommendation
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What method of organization might you use for your Findings section that describes customers' opinions on whether the new-model ski pole would sell at wholesale prices?

A)chronological
B)alphabetical
C)topical
D)most important to least important
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which of the following would you write as an analytical report?

A)your report summarizing what you learned at a trade show you recently attended that featured many new ski products
B)your proposal intended to convince your boss to consider the new ski bindings you designed
C)the email attachment you received with the proceedings and action points of a meeting that took place at TrailPro's semi-annual general meeting last week
D)your routine monthly production and sales report
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What does the text recommend you should do in the beginning of a progress report?

A)Discuss the work in progress, and any personnel and activities involved.
B)Identify any problems in the work being completed.
C)Identify the purpose and nature of the report.
D)Suggest possible solutions for any issues delaying the work.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
To present the results of your survey of customer reaction to the new ski pole design, what kind of report should you write?

A)minutes
B)summary
C)progress
D)recommendation
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
After you meet with your boss the following week, you begin to gather data for your report. Which of the following statements is the best guide to help you decide what kind of data to collect and how to do so?

A)Company files and records will likely be unsatisfactory sources, because they do not normally contain verifiable facts.
B)The most effective sources are those that include verifiable facts and information.
C)You will avoid doing surveys or interviews because they are too time consuming.
D)Your personal observations are not effective or relevant, since you cannot be objective.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
According to the text, what is the main purpose of progress reports?

A)They monitor and present data about routine projects.
B)They provide data and information but do not analyze it.
C)They tell management whether non-routine projects are on schedule.
D)They condense the primary ideas, conclusions, and recommendations of longer reports or publications.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
When should you use the indirect organizational pattern to structure your report?

A)in your routine monthly production and sales report
B)in your report presenting the results of a survey you conducted to gauge customer response to a new ski pole
C)in your report summarizing what you learned at a trade show you recently attended that featured many new ski products
D)in your proposal intended to convince your boss that you could perform your work satisfactorily by telecommuting
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What type of report will you write when you propose your idea for a new ski binding design for TrailPro?

A)minutes
B)summary
C)information
D)justification/recommendation
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which situation might require a justification/recommendation report?

A)an employee request for on-site child care
B)a report presenting monthly sales figures for all divisions
C)a report by a committee preparing for an open house when a new building is completed
D)a report by a consultant evaluating and presenting findings concerning a potential department merger
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
According to the text, what can you assume as you begin to think about the report your manager has asked you to prepare presenting the company's current inventory and anticipated production for all ski models?

A)It will be presented in writing rather than orally.
B)You don't need to concern yourself with the problem that has prompted your manager's request.
C)Your manager will not expect your report to be clear and polished, since report-writing is a skill that you aren't expected to possess.
D)You can begin to collect information but, until you have more detail, you can't decide on a structural format or an organizational pattern of your report.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
When you write your report outlining the production and sales histories of several products and making recommendations about production schedules and quotas, what will make your report more believable?

A)You cite the sources you used when gathering data for your report.
B)You use very strong language in order to get your point across.
C)You base your recommendations on your personal opinions and demonstrate how strongly you feel about the issue.
D)You use only facts and evidence that support the side of the issue you favour.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What should you do first when you begin to write the report?

A)define the project
B)begin conducting research
C)analyze the audience
D)gather data
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
You need to prepare several different kinds of reports in your position with TrailPro Sports. For which report would you use an informal report-writing style?

A)a report to your boss telling him some of the interesting new products you saw at a trade show you recently attended, which featured many new ski products
B)an annual report submitted to the board of directors and shareholders of your company
C)a report outlining the production and sales histories of several products and making recommendations about production schedules and quotas
D)a report describing your marketing strategy for a new product that the company will launch next year
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
How will your report for your boss about the trade show you attended differ from your proposal asking to be allowed to work from a different city?

A)The two reports will differ significantly in tone, style, and degree of formality.
B)You will need to use different formats for the two reports.
C)You will need to make different choices about delivering the report by e-mail, online, in person, by mail, or by fax.
D)Your conclusions and/or recommendations will appear in a different place in each report.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which format would be most appropriate for a summary report for your immediate supervisors?

A)letter
B)memo
C)digital
D)prepared form
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
You have been sent an e-mail attachment containing a report of TrailPro's production and sales figures of January 2013, which should serve as a template for you to create this month's sales report. What type of report have you just received?

A)summary
B)information
C)justification
D)recommendation
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which format does the text recommend for your routine monthly production and sales report?

A)memo
B)e-mail
C)manuscript
D)template
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which advice given in the text would you follow when you write your report proposing that you keep your job while living in a different city?

A)Discuss the advantages of the plan as well as possible problems and present solutions for these problems.
B)Announce your plan immediately.
C)Present only information with no analysis.
D)Organize your report using the direct pattern.
Question
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
You come up with an idea for a new ski binding that you want to submit to your boss, who feels that the company should be concentrating on marketing existing products, not developing new ones. How should you organize your report proposing modifications to the design of the ski binding?

A)introduction, findings, summary
B)problem, facts, discussion, recommendation
C)problem, recommendation, facts, discussion
D)purpose, summary, work in progress, forecast of future activities
Question
____________________________ reports determine if a plan is practical.
Question
________________________ reports keep the reader up-to-date on a specific project and anticipate future activities.
Question
The ____________________ of a meeting record such things as attendees, discussion points, announcements, motions, and the outcome of any votes on those motions.
Question
Company Spending in 2013 is an example of a(n) ____________________ heading.
Question
In a report using ____________________ organization, the recommendations and conclusions are presented first so that readers have a frame of reference for the following discussion and analysis.
Question
The ______________________ section of a report will explain why you are writing and offers a preview of the findings.
Question
__________________________ research will gather information from such sources as books, journals, newspapers, government documents, and the Internet.
Question
Before you write a(n) ____________________________ report, you will need to read the source material carefully so that you understand it.
Question
When a report will be discussed in a presentation, it will likely be in ___________________________ format.
Question
A(n) _______________________ writing style is normally used when a report is written for a familiar audience or company insiders.
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Deck 8: Informal Reports
1
The text says that analytical reports collect and organize data.
False
2
It is appropriate to use either functional headings or talking headings in a report as long as they are used consistently.
True
3
Recommendation reports and feasibility reports are examples of analytical reports.
True
4
Citing the sources of information is necessary only in formal reports.
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5
The text says that if the readers of your report are your immediate supervisors, you should include extensive details or historical background.
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6
Prepared forms or templates are useful for reporting routine activities.
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7
Informal reports prepared by one organization for another are most commonly delivered in memo format.
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8
Logical sources of information for many business reports are company records, personal experience, and electronic resources.
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9
Minutes of meetings are always formal reports.
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10
In informal reports, headings should be enclosed in quotation marks so that they can be easily recognized.
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11
The text recommends using a manuscript format for reports because digital formats are too informal for the workplace.
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12
Progress reports help a company decide whether it should proceed with a plan of action.
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13
Although reports may differ in many ways, they share a common purpose: to solve business problems.
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14
Feasibility reports attempt to evaluate a proposed plan of action to determine how workable or practical it is.
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15
The headings of a report should be constructed using balanced words or phrases.
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16
Conducting interviews with individuals is usually more economical than sending out questionnaires.
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17
You would most likely write a progress report to tell management that a special project is behind schedule.
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18
Feasibility reports document an idea or action and provide a written record of conversations, directives, and decisions.
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19
When analyzing your audience, you should consider any secondary readers who may receive a copy of your report.
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20
Summary reports provide the action points of a meeting.
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21
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What type of report would you use for your proposal to management asking to work from a different city?

A)progress
B)feasibility
C)information
D)justification/recommendation
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22
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What method of organization might you use for your Findings section that describes customers' opinions on whether the new-model ski pole would sell at wholesale prices?

A)chronological
B)alphabetical
C)topical
D)most important to least important
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23
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which of the following would you write as an analytical report?

A)your report summarizing what you learned at a trade show you recently attended that featured many new ski products
B)your proposal intended to convince your boss to consider the new ski bindings you designed
C)the email attachment you received with the proceedings and action points of a meeting that took place at TrailPro's semi-annual general meeting last week
D)your routine monthly production and sales report
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24
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What does the text recommend you should do in the beginning of a progress report?

A)Discuss the work in progress, and any personnel and activities involved.
B)Identify any problems in the work being completed.
C)Identify the purpose and nature of the report.
D)Suggest possible solutions for any issues delaying the work.
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25
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
To present the results of your survey of customer reaction to the new ski pole design, what kind of report should you write?

A)minutes
B)summary
C)progress
D)recommendation
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26
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
After you meet with your boss the following week, you begin to gather data for your report. Which of the following statements is the best guide to help you decide what kind of data to collect and how to do so?

A)Company files and records will likely be unsatisfactory sources, because they do not normally contain verifiable facts.
B)The most effective sources are those that include verifiable facts and information.
C)You will avoid doing surveys or interviews because they are too time consuming.
D)Your personal observations are not effective or relevant, since you cannot be objective.
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27
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
According to the text, what is the main purpose of progress reports?

A)They monitor and present data about routine projects.
B)They provide data and information but do not analyze it.
C)They tell management whether non-routine projects are on schedule.
D)They condense the primary ideas, conclusions, and recommendations of longer reports or publications.
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28
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
When should you use the indirect organizational pattern to structure your report?

A)in your routine monthly production and sales report
B)in your report presenting the results of a survey you conducted to gauge customer response to a new ski pole
C)in your report summarizing what you learned at a trade show you recently attended that featured many new ski products
D)in your proposal intended to convince your boss that you could perform your work satisfactorily by telecommuting
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29
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What type of report will you write when you propose your idea for a new ski binding design for TrailPro?

A)minutes
B)summary
C)information
D)justification/recommendation
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30
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which situation might require a justification/recommendation report?

A)an employee request for on-site child care
B)a report presenting monthly sales figures for all divisions
C)a report by a committee preparing for an open house when a new building is completed
D)a report by a consultant evaluating and presenting findings concerning a potential department merger
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31
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
According to the text, what can you assume as you begin to think about the report your manager has asked you to prepare presenting the company's current inventory and anticipated production for all ski models?

A)It will be presented in writing rather than orally.
B)You don't need to concern yourself with the problem that has prompted your manager's request.
C)Your manager will not expect your report to be clear and polished, since report-writing is a skill that you aren't expected to possess.
D)You can begin to collect information but, until you have more detail, you can't decide on a structural format or an organizational pattern of your report.
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32
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
When you write your report outlining the production and sales histories of several products and making recommendations about production schedules and quotas, what will make your report more believable?

A)You cite the sources you used when gathering data for your report.
B)You use very strong language in order to get your point across.
C)You base your recommendations on your personal opinions and demonstrate how strongly you feel about the issue.
D)You use only facts and evidence that support the side of the issue you favour.
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33
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
What should you do first when you begin to write the report?

A)define the project
B)begin conducting research
C)analyze the audience
D)gather data
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34
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
You need to prepare several different kinds of reports in your position with TrailPro Sports. For which report would you use an informal report-writing style?

A)a report to your boss telling him some of the interesting new products you saw at a trade show you recently attended, which featured many new ski products
B)an annual report submitted to the board of directors and shareholders of your company
C)a report outlining the production and sales histories of several products and making recommendations about production schedules and quotas
D)a report describing your marketing strategy for a new product that the company will launch next year
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35
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
How will your report for your boss about the trade show you attended differ from your proposal asking to be allowed to work from a different city?

A)The two reports will differ significantly in tone, style, and degree of formality.
B)You will need to use different formats for the two reports.
C)You will need to make different choices about delivering the report by e-mail, online, in person, by mail, or by fax.
D)Your conclusions and/or recommendations will appear in a different place in each report.
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36
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which format would be most appropriate for a summary report for your immediate supervisors?

A)letter
B)memo
C)digital
D)prepared form
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37
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
You have been sent an e-mail attachment containing a report of TrailPro's production and sales figures of January 2013, which should serve as a template for you to create this month's sales report. What type of report have you just received?

A)summary
B)information
C)justification
D)recommendation
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38
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which format does the text recommend for your routine monthly production and sales report?

A)memo
B)e-mail
C)manuscript
D)template
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39
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
Which advice given in the text would you follow when you write your report proposing that you keep your job while living in a different city?

A)Discuss the advantages of the plan as well as possible problems and present solutions for these problems.
B)Announce your plan immediately.
C)Present only information with no analysis.
D)Organize your report using the direct pattern.
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40
TrailPro Sports
You work in the marketing division of TrailPro Sports, a local manufacturer of cross-country ski equipment. Part of your job as a marketing specialist involves preparing reports of various kinds. The following are some of the reports that you need to prepare in the next few weeks:
I. You must compose a routine monthly report providing management with the latest production and sales figures for all the products the company manufactures.
II. Your division manager asked you yesterday to prepare a report presenting the company's current inventory for each ski model TrailPro produces, which should include anticipated production by Dec. 1 as well as sales figures for each model for the last five years. The report should include your analysis of these figures and your recommendations for production schedules and quotas to ensure that there will be sufficient quantities in stock to meet anticipated orders. He has scheduled an appointment with you for next week to discuss the report in more detail, but you want to start thinking about it, collecting information, and making a tentative plan immediately.
III. You have been asked to conduct a survey of the company's customers to help determine whether a new-model ski pole would likely sell well at the projected wholesale price. You have been given some samples of the ski pole to distribute to interested customers. The report will include your conclusions about whether or not the company should proceed with production of the ski pole.
IV. Your spouse has just been transferred and you are moving to another city. You would like to continue to work for TrailPro Sports, since you believe you can continue to perform all of your required job functions capably by telecommuting. You will need to write a report for senior management proposing this arrangement and asking for approval.
V. You come up with an idea for improvements to the design of a ski binding manufactured by TrailPro. You believe that your suggestions are practical and cost-effective and you want to present your design changes to your boss. However, your boss feels that the company should be spending more time and money marketing existing products and less on designing and improving existing ones.
You come up with an idea for a new ski binding that you want to submit to your boss, who feels that the company should be concentrating on marketing existing products, not developing new ones. How should you organize your report proposing modifications to the design of the ski binding?

A)introduction, findings, summary
B)problem, facts, discussion, recommendation
C)problem, recommendation, facts, discussion
D)purpose, summary, work in progress, forecast of future activities
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41
____________________________ reports determine if a plan is practical.
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42
________________________ reports keep the reader up-to-date on a specific project and anticipate future activities.
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43
The ____________________ of a meeting record such things as attendees, discussion points, announcements, motions, and the outcome of any votes on those motions.
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44
Company Spending in 2013 is an example of a(n) ____________________ heading.
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45
In a report using ____________________ organization, the recommendations and conclusions are presented first so that readers have a frame of reference for the following discussion and analysis.
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46
The ______________________ section of a report will explain why you are writing and offers a preview of the findings.
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47
__________________________ research will gather information from such sources as books, journals, newspapers, government documents, and the Internet.
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48
Before you write a(n) ____________________________ report, you will need to read the source material carefully so that you understand it.
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49
When a report will be discussed in a presentation, it will likely be in ___________________________ format.
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50
A(n) _______________________ writing style is normally used when a report is written for a familiar audience or company insiders.
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