Deck 11: Business Presentations

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Question
The best time to distribute handouts is during your presentation so that the audience can refer to the information when you speak about it.
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Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What should be your first step when preparing your presentation for the Gillespie Homes sales team?

A)collect the necessary information
B)analyze your audience
C)determine your purpose
D)decide what to wear
Question
Samples and other gimmicks should never be used in a presentation, because they are too distracting.
Question
An effective presentation should include as many ideas and details as possible.
Question
Although it requires more preparation time, memorization is the best delivery method for an oral presentation because it ensures that none of your material will be left out.
Question
It is best to leave a slide on the screen after you have finished discussing it so that the audience has more time to read and review it while you continue speaking.
Question
Although it may seem repetitious, it is effective to give a preview of your main points in the introduction and summarize your main points in the conclusion.
Question
A question-and-answer period will allow a hostile audience to become interested in the presentation topic.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What would be the most effective way to conclude your presentation to Gillespie Home's suppliers?

A)Introduce and develop one important point that you didn't mention earlier.
B)Summarize the main points in the process of completing and submitting an online proposal.
C)Remind the audience that you have a great deal of experience dealing with proposals for goods and services.
D)End by saying "I guess that's about all I have to say."
Question
Verbal signposts can be frustrating for the audience because they are repetitious and assume the audience is unintelligent.
Question
PowerPoint slides should consist of approximately 10 bullet points per slide.
Question
You should avoid incorporating drama into a presentation because it will take too much of the time you have available.
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The text recommends that a presenter should spend as much time as necessary to create impressive PowerPoint slides, and then use the time remaining to prepare the content of the presentation.
Question
While using a video as a visual aid can be helpful, it creates the potential for compatibility issues and last-minute glitches.
Question
Your PowerPoint slides will be more effective if you organize your points in clear bulleted lists rather than using diagrams, charts, or other images.
Question
You should consider the situation and the audience for your presentation after you have designed your PowerPoint slides.
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One way to organize a presentation is to use a journalism pattern.
Question
Personal anecdotes have no place in a professional presentation.
Question
People who don't prepare thoroughly for an oral presentation suffer the most anxiety and give the worst performances.
Question
Employees who want to be successful and advance in today's business world should focus entirely on technical skills.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You know that many qualities are necessary for someone in your position to advance in the company. However, you have noticed that one quality seems to be particularly important to the management of each company in which you've worked. Which quality do successful employees who are promoted quickly possess?

A)They conduct themselves how professionally and ethically.
B)They communicate clearly in letters and emails.
C)They enjoy public speaking and are good at it.
D)They are friendly and persuasive in one-on-one conversations.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Which sentence from your presentation to Gillespie Homes' suppliers is the best example of a verbal signpost?

A)We've talked about how to access the online proposal form.Now let's talk about how to enter information in the form.
B)When you complete the new form, please be sure to identify your product or service with the appropriate code, found on the back of the form.When complete, submit the form to me at the email address below.
C)The former version of our proposal, which we used from 1998 until last year, did not provide us with sufficient information on which to base our purchasing decisions.
D)I hope to simplify and clarify our new proposal procedure by taking you step-by-step through the process of completing and submitting a proposal.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You have decided to create a PowerPoint slide show to accompany your presentation to the sales team. You consider several possible strategies. What strategy would be most likely to result in an effective presentation?

A)Choose a template that offers a consistent design and style for your slides.
B)Include at least two graphics or pictures on each slide.
C)Include as many words as possible on each slide to help you remember what you want to say.
D)Make your slides visually appealing and interesting by including many different colours, fonts, animated images, text effects, and transitions.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
To make sure you are fully prepared, you decide to carefully consider your nonverbal communication during your presentation. Which strategy would be most effective when you're preparing?

A)Dress in a casual manner to avoid looking pretentious.
B)Show your enthusiasm by using natural hand gestures and facial expressions.
C)Speak at an extremely slow pace to ensure your audience understands you.
D)Remain close to your visual aids.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Which strategy would be most likely to help you to deliver an effective presentation to Gillespie Homes' suppliers?

A)Wing it.You'll come across as a confident speaker.
B)Memorize the entire oral presentation so that you don't have to use notes.
C)Refer to notes or outlines of your main points and ideas.
D)Read the entire oral presentation from a hard copy so that you don't forget to say something important.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
In your presentation, you tell the Gillespie Homes sales staff that you have been a marketing coordinator for 12 years and that you have assisted sales staff for many years by helping them to understand when certain stages of the project will be completed and how to be honest but optimistic about possession dates when the homes are still under construction. What was the purpose of including this information?

A)to convince the audience members that you are smarter than they are
B)to summarize the main points of the presentation
C)to identify yourself and establish credibility with the audience
D)to let the audience members know that they should do whatever is necessary to sell the homes
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
How should you organize your presentation to suppliers explaining the four-stage marketing plan you have developed to sell homes in the new subdivision?

A)the journalism pattern
B)the chronology pattern
C)the problem/solution pattern
D)the geography/space pattern
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
A professor at a local community college has asked you to adapt your presentation for a group of students taking a public speaking course. The professor has indicated that the course is an elective for students of various disciplines, so you anticipate that they will be relatively uninterested in the content of your presentation. Which of the following strategies would be most effective for adapting your presentation to a new audience?

A)Pass out handouts so the students understand what you're saying.
B)Ask the audience to participate.
C)Use humour and colourful visuals.
D)Darken the room and stand still.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You decide to incorporate PowerPoint slides in your presentation to suppliers. Which of the following would help your audience imagine growth stability for the company that your suggestions convey?

A)You use animation and sound and visual effects on every slide to demonstrate your proficiency with presentation software.
B)You include familiar PowerPoint clip art on each slide.
C)You choose green as a background accent colour for your slides.
D)You spend a great deal of time making slides visually appealing.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You have only 15 to 20 minutes for your presentation to the sales team. How many points should you include?

A)up to ten main points
B)at least five to eight main points
C)no more than two to four main points
D)as many points as necessary to get the message across
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are very nervous before you begin your presentation to Gillespie Homes' suppliers because you have never met most of them and you know many of them are annoyed with the new proposal procedures. According to the text, what will reduce your stage fright?

A)Know your subject thoroughly.
B)Picture your audience without any clothes on.
C)Wear a professional outfit that makes you feel confident.
D)Have a PowerPoint presentation that uses sound and graphics extensively.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What would be the most effective way to end your presentation to the Gillespie Homes sales team?

A)Introduce and explain in detail one additional point that you didn't mention earlier.
B)Be prepared to defend your ideas forcefully if audience members disagree with what you have said.
C)Allow Sartaj Randawa, who has been reading and sending text messages for most of your presentation, to use most of the time you have available for questions.
D)Express your appreciation for their attendance and the opportunity to speak with them.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
When you design your presentation for potential suppliers, some of whom are upset and hostile, what is the best advice?

A)Try to avoid a question-and-answer period.
B)Present both sides of the issue.Use pro/con or problem/solution patterns.Save time for audience questions.
C)Use any pattern.Try something new.Involve the audience.
D)Make extensive use of humour and personal experiences.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Your presentation to the suppliers begins well, but after just a few minutes, you stumble, confusing the order of two of the steps in the procedure. What would be the best way to handle your mistake?

A)Correct the error by giving the accurate information and then continue with your presentation.
B)Explain to the audience that you are nervous.
C)Apologize sincerely and profusely and exit the stage.
D)Tell the suppliers to talk among themselves for a few minutes while you compose yourself.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You want to include a bulleted list in your PowerPoint slides for your presentation to the Gillespie Homes sales team. What strategy should you use?

A)Make sure the items in your list are complete sentences.
B)Phrase your items using parallel grammatical forms.
C)Use only active- and passive-voice verbs.
D)Limit all items in your list to fewer than six words.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Which statement would be placed most appropriately in the introduction to your presentation to the unhappy suppliers?

A)We've talked about how to access the online proposal form.Now let's talk about how to enter information in the form.
B)When you complete the new form, please be sure to identify your product or service with the appropriate code, which you can find by clicking the "code" link.When complete, submit the form to me at the email address below.
C)The former version of our proposal, which we used from 1998 until last year, did not provide us with sufficient information on which to base our purchasing decisions.
D)I hope to simplify and clarify the proposal process for you.I will take you step-by-step through the process of completing the new form.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are planning your presentation to the Gillespie Homes sales team and deciding how to conclude your presentation. Which of the following pieces of advice does the text offer?

A)Wrap up quickly; the faster you finish, the faster you can get off the stage.
B)Since the audience will remember the conclusion more than any other part of your speech, be sure that it is effective.
C)Don't use anecdotes or quotations in the conclusion; they should be used only in the opening to gain the audience's attention.
D)Avoid summarizing your main points and instead say something like, "Well, that's my presentation!" as a signal to the audience that you are finished.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What would be the best approach to take for your presentation to the sales team, who have made it clear that they aren't interested in the information you will deliver?

A)Use any pattern, but cover every detail.
B)Use a topical or chronological pattern.
C)Be brief, and avoid using either the topical or the pro-con pattern.
D)Darken the room, pass out handouts, and don't move around very much.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are trying to decide whether to create a visual aid for your presentation to the Gillespie Homes sales team. Which statement is probably the most relevant and helpful?

A)A memorable visual aid is sufficient to guarantee that your presentation will be effective.
B)Some experts say that we acquire 85 percent of our knowledge visually.
C)Speakers should spend their time on the content of the presentation rather than creating visual aids.
D)Speakers should rely only on their voice and body language to emphasize key ideas.
Question
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are considering creating handouts for your presentation to the sales team. What is the best strategy for using handouts?

A)Hand them out after the presentation to supplement and reinforce your presentation.
B)Hand them out before the presentation so that the audience can refer to them as you speak.
C)Don't use handouts because audience members won't think it's necessary to listen to you.
D)Make sure the handouts contain everything you have said in your oral presentation.
Question
Create _______________________ within your PowerPoint or Prezi to approximate the Web-browsing experience.
Question
Beginning a presentation with a(n) ____________________________ keeps the audience expectant.
Question
You should summarize your main points in the _______________________ of your presentation.
Question
Including an audience member in a(n) ___________________ will engage the audience and provide clarity.
Question
When you deliver a presentation to a(n) __________________ audience, you should avoid a question-and-answer period if possible. If not, use a moderator or accept only written questions.
Question
Good speakers provide ______________________ ______________________ (two words) to indicate when they are previewing, summarizing, or switching directions.
Question
You should avoid ______________________ during your presentation so that you can stick to your plan and finish within the allotted time.
Question
Before you use your PowerPoint presentation with an audience, you should ___________________ your slide show, considering whether you have used the tools PowerPoint provides to communicate your message in a visually appealing way.
Question
Analogies, metaphors, and personalized statistics are just a few ways to build a positive ___________________________with the audience.
Question
Your main points should be organized and sequenced using the _____________________ pattern if you want to present the history of a problem from its beginnings to the present.
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Deck 11: Business Presentations
1
The best time to distribute handouts is during your presentation so that the audience can refer to the information when you speak about it.
False
2
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What should be your first step when preparing your presentation for the Gillespie Homes sales team?

A)collect the necessary information
B)analyze your audience
C)determine your purpose
D)decide what to wear
C
3
Samples and other gimmicks should never be used in a presentation, because they are too distracting.
False
4
An effective presentation should include as many ideas and details as possible.
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5
Although it requires more preparation time, memorization is the best delivery method for an oral presentation because it ensures that none of your material will be left out.
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6
It is best to leave a slide on the screen after you have finished discussing it so that the audience has more time to read and review it while you continue speaking.
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7
Although it may seem repetitious, it is effective to give a preview of your main points in the introduction and summarize your main points in the conclusion.
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8
A question-and-answer period will allow a hostile audience to become interested in the presentation topic.
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9
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What would be the most effective way to conclude your presentation to Gillespie Home's suppliers?

A)Introduce and develop one important point that you didn't mention earlier.
B)Summarize the main points in the process of completing and submitting an online proposal.
C)Remind the audience that you have a great deal of experience dealing with proposals for goods and services.
D)End by saying "I guess that's about all I have to say."
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10
Verbal signposts can be frustrating for the audience because they are repetitious and assume the audience is unintelligent.
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11
PowerPoint slides should consist of approximately 10 bullet points per slide.
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12
You should avoid incorporating drama into a presentation because it will take too much of the time you have available.
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13
The text recommends that a presenter should spend as much time as necessary to create impressive PowerPoint slides, and then use the time remaining to prepare the content of the presentation.
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14
While using a video as a visual aid can be helpful, it creates the potential for compatibility issues and last-minute glitches.
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15
Your PowerPoint slides will be more effective if you organize your points in clear bulleted lists rather than using diagrams, charts, or other images.
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16
You should consider the situation and the audience for your presentation after you have designed your PowerPoint slides.
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17
One way to organize a presentation is to use a journalism pattern.
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18
Personal anecdotes have no place in a professional presentation.
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19
People who don't prepare thoroughly for an oral presentation suffer the most anxiety and give the worst performances.
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20
Employees who want to be successful and advance in today's business world should focus entirely on technical skills.
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21
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You know that many qualities are necessary for someone in your position to advance in the company. However, you have noticed that one quality seems to be particularly important to the management of each company in which you've worked. Which quality do successful employees who are promoted quickly possess?

A)They conduct themselves how professionally and ethically.
B)They communicate clearly in letters and emails.
C)They enjoy public speaking and are good at it.
D)They are friendly and persuasive in one-on-one conversations.
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22
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Which sentence from your presentation to Gillespie Homes' suppliers is the best example of a verbal signpost?

A)We've talked about how to access the online proposal form.Now let's talk about how to enter information in the form.
B)When you complete the new form, please be sure to identify your product or service with the appropriate code, found on the back of the form.When complete, submit the form to me at the email address below.
C)The former version of our proposal, which we used from 1998 until last year, did not provide us with sufficient information on which to base our purchasing decisions.
D)I hope to simplify and clarify our new proposal procedure by taking you step-by-step through the process of completing and submitting a proposal.
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23
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You have decided to create a PowerPoint slide show to accompany your presentation to the sales team. You consider several possible strategies. What strategy would be most likely to result in an effective presentation?

A)Choose a template that offers a consistent design and style for your slides.
B)Include at least two graphics or pictures on each slide.
C)Include as many words as possible on each slide to help you remember what you want to say.
D)Make your slides visually appealing and interesting by including many different colours, fonts, animated images, text effects, and transitions.
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24
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
To make sure you are fully prepared, you decide to carefully consider your nonverbal communication during your presentation. Which strategy would be most effective when you're preparing?

A)Dress in a casual manner to avoid looking pretentious.
B)Show your enthusiasm by using natural hand gestures and facial expressions.
C)Speak at an extremely slow pace to ensure your audience understands you.
D)Remain close to your visual aids.
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25
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Which strategy would be most likely to help you to deliver an effective presentation to Gillespie Homes' suppliers?

A)Wing it.You'll come across as a confident speaker.
B)Memorize the entire oral presentation so that you don't have to use notes.
C)Refer to notes or outlines of your main points and ideas.
D)Read the entire oral presentation from a hard copy so that you don't forget to say something important.
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26
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
In your presentation, you tell the Gillespie Homes sales staff that you have been a marketing coordinator for 12 years and that you have assisted sales staff for many years by helping them to understand when certain stages of the project will be completed and how to be honest but optimistic about possession dates when the homes are still under construction. What was the purpose of including this information?

A)to convince the audience members that you are smarter than they are
B)to summarize the main points of the presentation
C)to identify yourself and establish credibility with the audience
D)to let the audience members know that they should do whatever is necessary to sell the homes
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27
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
How should you organize your presentation to suppliers explaining the four-stage marketing plan you have developed to sell homes in the new subdivision?

A)the journalism pattern
B)the chronology pattern
C)the problem/solution pattern
D)the geography/space pattern
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28
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
A professor at a local community college has asked you to adapt your presentation for a group of students taking a public speaking course. The professor has indicated that the course is an elective for students of various disciplines, so you anticipate that they will be relatively uninterested in the content of your presentation. Which of the following strategies would be most effective for adapting your presentation to a new audience?

A)Pass out handouts so the students understand what you're saying.
B)Ask the audience to participate.
C)Use humour and colourful visuals.
D)Darken the room and stand still.
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29
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You decide to incorporate PowerPoint slides in your presentation to suppliers. Which of the following would help your audience imagine growth stability for the company that your suggestions convey?

A)You use animation and sound and visual effects on every slide to demonstrate your proficiency with presentation software.
B)You include familiar PowerPoint clip art on each slide.
C)You choose green as a background accent colour for your slides.
D)You spend a great deal of time making slides visually appealing.
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30
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You have only 15 to 20 minutes for your presentation to the sales team. How many points should you include?

A)up to ten main points
B)at least five to eight main points
C)no more than two to four main points
D)as many points as necessary to get the message across
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31
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are very nervous before you begin your presentation to Gillespie Homes' suppliers because you have never met most of them and you know many of them are annoyed with the new proposal procedures. According to the text, what will reduce your stage fright?

A)Know your subject thoroughly.
B)Picture your audience without any clothes on.
C)Wear a professional outfit that makes you feel confident.
D)Have a PowerPoint presentation that uses sound and graphics extensively.
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32
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What would be the most effective way to end your presentation to the Gillespie Homes sales team?

A)Introduce and explain in detail one additional point that you didn't mention earlier.
B)Be prepared to defend your ideas forcefully if audience members disagree with what you have said.
C)Allow Sartaj Randawa, who has been reading and sending text messages for most of your presentation, to use most of the time you have available for questions.
D)Express your appreciation for their attendance and the opportunity to speak with them.
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33
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
When you design your presentation for potential suppliers, some of whom are upset and hostile, what is the best advice?

A)Try to avoid a question-and-answer period.
B)Present both sides of the issue.Use pro/con or problem/solution patterns.Save time for audience questions.
C)Use any pattern.Try something new.Involve the audience.
D)Make extensive use of humour and personal experiences.
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34
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Your presentation to the suppliers begins well, but after just a few minutes, you stumble, confusing the order of two of the steps in the procedure. What would be the best way to handle your mistake?

A)Correct the error by giving the accurate information and then continue with your presentation.
B)Explain to the audience that you are nervous.
C)Apologize sincerely and profusely and exit the stage.
D)Tell the suppliers to talk among themselves for a few minutes while you compose yourself.
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35
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You want to include a bulleted list in your PowerPoint slides for your presentation to the Gillespie Homes sales team. What strategy should you use?

A)Make sure the items in your list are complete sentences.
B)Phrase your items using parallel grammatical forms.
C)Use only active- and passive-voice verbs.
D)Limit all items in your list to fewer than six words.
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36
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
Which statement would be placed most appropriately in the introduction to your presentation to the unhappy suppliers?

A)We've talked about how to access the online proposal form.Now let's talk about how to enter information in the form.
B)When you complete the new form, please be sure to identify your product or service with the appropriate code, which you can find by clicking the "code" link.When complete, submit the form to me at the email address below.
C)The former version of our proposal, which we used from 1998 until last year, did not provide us with sufficient information on which to base our purchasing decisions.
D)I hope to simplify and clarify the proposal process for you.I will take you step-by-step through the process of completing the new form.
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37
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are planning your presentation to the Gillespie Homes sales team and deciding how to conclude your presentation. Which of the following pieces of advice does the text offer?

A)Wrap up quickly; the faster you finish, the faster you can get off the stage.
B)Since the audience will remember the conclusion more than any other part of your speech, be sure that it is effective.
C)Don't use anecdotes or quotations in the conclusion; they should be used only in the opening to gain the audience's attention.
D)Avoid summarizing your main points and instead say something like, "Well, that's my presentation!" as a signal to the audience that you are finished.
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38
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
What would be the best approach to take for your presentation to the sales team, who have made it clear that they aren't interested in the information you will deliver?

A)Use any pattern, but cover every detail.
B)Use a topical or chronological pattern.
C)Be brief, and avoid using either the topical or the pro-con pattern.
D)Darken the room, pass out handouts, and don't move around very much.
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39
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are trying to decide whether to create a visual aid for your presentation to the Gillespie Homes sales team. Which statement is probably the most relevant and helpful?

A)A memorable visual aid is sufficient to guarantee that your presentation will be effective.
B)Some experts say that we acquire 85 percent of our knowledge visually.
C)Speakers should spend their time on the content of the presentation rather than creating visual aids.
D)Speakers should rely only on their voice and body language to emphasize key ideas.
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40
Gillespie Homes
You work as a marketing coordinator for Gillespie Homes, a construction firm in Calgary. Your job duties include delivering oral presentations for a variety of different purposes to many different audiences. One of your current tasks is to prepare a presentation for the company's sales team to outline the projected time frame and marketing strategies your department has developed to sell homes the company has built in a new subdivision. The members of your sales team have made it clear that they consider the material you will present to them dull and irrelevant. They have found these presentations to be repetitious and boring in the past. However, your boss insists that they need the information and that attendance is mandatory.
You also need to make a presentation to small groups of potential suppliers of products and services. You have been asked to provide additional information and explain how to submit a proposal using the company's new online proposal form. You have heard from several of these suppliers already who are frustrated and hostile about the new form, which they consider unnecessarily long, detailed, and confusing.
You are considering creating handouts for your presentation to the sales team. What is the best strategy for using handouts?

A)Hand them out after the presentation to supplement and reinforce your presentation.
B)Hand them out before the presentation so that the audience can refer to them as you speak.
C)Don't use handouts because audience members won't think it's necessary to listen to you.
D)Make sure the handouts contain everything you have said in your oral presentation.
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41
Create _______________________ within your PowerPoint or Prezi to approximate the Web-browsing experience.
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42
Beginning a presentation with a(n) ____________________________ keeps the audience expectant.
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43
You should summarize your main points in the _______________________ of your presentation.
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44
Including an audience member in a(n) ___________________ will engage the audience and provide clarity.
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45
When you deliver a presentation to a(n) __________________ audience, you should avoid a question-and-answer period if possible. If not, use a moderator or accept only written questions.
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46
Good speakers provide ______________________ ______________________ (two words) to indicate when they are previewing, summarizing, or switching directions.
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47
You should avoid ______________________ during your presentation so that you can stick to your plan and finish within the allotted time.
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48
Before you use your PowerPoint presentation with an audience, you should ___________________ your slide show, considering whether you have used the tools PowerPoint provides to communicate your message in a visually appealing way.
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49
Analogies, metaphors, and personalized statistics are just a few ways to build a positive ___________________________with the audience.
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50
Your main points should be organized and sequenced using the _____________________ pattern if you want to present the history of a problem from its beginnings to the present.
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