Deck 18: Warranties
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Deck 18: Warranties
1
In an effort to limit the effect of express warranties, some sellers put specific limitations in the warranty called disclaimers.
True
2
Implied warranties can relate to either the title or the quality of goods.
True
3
Implied warranty of fitness for a particular purpose is sometimes referred to as fitness of purpose.
True
4
The law dealing with warranties is intended to protect the general public, but it has also has the effect of limiting the seller's obligations and responsibilities.
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5
A buyer cannot refuse delivery of goods even if the goods are not the same as described by the seller or do not conform to the sample or model used by the seller to effect the sale.
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6
Both warranties and product liability claims are covered by the law of sales, contract law, and the Uniform Commercial Code.
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7
An implied warranty of fitness does not exist if the buyer does not expressly inform the seller of his or her intended use of the merchandise.
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8
A kind of guarantee or promise made by a manufacturer or seller that the goods and services offered are really what they are claimed to be, or that the goods or services are what a reasonable person has a right to expect, is known as a(n):
A) patronage.
B) custom.
C) warranty.
D) guarantee.
A) patronage.
B) custom.
C) warranty.
D) guarantee.
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9
Express warranties can be made in many ways, both orally and in writing, including by promise, description, sample, or model.
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10
Sales talk, or puffing, has the effect of a warranty.
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11
A(n) ____________warranty is a guarantee suggested or inferred from known facts and circumstances.
A) executed
B) expressed
C) implied
D) contingent
A) executed
B) expressed
C) implied
D) contingent
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12
If a written warranty is vague and indefinite, the court may apply the custom of the marketplace or what such a warranty usually means in similar transactions.
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13
A seller or manufacturer has significant legal responsibility to buyers and users of goods and services, but not to the third parties.
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14
The various provisions of law of sales, contract law, the Uniform Commercial Code, and tort law provide remedies to buyers and users of goods and services, and to third parties, who suffer:
A) physical injuries or financial losses.
B) psychological trauma.
C) loss of consortium.
D) a job loss.
A) physical injuries or financial losses.
B) psychological trauma.
C) loss of consortium.
D) a job loss.
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15
At times, a manufacturer or seller issues statements limiting a warranty to provide less protection than the law requires. Such statements do not have the force of law, and the manufacturer or seller is still responsible for breach of:
A) good faith.
B) contingency.
C) indemnity.
D) warranty.
A) good faith.
B) contingency.
C) indemnity.
D) warranty.
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16
Product liability, covered by tort law, provides consumers and users with remedies when they are injured or suffer property damage as a result of:
A) defective services.
B) defective goods.
C) defective laws.
D) excess tax imposition.
A) defective services.
B) defective goods.
C) defective laws.
D) excess tax imposition.
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17
An implied warranty of merchantability is the assumption by law that the goods sold by a merchant/seller are fit to be sold or resold.
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18
The Magnuson-Moss Warranty Act applies only when written warranties are made voluntarily on consumer products that cost more than $500.
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19
The Uniform Commercial Code states that the seller must use formal words such as "warrant" or "guarantee" in order to create an express warranty.
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20
In addition to federal law, consumers are also protected by lemon laws enacted by the individual states.
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21
The Uniform Commercial Code provides that when a merchant sells goods, he or she warrants that the goods will comply with the following requirements, EXCEPT:
A) they will pass without objection in the trade under the contract description.
B) they are unfit for the ordinary purposes for which such goods are sold.
C) they conform with the promises or statements of fact made on the container or label.
D) they are adequately contained, packaged, and labeled as the agreement may require.
A) they will pass without objection in the trade under the contract description.
B) they are unfit for the ordinary purposes for which such goods are sold.
C) they conform with the promises or statements of fact made on the container or label.
D) they are adequately contained, packaged, and labeled as the agreement may require.
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22
In an effort to reduce the uneasiness of buyers, sellers often send out mailings to assure buyers that the buyers did indeed make a wise purchase. These statements, subsequent to the sale, also can be regarded as:
A) implied warranties.
B) wagering agreements.
C) express warranties.
D) indemnities.
A) implied warranties.
B) wagering agreements.
C) express warranties.
D) indemnities.
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23
The Magnuson-Moss Warranty Act relating to warranties addresses many different kinds of abuses to:
A) sellers.
B) agents.
C) manufacturers.
D) consumers.
A) sellers.
B) agents.
C) manufacturers.
D) consumers.
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24
Disclaimers of the warranty of fitness for a particular purpose must be:
A) oral and not be conspicuous.
B) in writing and must be conspicuous.
C) notarized and available electronically.
D) unstamped, however displayed.
A) oral and not be conspicuous.
B) in writing and must be conspicuous.
C) notarized and available electronically.
D) unstamped, however displayed.
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25
An express warranty that is made by the seller to the buyer and becomes part of the basis of the agreement creates a(n) _________that the goods will be as promised.
A) explicit warranty
B) implicit warranty
C) contingent contract
D) specialty contract
A) explicit warranty
B) implicit warranty
C) contingent contract
D) specialty contract
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26
Some sellers put specific limitations in the warranty to limit the effectiveness of a warranty. Such a denial or repudiation in an express warranty is known as:
A) puffing.
B) product liability.
C) a warranty.
D) a disclaimer.
A) puffing.
B) product liability.
C) a warranty.
D) a disclaimer.
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27
A disclaimer of the _____________ of merchantability must mention the word merchantability.
A) warranty
B) purpose
C) merchandise
D) lemon law
A) warranty
B) purpose
C) merchandise
D) lemon law
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28
A rule that prevents a court from considering oral statements that are inconsistent with the written document is known as the:
A) parol evidence rule.
B) rule of natural justice.
C) rule of alibi.
D) generis rule.
A) parol evidence rule.
B) rule of natural justice.
C) rule of alibi.
D) generis rule.
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29
The Magnuson-Moss Warranty Act applies only when __________ warranties are made voluntarily on consumer products that cost more than___________
A) oral; $15.
B) written; $15.
C) oral; $25.
D) written; $25.
A) oral; $15.
B) written; $15.
C) oral; $25.
D) written; $25.
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30
A promise that a defective product will be repaired without charge within a reasonable time after a complaint has been made is a:
A) full warranty.
B) limited warranty.
C) wagering agreement.
D) conversion.
A) full warranty.
B) limited warranty.
C) wagering agreement.
D) conversion.
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31
To recover for breach of the implied warranty of fitness of purpose, a buyer must prove all of the following, EXCEPT:
A) the seller knew or had reason to know the buyer's purpose.
B) the seller knew or had reason to know that the buyer was relying on the seller's skill or judgment.
C) the goods are fit for the ordinary purpose for which the goods are used.
D) the buyer relied on the seller's skill or judgment.
A) the seller knew or had reason to know the buyer's purpose.
B) the seller knew or had reason to know that the buyer was relying on the seller's skill or judgment.
C) the goods are fit for the ordinary purpose for which the goods are used.
D) the buyer relied on the seller's skill or judgment.
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32
The warranty that goods sold by a merchant seller must be fit to be sold or resold is an example of an implied warranty of:
A) good faith.
B) reputation.
C) merchantability.
D) loyalty.
A) good faith.
B) reputation.
C) merchantability.
D) loyalty.
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33
A definite promise by the seller that the goods will have certain characteristics is a(n):
A) implied warranty.
B) express warranty.
C) limited warranty.
D) surety bond.
A) implied warranty.
B) express warranty.
C) limited warranty.
D) surety bond.
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34
The UCC provision of good title conveyance means the seller promises all of the following, EXCEPT:
A) the seller is the real owner of the goods offered for sale.
B) the seller has the right to sell the goods.
C) there are no claims or liens of any kind against the goods that might later cause the seller to lose title to someone else who might claim ownership or interest.
D) the seller will give a written warranty of the goods.
A) the seller is the real owner of the goods offered for sale.
B) the seller has the right to sell the goods.
C) there are no claims or liens of any kind against the goods that might later cause the seller to lose title to someone else who might claim ownership or interest.
D) the seller will give a written warranty of the goods.
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35
The Uniform Commercial Code states that any sample or model that is made part of the basis of the bargain creates an express warranty that the whole of the goods will conform to:
A) the requisite UN standards.
B) similar goods available in the market.
C) the sample or model.
D) similar products other than the sample.
A) the requisite UN standards.
B) similar goods available in the market.
C) the sample or model.
D) similar products other than the sample.
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36
Lemon laws vary greatly from state to state, and may not necessarily cover:
A) leased products.
B) services.
C) a barter system.
D) an exchange of goods.
A) leased products.
B) services.
C) a barter system.
D) an exchange of goods.
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37
The statutes that provide remedies to consumers for products such as automobiles that repeatedly fail to meet certain standards of quality and performance are known as:
A) blue laws.
B) lemon laws.
C) elder laws.
D) red laws.
A) blue laws.
B) lemon laws.
C) elder laws.
D) red laws.
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38
Implied warranties can relate to either:
A) the actual or sample goods.
B) oral or written promises.
C) the guarantee or warranty of goods.
D) the title or the quality of goods.
A) the actual or sample goods.
B) oral or written promises.
C) the guarantee or warranty of goods.
D) the title or the quality of goods.
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39
The UCC requirement that the warranty be part of the basis of the agreement has been interpreted to mean that the buyer must have:
A) broken the promise.
B) relied on the promise and did not dismiss it as puffing.
C) made an implied warranty.
D) made a specific written statement.
A) broken the promise.
B) relied on the promise and did not dismiss it as puffing.
C) made an implied warranty.
D) made a specific written statement.
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40
If a seller, at the time of making a contract, knows or has reason to know any particular purpose for which the goods are required and that the buyer is relying on the seller's skill or judgment in selecting or furnishing suitable goods, there is an implied warranty of:
A) good faith.
B) reputation.
C) merchantability.
D) fitness of purpose.
A) good faith.
B) reputation.
C) merchantability.
D) fitness of purpose.
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41
Distinguish between a full warranty and a limited warranty.
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42
What does the "implied warranty of fitness for a particular purpose" require?
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43
Differentiate between express and implied warranties.
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