Deck 6: Recruitment

Question 1

What is a disadvantage of an internal job posting?

A) Employees feel that the company may be having difficulties and personnel changes are being made.
B) The decision about which candidate to select may be more difficult if there are two or more equally qualified candidates.
C) Most employees feel the person for the job has already been selected so the response rate to the job posting is low.
D) Often all employees interpret the job posting to feel they deserve the position regardless if they work in a different area from where the job opening exists.
E) Unsuccessful job candidates take internal job postings lightly which shows a lack of motivation to improve their positions.

Answer 1

B

Question 2

Job openings are identified through two main sources. One is through HR planning. What is the other source?

A) Choosing the appropriate recruitment source(s) and method(s)
B) Human resources planning
C) Determining the job requirements
D) Building a pool of candidates
E) Manager request

Answer 2

E

Question 3

An HR manager must hire an engineer for a specialized position in the quality control group of a large airlines manufacturer. Which of the following would be most helpful as a supplement to an internal job posting to ensure that the right person was hired?

A) A replacement chart
B) A biodata form
C) An online application form
D) A succession plan
E) A skills inventory

Answer 3

E

Question 4

Which of the following statements is most related to recruitment?

A) In large organizations in which recruiting is done on an almost continuous basis, there are specialists, known as employment managers whose job it is to find and attract capable applicants.
B) Recruitment is the process of searching for and selecting the most appropriate individual to staff job requirements.
C) The HR department staff members have line authority for recruitment.
D) The recruitment process begins with the identification of a position that requires staffing and is completed when resumes and/or completed application forms are received from an adequate number of applicants.
E) The recruitment process begins with the identification of a position that requires staffing and is completed when a short list of candidates has been compiled.

Question 5

Which of the following is true of employer branding?

A) It is the image of the organization as an employer held by persons external to the organization only.
B) It is the image of the organization as an employer held by applicants for a position with the organization only.
C) It is important only for persons who are eventually hired by the organization.
D) It is the image of the organization as an employer held by current employees only.
E) It is the image of the organization as an employer held by persons external to the organization as well as current employees.

Question 6

What method would a company likely use to inform current employees about job opportunities?

A) Preparing a job description
B) Job posting
C) Placing a classified advertisement in the newspaper
D) Radio advertising
E) Preparing a job specification

Question 7

Daniel completed an application form that did not request information about his age, gender, or race but focused on his background, experiences, and preferences such as willingness to travel. What type of application form did Daniel complete?

A) Biographical information blank
B) Historical career record
C) Experience and skills timeline
D) Work / life balance evaluation
E) Personality test

Question 8

What is the second step in employer branding?

A) Defining the reasons why the organization is a unique place to work
B) Developing the employee value proposition
C) Defining the target audience
D) Building a pool of candidates
E) Differentiating from the competition

Question 9

Constraints affecting the recruitment process arise from which of the following?

A) Inducements offered by competitors
B) Emerging labour shortages
C) Employment equity plans
D) Organizational and compensation policies
E) The skill level of the HR recruiter

Question 10

Why is there an increase in use of online application forms by employers?

A) Online tools are needed since HR staff is declining
B) Most jurisdictions make online applications a legal requirement
C) Convenience and ubiquity of web browsers
D) HR legislation requires a hiring process completely devoid of stereotyping
E) To increase the volume of applications for each job opening

Question 11

What is the first step in employer branding?

A) Developing the employee value proposition
B) HR planning
C) Analyzing competitor brands
D) Building a pool of candidates
E) Defining the target audience

Question 12

How are skills inventories used with respect to job postings?

A) Eliminate the need for job postings
B) Job postings are used to collect skills inventories
C) Skills inventories are used to create job postings
D) Applicants must create a skills inventory before applying to a job posting
E) Often used as a supplement to job postings

Question 13

Determining the job requirements involves

A) reviewing the employment equity plan and updating the plan if necessary.
B) perusing the human resources plan and updating the plan if necessary.
C) reviewing the job description and job specification and updating them if necessary.
D) relying on the supervisor's judgment with input from his or her employees.
E) relying on the human resources requisition form related to the most current hire.

Question 14

What often results when recruiting from outside the organization?

A) Cost savings due to less extensive training
B) The generation of a homogeneous pool of applicants
C) Problems in meeting employment equity goals
D) Rivalry and competition among employees
E) Higher costs due to disgruntled employees that leave the organization

Question 15

Which of the following arises as a constraint in the recruitment process since it influences the attractiveness of a job to potential applicants?

A) Employment status policies
B) Promote-from-within policies
C) Human resources plans
D) Recruitment budgets
E) Compensation policies

Question 16

The biggest constraint on recruiting activity at this time is the

A) complexity of organizational plans.
B) emerging labour shortage.
C) recruitment budget.
D) preferences of the recruiter.
E) high expectations of candidates.

Question 17

Which of the following provides an efficient means of collecting verifiable historical data from candidates in a standardized format?

A) Having candidates complete a personality test with their job application
B) Testing candidates online in the field of the job opening
C) Hosting phone interviews before meeting candidates in person
D) An online applicant tracking system that codes and logs data
E) Matching notes taken in an interview with a candidate's application form

Question 18

A logistics consulting company operating across Canada has had to launch an initiative to recruit engineers from abroad. Which constraints on the recruitment process most likely led to this?

A) Employment equity plans
B) Compensation policies
C) Labour shortage
D) Employment status policies
E) Inducements offered by competitors

Question 19

Identifying job requirements and if they should be filled internally or externally is most closely associated with which of the following?

A) A human resources requisition form
B) HR planning
C) Determining the job requirements
D) Building a pool of candidates
E) Choosing the appropriate recruitment method(s)

Question 20

Which of the following do companies normally rely on when hiring externally for an executive-level position?

A) Online recruitment
B) Professional search firms
C) Employee referrals
D) Employment agencies
E) Newspaper ads

Question 21

What do career pages on a corporate website do?

A) Capture data about the organization.
B) Provide a platform that promotes the corporate brand.
C) Educate the applicant about the industry.
D) Provide links to company advertisements.
E) Provide details about the company's products.

Question 22

Which characteristics are those of online job boards?

A) Fast, convenient, and easy
B) Fast, but difficult to navigate
C) Slow, but easy to use, and secure
D) Fast and easy but difficult to locate
E) Secure and confidential

Question 23

What is characteristic of nepotism?

A) Is associated with recruiting at schools
B) Is a preference for hiring relatives of current employees
C) Is a disadvantage associated with hiring from an online job board
D) Is associated with head hunter agencies
E) Is a hiring freeze policy

Question 24

Which of the following is considered an inexpensive recruitment method?

A) Print and web advertising
B) Job boards and career web pages
C) Walk-ins and write-ins
D) Educational institutions and government agencies
E) Employee referrals and cold calling

Question 25

Best practices for company's that want to use their corporate website to attract job applicants should do which of the following?

A) Embellish business prospects.
B) Use an ASP.
C) Use print job ads along with positions posted on the website.
D) Make salary information public.
E) Have a prominent link from the homepage to the career page.

Question 26

You are a recruiter at a telecommunication company. In recruiting for the position of business division sales manager, which of the following would be the advantage of the employee referral method?

A) It attracts candidates already familiar with the organization.
B) It represents a low recruiting cost.
C) It would assist in managing diversity in the firm.
D) It usually leads to higher quality candidates.
E) It generally attracts a greater pool of applicants than other methods.

Question 27

Perhaps the biggest drawback associated with employee referrals is the

A) potential for systemic discrimination.
B) dissatisfaction of employees whose referral is not hired.
C) unrealistic expectations newly-hired employees have about the firm.
D) potential for nepotism.
E) costs involved in providing cash awards.

Question 28

Why are internet job boards highly popular among job seekers?

A) The types of job postings available
B) The features of the job boards
C) The technological requirements of the internet
D) The number of job postings available on one site
E) The ability to scan through postings by level of pay offered

Question 29

What information will a yield pyramid provide during the recruitment process?

A) The projected turnover rate given the number of applicants responding to a job opening
B) Number of applicants that must be attracted to hire the required number of new employees
C) Amount of lead time needed to hire the required number of new employees
D) Number of applicants rejected at each stage of the selecting process
E) Number of applicants that lack the educational requirements at each stage of the hiring process

Question 30

Why are blind ads used in recruitment?

A) They allow for confidentiality for the hiring firm.
B) They are the same as want ads.
C) They do not accept resumes.
D) They are favoured by job seekers.
E) They are used to get a feel for the job market.

Question 31

What is one problem with Internet job boards?

A) Job seekers cannot search multiple job boards with one query.
B) Employers often withhold their names.
C) Fake job postings lead to resumes copied onto competing job boards.
D) They are vulnerable to privacy breaches.
E) It is difficult to post resumes online.

Question 32

Passive job seekers are which of the following?

A) Employees who pretend they are happy in their jobs
B) Happily employed in their present job
C) Applying to every job opening they find online
D) Looking for a new job in their industry
E) Willing to accept any new position

Question 33

What are employers now using with the overabundance of applicants now found on most online job boards?

A) Traditional in person job applications
B) Government sponsored recruitment sites only
C) Their own corporate websites to recruit
D) Application service providers
E) Print advertising for job postings

Question 34

Time-lapse data

A) is the average number of days from when the company initiates a recruitment method and when the first application is received.
B) is the average number of days from when the company initiates a recruitment method to when the first group of applications are screened.
C) is the average number of days from when the company initiates a recruitment method to when the in person interviews begin.
D) is the average number of days from when the company initiates a recruitment method to when the successful candidate begins to work.
E) is the average number of days from when the company initiates a recruitment method to when HR manager decides who will receive the job offer.

Question 35

Nepotism is a problem most closely associated with

A) write-ins.
B) educational institutions.
C) human resource centres.
D) employee referrals.
E) walk-ins.

Question 36

Which of the following is most characteristic of summer internship programs?

A) Are expensive to assess students
B) Hire college and/or university students to complete summer projects before they graduate
C) Have one objective only: to allow students to obtain business experience
D) Frequently offer permanent positions following graduation if interns have excellent performance
E) Produce win-win results, but students benefit more

Question 37

As the HR manager for a company you are hiring for a position that requires some formal training, but little work experience. Which of the following recruitment methods is likely to be most effective in generating a pool of qualified candidates at low cost?

A) Employment agencies
B) Newspaper advertisements
C) Human resource centres
D) Professional journal advertisements
E) Educational institutions

Question 38

To properly construct a print ad for recruitment, there should be four points addressed. Which of the following is one of these points?

A) Create desire for the job.
B) Name who to call.
C) Appear in the classified ads.
D) Tell people where to apply.
E) Include the pay scale for the job.

Question 39

What is yield ratio in the recruitment process?

A) The percentage of applicants that have the required skills for the job opening
B) The percentage of applicants that proceed to the next stage of the selection process
C) The percentage of applicants that are current employees of the hiring organization
D) The percentage applicants that have previously applied to work for the hiring organization
E) The percentage of applicants who will receive an in person interview during the hiring process

Question 40

The term AIDA stands for ________ in a recruiting context.

A) ability, insight, demonstrated skills, and aptitude
B) allegiance (loyalty), intelligence, dependability, and action-oriented
C) appropriate, interesting, design (features), and actionable
D) attract (attention), interest, desire, and action
E) announce, intend, demonstrate, and act

Question 41

Which of the following is true about recruiting members from Generation Y?

A) They value job security and independence.
B) They value work-life balance and independence.
C) They value job security and diversity.
D) They value creativity and social responsibility.
E) They value creativity and work-life balance.

Question 42

A disadvantage of using social networking sites as a recruitment method is the cost involved.

Question 43

Recruits can be hired through union hiring halls, particularly in construction. The roster of members only works for one organization at a time.

Question 44

A risk of using social networking sites as a recruitment method is that disgruntled former employees or customers may post negative comments on the site.

Question 45

Who do firms use to seek out middle- to senior-level professional and managerial employees?

A) A talent scout
B) An employment agency
C) A professional or trade association
D) A professional agency
E) An executive search firm

Question 46

Trends of particular significance today include a decrease in the availability of younger workers.

Question 47

Most of the recruitment methods outlined in the text can be used to attract designated group members even if the employer's commitment to equality and diversity is unclear.

Question 48

Relying on employee referrals can result in systemic discrimination.

Question 49

As outlined in the text, sources of nonpermanent staff are

A) educational institutions and print advertisements.
B) head hunters and government agencies.
C) walk-ins and write-ins.
D) career web pages and job bulletin boards.
E) temporary help agencies, contract workers, and employee leasing.

Question 50

Jared has a hearing and speech disability. Which portal would be best suited for Jared to use to find a job?

A) WORKink.
B) SCWIST.
C) ACSESS.
D) CPC.
E) HRSDC.

Question 51

Recent research has found a strong correlation between successful recruiting and shareholder value.

Question 52

Significant benefits to hiring and retaining older employees include

A) the opportunity to develop flexible work options.
B) their strong work ethic.
C) the opportunity to invest in retraining.
D) their knowledge of history and how things used to be done.
E) none of the above.

Question 53

An HR manager is redesigning some positions to provide more flexible work arrangements and eliminate reliance on dexterity and physical strength. What type of worker does the HR manager likely have in mind for these positions?

A) Gen X workers
B) Gen Y workers
C) New immigrants workers
D) Office workers
E) Older workers

Question 54

Recruitment is the process of searching out and hiring qualified job applicants, which begins with the identification of current employers wanting a job change.

Question 55

Job fair events would not allow

A) top prospects to be invited to visit the firm at a later date.
B) computer technology to be used.
C) recruiters to share information about the organization.
D) recruiters to share job opportunities in an informal, relaxed setting.
E) in-depth assessment of candidates.

Question 56

One advantage of employee referrals is that, because there are no advertising fees involved, paying referral rewards represents a low recruiting cost.

Question 57

Human Resources and Skills Development Canada (HRSDC) primarily helps which of the following?

A) Skilled tradespersons
B) People with supervisory skills
C) Non-union employees looking for a change in work
D) Unemployed individuals
E) People with a post secondary education

Question 58

What is the CFLC responsible for?

A) Requiring civilian employers to give reservists time off for training
B) Allowing employers to interview for personnel at more than 300 military units
C) Conducting reserve force training that develops military skills
D) Developing a database of job postings for skilled personnel at no charge
E) Promoting the hiring of reservists by civilian employers

Question 59

You are a recruiter with a software development firm and are seeking to fill positions requiring specific computer programming knowledge and work experience. Which of the following recruitment sources or methods would be particularly useful to you?

A) Educational institutions
B) A labour organization
C) Professional and trade associations
D) Write-ins
E) Newspaper advertising

Question 60

When do organizations use open houses and job fairs to recruit candidates?

A) When the organization is a government agency
B) To increase the multicultural diversity of the organization
C) When there are many jobs for candidates
D) When the organization is new start up in need of employees
E) When the organization also wants to promote its products

Question 61

A detailed application form that requests biographical data found to be predictive of success on the job is known as a weighted application blank.

Question 62

For most employers, completion of an application form is the last step in the recruitment process.

Question 63

What are the advantages of external recruitment?

Question 64

Describe what "employer branding" is with respect to the recruitment process and identify and describe the three steps involved in employer branding.

Question 65

Identify and describe the four main steps in the recruitment process.