Deck 3: Persuading Your Audience

Question 1

Unbiased expert opinion can lend credibility to any claim.

Answer 1

True

Question 2

A(n)involves careful reasoning that supports a claim..

Answer 2

argument

Question 3

The relationship connection is particularly important in cross-cultural communication.

Answer 3

True

Question 4

Communicators within organizations often face unofficial constraints when making an argument.

Question 5

Effective strategies for persuasion include all of the following except
(a)standing firm when your message is rejected.
(b)allowing for give-and-take.
(c)asking for what your audience will consider reasonable.
(d)recognizing constraints.
(e)identifying your specific goal.

Question 6

"Presenting your best case" means that you may deceive the audience to achieve your goal.

Question 7

The most persuasive argument is one that presents the strongest case from the writer's perspective.

Question 8

When preparing an argument,
(a)adopt an extreme persona.
(b)cast the opponent in a negative light.
(c)identify values,goals,or experiences you share with audience.
(d)avoid conceding any points.
(e)be as indirect as possible about what you want.

Question 9

are limits or restrictions imposed by a situation.

Question 10

When others offer an opposing view,try to
(a)see the issue their way.
(b)rephrase their position in your own words.
(c)explore possible compromises they might accept.
(d)reach agreement on what to do next.
(e)All of the answers are correct.

Question 11

The preferred strategy for connecting with an audience is
(a)the power connection strategy.
(b)the rational connection strategy.
(c)the relationship connection strategy.
(d)the rational and relationship connection.
(e)the power connection and the rational connection strategy.

Question 12

Which of the following is not a social or psychological constraint?
(a)the writer's legal liabilities
(b)the audience's personality
(c)the writer's relationship with the audience
(d)the audience's sense of identity
(e)the audience's perception of the issue's urgency

Question 13

A blunt approach works best with audiences from other cultures.

Question 14

A claim can be a statement that
(a)acknowledges facts.
(b)interprets facts.
(c)asks for direct action.
(d)a,b,and c.
(e)interprets facts and asks for direct action only.

Question 15

The three levels of response to persuasion are ,
,and .

Question 16

Once their minds are made up,people are easily swayed to change their position.

Question 17

An audience expects evidence that is
(a)specific.
(b)verifiable.
(c)new.
(d)a and b only.
(e)a,b,and c.

Question 18

A claim is a statement of the point you are trying to prove.