Deck 5: Designing Effective Hrd Programs

Question 1

Training manuals that include elements of the design and implementation process are not a replacement for train the trainer programs.

Answer 1

False

Question 2

Subject matter expertise refers to mastery of the subject and of training.

Answer 2

False

Question 3

Alexander Consulting Group is an example of an organization that found that an Instructor Guide was used by only a small percentage of SMEs in place of a train-the-trainer program.

Answer 3

False

Question 4

Training competency involves the knowledge and skills needed to design and implement training programs.

Question 5

Executive development programs are the most frequent type of training offered by organizations.

Question 6

According to the text it is a good idea to decide whether to design or purchase the HRD program before setting the program objectives.

Question 7

People who really know a subject always make great trainers.

Question 8

When designing an HRD program it is often more effective to use objectives developed by an outside vendor rather than developing your own objectives.

Question 9

It is easy to write specific behavioral objectives for programs dealing with attitudes and emotions.

Question 10

A lesson plan is a good idea to use when developing a training program.

Question 11

HRD objectives describe the intent and desired result of an HRD program.

Question 12

A needs assessment if usually very useful in defining an HRD programs objectives.

Question 13

Scheduling an HRD program when employees are busy with their jobs is the best time to do it since they are focused on work.

Question 14

Over half of trainers report saving a lot of money by outsourcing their programs.

Question 15

Trainers should be very careful when copying material from others so they do not violate copyright laws.

Question 16

Trainers who lack subject matter expertise may rely too heavily on books and other training materials.

Question 17

According to Mager and the text the objective 'Discuss and illustrate principles and techniques of computer programming' is not a good objective.

Question 18

What day of the week a training program is scheduled to be offered is not a factor in training employees.

Question 19

The most commonly used method of training is still the instructor-led classroom program.

Question 20

A program announcement should include the purpose of the program.

Question 21

All of the following are advantages of using an outside trainer (e.g.,a consultant) EXCEPT:

A)they have the specialized expertise needed
B)they can prepare the program in a more timely fashion
C)they are committed to the company and its problems in the long run
D)they can help if you have no dedicated HRD department

Question 22

Which of the following is NOT a major factor in determining how training will be conducted?

A)How big the budget is
B)How fast you need the program
C)The current stock price of the organizations
D)Trainee characteristics

Question 23

In a training program objective,the level at which behavior is determined to be acceptable is called the:

A)conditions
B)performance
C)criteria
D)deficiency

Question 24

A lesson plan is:

A)A waste of time and paper
B)A way to translate program objectives into an executable training session
C)Needed only by new trainers
D)Used only for on-line courses

Question 25

Content to be covered,activity sequence,training media,exercises,and the timing of each activity are considered parts of a:

A)training outline
B)training schedule
C)evaluation plan
D)lesson plan

Question 26

Preparing a lesson plan requires the trainer to do which of the following:

A)Determine the sequence of activities
B)Determine what material is to be covered
C)Determine how much time to spend on each area
D)All of the above are needed for a good lesson plan

Question 27

In online programs a variety of activities should not be used because they tend to confuse the students and distract from the core issues surrounding the training.

Question 28

When choosing which training method is most effective a trainer should consider all of the following EXCEPT:

A)Program objectives
B)How the trainer likes to train
C)Time and money available
D)Characteristics and preferences of the trainees

Question 29

Which of the following factors to consider before purchasing an HRD program deals with assessing the capacity to design,conduct,and/or implement skills training?

A)expertise
B)size of HRD
C)number of trainees
D)timeliness

Question 30

All of the following are factors to consider before purchasing an HRD program EXCEPT:

A)registration issues
B)expertise
C)subject matter
D)cost

Question 31

Which of the following is NOT a quality of a useful training objective?

A)It describes what you intend trainees to achieve
B)It describes the constraints under which they will perform
C)It describes some of the difficulties that may be encountered in doing this job
D)It identifies the criteria for acceptable performance

Question 32

Which of the following are options when considering the development and delivery of an HRD program?

A)design the program internally
B)purchase the program from an outside vendor
C)a combination of internal design and outside vendors
D)all of the above are options

Question 33

Which of the following factors can influence an organization's decision to in choosing an outside vendor?

A)personal contacts or past experience
B)the location of the vendor
C)incentives from the government for the use of training programs
D)all of the above are factors

Question 34

Which of the following is NOT a key activity in designing an HRD program?

A)Setting objectives
B)Developing a lesson plan
C)Selecting the trainer
D)Determining a budget

Question 35

According to the text,training programs are best conducted on either Monday or Friday.

Question 36

Having employees attend training after their normal work day is a good idea since it does not interfere with their actual work load.

Question 37

The focus on technology as a learning tool is how best it can be used to promote increased workplace learning and performance.

Question 38

Along with working with an outside vendor,less qualified trainers can do which of the following to help deliver effective HRD programs?

A)form an instructional team
B)only deliver instruction on selected concepts
C)rely heavily on textbooks or other training materials to relay important concepts
D)use instructor led techniques only to keep the information simple and concise

Question 39

Which of the following have seen growth in its use as a training method in recent years?

A)videotapes
B)Instructor-led classroom programs
C)case studies
D)web-based self-study programs and virtual (online)classrooms

Question 40

It is expected that e-learning use will increase in coming years.

Question 41

Trainee characteristics and preferences include:

A)Trainee literacy
B)Trainee readiness and target population diversity
C)Trainee learning style
D)Diversity of trainees

Question 42

Langdon has proposed moving beyond objectives to what he calls:

A)ellipses
B)proformas
C)performance goals
D)outcomes

Question 43

Which of the following is an outside source of information and training programs?

A)educational institutions and professional societies
B)governmental agencies and nonprofit community-based organizations
C)trade unions and consulting firms
D)all of the above are sources

Question 44

Which of the following is NOT a part of the program outline?

A)Course objectives
B)Tools needed for the program
C)A tentative schedule of events
D)A list of participants

Question 45

What is true about training manuals?

A)They provide a hands-on approach to the subject.
B)They provide a broad overview of the subject.
C)They are difficult for the organization to reproduce.
D)They are never used in real training programs.

Question 46

According to Mager and the text,a good objective would be:

A)Discuss principles and techniques of computer programming
B)Write a program to calculate arithmetic means using Cobol
C)Illustrate principles and techniques of computer programming
D)Understand how a computer works

Question 47

When scheduling an HRD program during work hours trainers should consider which of the following:

A)the day of week
B)the time of day
C)peak work hours constraints
D)all of the above

Question 48

Broad and unobservable objectives:

A)Never happen in a good HRD program
B)Can be measured using unobservable behaviors
C)Are acceptable if that is all that is achievable
D)Can cause frustration and conflict through different interpretations

Question 49

An LMS is a:

A)Learning Management System
B)Learning Maintenance System
C)Living Management System
D)Less Management System

Question 50

Outside vendors can provide which of the following services:

A)Assistance with the needs assessment
B)Presenting an off the shelf program they have available
C)Conducting a train the trainer program
D)All of the above

Question 51

According to Mager,what is the major goal of objectives?

A)to provide details of where the program is going and when the final target has been achieved
B)to create a broad overview of the program
C)to allow room for different levels of achievement
D)to describe the results of the program

Question 52

Blended learning means:

A)Movies are added to the program
B)Classroom training is enhanced with technology
C)Multiple instructors teach the program
D)Multiple topics are covered in one session

Question 53

A firm would likely hire an outside vendor to conduct an HRD program for all of the following reasons EXCEPT:

A)They do not have the time to develop an in-house program.
B)They do not have the budget to develop an in-house program.
C)They do not have the expertise to design an in-house program.
D)They do not have an HRD department.

Question 54

The most frequent topics covered by vendors are:

A)Management development,technical training and computer training
B)Supervisor training and skills training
C)Orientation programs and computer training
D)Performance appraisal and skills training

Question 55

Trainers report spending what percent of their budget on outside vendors?

A)3
B)5
C)25
D)90