Deck 1: A: Introduction to Business Processes

Question 1

Which departments take part in the conception of an idea? I can't find this info in the chapter.

A)Accounting
B)Production
C)Engineering
D)Sales
E)Marketing

Answer 1

C,E

Question 2

Within the financial structure,typical functions or departments found in a modern organization include which of the following?

A)purchasing
B)operations
C)internships
D)finance
E)marketing

Answer 2

A,B,D,E

Question 3

Which processes focus primarily on people and projects?

A)Financial accounting processes
B)Procurement process
C)Production process
D)Human capital management processes
E)Project management processes

Answer 3

D,E

Question 4

Which of the following activities are related to the production process?

A)Request materials
B)Store materials
C)Locate Materials
D)Issue Materials
E)Receive Payment

Question 5

In which elements of the lifecycle data management process does marketing play a role?

A)Design
B)Conceive product ideas
C)Make
D)Marketing & service
E)Discontinue product

Question 6

Which of the following are components of the procurement process?

A)Warehouse
B)Purchasing
C)Sales
D)Operations
E)Accounting

Question 7

Which of the following are components of the production make)process?

A)Sales
B)Operations
C)Warehouse
D)Accounting
E)Production

Question 8

Which of the following are steps within a generic business process of an organization?

A)Payment
B)Trigger
C)Shipment
D)Outcome
E)Confirmation

Question 9

The term materials encompasses which of the following?

A)Products
B)Components
C)Parts
D)Anything used in an organization
E)Accounting

Question 10

Which of the following products falls)within GBI's line of business?

A)Deluxe and professional touring bikes
B)Men and women's off-road bikes
C)Motor bikes
D)Bike accessories

Question 11

What is true about SAP R/3?

A)Supports a single function or department
B)Executes every process from start to finish
C)Consolidates process data in a single database
D)Enables users to view the status of a process in real time

Question 12

In which components of the asset management process is production involved?

A)Settlement
B)Perform maintenance
C)Authorize maintenance
D)Request maintenance
E)Perform service

Question 13

Which processes have an impact on an organization's finances?

A)Financial accounting processes
B)Project management processes
C)Management accounting or controlling processes
D)Material planning process
E)Procurement process

Question 14

Which of the following activities are related to the fulfillment process?

A)Locate Materials
B)Prepare Shipment
C)Prepare for Storage
D)Store Materials
E)Ship to Customer

Question 15

Sales is involved in which steps in the customer service process?

A)Perform service
B)Create service request
C)Settlement
D)Authorize service
E)Request maintenance

Question 16

What part of the project management process is within the various functional areas?

A)Budgeting This question isn't clear to me.
B)Execution
C)Settlement
D)Planning

Question 17

Which of the following activities are related to the procurement process?

A)Issue Materials
B)Receive Materials
C)Prepare for Storage
D)Store Materials
E)Locate Materials

Question 18

Which of the following are components of the lifecycle data management process?

A)Engineering
B)Marketing
C)Accounting
D)Production
E)Sales

Question 19

Which of the following are components of the fulfillment sell)process?

A)Sales
B)Operations
C)Warehouse
D)Accounting
E)Production