Deck 1: Introduction

Question 1

Employee morale is a conversion mechanism in the IR systems framework.

Answer 1

False

Question 2

According to equity-efficiency theory, unions usually focus on efficiency.

Answer 2

False

Question 3

Technology is included in the economics subsystem of the IR systems framework of the textbook.

Answer 3

True

Question 4

Money markets do not play a key role in the industrial relations system.

Question 5

According to Dunlop, the role of Specialized Government Agencies is to develop, implement, and administer legislation and policies pertinent to the employment relationship.

Question 6

Competitive factors in the product/service market play a large role in Industrial Relations.

Question 7

Dunlop's concept of shared ideology refers to a set of common beliefs held by the actors of the Industrial Relations system.

Question 8

A goal of Marxism is to overthrow management and allow employees to have more control of their workplace.

Question 9

According to Georgetti, temporary foreign workers should be placed into the permanent immigration stream only when necessary.

Question 10

In looking at the job market we can see a considerable range in term of duties and responsibilities of someone in industrial relations.

Question 11

Barbash's (1987) equity-efficiency theory argues that employers may hold the value of profitability and competitive advantage.

Question 12

Dunlop suggests that the distribution of power is somewhat important.

Question 13

Human Resources focus on the relationship between the employee and governmental regulations.

Question 14

Procedural rules refer to the outcomes of employment relationships.

Question 15

A union is a group of employees who bargain the terms and conditions of employment.

Question 16

Dunlop's concept of shared ideology is not consistent with the human resources/strategic choice view of industrial relations.

Question 17

Collective bargaining is the process by which management and labour negotiate the terms and conditions of employment in a unionized workplace.

Question 18

Some argue that the term "employee relations" is anti-union, yet some unions use the term for internal staff positions.

Question 19

Strikes can be both outputs and conversation mechanisms in the IR systems framework.

Question 20

A strike is an action by workers in which they stop performing duties and do not report to work.

Question 21

Which of the following describes Dunlop's definition of shared ideology?

A) a set of ideas and beliefs
B) a set of rules
C) a set of standards
D) a set of behaviours

Question 22

In which context does a shared set of ideas and beliefs figure prominently?

A) strategic choice perspective
B) Marxist political economy
C) Dunlop's IR systems model
D) equity/efficiency theory

Question 23

Which term refers to the employment relationship between employers and individual employees?

A) labour relations
B) employment relations
C) industrial relations
D) human resources management

Question 24

Which document outlines the terms and conditions of employment in a unionized workplace?

A) employee handbook
B) policy manual
C) employment contract
D) collective agreement

Question 25

Which of the following are internal inputs of Craig's IR system?

A) government
B) actors
C) ideologies
D) strategies

Question 26

Which of Dunlop's concepts are most similar to the outputs of the IR systems model in the textbook?

A) substantive rules
B) procedural rules
C) contextual rules
D) shared rules

Question 27

According to Meltz (1997), which term refers to the employment relationships and issues in union and nonunion workplaces?

A) labour relations
B) employment relations
C) industrial relations
D) human resources management

Question 28

In the industrial relations system, what does the phrase "web of rules" refer to?

A) clauses in collective agreements
B) steps in preparing for collective bargaining
C) three approaches to defining rights and responsibilities
D) all the laws governing workplace matters

Question 29

According to the text, the decrease in unionization in the United States calls into question one of Dunlop's concepts. Which concept is called into question?

A) actors
B) contexts
C) shared ideology
D) web of rules

Question 30

Which type of Dunlop's rules is a collective agreement an example of?

A) substantive
B) procedural
C) contractual
D) legal

Question 31

Although Dunlop focused mostly on the product market, what two areas did he consider to be critical to the employment relationship?

A) product and labour
B) labour and supply
C) demand and supply
D) product and services

Question 32

According to the textbook's adaptation of Dunlop's IR systems model, which group is added as actors in the IR system?

A) labour (employees and their associations)
B) employers and their associations
C) government and associated agencies
D) end users

Question 33

Which term refers to employment relationships and issues, often in unionized workplaces?

A) labour relations
B) employment relations
C) industrial relations
D) workplace relations

Question 34

Who was one of the first scholars to develop a systemized way to examine employment relationships in North America?

A) John Dunlop
B) Alton Craig
C) Robert Hebdon
D) Travor Brown

Question 35

Which term refers to employment relationships and issues between groups of employees (usually in unions) and their employers (including management groups)?

A) labour relations
B) employment relations
C) industrial relations
D) workforce relations

Question 36

Why has Dunlop's systems approach been criticized over the past 30 years?

A) It is a classification system.
B) It overestimates the importance of power and conflict.
C) It lacks explanatory power.
D) It applies to non-union workplaces

Question 37

How many actors are described in Dunlop's industrial relations model?

A) 2
B) 3
C) 4
D) 5

Question 38

Which term refers to an action by workers in which they cease to perform work duties and do not report to work?

A) slowdown
B) strike
C) dispute
D) walkout

Question 39

Which of the following can be both a conversion mechanism and an outcome in the IR systems model?

A) strike or lockout
B) grievance arbitration
C) day-to-day employment relations
D) work climate

Question 40

In the IR system, outputs of the system flow back to the external environment. What is this process called?

A) external inputs
B) internal inputs
C) feedback loop
D) conversion loop

Question 41

Which view of industrial relations is based on Marxist theory?

A) strategic choice
B) institutional
C) neoclassical
D) political

Question 42

Which views of industrial relations are based in economics?

A) neoclassical economics and pluralist
B) human resources/strategic choice and political economy
C) neoclassical economics and human resources/strategic choice
D) pluralist and political economy

Question 43

How many areas of law are included in the legal subsystem of the IR system?

A) 2
B) 3
C) 4
D) 5

Question 44

What is the fundamental element of the political economy view of industrial relations?

A) It focuses on the inherent conflict between employers and employees.
B) It examines issues related to long-term stability.
C) It claims to be the predominant view of IR in Canada.
D) It is associated with economic analysis of labour markets.

Question 45

Which idea of Dunlop's is very similar to conversion mechanisms?

A) arbitration
B) shared ideology
C) procedural rules
D) goal setting

Question 46

Which of the following applies to the human resources/strategic choice perspective of industrial relations?

A) It is only used in management schools.
B) It pays a great deal of attention to the role of unions.
C) It is anti-union.
D) It emphasizes management's efforts at cooperation.

Question 47

Why do some scholars reject the human resources/strategic choice view of industrial relations?

A) The labour market has shifted to nonunionized workplaces.
B) It erodes workplace democracy.
C) It minimizes the natural conflict between employers and employees.
D) A shared ideology no longer exists.

Question 48

What term refers to the amount of time a person has belonged to a union?

A) employment record
B) longevity history
C) employment history
D) seniority

Question 49

What subsystem of the industrial relations model includes technology?

A) political
B) social/cultural
C) legal
D) economic

Question 50

Which of the following is most closely linked to the pluralist/institutional view of industrial relations?

A) human resources management
B) political science
C) employment relations
D) industrial relations systems approach

Question 51

Which of the following are outputs of the industrial relations system model?

A) conciliator's reports
B) collective agreements
C) political economics
D) conversion mechanisms

Question 52

What is the goal of Marxism?

A) to overthrow government
B) to overthrow unions
C) to overthrow management
D) to overthrow employees

Question 53

In the IR systems model, which conversion mechanism often addresses health and safety concerns?

A) third-party dispute resolution
B) joint committees
C) management committees
D) government agencies

Question 54

What subsystem of the IR systems model varies the most in its impact on actors?

A) economic
B) ecological
C) sociological
D) political

Question 55

What is a group of workers who are legally permitted to negotiate working conditions with their employer called?

A) collective bargaining association
B) union
C) industrial relations association
D) syndicate

Question 56

Which statement describes the neoclassical economics view of industrial relations?

A) It focuses on factors related to the satisfaction of labour demands.
B) It often examines the impact of class struggle and conflict.
C) It sees unions as integral to the labour market.
D) It examines issues related to the effects of unions on poverty.

Question 57

What process is used to assess proposals from an employer and labour prior to a strike or lockout?

A) interest arbitration
B) mediation
C) conciliation
D) grievance arbitration

Question 58

Which statement describes the pluralist/institutional view of industrial relations?

A) It sees unions as failing to balance the interests of employer and employees.
B) It is the foundation of criticism of Dunlop's model.
C) It is the predominant view of IR in Canada.
D) It downplays the inherent conflict between workers and management.

Question 59

What is a third-party process used when parties cannot reach a collective agreement on their own called?

A) mediation
B) grievance arbitration
C) conciliation
D) interest arbitration

Question 60

According to the Canadian Labour Congress, which statement best reflects the impact of Temporary Foreign Workers (TFW) Program in Canada?

A) People who come in the program are only highly skilled IT professionals.
B) Work will not be taken away from young Canadians.
C) Working in Canada can provide a better life for some.
D) Seventy-five percent of the new jobs created in Canada in 2010 and 2011 were filled with TFW.

Question 61

Money markets can play a key role on the industrial relations system. Explain three money market elements discussed in the text which can have an impact on the IR system.

Question 62

Dunlop discussed that the employment relationship existed of as "web of rules." Explain this concept along with the actors roles/rights and responsibilities.

Question 63

Name the four actors of the IR system as presented in the text.

Question 64

What are three criticisms of Dunlop's IR system?

Question 65

There are several views of how our industrial relations system developed. Explain two of these views.

Question 66

Name three labour outcomes of the IR system.

Question 67

Discuss three implications of the Temporary Foreign Workers Program on the Canadian economy.

Question 68

Name the three contexts of Dunlop's IR system.

Question 69

Compare and contrast the pluralist/institutional view of IR and the political economy view.