Deck 6: Instructions and Documentation

Question 1

Determine what the emergency protocol is on your campus in case of severe weather. Are emergency instructions posted on campus? If there are no posted instructions, use the campus emergency protocol to design an emergency instruction poster for use on campus. Be sure to follow the guidelines in the textbook. If there are posted instructions, review them and determine how effective they are based on the best practices mentioned in the Emergency Instructions in

Answer 1

Not A nswer

Question 2

Emergency instructions should be detailed with thorough explanations.
SHORT

Answer 2

Not Anawer

Question 3

In documentation, you are better off giving readers more information than they need.

Answer 3

False

Question 4

When should you express more than one action per step?

A) always
B) never
C) when the two actions must be completed at the same time
D) when you need to save space

Question 5

Which of the following is NOT true of graphics?

A) You should number and title your graphics.
B) You should refer to the graphics by number in the written steps.
C) Graphics are considered a safe alternative when translation is difficult.
D) You should place graphics on the same page as the step that refers to them.

Question 6

Steps should be written in command voice.

Question 7

Which of the following is written to ensure consistency and quality in a workplace?

A) instructions
B) specifications
C) procedures/protocols
D) descriptions

Question 8

Which of the following is an important consideration with respect to context of use?

A) When will your readers use the documentation?
B) What safety and liability issues exist?
C) Where will your readers use the documentation?
D) All of the above are correct.

Question 9

Introductions should include which of the following moves?

A) state the importance of the task
B) motivate the reader
C) identify time required for the task
D) All of the above are correct.

Question 10

Which of the following suggestions help improve the style of a technical description?

A) Define any words that might not be familiar to your readers.
B) Use simple words and limit the amount of jargon.
C) Keep it simple.
D) All of the above are correct.

Question 11

Describing motion and change is one strategy to use while

A) researching.
B) planning.
C) choosing graphics.
D) organizing and drafting.

Question 12

Where should you list parts and tools required?

A) before the introduction
B) in the appendix
C) after the introduction
D) as needed in the body

Question 13

Individually or in small groups, find a set of instructions online for something that is dangerous to operate (examples might include a chain saw, a lawn mower, or a hunting rifle). Examine the instructions to determine how well they follow the guidelines set forth in

Question 14

Name two of the ways that companies are providing on-screen documentation for their customers.

Question 15

In groups of 2-3 students, obtain 10-20 building toys (such as Lincoln Logs or Legos). Without watching the activities of students in other groups, build something (anything!) with your building toys. It could be a house, a car, a plane, abstract art, or anything else you can imagine. After your group has built your masterpiece, write a set of instructions for another group to follow as they recreate your original work.
Follow the guidelines set forth in

Question 16

Although some gestures are considered offensive in other cultures, an "OK" gesture is acceptable in all cultures.

Question 17

Which of the following considerations is important in communicating with other cultures?

A) Icons are universal.
B) Translate slogans and names exactly.
C) Use basic English.
D) All of the above are correct.

Question 18

Which of the following terms signals that readers may be at risk for serious injury or even death?

A) danger
B) warning
C) caution
D) All of the above are correct.