Deck 19: Strategic Management

Question 1

A highly respected staff RN on the medical-surgical unit has been asked to champion the implementation of a new nursing protocol. What does champion mean in this situation? The staff nurse will be:

A) accepting an award on behalf of her unit regarding this protocol.
B) displaying a winning attitude in support of the new protocol.
C) educating others in continuous quality improvement protocols.
D) leading the support for implementing the new protocol.

Answer 1

leading the support for implementing the new protocol.

Question 2

Operational choices for action that are made to implement a strategy are called:

A) tactics.
B) objectives.
C) core values.
D) strategic plans.

Answer 2

tactics.

Question 3

An action plan:

A) breaks a strategic plan into manageable parts.
B) details a futuristic view of the institution.
C) outlines the steps in performing a procedure.
D) provides a strategic plan for actualizing the mission.

Answer 3

breaks a strategic plan into manageable parts.

Question 4

The guiding framework that describes what the organization considers to be its business direction is the:

A) futuristic guidelines.
B) organizational vision.
C) strategic plan.
D) tactical operand.

Question 5

The statement, "We will increase our profit by 8% each year," is an example of a(n):

A) strategic plan.
B) mission statement.
C) organization objective.
D) implementation strategy.

Question 6

An organization's strategy should consist of how it (select all that apply):

A) grows and develops.
B) treats its competitors.
C) capitalizes on new opportunities.
D) defines its organizational culture.
E) achieves its financial and strategic objectives.
F) responds to changes in the industry and marketplace.

Question 7

Strategic management, long used in business to ensure a competitive advantage over similar enterprises, involves (select all that apply):

A) setting targets.
B) establishing goals.
C) evaluating success.
D) developing an action plan.
E) defining the core purpose.
F) conducting an environmental scan.

Question 8

Strategic management is defined as the management of an organization based on its:

A) goals.
B) mission.
C) plan.
D) objectives.

Question 9

Addressing the strategic planning process questions involves considering environmental factors. An example of an external environmental factor to be considered is:

A) financial factors.
B) human resources.
C) regulatory bodies.
D) organizational culture.

Question 10

Objectives are:

A) bylaws used to govern the organization.
B) financial minimums needed to operate.
C) performance-based criteria for accreditation.
D) targets that the organization wants to achieve.

Question 11

The statement, "We will provide high-quality care and services to our patients. We are committed to maintaining excellence, respect, and integrity in all aspects of our operations and our professional and business conduct," is an example of:

A) a mission statement.
B) the core values of an organization.
C) a strategic plan.
D) the core purpose of an organization.

Question 12

The purpose of strategic management is to (select all that apply):

A) ensure customer satisfaction.
B) establish a competitive position.
C) reach strategic objectives or goals.
D) develop the organizational mission.
E) provide a "blueprint" for operating a business.

Question 13

A nurse manager enjoys implementing new programs and beginning new projects. She is beginning to find herself overwhelmed and needs to decrease her workload. Which of the following ideas might best help decrease her workload?

A) Comparing her vision with that of the institution
B) Following the strategic objectives and mission of the hospital
C) Reviewing the action plan and vision of the hospital system
D) Using her intuition to determine which project should continue

Question 14

The first step of the strategic planning process is to:

A) develop strategic goals.
B) survey the environment.
C) implement the action plan.
D) identify the organization's vision.

Question 15

Part of the evaluative process of a strategic plan includes:

A) an annual review of the strategic plan.
B) designing a form to critique the guidelines.
C) formulating an implementation outline.
D) rewriting the vision and mission statement.

Question 16

A new cancer center is being built in the local hospital. A patient survey has revealed that patients are not certain which caregiver is the registered nurse (RN) during their hospital stay. A group is formed to recommend methods to help patients identify which caregiver is their RN for the new cancer center. Which of the following groups best represents those who should be involved in forming recommendations?

A) Chief medical officer, public relations vice-president, and human resources
B) Oncology clinical nurse specialist, nurse's aides, and RNs
C) Physicians, unit secretaries, and vice-president of finance
D) Vice-president of nursing, decentralized pharmacist, and licensed practical/vocational (LPN/LVN) nurses

Question 17

A hospital with a large surgery department is concerned about surgeons starting their own surgical centers. In relation to the strategic plan evaluative process, this is an example of:

A) an economic monopoly.
B) an external threat.
C) marketplace competition.
D) political strength.

Question 18

SWOT is an acronym for:

A) stability, wealth, opportunistic, and timeliness.
B) strategies, work ethic, oppositions, and team.
C) strengths, weaknesses, opportunities, and threats.
D) strong, worthy, oppositional, and tactical.

Question 19

Answering questions such as, "What business are we in?" and "What business do we want to be in?" can lead the organization to define the:

A) mission.
B) objectives.
C) core purpose.
D) strategic plan.

Question 20

In their book, Educating nurses: A call for radical transformation, Benner and colleagues (2010) challenged nursing education programs to:

A) prepare nurses for advanced nursing degrees.
B) require doctor of nursing practice degrees for all nursing faculty.
C) encourage 50% of all nurses to obtain a master's degree in nursing within 10 years after graduation.
D) make the baccalaureate in nursing be established as the minimal educational level for entry into practice.

Question 21

A competitive move or business approach designed to produce a successful outcome is called _______.

Question 22

The final step in strategic management is to evaluate the outcomes of the strategic planning process and the implementation of strategy. Place the steps of the evaluation component in order:

A) Identify strengths and weaknesses internal to the organization.
B) Shape strategies into a strategic plan on which strategic management is based.
C) Establish priorities for the critical issues so that strategies are based on the priority issues.
D) Analyze strengths, weaknesses, opportunities, and threats for their impact on the organization.
E) Analyze components for the purpose of drafting a picture of the critical features of the organization.

Question 23

A(n) _____ is a two- to three-page encapsulation of the essence of the strategic plan, written in language understandable by all potential readers.

Question 24

Most strategic plans result in a written document. Strategic plan documents generally contain which of the following sections (select all that apply)?

A) Forward
B) Glossary
C) Goals and strategies
D) Executive summary
E) Mission, vision, and values

Question 25

In a written strategic plan the _______ contains all the documentation related to the strategic planning process so that the reader obtains a sense of the background information used by the strategic planners in order to arrive at the strategic plan.

Question 26

For organizational strategy to be implemented successfully it must be (select all that apply):

A) specific and inflexible.
B) applied in a timely manner.
C) agreed upon by all stakeholders.
D) executed proficiently and efficiently.
E) aligned with the organizational culture.

Question 27

Strategic management is useful for nursing leaders and managers because it (select all that apply):

A) helps identify best practices on the nursing unit.
B) rewards those who carry out strategy successfully.
C) can be used to set measurable, achievable goals and plans.
D) can be used to analyze the environment for opportunities and threats.
E) can help determine the future of the nursing area, such as a department or unit.