Deck 11: Workplace Diversity

Question 1

This generational cohort was the first generation of latchkey kids who had to be resourceful at an early age. They are skeptical of traditional practices and beliefs. They strive for a balanced life. This group is known as:

A) baby boomers.
B) Generation X.
C) Internet Generation.
D) Mature Generation.

Answer 1

Generation X.

Question 2

Referring to a patient as Hispanic or Mexican can contribute to:

A) stereotypes.
B) cultural competency.
C) spiritual competency.
D) diversity.

Answer 2

stereotypes.

Question 3

The diversity of patients seen in health care settings will be increased by the:

A) U.S. Census.
B) National Association for the Advancement of Colored People.
C) Centers for Medicare & Medicaid Services.
D) Affordable Care Act (ACA).

Answer 3

Affordable Care Act (ACA).

Question 4

A White nurse from the United States is assigned to care for a Vietnamese woman who speaks little English, had a baby 2 months ago, and is 1 day postoperative after fibroid removal. The nurse knows that traditional Vietnamese women will avoid drinking or eating "sour" foods such as lime Jell-O or other citrus types of liquids after surgery. She confirms her patient's values and beliefs. The nurse is exhibiting characteristics of:

A) cultural competence.
B) ethnic sensitivity.
C) stereotyping.
D) nonjudgmental behavior.

Question 5

This generational cohort currently dominates the U.S. workforce. They have grown up with little economic competition. Efficiency, teamwork, quality, and service have thrived under their leadership. This generational cohort is known as:

A) baby boomers.
B) Generation X.
C) Internet Generation.
D) Mature Generation.

Question 6

Cultural affiliation, health and care beliefs and practices, illness beliefs and customs, and spiritual practices best describe components of a:

A) cultural assessment.
B) data collection.
C) health evaluation.
D) medical history.

Question 7

A nurse believes that she should provide optimal care to all clients, regardless of their cultural background. She is struggling with her emotions when caring for a client with a violent criminal background. What would be the best course of action for this nurse?

A) Avoiding the client as much as possible but providing care
B) Identifying her biases but providing care
C) Requesting another patient assignment
D) Taking sick days while the patient is hospitalized

Question 8

Which of the following ethnic populations is growing faster than the U.S. population as a whole?

A) African Americans and Japanese
B) Iranians and Romanians
C) Hispanics and Asians
D) Vietnamese and Europeans

Question 9

A 17-year-old male has presented to the emergency department with appendicitis. He speaks English, but his mother speaks Spanish. The mother needs to sign a consent for emergency surgery, because the patient is a minor. Which of the following is the most appropriate method of obtaining consent?

A) No consent is needed because of the emergency nature of the surgery.
B) Have the patient sign the consent because he understands the explanation from the surgeon.
C) Have the patient's sister explain the procedure in Spanish, but ask the mother to sign the Spanish consent form.
D) Obtain an interpreter to explain the procedure to the patient and mother in Spanish, and ask her to sign a Spanish consent form.

Question 10

Cultural diversity refers to the:

A) acknowledgment of variation in thoughts, communication, values, and beliefs.
B) belief that one's own culture is similar to another's culture.
C) realization that all people in a particular culture have the same beliefs.
D) view that individuals living in a country should speak the native language.

Question 11

The U.S. Department of Health and Human Services (USDHHS) acted to make cultural competence a priority in health care. Federal standards were issued that included which of the following?

A) Clients are expected to agree to medical services, regardless of their cultural beliefs.
B) Hiring practices of hospitals should not be affected by these standards.
C) Interpreters should be available to all non-English-speaking clients.
D) Nursing staff that are of the same culture as the client should care for the client.

Question 12

When nurses portray an attitude that their cultural group is superior to another, it is known as practicing the concept of cultural:

A) diversity.
B) egocentrism.
C) ethnocentrism.
D) prejudice.

Question 13

Members of a generation who are linked through shared life experiences in their formative years are known as:

A) baby boomers.
B) generational markers.
C) generation gaps.
D) cohorts.

Question 14

Which of the following supports successful workplace diversity?

A) Being a "devil's advocate"
B) Holding tight to one's cultural values
C) Respect for differences
D) Withholding judgment of others

Question 15

Discrimination based on race or color is known as:

A) cynicism.
B) prejudice.
C) racism.
D) stereotype.

Question 16

Cultural competence:

A) encourages stereotyping of patients.
B) emphasizes differences between different people.
C) involves ongoing expansion and updating.
D) is a destination rather than a journey.

Question 17

A client of Vietnamese background is admitted to the unit after a hysterectomy. She has an order for clear liquids. When her tray is brought to her, she refuses the lime Jell-O. Which response by the nurse is most appropriate?

A) "I don't blame you. I don't like lime Jell-O either."
B) "Tell me about your cultural beliefs to best help you."
C) "Why don't you want to eat the lime Jell-O"
D) "It is important for you to eat so that you will heal."

Question 18

The variation among groups of people with respect to habits, values, preferences, beliefs, taboos, and rules for behavior determined to be appropriate for individual and societal interaction is known as:

A) bias.
B) cultural diversity.
C) corporate diversity.
D) stereotyping.

Question 19

A graduate nursing student hopes to travel to many countries to care for clients when he is finished with his degree. His clinical focus is advanced practice nursing (family nurse practitioner) and transcultural nursing. His actions best exemplify the process of cultural:

A) awareness.
B) knowledge.
C) skill.
D) valuing.

Question 20

The distribution of ethnicity in the U.S. population is moving from one in four Americans being nonwhite in 2010. By 2050, an estimated one in three Americans will be one of the following ethnicities: Black, Hispanic, Native American, or:

A) Asian-Pacific Islander.
B) French Canadian.
C) Middle Eastern.
D) Russian.

Question 21

In order to make a positive contribution to care of patients, it is critical that nurses recognize which of the following aspects of culture (select all that apply)?

A) Culture of the clinician
B) Culture of the patient and family
C) Spiritual beliefs of the clinician
D) Culture of co-workers
E) Spiritual beliefs of the patient

Question 22

Secondary dimensions of workplace diversity include (select all that apply):

A) race.
B) ethnicity.
C) communication style.
D) economic status.
E) geographic origin.

Question 23

Effective communication with patients is critical to safety and quality of care. What are some of the barriers to communication (select all that apply)?

A) Differences in language
B) Cultural differences
C) Low health literacy
D) Inability to read
E) Stereotypes

Question 24

The nurse manager can employ cultural competence principles in leading and managing work groups. What are some strategies that can be utilized (select all that apply)?

A) Withholding judgment of others
B) Respecting each other's differences
C) Maintaining an individual comfort zone
D) Working with groups of similar ethnicity
E) Practicing good communication techniques

Question 25

There are two important elements associated with dealing with cultural diversity in the workplace. They are (select all that apply):

A) increasing employee knowledge of other cultures.
B) increasing employer pressure for nondiscriminating hiring practices.
C) taking steps to eradicate ethnocentrism.
D) taking steps to encourage egocentrism.

Question 26

Which of the following entities has increased their efforts to increase diversity in programs that prepare nurses?

A) U.S. Bureau of Labor Statistics
B) American Nurses Association
C) American Association of Colleges of Nursing (AACN)
D) National Coalition Building Institute