Deck 10: Conducting a Winning Job Campaign

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Question
If an intern is still in his or her position, and wants to apply for a job, he or she should use simple present tense verbs for duties he or she currently performs.
Use Space or
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Question
If one major heading in the résumé is a noun phrase, all the other major headings should be verb phrases.
Question
Résumés must be written without personal pronouns because it is a listing of information.
Question
In scannable résumés, one should focus on the use of nouns instead of action verbs.
Question
An accounting major who worked his way through school as a part-time janitor should conceal this information in his search for a first job after graduation.
Question
If one is just beginning one's career, a good possibility is the career center at one's school.
Question
A résumé looks balanced and has the greatest appeal when more white space is used.
Question
The projected job market is an internal factor that needs to be considered when identifying an appropriate job.
Question
A prospecting cover letter, that is written when one does not know whether a job exists but would like to investigate the possibility of employment with a company, is also known as an unsolicited cover letter.
Question
Messages refusing a job offer follow the indirect refusal pattern .
Question
Work experience is an internal factor that needs to be considered when identifying appropriate jobs.
Question
Graduates who take part in a paid internship are not more likely to get a job offer than their peers who do not undertake any internship.
Question
Once a job has been acquired, there is no necessity to update one's résumé till a person is looking for another job.
Question
All résumés must include a statement of objective.
Question
To plan one's résumé, one will need to analyze one's goals, purpose, and audience.
Question
In a résumé, one's name and contact information should be placed at the bottom of the sheet.
Question
A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.
Question
For printed résumés, the ideal type size for headings should be at least 6 to 8 points.
Question
In an interview, it is not legal to ask questions about a candidate's age or marital status.
Question
In a resume, the most conventional logical grouping is the three-part grouping of Education, Experience, and Skills or Interests.
Question
A test that helps match a person's interests to those of others successful in their careers is known as _____.

A) personality test
B) intelligence quotient test
C) reference sheet
D) Myers-Briggs test
E) interest inventory
Question
When identifying appropriate jobs, which of the following deserves the most emphasis?

A) Projected job market
B) Work experience in one's major field
C) Location preferences
D) Family needs
E) Economic needs
Question
When analyzing one's education, if one's work was only mediocre, it would be advantageous if one's résumé:

A) did not list one's educational qualifications.
B) listed detailed explanations for the poor record.
C) mentioned selective educational information.
D) shifted the emphasis to one's stronger sales points.
E) listed one's education in a separate sheet attached to the résumé.
Question
Which of the following can be included when listing personal information in a résumé?

A) Social activities
B) Age
C) Marital status
D) Race
E) Religion
Question
Which of the following is a primary reason why references must not be included unless asked for in a résumé?

A) It is extremely difficult for a person to find someone who will refer him or her.
B) It takes up space that a person could use to sell his or her skills.
C) It is unethical for a person to be selected for a job based on someone's reference.
D) It can always be given at a later point in time by putting "references available upon request" at the bottom of a résumé.
E) It is against the law to hire an individual based on his or her references.
Question
Classified advertisements refer to:

A) help-wanted notices in newspapers and professional journals, whether online or in print.
B) organizations commonly used to place experienced people in executive positions.
C) companies that specialize in finding jobs for employees.
D) business acquaintances who may provide job leads outside those known to one's friends.
E) tools used to send job notices to the job seeker automatically.
Question
Authorities who favor the inclusion of a statement of objective résumé reason that:

A) it helps increase the overall length of a résumé thereby making it strong.
B) it summarizes the skills and qualifications of a person.
C) it is the most appealing and prominent aspect of a résumé.
D) it helps a recruiter see quickly where an applicant might fit into a company.
E) limits the applicant to a single position and eliminates consideration for other jobs that may be available.
Question
Which of the following is the first step to be taken when searching for a job or an internship?

A) Analyzing yourself
B) Analyzing the job market
C) Analyzing employers
D) Analyzing job counselor
E) Analyzing one's résumé
Question
Preparing application documents for an employment opportunity should have the same approach as when preparing for a(n) _____.

A) informal email
B) casual message
C) sales campaign
D) good-news message
E) personal letter
Question
_____ involves job-seekers directly approaching potential employers by either personal visit, mail, or email.

A) Headhunting
B) Job counseling
C) Webpage profiling
D) Classified advertising
E) Prospecting
Question
Vita, curriculum vita, qualifications brief, or data sheet are different names for a(n) _____.

A) cover letter
B) interest inventory
C) résumé
D) reference sheet
E) job agent
Question
A student has completed her internship and is currently searching for a job. She decides to send physical copies of her résumé to prospecting employers. Which of the following should she use to describe her duties during her internship?

A) Past tense verbs
B) Simple present tense verbs
C) Progressive future tense verbs
D) Nouns
E) Keywords
Question
When identifying appropriate jobs, which of the following is an external factor that needs to be considered?

A) Education
B) Personal qualities
C) Special qualifications
D) Work experience
E) Family needs
Question
In the context of job searching, building a network of contacts refers to:

A) collecting the phone numbers of people one meets during social interactions.
B) building relationships with classmates and professors who can help one find work.
C) building a strong relationship with a group of people who are closest to a person.
D) finding people who have completed or are pursuing internships.
E) getting in touch with people who are currently looking for a job.
Question
When preparing a résumé, the logical next step after one's information is organized is to:

A) select the background facts.
B) arrange facts into groups.
C) construct the headings.
D) include a statement of objective.
E) gather and analyze information.
Question
In terms of finding employers, _____ are commonly used to place experienced people in executive positions.

A) headhunters
B) job counselors
C) prospectors
D) personal search agents
E) personal contacts
Question
Which of the following statements is false about taking part in an internship?

A) Taking part in an internship helps a person network with people in the specific field.
B) An internship helps a person gain professional knowledge.
C) An internship helps a person decide if he or she wants to pursue a career in his or her current field.
D) An unpaid internship has no value.
E) Taking part in an internship helps a person gain experience.
Question
_____ are tools used by websites to send job notices automatically to candidates.

A) Webpage profiles
B) Classified advertisements
C) Job agents
D) Interest inventories
E) Career centers
Question
Which of the following is the best place for a recent college graduate to start looking for an employer?

A) Classified advertisements
B) Employment agencies
C) Headhunters
D) Career centers
E) Web page profiles
Question
When identifying appropriate jobs, which of the following is an internal factor that needs to be considered?

A) Projected job market
B) Economic needs
C) Special qualifications
D) Location preferences
E) Family needs
Question
Which of these phrases most effectively presents the idea in a cover message for a marketing job?

A) "Studied marketing for three years"
B) "Took several courses in marketing"
C) "Studied buyer behavior and marketing analysis"
D) "Enrolled in three marketing courses this semester"
E) "Completed a course in marketing last fall"
Question
Which of the following improves the chances of a scannable résumé to be retrieved or reviewed?

A) The use of underlining for emphasis
B) The use of shading for important details
C) The use of large fonts (greater than 20)
D) The use of keywords
E) The use of graphics
Question
Rather than forcing an employer to determine that you developed one skill on one job and another skill on another job, the _____, a method of organizing information in a résumé, groups related skills.

A) combined layout
B) reverse chronological organizational layout
C) accomplishments layout
D) targeted layout
E) functional layout
Question
Which of the following sentences is the best way to present the experience of a job applicant?

A) "I held a position as sales manager for three years."
B) "As a sales manager for three years, I supervised the work of 12 representatives covering a four-state area."
C) "You will be pleased to know that I held the title of sales manager for three years."
D) "I have had three years of experience as a sales manager during which I fulfilled various other duties."
E) "From 2003-2006, over a period of three years, I was employed as a sales manager by the same employer."
Question
The functional layout is also known as the _____ layout and is good for those who have taken nontraditional career paths.

A) reverse chronological
B) skills
C) accomplishments
D) targeted
E) combined
Question
Which of the following is recommended for emphasis in a scannable résumé?

A) The use of bold letters
B) The use of italics
C) The use of underline
D) The use of shading
E) The use of caps lock
Question
Which of the following should be avoided by an applicant when preparing for or attending an interview?

A) Investigating the company
B) Making a good appearance
C) Not asking the interviewer any questions
D) Putting himself or herself at ease
E) Anticipating questions
Question
Which of the following is true of the purpose of an email cover message?

A) It contains links to extensively detailed information.
B) Its purpose is to identify the exact nature of the job.
C) It invites a reader to review the message.
D) It requests for an interview and provides contact details.
E) It highlights one's qualifications for the job one is applying for.
Question
For printed résumés, the most appropriate type size is:

A) 12 to 14 points for headings and 10 to 12 points for body text.
B) 18 to 20 points for the heading and 6 to 8 points for body text.
C) 6 to 8 points for the heading and 18 to 20 points for body text.
D) 10 points for the heading and 10 points for body text.
E) 20 to 30 points for the heading and 10 to 20 points for body text.
Question
Which section of a general cover letter matches a person's qualifications to the reader's needs?

A) Introduction
B) Conclusion
C) Body
D) References
E) Personal information
Question
Which section of a cover letter requests action such as an interview and provides contact information that makes a response easy?

A) Introduction
B) Body
C) Conclusion
D) Reference sheet
E) Subject line
Question
Which of the following is the most common method of organizing a résumé?

A) Achievements layout
B) Combination layout
C) Reverse chronological organizational layout
D) Functional layout
E) Targeted layout
Question
In a résumé, information organized in a(n) _____ layout presents a picture of a competent worker by putting hard numbers and precise facts behind skills and traits that have been mentioned.

A) reverse chronological organizational
B) combined
C) functional
D) targeted
E) accomplishments
Question
A prospecting cover letter, written when one does not know whether a job exists, is also known as a(n) _____.

A) targeted cover letter
B) unsolicited cover letter
C) invited cover letter
D) a cover letter for an actual job opening
E) a cover letter written for a requested résumé
Question
The purpose of an introduction in a cover letter is to:

A) provide a brief summary of a person's interest and qualifications.
B) match the qualifications of a person to the reader's needs.
C) request action for an interview.
D) provide contact information for further communication.
E) display information with the intention of persuading a reader.
Question
If you are an interviewer, which of the following questions does the law permit you to ask?

A) "What religion do you practice?"
B) "How old are you?"
C) "Are you married?"
D) "Do you plan to have children?"
E) "How much are you expecting to get paid?"
Question
Which of the following must be avoided when creating a printed résumé?

A) Leaving space for margins on all sides of the résumé
B) Allotting extra space between subdivisions and indented patterns for subparts
C) Using different font styles for every different item on the résumé
D) Formatting the résumé for readability and the visual appeal
E) Listing items by rows and columns if the items are short
Question
Which of the following openings is best for an invited or solicited message?

A) "Because of my specialized training in marketing through social media sites and experience in the advertising industry, I believe I have the qualifications required to take up the position of 'Social Media Marketing Manager' as listed on your company's website."
B) "I have attached a résumé along with this letter that extensively covers my education and work experience and I am sure they will make me eligible for one of the positions in the firm."
C) "I would like to apply for an internship at your firm. I have strong academic credentials and references that support my request for an internship. I would like to point out that I am very keen on pursuing at your firm to the extent that I am willing to do an unpaid internship in an area of my interest."
D) "I have attached a résumé for a possible job offer from your company."
E) "I can assure you that I am well suited for such a post due to my experience, education, and personal qualities."
Question
Which of the following phrases in a résumé is not in the same parallel grammatical form as the others?

A) Developed marketing materials
B) Coordinated employees' schedules
C) Communicated with vendors
D) Was responsible for training seasonal employees
E) Organized a charity softball event
Question
A(n) _____ is written in response to an actual job opening.

A) solicited cover letter
B) thank-you message
C) prospecting cover message
D) resignation letter
E) unsolicited cover message
Question
Which of the following job-search messages is written in the following order: expression of gratefulness, comments regarding the interview, additional information, and goodwill close?

A) A thank-you message
B) A follow-up to an application
C) A letter confirming job acceptance
D) A message refusing a job
E) A resignation letter
Question
Describe how one should maintain one's job-search activities once a job has been secured.
Question
Describe the reverse chronological organizational layout for organizing information in a résumé.
Question
Which of the following questions would be asked as part of a behavioral interview?

A) "Have you faced any childhood trauma which has changed your behavior?"
B) "Are you comfortable with working night shifts?"
C) "How will you tackle a project with a deadline that you're sure you can't complete on your own?"
D) "You have an excellent college record but how does it translate into you being an efficient employee?"
E) "Where do you see yourself five years from now?"
Question
Describe the importance of taking part in internships during the process of one's job search.
Question
The following job-search message is an example of a _____. "Dear Mr. Smith: Thank you for your generous job offer at your firm. However, as I mentioned during the course of my interview, I am keen on pursuing a career in nanotechnology. After much thought, I have decided to take up a job at a firm that offers extensive opportunities in the field. I appreciate the time and the courteous treatment you gave me. Sincerely"

A) thank-you message following an interview
B) follow-up to an application
C) letter of resignation
D) job acceptance message
E) rejection of a job offer
Question
Detail how career centers can be useful for students seeking an internship or a job.
Question
Explain how a person can participate effectively in an interview.
Question
What are the internal factors one needs to consider when searching for a job?
Question
Explain the general layout of a thank-you message following an interview.
Question
Detail how the use of the Internet or the Web has affected the job-search process.
Question
Once a job has been secured, which of the following activities should be avoided?

A) Keeping a finger on the pulse of the job market
B) Updating a résumé only when applying for a new job
C) Keeping up on one's professional reading
D) Assessing and acquiring different skills required for the job
E) Staying alert to better job opportunities
Question
Briefly explain the plan along which a cover letter is organized.
Question
Which of the following types of messages must begin directly as they are merely favorable response messages with an extra amount of goodwill?

A) A message for job details
B) A follow-up message for an application
C) Job acceptance messages
D) A message rejecting a job offer
E) A resignation letter
Question
List the steps in involved in constructing a résumé.
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Deck 10: Conducting a Winning Job Campaign
1
If an intern is still in his or her position, and wants to apply for a job, he or she should use simple present tense verbs for duties he or she currently performs.
True
2
If one major heading in the résumé is a noun phrase, all the other major headings should be verb phrases.
False
3
Résumés must be written without personal pronouns because it is a listing of information.
True
4
In scannable résumés, one should focus on the use of nouns instead of action verbs.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
5
An accounting major who worked his way through school as a part-time janitor should conceal this information in his search for a first job after graduation.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
6
If one is just beginning one's career, a good possibility is the career center at one's school.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
7
A résumé looks balanced and has the greatest appeal when more white space is used.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
8
The projected job market is an internal factor that needs to be considered when identifying an appropriate job.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
9
A prospecting cover letter, that is written when one does not know whether a job exists but would like to investigate the possibility of employment with a company, is also known as an unsolicited cover letter.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
10
Messages refusing a job offer follow the indirect refusal pattern .
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
11
Work experience is an internal factor that needs to be considered when identifying appropriate jobs.
Unlock Deck
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Unlock Deck
k this deck
12
Graduates who take part in a paid internship are not more likely to get a job offer than their peers who do not undertake any internship.
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Unlock for access to all 75 flashcards in this deck.
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k this deck
13
Once a job has been acquired, there is no necessity to update one's résumé till a person is looking for another job.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
14
All résumés must include a statement of objective.
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k this deck
15
To plan one's résumé, one will need to analyze one's goals, purpose, and audience.
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k this deck
16
In a résumé, one's name and contact information should be placed at the bottom of the sheet.
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k this deck
17
A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.
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Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
18
For printed résumés, the ideal type size for headings should be at least 6 to 8 points.
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k this deck
19
In an interview, it is not legal to ask questions about a candidate's age or marital status.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
20
In a resume, the most conventional logical grouping is the three-part grouping of Education, Experience, and Skills or Interests.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
21
A test that helps match a person's interests to those of others successful in their careers is known as _____.

A) personality test
B) intelligence quotient test
C) reference sheet
D) Myers-Briggs test
E) interest inventory
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
22
When identifying appropriate jobs, which of the following deserves the most emphasis?

A) Projected job market
B) Work experience in one's major field
C) Location preferences
D) Family needs
E) Economic needs
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
23
When analyzing one's education, if one's work was only mediocre, it would be advantageous if one's résumé:

A) did not list one's educational qualifications.
B) listed detailed explanations for the poor record.
C) mentioned selective educational information.
D) shifted the emphasis to one's stronger sales points.
E) listed one's education in a separate sheet attached to the résumé.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
24
Which of the following can be included when listing personal information in a résumé?

A) Social activities
B) Age
C) Marital status
D) Race
E) Religion
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
25
Which of the following is a primary reason why references must not be included unless asked for in a résumé?

A) It is extremely difficult for a person to find someone who will refer him or her.
B) It takes up space that a person could use to sell his or her skills.
C) It is unethical for a person to be selected for a job based on someone's reference.
D) It can always be given at a later point in time by putting "references available upon request" at the bottom of a résumé.
E) It is against the law to hire an individual based on his or her references.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
26
Classified advertisements refer to:

A) help-wanted notices in newspapers and professional journals, whether online or in print.
B) organizations commonly used to place experienced people in executive positions.
C) companies that specialize in finding jobs for employees.
D) business acquaintances who may provide job leads outside those known to one's friends.
E) tools used to send job notices to the job seeker automatically.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
27
Authorities who favor the inclusion of a statement of objective résumé reason that:

A) it helps increase the overall length of a résumé thereby making it strong.
B) it summarizes the skills and qualifications of a person.
C) it is the most appealing and prominent aspect of a résumé.
D) it helps a recruiter see quickly where an applicant might fit into a company.
E) limits the applicant to a single position and eliminates consideration for other jobs that may be available.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
28
Which of the following is the first step to be taken when searching for a job or an internship?

A) Analyzing yourself
B) Analyzing the job market
C) Analyzing employers
D) Analyzing job counselor
E) Analyzing one's résumé
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
29
Preparing application documents for an employment opportunity should have the same approach as when preparing for a(n) _____.

A) informal email
B) casual message
C) sales campaign
D) good-news message
E) personal letter
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
30
_____ involves job-seekers directly approaching potential employers by either personal visit, mail, or email.

A) Headhunting
B) Job counseling
C) Webpage profiling
D) Classified advertising
E) Prospecting
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
31
Vita, curriculum vita, qualifications brief, or data sheet are different names for a(n) _____.

A) cover letter
B) interest inventory
C) résumé
D) reference sheet
E) job agent
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
32
A student has completed her internship and is currently searching for a job. She decides to send physical copies of her résumé to prospecting employers. Which of the following should she use to describe her duties during her internship?

A) Past tense verbs
B) Simple present tense verbs
C) Progressive future tense verbs
D) Nouns
E) Keywords
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
33
When identifying appropriate jobs, which of the following is an external factor that needs to be considered?

A) Education
B) Personal qualities
C) Special qualifications
D) Work experience
E) Family needs
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
34
In the context of job searching, building a network of contacts refers to:

A) collecting the phone numbers of people one meets during social interactions.
B) building relationships with classmates and professors who can help one find work.
C) building a strong relationship with a group of people who are closest to a person.
D) finding people who have completed or are pursuing internships.
E) getting in touch with people who are currently looking for a job.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
35
When preparing a résumé, the logical next step after one's information is organized is to:

A) select the background facts.
B) arrange facts into groups.
C) construct the headings.
D) include a statement of objective.
E) gather and analyze information.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
36
In terms of finding employers, _____ are commonly used to place experienced people in executive positions.

A) headhunters
B) job counselors
C) prospectors
D) personal search agents
E) personal contacts
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
37
Which of the following statements is false about taking part in an internship?

A) Taking part in an internship helps a person network with people in the specific field.
B) An internship helps a person gain professional knowledge.
C) An internship helps a person decide if he or she wants to pursue a career in his or her current field.
D) An unpaid internship has no value.
E) Taking part in an internship helps a person gain experience.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
38
_____ are tools used by websites to send job notices automatically to candidates.

A) Webpage profiles
B) Classified advertisements
C) Job agents
D) Interest inventories
E) Career centers
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
39
Which of the following is the best place for a recent college graduate to start looking for an employer?

A) Classified advertisements
B) Employment agencies
C) Headhunters
D) Career centers
E) Web page profiles
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
40
When identifying appropriate jobs, which of the following is an internal factor that needs to be considered?

A) Projected job market
B) Economic needs
C) Special qualifications
D) Location preferences
E) Family needs
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
41
Which of these phrases most effectively presents the idea in a cover message for a marketing job?

A) "Studied marketing for three years"
B) "Took several courses in marketing"
C) "Studied buyer behavior and marketing analysis"
D) "Enrolled in three marketing courses this semester"
E) "Completed a course in marketing last fall"
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
42
Which of the following improves the chances of a scannable résumé to be retrieved or reviewed?

A) The use of underlining for emphasis
B) The use of shading for important details
C) The use of large fonts (greater than 20)
D) The use of keywords
E) The use of graphics
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
43
Rather than forcing an employer to determine that you developed one skill on one job and another skill on another job, the _____, a method of organizing information in a résumé, groups related skills.

A) combined layout
B) reverse chronological organizational layout
C) accomplishments layout
D) targeted layout
E) functional layout
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
44
Which of the following sentences is the best way to present the experience of a job applicant?

A) "I held a position as sales manager for three years."
B) "As a sales manager for three years, I supervised the work of 12 representatives covering a four-state area."
C) "You will be pleased to know that I held the title of sales manager for three years."
D) "I have had three years of experience as a sales manager during which I fulfilled various other duties."
E) "From 2003-2006, over a period of three years, I was employed as a sales manager by the same employer."
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45
The functional layout is also known as the _____ layout and is good for those who have taken nontraditional career paths.

A) reverse chronological
B) skills
C) accomplishments
D) targeted
E) combined
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46
Which of the following is recommended for emphasis in a scannable résumé?

A) The use of bold letters
B) The use of italics
C) The use of underline
D) The use of shading
E) The use of caps lock
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47
Which of the following should be avoided by an applicant when preparing for or attending an interview?

A) Investigating the company
B) Making a good appearance
C) Not asking the interviewer any questions
D) Putting himself or herself at ease
E) Anticipating questions
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48
Which of the following is true of the purpose of an email cover message?

A) It contains links to extensively detailed information.
B) Its purpose is to identify the exact nature of the job.
C) It invites a reader to review the message.
D) It requests for an interview and provides contact details.
E) It highlights one's qualifications for the job one is applying for.
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49
For printed résumés, the most appropriate type size is:

A) 12 to 14 points for headings and 10 to 12 points for body text.
B) 18 to 20 points for the heading and 6 to 8 points for body text.
C) 6 to 8 points for the heading and 18 to 20 points for body text.
D) 10 points for the heading and 10 points for body text.
E) 20 to 30 points for the heading and 10 to 20 points for body text.
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50
Which section of a general cover letter matches a person's qualifications to the reader's needs?

A) Introduction
B) Conclusion
C) Body
D) References
E) Personal information
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51
Which section of a cover letter requests action such as an interview and provides contact information that makes a response easy?

A) Introduction
B) Body
C) Conclusion
D) Reference sheet
E) Subject line
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52
Which of the following is the most common method of organizing a résumé?

A) Achievements layout
B) Combination layout
C) Reverse chronological organizational layout
D) Functional layout
E) Targeted layout
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53
In a résumé, information organized in a(n) _____ layout presents a picture of a competent worker by putting hard numbers and precise facts behind skills and traits that have been mentioned.

A) reverse chronological organizational
B) combined
C) functional
D) targeted
E) accomplishments
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54
A prospecting cover letter, written when one does not know whether a job exists, is also known as a(n) _____.

A) targeted cover letter
B) unsolicited cover letter
C) invited cover letter
D) a cover letter for an actual job opening
E) a cover letter written for a requested résumé
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55
The purpose of an introduction in a cover letter is to:

A) provide a brief summary of a person's interest and qualifications.
B) match the qualifications of a person to the reader's needs.
C) request action for an interview.
D) provide contact information for further communication.
E) display information with the intention of persuading a reader.
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56
If you are an interviewer, which of the following questions does the law permit you to ask?

A) "What religion do you practice?"
B) "How old are you?"
C) "Are you married?"
D) "Do you plan to have children?"
E) "How much are you expecting to get paid?"
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57
Which of the following must be avoided when creating a printed résumé?

A) Leaving space for margins on all sides of the résumé
B) Allotting extra space between subdivisions and indented patterns for subparts
C) Using different font styles for every different item on the résumé
D) Formatting the résumé for readability and the visual appeal
E) Listing items by rows and columns if the items are short
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58
Which of the following openings is best for an invited or solicited message?

A) "Because of my specialized training in marketing through social media sites and experience in the advertising industry, I believe I have the qualifications required to take up the position of 'Social Media Marketing Manager' as listed on your company's website."
B) "I have attached a résumé along with this letter that extensively covers my education and work experience and I am sure they will make me eligible for one of the positions in the firm."
C) "I would like to apply for an internship at your firm. I have strong academic credentials and references that support my request for an internship. I would like to point out that I am very keen on pursuing at your firm to the extent that I am willing to do an unpaid internship in an area of my interest."
D) "I have attached a résumé for a possible job offer from your company."
E) "I can assure you that I am well suited for such a post due to my experience, education, and personal qualities."
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59
Which of the following phrases in a résumé is not in the same parallel grammatical form as the others?

A) Developed marketing materials
B) Coordinated employees' schedules
C) Communicated with vendors
D) Was responsible for training seasonal employees
E) Organized a charity softball event
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60
A(n) _____ is written in response to an actual job opening.

A) solicited cover letter
B) thank-you message
C) prospecting cover message
D) resignation letter
E) unsolicited cover message
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61
Which of the following job-search messages is written in the following order: expression of gratefulness, comments regarding the interview, additional information, and goodwill close?

A) A thank-you message
B) A follow-up to an application
C) A letter confirming job acceptance
D) A message refusing a job
E) A resignation letter
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62
Describe how one should maintain one's job-search activities once a job has been secured.
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63
Describe the reverse chronological organizational layout for organizing information in a résumé.
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64
Which of the following questions would be asked as part of a behavioral interview?

A) "Have you faced any childhood trauma which has changed your behavior?"
B) "Are you comfortable with working night shifts?"
C) "How will you tackle a project with a deadline that you're sure you can't complete on your own?"
D) "You have an excellent college record but how does it translate into you being an efficient employee?"
E) "Where do you see yourself five years from now?"
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65
Describe the importance of taking part in internships during the process of one's job search.
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66
The following job-search message is an example of a _____. "Dear Mr. Smith: Thank you for your generous job offer at your firm. However, as I mentioned during the course of my interview, I am keen on pursuing a career in nanotechnology. After much thought, I have decided to take up a job at a firm that offers extensive opportunities in the field. I appreciate the time and the courteous treatment you gave me. Sincerely"

A) thank-you message following an interview
B) follow-up to an application
C) letter of resignation
D) job acceptance message
E) rejection of a job offer
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67
Detail how career centers can be useful for students seeking an internship or a job.
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68
Explain how a person can participate effectively in an interview.
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69
What are the internal factors one needs to consider when searching for a job?
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70
Explain the general layout of a thank-you message following an interview.
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71
Detail how the use of the Internet or the Web has affected the job-search process.
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72
Once a job has been secured, which of the following activities should be avoided?

A) Keeping a finger on the pulse of the job market
B) Updating a résumé only when applying for a new job
C) Keeping up on one's professional reading
D) Assessing and acquiring different skills required for the job
E) Staying alert to better job opportunities
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73
Briefly explain the plan along which a cover letter is organized.
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74
Which of the following types of messages must begin directly as they are merely favorable response messages with an extra amount of goodwill?

A) A message for job details
B) A follow-up message for an application
C) Job acceptance messages
D) A message rejecting a job offer
E) A resignation letter
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75
List the steps in involved in constructing a résumé.
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